A one day design lab to reinvent how we recognize skills across sectors in Ontario. Hosted by eCampusOntario and CanCred.ca.
Presentation by Don Presant, President, Learning Agents/CanCred.ca
Agenda, Open Badges 101, Examples from Elsewhere: Workforce & Open Recognition Ecosystems
3. 09:00 Welcome, Open Badges 101
10:00 Workforce
11:00 Youth, Apprenticeship, Adult
12:30 Lunch!
13:15 Post Secondary
14:00 Open Recognition Ecosystems
15:15 Reflection, next steps, final remarks
16:00 End
Agenda
8. Volatile ~ Uncertain ~ Complex ~ Ambiguous (and dangerous)
Learning in a VUCA world
sceptrefellows
9. The future of jobs
World Economic Forum: Future Of Jobs 2016
Across nearly all industries, the
impact of technological and other
changes is shortening the shelf-life
of employees’ existing skill sets.
Overall, social skills—such as
persuasion, emotional intelligence
and teaching others—will be in
higher demand across industries
than narrow technical skills
Top 10 Skills in 2020
1. Complex problem solving
2. Critical thinking
3. Creativity
4. People management
5. Coordinating with others
6. Emotional intelligence
7. Judgment & decision making
8. Service orientation
9. Negotiation
10.Cognitive flexibility
10. WEF: Recommendations for Action
Make HR more strategic – get in front of trends
Inform decisions with data analytics
Implement more flexible, virtual work models
World Economic Forum: Future Of Jobs 2016
SHORT TERM
LONG TERM
Break down educational silos:
• Humanities/Sciences, education/work (WIL, etc.)
Incentivize lifelong learning (time, motivation, means)
Collaborate across sectors
14. Escaping from “seat time”
Competency Based Learning
hbr.org
“… high-quality learning pathways
that are affordable, scalable, and
tailored to a wide variety of current
and emergent industries, based on
competencies, not courses.”
ingegno.in
16. Recognition as a right
“… all kinds of learning and training outcomes deserve
to be valued and validated, regardless of where and
how they were obtained”unesco.org
17. UNESCO
Guidelines for Recognition, Validation and Assessment (RVA)
Equity and inclusiveness
The right to access and engage in any form of learning and have learning outcomes made visible and valued.
Equal value of formal, non-formal and informal learning
Competences from non-formal and informal learning on par with those obtained formally
Centrality of individuals
Respect and reflect individuals´ needs, and their participation should be voluntary
Improve the flexibility and openness of formal education and training
Diverse forms of learning, taking learners’ needs and experiences into account
Quality assurance
Relevant, reliable, fair and transparent
Stakeholder partnerships
Shared responsibility from design through implementation and evaluation
18. Opening up Education
bit.ly/OpeningUpEd
a) issuing a certificate, diploma or
title
b) acknowledging & accepting
credentials, such as a badge, a
certificate, a diploma or title
issued by a third-party
19. Ontario’s call to action
rethinking …
learning
resources credentials
the learning
experience
David Porter, BC Open Badges Forum
20. How do we more
broadly address the
experiential learning
desires of students?
Driving growth and innovation through technology-enabled learning
eCampus Ontario
How do we provide
students with relevant
real-world projects as
practical experiences?
How to we allow employers
to audition student talent
while the students are still
in school?
How can we provide self-managed environments
for supporting experiential learning?
David Porter, BC Open Badges Forum
21. Paper silos: Issues with certification today
freedesignfile.com/92259
Transparency issues
• “Dumb” paper often needs other
documents, e.g. syllabus
• Proxy only – not the whole story
• Easy to forge
Physical issues
• Difficult to share, easy to lose
Recognition issues
• Lack of granularity
• Lack of context - no links to supporting
evidence
• Experiential learning not valued
• Lack of alignment, transfer,
articulation, “stackability”
26. Clear progress markers
motivating learners, supporting advisors
Flexible learning pathways
granular, incremental, multi-source, laddered,
remixable
Visual branding
issuers and earners
Online trust system
demonstrate skills & capabilities
proof of performance
backed by issuer
A digital representation of an accomplishment, interest or affiliation that is visual, available online and
contains metadata including trusted links that help explain the context, meaning, process and result of an
activity.
