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Sympathy (understand) Empathy (feel) Compassion (act)
Using Narratives
Using TechnologyText
Quotes
Illustrations
Video
Games/Apps
AI
VR
Using Theatre
Role play, Courses
Posture - sitting
Detecting non-verbal cues
Eye contact
Verbal statements of
acknowledgement, validation, support
Recognising and responding
to opportunities for compassion
Learning to Humanise Medical Care
Poh-Sun Goh

2 January 2020 @ 1710hrs
Empathy is "seeing with the eyes of another, listening with the ears of another and feeling with the heart of another.” – Alfred Adler
Goh, P.S., Sandars, J. (2019). Using Technology to Nurture Core
Human Values in Healthcare. MededPublish, 8, [3], 74, https://
doi.org/10.15694/mep.2019.000223.1
Patel S, Pelletier-Bui A, Smith S, Roberts MB, Kilgannon H, Trzeciak S,
Roberts BW. Curricula for empathy and compassion training in medical
education: A systematic review. PLoS One. 2019 Aug 22;14(8):e0221412.
doi: 10.1371/journal.pone.0221412. eCollection 2019.

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Learning to humanise medical care

  • 1. Sympathy (understand) Empathy (feel) Compassion (act) Using Narratives Using TechnologyText Quotes Illustrations Video Games/Apps AI VR Using Theatre Role play, Courses Posture - sitting Detecting non-verbal cues Eye contact Verbal statements of acknowledgement, validation, support Recognising and responding to opportunities for compassion Learning to Humanise Medical Care Poh-Sun Goh 2 January 2020 @ 1710hrs Empathy is "seeing with the eyes of another, listening with the ears of another and feeling with the heart of another.” – Alfred Adler Goh, P.S., Sandars, J. (2019). Using Technology to Nurture Core Human Values in Healthcare. MededPublish, 8, [3], 74, https:// doi.org/10.15694/mep.2019.000223.1 Patel S, Pelletier-Bui A, Smith S, Roberts MB, Kilgannon H, Trzeciak S, Roberts BW. Curricula for empathy and compassion training in medical education: A systematic review. PLoS One. 2019 Aug 22;14(8):e0221412. doi: 10.1371/journal.pone.0221412. eCollection 2019.