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  1. 1. Battling Burnout: A Survival Guide
  2. 2. Battling Burnout: A Survival Guide • Job Stress vs. Job Burnout  Stress: Harmful physical and emotional responses that occur when job requirements don’t match capabilities, resources or needs of workers (NIOSH Publication No. 99-101)  Burnout: “Exhaustion of physical or emotional strength or motivation usually as a result of prolonged stress or frustration” (Merriam-Webster Online)
  3. 3. Battling Burnout: A Survival Guide • “Real Deal” Perspective  http://www.youtube.com/watch?v=-0DF6wM3Q0Y (You Tube)  Could this one day be you or one of your colleagues?
  4. 4. Battling Burnout: A Survival Guide • “Real Deal” Perspective  Exercise (Burn Out Self-Test)- http://www.mindtools.com/stress/Brn/BurnoutSelfTest.htm  Was Your Score Surprising, Satisfactory or Both?  What Does Your Score Mean Personally?
  5. 5. Battling Burnout: A Survival Guide • Face the Facts  ¼ of employees view the job as a #1 stressor (Northwestern National Life, cited by NIOSH)  ¾ of employees believe the worker has more on-the job stress than just a generation ago (Princeton Survey Research Associates, cited by NIOSH)  Problems at work are more strongly associated with health complaints than any other life stressor, even financial problems (St. Paul Fire and Marine Insurance Company, cited by NIOSH)
  6. 6. Battling Burnout: A Survival Guide • Face the Facts  Job stress has costly price tag for U.S. industry estimated at over $300B annually due to absenteeism, employee turnover diminshed productivity, etc. (American Institute of Stress)  Survey showed having to complete paper work was more stressful for many police officers than dangers associated with pursuing criminals (American Institute of Stress)
  7. 7. Battling Burnout: A Survival Guide • Face the Facts  Research shows today’s jobs consume not only more time, but also more physical and emotional energy (1997 National Study of the Changing Workforce)  Companies who have gone through significant downsizing employee have morale problems (1992 National Study of the Changing Workforce)
  8. 8. Battling Burnout: A Survival Guide Cycle of Stress: Questions to Ask?  Where Are You?  What Contributes to You Being There?  What Can You Do About This?
  9. 9. Battling Burnout: A Survival Guide • Signs and Symptoms  Change In Attitude (e.g., towards professional relationships)  Change In Work Performance and Habits  Change In Attendance  Elimination of Goals  Change In Health (headaches, sleep problems etc.) Source: Human Resource Management Suite 101, Career Builder
  10. 10. Battling Burnout: A Survival Guide • Contributing Factors  Personality Factors and Lack of Coping Skills  A Sense of Little Control  Excessive Workload Demands and Conflicting Expectations  Design of Work Tasks  Management Style  Poor Interpersonal Relationships  Career Concerns  Physical Problematic Environmental Conditions
  11. 11. Battling Burnout: A Survival Guide • What’s the Cost?  Frequent headaches, jaw clenching or pain  Gritting, grinding teeth  Neck ache, back pain, muscle spasms  Frequent colds, infections  Heartburn, stomach pain, nausea  Chest pain, palpitations  Poor sexual desire or performance  Increased anger, frustration, hostility Source: American Institute of Stress
  12. 12. Battling Burnout: A Survival Guide • What’s the Cost?  Depression, frequent or wild mood swings  Increased or decreased appetite  Insomnia, nightmares, disturbing dreams  Difficulty concentrating and making decision, racing thoughts  Constant tiredness, weakness, fatigue  Reduced work efficiency or productivity  Social withdrawal and isolation  Increased smoking, alcohol or drug use or excessive gambling or impulse buying Source: American Institute of Stress
  13. 13. Battling Burnout: A Survival Guide Part II: Strategies for Surviving
  14. 14. Battling Burnout: A Survival Guide • Research Findings  Scientific studies confirm workers who perceive high job demands with little control are at increased risk for cardiovascular disease (American Institute of Stress)
  15. 15. Battling Burnout: A Survival Guide • Practical Strategies  Start the day relaxed - Take time to appreciate Mother Nature, admire the sunshine, the birds chirping, the soft breeze etc.  Spice up routines- Figure out new, exciting responsibilities and ask they be given to you. Dr. Todd Dewett, author of book "Leadership Redefined” says “you may have to apologize and/or show a rejuvenated effort at work in order to get what you are asking for…but do it because new variety and stimulation is vital to overcome burnout." Source: Career Builder, “A Strategy For Stress Practical Ways to Relieve Daily Tensions” by Luisito Cruz
  16. 16. Battling Burnout: A Survival Guide • Practical Strategies  Find creativity, interests or new skills outside of work – This can include learning a new language, starting to play in a jazz band or learning a sport. Barbara Moses, career-mgnt expert says “creative outlets can bring happiness to other parts of life -- the workplace included”. Source: MarketWatch Online
  17. 17. Battling Burnout: A Survival Guide • Practical Strategies  Take Time Out (listen to sweet or easy listening music) - Wean yourself away from your hectic environment for a change.  Reframe Your Thinking- Stress starts in the mind so a key approach to dealing with it starts with mind/attitude changing- developing a positive mental attitude to be precise. Source: Career Builder, “A Strategy For Stress Practical Ways to Relieve Daily Tensions” by Luisito Cruz