As an open artefact, the earner can present the badge in different contexts from which it was earned.
Micro-credential – portable record of learning
What is an Open Badge?
30. Share on social media
LinkedIn for “résumé worthy” badges
also
31. Some uses of badges (can be combined)
transformingassessment.com/TA_webinar_5_mar_2014_Simon_Cross.pdf
Recognize status
Reputation
Group affiliation
Keep artefacts
Souvenirs of
experience
Motivate
learning
“Game mechanics”
Set goals,
track progress
Personal learning
pathways
Assess &
recognize learning
Formal, non-formal,
informal
Fill recognition gaps
32. v2.0 Open Badge specification
Improved Linked Data / JSON-LD support
• more flexibility, interoperability
Embedded evidence and criteria
• more portability
More flexible recipient identifiers
• email, telephone number, url, profile id
Internationalization and multi-lingual badges
Security improvements, new image metadata for accessibility
Improved alignment to external frameworks and objectives
• by issuer, by consumer/3rd party, can be part of endorsement
Third Party Endorsement
• badge issuer, badge class, badge assertion
35. Open Badges: A mosaic of lifelong, lifewide learning
LOW
STAKES
HIGH
STAKES
Volunteer
Experience
Talent
Pipeline
MOOCs
Co-Curricular
Record
Workshops
Admission
to
Post Grad
Schools
Job Hire
Conferences
Formal
Recognition
of Prior
Learning
Career
Transition
Communities
of
Practice
Memberships,
Affiliations
CPD
Certification
“Light
Touch”
Credentials
E-learning
Courses
Awards,
Achievements
Continuing
Education
Employee
Development
… diverse signals of capability and potential
37. www.badgealliance.org/why-badges/
VISION: a skills network
Open Badges, micro-portfolios in social networks
Going digital helps…
searchingdeconstructingvalidating aligning
sharingcombiningassessing “valorizing”
38. Transforming interests into skills
Supporter to Reporter (S2R-UK)
www.digitalme.co.uk/s2r
Project based learning programme that develops skills and confidence through sports reporting.
39. Beyond grades and standardized tests
High School to PSE transition
slideroom.commedium.com blog.credly.com
40. Trades Certification - City & Guilds/Worldchefs
worldchefs.org/Certification
Issued using
sharable
Open Badges
41. Professionalization & PD
Unregulated:
• AXELOS
• HR Certification Institute
• AACE (total cost management)
• Society for Human Resource Management (SHRM)
• International Board of Credentialing and
Continuing Education Standards (IBCCES)
• ASIS International
Regulated:
• American Board for Certification in Orthotics,
Prosthetics & Pedorthics
• Institute of Management Accountants
• Association of Clinical Research Professionals
47. Open Badges, ePortfolios &“Badge Passports”
Benefits of a new skills currency
Visually efficient and appealing
Engages, builds confidence, provides continuing
feedback
Individual pathways, multiple sources of
learning
Formal non-formal informal learning
Modular, stackable, diverse, re-mixable, portable,
shareable
Programs not completed can be partially recognized
and recombined
Add evidence, reflection as appropriate
Drill down to specifics or roll up into larger outcomes
Combined in badge passports and ePortfolios
Common standard for skills exchange
Trustable, easy to understand
Transparent criteria, evidence, issue/expiry date
Flexible alignment to frameworks, requirements,
training plans
Issuing organization validated and branded by the
badges it issues; maintains ongoing connection to
earners
Learner centred, employer friendly
48. Some questions to ask
Are you a potential Open Badges issuer?
Behavioural goals?
Redeemable worth?
worth the effort? filling a void? marketing ROI?
Value add?
Champions?
Sustainability?
what will your badges “buy”? have you talked to employers? students?
internal leadership? professional bodies? employers?
cost structure? who will maintain & improve it over time?
engagement? feedback? recognition? development? skills frameworks?
