1. Understanding your emotional and behavioral
style allows you to focus on areas of your
strengths and create support structures for your
weaknesses.
Understanding Your Style
The ability to recognize other emotional and
behavioral styles helps leaders to create
functional team structures, develop clear
communication plans, and understand the needs
of clients and team members.
Recognizing Other Styles
The ability to adapt to other emotional and
behavioral styles helps leaders communicate
better, build stronger teams, and achieve results.
Adapting Your Style
RECOGNIZING
ADAPTING
UNDERSTANDING
© 2015

2. UNDERSTANDING
Your DISC Style
Understanding your emotional and
behavioral style allows you to focus on
areas of your strengths and create
support structures for your weaknesses.
SD
I
C
© 2015

3. How you
approach and
respond to
problems and
challenges and
exercise power.
Dominance
How you interact
with and attempt
to influence others
to your point of
view.
Influential
How you respond
to rules and
procedures set by
others and to
authority.
Compliance
How you respond
to change,
variation, and
pace of your
environment.
Steadiness
© 2015

4. Task Oriented
Direct
Communicators
Frustration
Extroverted
D
© 2015

5. © 2015
Famous High D Behavioral Styles

6. People Oriented
Indirect
Communicators
Optimism
Extroverted
I
© 2015

7. © 2015
Famous High I Behavioral Styles

8. People Oriented
High Trust
Indirect
Communicators
Guarded
Introverted
S
© 2015

9. © 2015
Famous High S Behavioral Styles

10. Task Oriented
Direct
Communicators
Fear
Introverted
C
© 2015

11. © 2015
Famous High C Behavioral Styles

12. Everyone Contributes Value
Seizing on
opportunities
Stepping in
to help
Analyzing
in depth
Connecting
people
Creating
urgency
Challenging
the system
Encouraging
perspectives
Following
through
D
C S
I

13. DECISIONS
CHANGE
CONFLICT
GESTURES
Quick - decisive
Good = Action & Results
Engage it - Fight back -
Argue
Lots of hand movement
when talking, big gestures
COMMUNICATION
Direct and to the point, may
multi-task, self-confident
D
© 2015

14. DECISIONS
CHANGE
CONFLICT
GESTURES
Quick - Impulsive
Good = Action & New
Opportunities
Take flight, Avoid, Passive-
Agressive
Lots of big gestures, facial
expressions
COMMUNICATION
Long conversations, tone
variations, poor listening
© 2015
I

15. DECISIONS
CHANGE
CONFLICT
GESTURES
Slow and Methodical =
Indecisiveness
Does not like = Prefers
stability
Avoids - Bottles Up
Emotions
Will use hands but not big
sweeping gestures
COMMUNICATION
Warm, friendly, concerned,
good listener
© 2015
S

16. DECISIONS
CHANGE
CONFLICT
GESTURES
Requires Lots of Info - Very
Slow - Analysis
Okay - Effects of Change Are
Researched & Positive
Avoid - Challenge
Assumptions
Very reserved, little to no
gestures
COMMUNICATION Direct - Precise - Quiet
© 2015
C

17. Healthy Conflict Behaviors
Addresses
issues head on
Listens to others’
perspectives
Focuses on logic
& objectivity
Expresses
feelings
Speaks up
about problems
Sticks up for
own rights
Seeks emotional
support
Encourages
calm demeanor
D
C S
I

18. Unhealthy Conflict Behaviors
Says things he/she
will regret
Doesn’t speak up
about own needs
Overpowers with
logic & facts
Becomes overly
dramatic
Overpowers &
gets aggressive
Digs in heels
even further
Glosses over
problems
Retreats from
the conflict
D
C S
I