Pulling It Together: Connecting External Activities With Internal Conversations

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Ming Kwan, Global Digital Marketing Manager, Nokia's Keynote address at the Enterprise 2.0 Conference in Boston 2011. Social activities in organizations are currently focused on three, distinct, areas. Internal – Enterprise 2.0, External – consumer engagement and Partner collaboration. This has led to different parts of our organization working on their own social initiatives, creating social silos. We are now connecting insights from our external activities with internal systems to reap the benefits of ownership, visibility & transparency.

Technology

Pulling it Together:
Connecting External Activities with Internal Conversations

Enterprise 2.0 Conference
Ming Kwan @mingk

June 2011

18 © 2011 Nokia

Challenge.

19 © 2011 Nokia Source: Flicker user Photographic Poetry

Agora – Social Command Centre

26 © 2011 Nokia

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