49. LMS? *
Make/adapt your own (FOSS)
License & install proprietary SW
Cloud Service
DIY versus Supported
Getting started
Badge Canvas
Design Principles Card Deck
Do It Yourself
Workshops: awareness, train the trainer
Design & implementation support
Technology support
Supported
Technology choices
Explore: earn a badge, display it
Immerse: research, LPP (lurking) in badge community
Experiment: design a badge, design a small badge system
Pilot: build internal support, implement, maintain and improve
50. Open Badges 101: the course
Want more?
badges.thinkoutloudclub.com
51. Tell us what you think in 15 minutes or less!
Weaknesses ?
Strengths?
Opportunities?
Threats?
52. David Suess, CME & Jeff Griffiths, Griffiths-Sheppard
Gina Van Dalen, ITAC Talent and BTM Forum
Alan Bostakian, Great Place to Work
Val Thomas & Lauren Hunter, Talent Cloud, Treasury Board of Canada
Secretariat
Kevin Taylor, College of Respiratory Therapists of Ontario (CRTO)
Workforce
55. 192,000 workers in Scotland
Regulator & Sector Council
badges.sssc.uk.com/badges
Work based qualifications: enter with little
education, achieve a degree
Open Badges to recognized informal learning
Potential for formalized RPL later
57. Global recognition - across agencies & sectors
Humanitarian Passport Initiative
MISSION
“To better enable people to assist communities affected by or vulnerable to crises by facilitating their
access to quality learning and recognition of skills and experience based on professional standards.”
WHAT
Innovative and useful digital space for humanitarians to establish, support & share skills, experience
& learning, using recognized professional development frameworks
WHY
Demonstrably increased professionalisation, service quality
Better employment and volunteering opportunities
Better recruitment and talent development practices
Authentic evidence for continuous improvement
61. HPass: incubating an international recognition network
Fed by Learning Portals
Collaboration Centre for
Recognition of Humanitarian
Skills, Learning & Experience
(CH)
Certification for Individuals
And organisational support for
competency-based approaches
Collaboration Centre for
Quality Learning
in Humanitarian Action
(FR)
Accreditation for Organisations
International & Local Learning Providers
“HPass”
(Humanitarian Passport)
A connection hub for
individuals &
organisations
66. Innovations in Career Development:
How Digital Badges are helping IBM to develop its workforce
Marjolein van Eck
Global Talent Leader – Career and Skills Solutions
IBM HR CHQ
67. ‘I work where I get to learn, invent and create every day’
Opportunities for
advancement and professional
development is one of the top
4 things employees seek in a
job
IBM’er EngagementSurvey:
most highly engaged cite
learning and skills
Millennials cite careers and
career progression as the #1
reason in selecting an
employer and deciding how
long to stay
Employees desire formal
training, mentoring, skill
development, and coaching
“
“
“
“
“
“
“
“
Why Career and Skill Development?
Source: IBM workforce surveys 67
68. Creating a New Career Culture at IBM
Transparent
Employee transparency to market
demand and opportunities
Informed
Career decisions fueled by real
conversations and cognitive insights
Supported
Employee owned, manager and
organization supported
Experience-Based
Design careers around a
collection of experiences
68
69. 69
“I don’t know how to progress
my career or what skills I should
build. How do I demonstrate my
eminence?”
Jill
Data Scientist
San Francisco, CA
Sid
Solutions Architect, Manager
Bangalore, India
“ I like to hear about what other
people are learning, what
workshops they’ve attended and so
forth. I think, ‘hey, maybe I should
do that too!”
Connects to
Jobs
Visibility
skills
Experiences
jobs Career
info
visibility
Visibility
Talen
t
Opportunity
People
Meaning
Badges provide a career and skills roadmap
69
70. Badge types
70
Knowledge Skills Proficiency Certified* General
Badging is how we will measure resume-worthy IBM skills in the market*Badge emblem for IBM Professional Certification, used at IBM internally and externally. For internal only -- IBM Certification programs linked to
Professions (e.g. Architect, Project Manager) -- another emblem is leveraged.
