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Leadership Training PowerPoint

  1. Trust is dynamic. It is part of the vitality, not the inert foundation of relationships. It involves personal responsibility, commitment and change.
  2. Trust is a social practice, not a set of beliefs. It is a "how to" not a "knowing that“. It is an aspect of culture and the product of cultivation, not just a manner of individual psychology or attitude.
  3. Trust should not be confused with the poisonous practice of cordial hypocrisy, the defensive pretense of trust and agreement that hides fear and resentment and makes honest communication impossible.
  4. Trust involves sincerity, authenticity, integrity, virtue and honor (matters of ethics). It is not a "neutral" character trait, not just a cultural pattern, not just a matter of individual good "judgment". It is not a matter of unthinking habit (simple trust) but a matter of conscientious integrity, authentic trust.
  5. The worst enemies of trust are cynicism, selfishness, and a naïve conception of life in which one expects more than one is willing to give.
  6. Trust goes hand in hand with truth. Lying is always a breach of trust.
  7. Authentic trust can never be taken for granted, but must be continuously cultivated through commitments and truthfulness.
  8. Frowns
  9. Squints eyes critically
  10. Glares
  11. Stares
  12. Rigid posture
  13. Critical, loud, yelling tone of voice
  14. Fast, clipped speech
  15. Verbal Cues
  16. "You must (should, ought better)."
  17. Must win arguments, threatens, attacks
  18. Operates from win/lose position
  19. Feelings Felt
  20. Anger
  21. Hostility
  22. Frustration
  23. "I am never wrong."
  24. Poor listener
  25. Has difficulty seeing the other person's point of view
  26. Interrupts
  27. Domineering, bullying
  28. Patronizing
  29. Condescending, sarcastic
  30. Behavior
  31. Puts others down
  32. Doesn't ever think they are wrong
  33. Bossy
  34. Moves into people's space, overpowers
  35. Jumps on others, pushes people around
  36. Know-it-all attitude
  37. Tries to sit on both sides of the fence to avoid conflict
  38. Clams up when feeling treated unfairly
  39. Asks permission unnecessarily
  40. Complains instead of taking action
  41. Lets others make choices
  42. Has difficulty implementing plans
  43. Nods head often; comes across as pleading
  44. Lack of facial animation
  45. Smiles and nods in agreement
  46. Downcast eyes
  47. Slumped posture
  48. Low volume, meek
  49. Up talk
  50. Fast, when anxious; slow, hesitant, when doubtful
  51. Verbal Cues
  52. "You should do it."
  53. "You have more experience than I do."
  54. "I can't......"
  55. "This is probably wrong, but..."
  56. "I'll try..."
  57. "Don't make waves."
  58. "Don't disagree."
  59. Always agrees
  60. Doesn't speak up
  61. Trusts others, but not self
  62. Doesn't express own wants and feelings
  63. Allows others to make decisions for self
  64. Doesn't get what he or she wants
  65. Knows what it is needed and develops a plan to get it
  66. Action-oriented
  67. Firm
  68. Realistic in her expectations
  69. Fair, just
  70. Consistent
  71. Attentive, interested facial expression
  72. Direct eye contact
  73. Confident or relaxed posture
  74. Vocal volume appropriate, expressive
  75. "What are my options?"
  76. "What alternatives do we have?"
  77. Confrontation and Problem Solving
  78. Negotiates, bargains, trades off, compromises
  79. Confronts problems at the time they happen
  80. Doesn't let negative feelings build up
  81. Feelings Felt
  82. Knowing that assertiveness doesn't mean you always win, but that you handled the situation as effectively as possible
  83. States limits, expectations
  84. States observations, no labels or judgments
  85. Expresses self directly, honestly, and as soon as possible about feelings and wants
  86. Observes behavior rather than labeling it
  87. Trusts self and others
  88. Confident
  89. Self-aware
  90. Open, flexible, versatile
  91. Playful, sense of humor
  92. Decisive