  18. 18. Battling Burnout: A Survival Guide Practical Strategies • Two Sides to Every Story (Story of Bank Guy)
  19. 19. Battling Burnout: A Survival Guide • Practical Strategies  Avoid Competition - Two things will happen if you do- either you will feel vain (if you are better off) or feel miserable (if the other person is better off). Being content with one’s circumstance can be beneficial.  Reduce Worrying- Ask yourself, what is worrying doing for you or has done for you in the past.If you have problems, there are ways of tackling them, but worrying is not one of them. Source: Career Builder, “A Strategy For Stress Practical Ways to Relieve Daily Tensions” by Luisito Cruz
  20. 20. Battling Burnout: A Survival Guide • Practical Strategies  Learn to Say “No” – While this isn’t possible feasible in all cases, there are times we do things that don't fall under our job description. We might not want to disappoint people or want to be liked. Whatever the reason, these “extra tasks” are likely adding to distress. Imagine what your life would be like you if were to say “no”.  Take a Full Lunch Break – This shifts focus from the “hectic environment”. Physically leave your work area, and do relaxing activities that takes your mind off work. Source: BNet (Business Network) -http://findarticles.com/p/articles/mi_m0826/ is_2_20/ai_113935569
  21. 21. Battling Burnout: A Survival Guide • Practical Strategies  Take deep breaths- It gives your body a rich supply of tension relieving oxygen and helps you refocus  End The Day Relaxed – You can do this by reflecting on good things in your life including people who matter to you, success you had during the day in thinking positive and reducing stress. Engaging in a relaxing activity is also helpful. Source: “A Strategy For Stress Practical Ways to Relieve Daily Tensions” by Luisito Cruz
  22. 22. Battling Burnout: A Survival Guide Practical Strategies • Six Dimensional Wellness Model, Bill Hettler  Physical Development  Spiritual Development  Emotional Development  Social Development  Intellectual Development  Occupational Development • Additional Information can be located at www.national wellness.org/ and www.hettler .com/ Source: “A Strategy For Stress Practical Ways to Relieve Daily Tensions” by Luisito Cruz, National Institute of Occupational Safety and Health (NIOSH) -http://www.cdc.gov/niosh/ stresswk.html
  23. 23. Battling Burnout: A Survival Guide • Practical Strategies  Getting External Support – This can come from either your friends or co-workers  Take Advantage of Work Support (e.g., FASP, flextime etc.)  Take Advantage of Humor– A good laugh reduces stress chemicals and increases relaxation while constant stress can be physically harmful Source: “A Strategy For Stress Practical Ways to Relieve Daily Tensions” by Luisito Cruz, National Institute of Occupational Safety and Health (NIOSH) -http://www.cdc.gov/niosh/ stresswk.html, BNet (Business Network) -http://findarticles.com/p/articles/mi_m0826/ is_2_20/ai_113935569
  24. 24. Battling Burnout: A Survival Guide • Practical Strategies  Consider a Career Transition – Signs you are at this point include: boredom/loss of interest, irreconcilable negative work relationships (e.g., supervisor etc.), toxic work environment, mental exhaustion, time domination (lack of persona time), absence of respect or value, unprofessional work environment, loss of communication and stifled development or growth.
  25. 25. Battling Burnout: A Survival Guide • Help Is Available  Faculty and Staff Assistant Program (FASP) – Services include professional consultations and interventions for wide range of individual and organizational behaviors, issues and needs in following core areas:  Behavioral Mental Health  Organizational Dynamics  Health Promotion and Wellness  Education and Outreach
  26. 26. Battling Burnout: A Survival Guide Help Is Available!!!! Faculty and Staff Assistant Program (FASP) Location: 1762 Clifton Road NE Suite P 1100 Contact: (404) 727-4328 Office Hours: 8:00a-5:30p
  27. 27. Battling Burnout: A Survival Guide • Practical Strategies  Career Builder, http://www.careerbuilder.com/JobSeeker/careerbytes/ CBArticle.aspx?articleID=869  “10 proven antidotes for workplace burnout” by Holly Moore on Bnet , http://findarticles.com/p/articles/mi_m0826/is_2_20/ai_113935569  “A Strategy For Stress Practical Ways to Relieve Daily Tensions” by Luisito Cruz, Suite 101, http://changing- personalhabits.suite101.com/article.cfm/a_strategy_for_stress  “Success Secret #6: Become an Expert at Something” by Keith Ferrazzi on Monster, http://career-advice.monster.com/career- networking/Success-Secret-6-Become-an-Expert-a/home.aspx
  28. 28. Battling Burnout: A Survival Guide • Practical Strategies  Families and Work Institute, Work Flexibility: A Guide for Companies, http://familiesandwork.org/3w/tips/downloads/companies.pdf]  “Express yourself Most workers think they're creative, but fewer can be at work: survey by Amy Hoak, MarketWatch, http://www.marketwatch.com/news/story/your-creativity-stifled-work- youre/story.aspx?guid=%7BACB89233-FB17-494D-B2E5- DD20E990D52E%7D  “13 Signs of Burnout and How To Help You Avoid It” by Henry Neils, Assessment.com, http://www.assessment.com/mappmembers/avoidingburnout.asp? Accnum=06-5210-010.00&gclid=COTQwLOdnJQCFQnIsgod8VGQtQ  National Institute for Occupational Safety and Health, CDC, http://www.cdc.gov/niosh/stresswk.html 

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