70
72. Profession Certification
72
Digital
Badges
Level 1 Level 2 Level 3 Level …
Criteria may
be a mix of:
• Education
• Applied
expertise
• Give back
• …
Criteria may
be a mix of:
• Education
• Applied
expertise
• Give back
• …
Criteria may
be a mix of:
• Education
• Applied
expertise
• Give back
• …
Criteria may
be a mix of:
• Education
• Applied
expertise
• Give back
• …
Validation rigor will depend on the criteria elements. Education is generally associated with a test
or assessment. Applied expertise may require review of evidences, by a Manager or SME.
go!as you
‘Badge as you go’. Digital badges may be earned along the journey. Employees can get recognition of their
accomplishments – and share them with the world – as they achieve them.
72
73. 73
Our workforce is
embracing Digital
Badges
Digital Badge demographics
53%ofIBMemployees
•400K Badges issued
•429 Badged activities
•All Business Units
•94% Claim rate
73
74. 113M Impressions ~ 8M 67% Strategic Skills badges 22% Profession badges 14k Giveback badges
Social Media Expertise Shifts Career Milestones Technical Eminence
125% increase 32% badges earned
increase
Upwards trends 139 countries
Enrollments Career Conversations Engagement Skills Registry
The results have exceeded our wildest
expectations
74
75. 75
tracking
progress
earning
& sharing
seeking
badges
Explore Career Paths
and badge programs
Search digital
badges for
(hot) roles and
skills
Collect, store
and organize
earned badges
Keep track of all earned badges and plan next
milestone
Share earned badges, get recognised and
endorsed
75
Employees can discover badges in multiple ways
Discoverability
78. Tony Calarco & Laurie Hazzard, Technology Enabled Learning in Ontario
Rachel Ryerson, Student Achievement, Ministry of Education
Jim Vanderveken, Mohawk College
Amanda Payne, Competency Portfolio Community Alliance
Grant Jameson, Fairness Commissioner, Ontario
Jeff Griffiths, Griffiths-Sheppard
Martin Picard, Canadian Council of Professional Fish Harvesters
Youth, Apprenticeship, Adult
81. Michelle Mouton, Durham College
Gavan Watson, University of Western Ontario
Valerie Lopes, Ontario Extend, (Seneca College)
Isabelle Duchaine, Business/Higher Education Roundtable (BHER)
Dana Stephenson, Riipen
Mini Makhija, Student (Student Experience Design Initiative)
Badging Post Secondary Education
82. Serge Ravet, Open Recognition Alliance, reconnaitre.org
Don Presant, CanCred.ca
Mark Patterson, Magnet / Hire Immigrants
Jeff Griffiths, Griffiths-Sheppard
David Porter, eCampusOntario
Open Recognition Ecosystems
84. Colorado – a cross-sectoral network
DPS presentation
85. Across agencies, across careers – centred on the learner
Talent
Pipeline
Recruitment
Induction
Team Building
Performance Management
Talent Management
Experience
Achievements
Professional Development
Career Development
Leadership
Development
SME Specialization
Career Change
Outplacement
Endorsed
Self/Peer or
3rd Party, e.g.:
HPI, CCQL,
ANSI
Open, Lifewide Learning
MOOCs, Open Ed Resources,
Personal Learning Network,
Coaching/Mentoring,
Communities of
Practice
Demand
Supply
Career
Pathways
Skills
Marketplace
External
Recognition
Local
Learning &
Development
Providers
New
Mission?
New
Role?
HRIS/ERP
Systems
Performance
Management
System
Talent
Management
System
Open
Badges
Humanitarian
Passport
(PLE)
Academic
Recognition?
New
Career?
Some Potential Participants...
Aligned to Standards
& Skills Frameworks
Technology enabled learning
Enable learners of the future
Most students already know that PSE is not the end of their education: continuous,; what they “know” is permanently beta
Premier’s HSWI: “Building the Workforce of Tomorrow”
Badging is not a solution is search of a problem. Ontario has a problem and needs to aim badging at it.
Minister: every PSE student in Ontario shall have a meaningful experiential learning opportunity before graduation. How do we do that?
