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Information Technology What’s going on? David N Wallace

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Agenda <ul><li>What’s going on? </li></ul><ul><ul><li>Time magazine </li></ul></ul><ul><ul><li>Mob Rules video </li></ul></ul><ul><ul><li>Inversion chart </li></ul></ul><ul><li>What’s our Response </li></ul><ul><ul><li>Focus </li></ul></ul><ul><ul><li>Empower </li></ul></ul><ul><ul><li>4 Pillars </li></ul></ul><ul><li>Summarise </li></ul>

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What’s going on? <ul><li>Person of the year </li></ul><ul><li>2006 - YOU </li></ul>

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What’s going on? <ul><li>It's a story about community and collaboration on a scale never seen before. </li></ul><ul><li>It's about the cosmic compendium of knowledge </li></ul><ul><li>Wikipedia and the million-channel people's network </li></ul>

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What’s going on? <ul><li>It's about the many wresting power from the few… </li></ul><ul><li>and helping one another for nothing </li></ul><ul><li>and how that will not only change the world, </li></ul><ul><li>but also change the way the world changes. </li></ul>

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What’s going on? <ul><li>The tool that makes this possible is the World Wide Web. </li></ul><ul><li>Not the Web ... as a way for scientists to share research. </li></ul><ul><li>not even the over hyped dotcom Web of the late 1990s. </li></ul>

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What’s going on? <ul><li>The new Web is a very different thing. </li></ul><ul><li>It's a tool for bringing together the small contributions of millions of people and making them matter . </li></ul>

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What’s going on? <ul><li>together </li></ul><ul><li>small </li></ul><ul><li>people </li></ul><ul><li>matter </li></ul><ul><li>YOU </li></ul>

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What’s going on? <ul><li>Mob Rules </li></ul><ul><li>Video - Mark Pesce </li></ul><ul><li>web directions south, september 2007 </li></ul>

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What’s going on? <ul><li>Inversion - individual capitalism and the subversion of institutions. </li></ul><ul><li>- scarcity and abundance </li></ul>Connectivity Information $ for social services Abundance $ for social services Connectivity Information Scarcity Future Past Mode

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What’s our response? <ul><li>Inversion - individual capitalism and the subversion of institutions. </li></ul><ul><ul><li>One , make a clear stance on values and ethics. </li></ul></ul><ul><ul><li>Two , allow relationships and collaboration to take place, rather than control the relationships. </li></ul></ul><ul><ul><li>Three , intermediate to enable trust and fulfilment rather than channel towards lock-in. </li></ul></ul><ul><ul><li>Four , recognise that the customer wants to create and co-create value rather than just receive. </li></ul></ul>

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What’s our response? <ul><li>Make </li></ul><ul><li>Networks </li></ul><ul><li>Happen </li></ul>

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What’s our response? <ul><li>Make Networks Happen </li></ul><ul><li>Need to empower those we serve to be part of the Mob - to connect to each other. </li></ul><ul><li>Focus on Services not Sites </li></ul><ul><li>Disintermediation </li></ul>

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What’s our response? <ul><li>Everything is becoming social. </li></ul>

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What’s our response? <ul><li>Information as Conversation </li></ul><ul><ul><li>Conversation - DIRC & Community </li></ul></ul><ul><ul><li>Conversation - Consumer & Consumer </li></ul></ul>

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What’s our response? <ul><li>Focus on what we are funded for </li></ul><ul><li>Build platform for opportunity and scale </li></ul>

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What’s our response? <ul><li>Focus on what we are funded for </li></ul><ul><ul><li>Databases </li></ul></ul><ul><ul><li>News SA </li></ul></ul><ul><ul><li>Info filtering </li></ul></ul>

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What’s our response? <ul><li>Build platform for opportunity and scale </li></ul><ul><ul><li>increased ease finding info </li></ul></ul><ul><ul><ul><li>search </li></ul></ul></ul><ul><ul><ul><li>select </li></ul></ul></ul><ul><ul><ul><li>talk </li></ul></ul></ul><ul><ul><li>easier staff manage info. flow </li></ul></ul><ul><ul><ul><li>create </li></ul></ul></ul><ul><ul><ul><li>remix </li></ul></ul></ul><ul><ul><li>easier to support related orgs </li></ul></ul><ul><ul><ul><li>create services </li></ul></ul></ul><ul><ul><ul><li>scale </li></ul></ul></ul>

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What’s our response? <ul><li>Four Pillars </li></ul><ul><ul><li>Publishing </li></ul></ul><ul><ul><li>Search </li></ul></ul><ul><ul><li>Conversation </li></ul></ul><ul><ul><li>Fulfillment </li></ul></ul>Hat tip: JP Rangaswami, CIO BT Global Services (confusedofcalcutta.com)

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What’s our response? <ul><li>3 features of a social network </li></ul><ul><li>Discover and Share ( search ) </li></ul><ul><li>Create and Share ( publish ) </li></ul><ul><li>Discuss and Share ( conversation ) </li></ul><ul><li>Fulfilment through Sharing in Network </li></ul>Hat tip: Laurel Papworth, Social Network Strategist ( silkcharm.blogspot.com . )

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What’s our response? <ul><li>Make Networks Happen </li></ul><ul><li>Need to empower those we serve to be part of the Mob to connect to each other. </li></ul><ul><li>Focus on Services not Sites </li></ul><ul><li>Disintermediation </li></ul>

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What’s our response? <ul><li>Diagram </li></ul><ul><li>Services </li></ul>

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Summarise <ul><li>Rule 5 - make networks happen. </li></ul><ul><li>Medicine is the last bastion of authority and hierarchy </li></ul><ul><li>In twenty years’ time, one in four Australians will be 65 or older </li></ul><ul><li>There is no medical authority big enough to deal with such a mass of gerontology </li></ul>

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Summarise <ul><li>Rule 5 - make networks happen. (cont.) </li></ul><ul><li>Common base of collective knowedge. </li></ul><ul><li>Embeded in strong social network. </li></ul><ul><li>Network of experts - not necessarily 'board qualified' - peers; us. </li></ul><ul><li>No hierarchy in mob – meritocracy </li></ul>

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Summarise <ul><li>Rule 5 - make networks happen. (cont.) </li></ul><ul><li>Know what NOT to do. </li></ul><ul><li>NOT build barriers (to information) </li></ul><ul><li>NOT make heirarchies (barriers to people) </li></ul><ul><li>NOT lock in (people/info) </li></ul><ul><li>NOT be a portal (can’t scale) </li></ul>

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Summarise <ul><li>Information as Conversation </li></ul><ul><li>Make Networks Happen </li></ul><ul><li>Have courage and keep moving. </li></ul>

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Next Steps <ul><li>Describe what happens next: </li></ul><ul><ul><li>Research the ideas generated? </li></ul></ul><ul><ul><li>Follow up with larger group? </li></ul></ul><ul><li>Generate action items for follow-up: </li></ul><ul><ul><li>Start turning ideas into reality. </li></ul></ul>