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Why the cloud for HR?
        Hear why Rentokil Initial plc has invested in
          the future by moving HR to the cloud




        Laura Schroeder                Fergal Harkin                 Hashi Syedain
Sr. Product Marketing Manager   Group HR Operations Director   Business and HR Journalist
           Workday                   Rentokil-Initial Plc
A New Day. A Better Way.
                                               Laura Schroeder
                            Sr. Manager, Product Marketing EMEA




WORKDAY CONFIDENTIAL
The World Has Changed

   New Realities   New Technologies      New Expectations




                              New Behaviors
                              100 million active websites
                              295 million smart phones
                              156 million public blogs
                              500 million Facebook users



                          3
Why The Cloud For HR
What Has Changed?


                       Globalisation
                       Economic Uncertainty
                       Technology Innovation
                       Competition for Talent
                       Sustainability


WORKDAY CONFIDENTIAL
Trend 1: Globalisation



                         Challenges
                          Global consistency
                          Local compliance
                          Workforce insight




WORKDAY CONFIDENTIAL
Workforce Intelligence –
The basis for sound management decisions




WORKDAY CONFIDENTIAL
Trend 2: Economic Uncertainty



                         Challenges
                          On-demand workforce
                          Workforce productivity
                          Targeted talent strategies




WORKDAY CONFIDENTIAL
Lower TCO with SaaS

               75% of annual IT budget spent maintaining current systems
               - Gartner Group




  Year 1   Year 2     Year 3    Year 4      Year 5    Year 6   Year 7
                    ERP Annual Cost      SaaS Annual Cost
Trend 3: Technology Innovation



                          Challenges
                           Mobile workforce
                           Web 2.0 usability
                           Rapid rate of change




WORKDAY CONFIDENTIAL
Natural Workspace - Solutions That Work Where
You Work
Trend 4: Competition for Talent



                           Challenges
                            Worker engagement
                            Workforce development
                            Talent mobility




WORKDAY CONFIDENTIAL
Find talent like shopping for a
flight, shoes, or books…




WORKDAY CONFIDENTIAL
Trend 5: Sustainability



                          Challenges
                           Increased demand for data
                           Stakeholder attention
                           Employer branding




WORKDAY CONFIDENTIAL
SaaS is Greener… Naturally




WORKDAY CONFIDENTIAL
Why SaaS?


                       Globalisation
                       Economic Uncertainty
                       Technology Innovation
                       Competition for Talent
                       Sustainability


WORKDAY CONFIDENTIAL
Why SaaS  When SaaS




WORKDAY CONFIDENTIAL
Thank you
                       laura.schroeder@workday.com




WORKDAY CONFIDENTIAL
Experts in the Essentials



Fergal Harkin
                 Group HR Operations Director
We are a global support
services company,
operating in all of the
major economies of
Europe, North America,
Asia Pacific and Africa.




We operate in 58
countries with diverse
cultures and environments
We employ over

   66,000 people
We’re a ‘people business’


       2010 Revenue: £2.5 billion
           140th in the FTSE
Our businesses




The Experts in Pest Control

                              Asia Pacific
A large and successful organisation but our business challenges…




   •   Failing to deliver operational excellence

   •   Little or no investment in IT infrastructure

   •   Multiple local system & processes deployed
   •   IT function limited and tactical
   •   HR function limited and tactical
   •   Administrative overhead significantly above
       comparable benchmarks
First SaaS step…




        In 2009 RI became Google’s
         biggest corporate customer
Followed by….

                       Single SAAS
                    Global Procurement




                       Single SAAS
                       Global HCM




                       Single SAAS
                Global Learning Management
Not SaaS for SaaS sake but…


•    SaaS enables Rentokil Initial to hurdle
     business barriers to successful
     deployment:

    1. Limited IT, & HR infrastructure & capability

    2. Highly mobile workforce

    3. Limited experience in delivering group wide
       change programmes

    4. Limited funding available to deliver major
       change
People Services: A HR Cloud & Hosted System Landscape


      Payroll                 ESS/MSS        E-
                              System of   Learning
                               Record




                                                           Contact
                                                           Centre

                Recruitment

                                                Intranet
                                                & Sites
People Services Story




28
People Services Team
Hire Process
Progress ?

  •   Spent a many months , reviewing, debating, presenting

  •   Followed standard selection and procurement approach

  •   Model, processes, systems and services gaining broad acceptance

  •   First deployments delivered but just starting with lots to refine and
      improve

