For Property Managers and Homeowner Boards: Second of Four in a series of getting the most out of your vendor relationship.

1. Getting the Most out of your Vendor Relationship An essential, informal discussion for homeowner associations & property managers. CAI Minnesota Representative of CAI: Steve Hoogenakker Steve Hoogenakker 763-213-2410 Steve@Landscape.Pro

2. Detailed Process Do you “Manage” the Vendor Relationship? The 4 steps Go to CAI-MN.COM for more information

3. Detailed Process Do you “Manage” the Vendor Relationship? The 4 steps Go to CAI-MN.COM for more information

4. Detailed Process Do you “Manage” the Vendor Relationship? The 4 steps Go to CAI-MN.COM for more information

5. Detailed Process Do you “Manage” the Vendor Relationship? The 4 steps Go to CAI-MN.COM for more information

6. JUMP THROUGH THIS HOOP Go to CAI-MN.COM for more information

7. JUMP THROUGH THIS HOOP Burning out Your Vendor/PM Go to CAI-MN.COM for more information

8. JUMP THROUGH THIS HOOP YOU CAN MAKE A DIFFERENCE! Burning out Your Vendor/PM Go to CAI-MN.COM for more information

9. JUMP THROUGH THIS HOOP Burning out Your Vendor Expect Excellent Service/Products Whenever possible, relay positive results to contractor as well as negative Go to CAI-MN.COM for more information

10. JUMP THROUGH THIS HOOP LOOK FOR something positive to bring to the crews. How much more would all of us do, if we worked at a company where good work is recognized & truly appreciated? Vendor will be able to motivate Employees More discretionary work will happen automatically. Go to CAI-MN.COM for more information

11. JUMP THROUGH THIS HOOP Positive Comments will drive the vendor towards better service Positive Comments will create a “buffer” so board should expect better response if a negative product or service is delivered. Go to CAI-MN.COM for more information

12. Best of Breed vs Single Vendor Single Landscape Vendor One bid, less work, more laissez faire , single Point of Contact

13. Best of Breed Vendor Irrigation Contractor Might be lower cost in long term. Higher Satisfaction?

14. Best of Breed Vendor Irrigation Contractor Might be lower cost in long term. Higher Satisfaction?

15. Best of Breed Vendor Irrigation Contractor Might be lower cost in long term. Higher Satisfaction?

16. Best of Breed Vendor Irrigation Contractor Might be lower cost in long term. Higher Satisfaction? Contact Steve at Steve@Landscape.Pro for more help

17. Contact Steve for more help or to review contracts or specifications, or to help write new specs for your CIC. 763-213-2410 or Steve@Landscape.Pro Contact Steve at Steve@Landscape.Pro for more help