Rethinking:
-the learning experience
-learning resources (OER)
-credentials (recognition).. makes Provosts gasp, but getting butts kicked by players like:
RED Academy (small pieces of learning that enable you to DO stuff – not that you took a course in swimming – can you swim?)
Rethinking Learning:
Address experiential learning desires of students
Provide real world experiences
Allow employers to audition students
Provide self-managed environments to support learning
WIL, co-op, practicums,… but mostly self-directed
T-shaped student: deep domain knowledge, but broad practical experience – how does that translate into a 3D CV?
If LinkedIn is where you put this stuff, how can institutions interoperate with that?
eCO is working to put in the infrastructure for a provincial badging system prototype. Also working with LinkedIn Learning, Riipen, other kinds of people working with interesting technology-enabled ideas
Final Q: what does the common infrastructure for experiential learning and validation of that learning look like in Canada and who needs to be involved?
What is the Learning Experience: A course or work integrated learning? A learning contract or a challenge of a competency? By yourself or with others?
Criteria: Learning objectives? Outcomes? Competencies? Domain-specific or transversal? Endorsed, or accredited?
Assessment: Psychometric exam? Portfolio of evidence? Skill Demonstration? Evaluation by rubric?
Recognition: Pathway marker only? Milestone? Certification? Endorsed? Does the evidence travel with it?
Transferability: Inside the organisation only? Bilateral agreements between organisations? Sectoral standards? Global frameworks?
Impact: “Learning outcomes analytics” Evidence for accreditation? Feedback? Social life and after-market value of the badge?
Quality: all the above
Experience: Course? Work experience? Learning contract? By yourself or with others?
Criteria: Learning objectives? Outcomes? Competencies? Domain-specific or transversal? Endorsement?
Assessment: Psychometric exam? Portfolio of evidence? Skill Demonstration? Evaluation by rubric?
Recognition: Pathway marker only? Milestone? Certification? Endorsement? Does the evidence travel with it?
Transferability: Internal only? Bilateral agreements? Sectoral standards?
Impact: Learning outcomes analytics, evidence for accreditation? Endorsement? Social life and after-market value of the badge?
Quality: all the above
Thousands of members worldwide
Badges are a key benefit of membership, but go way beyond membership
About Learning Agents
About Don Presant
Transparent:
Contemporary, compelling, transparent career experience where IBMers know the career options available and how to accelerate their career growth and progression
IBMers have insight into the skills most valued by the market and IBM and are actively encouraged to gain skills of the future to quickly grow and advance
Experienced-Based
Informed
IBMers feel empowered and supported in their career and skill growth, making IBM a place that people want to work - and recommend to others
Supported
Digital badges provide IBM’ers with a flexible, contemporary skills roadmap and signal the skills IBM most valued.
They give specific direction as to how to gain those skills, and provide evidence of skills gained
Unique badge types to encompass the broad activities we host at IBM
Elements being considered in the design of the Enterprise Professions career models
The results for IBM have already been substantial, generating significant results for IBM
Industry average claim rate is 55-60% … our high claim rate is an indication of the value seen
Social Media impression rate is also high from perceived value
The results for IBM have already been substantial, generating significant results for IBM
Industry average claim rate is 55-60% … our high claim rate is an indication of the value seen
Social Media impression rate is also high from perceived value
We also faced challenges:
Data privacy
Establishing and managing governance (criteria, manhours for set-up and validation)
Getting stakeholder buy-in (badge all, sharing external, value of lower level badges, moving away from traditional certification packages and validation)
Taxonomy (IBM ExT, expertise/workforce management, employee experience, pathways,
Standards. value of badges in external ecosystem (Open Group, AT&T Examples)
Other humanitarian learning systems, e.g.:
-RCRC
-CDC
-UNHCR Global Learning Center
To support & extend technology-enhanced teaching and learning, especially in:
Recognition of Prior Learning
Informal Co-Curricular Learning
Skills and knowledge required for workforce entry
Potential common themes:
Open educational practices
Competency based education
Institutional & program learning outcomes
Employability soft skills
Work Integrated Learning