  •   Deployments to gather apace with Globally applicable model and
      systems




                             Thank You
Q&A



        Laura Schroeder                   Fergal Harkin                    Hashi Syedain
Sr. Product Marketing Manager     Group HR Operations Director       Business and HR Journalist
           Workday                      Rentokil-Initial Plc
laura.schroeder@workday.com     Fergal.harkin@rentokil-initial.com

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Why The Cloud For HR

  • 1. Why the cloud for HR? Hear why Rentokil Initial plc has invested in the future by moving HR to the cloud Laura Schroeder Fergal Harkin Hashi Syedain Sr. Product Marketing Manager Group HR Operations Director Business and HR Journalist Workday Rentokil-Initial Plc
  • 2. A New Day. A Better Way. Laura Schroeder Sr. Manager, Product Marketing EMEA WORKDAY CONFIDENTIAL
  • 3. The World Has Changed New Realities New Technologies New Expectations New Behaviors 100 million active websites 295 million smart phones 156 million public blogs 500 million Facebook users 3
  • 5. What Has Changed? Globalisation Economic Uncertainty Technology Innovation Competition for Talent Sustainability WORKDAY CONFIDENTIAL
  • 6. Trend 1: Globalisation Challenges  Global consistency  Local compliance  Workforce insight WORKDAY CONFIDENTIAL
  • 7. Workforce Intelligence – The basis for sound management decisions WORKDAY CONFIDENTIAL
  • 8. Trend 2: Economic Uncertainty Challenges  On-demand workforce  Workforce productivity  Targeted talent strategies WORKDAY CONFIDENTIAL
  • 9. Lower TCO with SaaS 75% of annual IT budget spent maintaining current systems - Gartner Group Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 ERP Annual Cost SaaS Annual Cost
  • 10. Trend 3: Technology Innovation Challenges  Mobile workforce  Web 2.0 usability  Rapid rate of change WORKDAY CONFIDENTIAL
  • 11. Natural Workspace - Solutions That Work Where You Work
  • 12. Trend 4: Competition for Talent Challenges  Worker engagement  Workforce development  Talent mobility WORKDAY CONFIDENTIAL
  • 13. Find talent like shopping for a flight, shoes, or books… WORKDAY CONFIDENTIAL
  • 14. Trend 5: Sustainability Challenges  Increased demand for data  Stakeholder attention  Employer branding WORKDAY CONFIDENTIAL
  • 15. SaaS is Greener… Naturally WORKDAY CONFIDENTIAL
  • 16. Why SaaS? Globalisation Economic Uncertainty Technology Innovation Competition for Talent Sustainability WORKDAY CONFIDENTIAL
  • 17. Why SaaS  When SaaS WORKDAY CONFIDENTIAL
  • 18. Thank you laura.schroeder@workday.com WORKDAY CONFIDENTIAL
  • 19. Experts in the Essentials Fergal Harkin Group HR Operations Director
  • 20. We are a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa. We operate in 58 countries with diverse cultures and environments
  • 21. We employ over 66,000 people We’re a ‘people business’ 2010 Revenue: £2.5 billion 140th in the FTSE
  • 22. Our businesses The Experts in Pest Control Asia Pacific
  • 23. A large and successful organisation but our business challenges… • Failing to deliver operational excellence • Little or no investment in IT infrastructure • Multiple local system & processes deployed • IT function limited and tactical • HR function limited and tactical • Administrative overhead significantly above comparable benchmarks
  • 24. First SaaS step… In 2009 RI became Google’s biggest corporate customer
  • 25. Followed by…. Single SAAS Global Procurement Single SAAS Global HCM Single SAAS Global Learning Management
  • 26. Not SaaS for SaaS sake but… • SaaS enables Rentokil Initial to hurdle business barriers to successful deployment: 1. Limited IT, & HR infrastructure & capability 2. Highly mobile workforce 3. Limited experience in delivering group wide change programmes 4. Limited funding available to deliver major change
  • 27. People Services: A HR Cloud & Hosted System Landscape Payroll ESS/MSS E- System of Learning Record Contact Centre Recruitment Intranet & Sites
  • 31. Progress ? • Spent a many months , reviewing, debating, presenting • Followed standard selection and procurement approach • Model, processes, systems and services gaining broad acceptance • First deployments delivered but just starting with lots to refine and improve • Deployments to gather apace with Globally applicable model and systems Thank You
  • 32. Q&A Laura Schroeder Fergal Harkin Hashi Syedain Sr. Product Marketing Manager Group HR Operations Director Business and HR Journalist Workday Rentokil-Initial Plc laura.schroeder@workday.com Fergal.harkin@rentokil-initial.com