Bert Sandie, Director, Learning & Development, Electronic Arts, Inc's Keynote Address at the Enterprise 2.0 Conference in Boston 2011. Using real-world experiences to demonstrate the critical importance of why culture and employee behaviors need our full attention to full leverage collaboration and knowledge sharing inside our organizations.

2. The Challenge
Think Culture of Collaboration First

4. People
Hire & Grow Knowledge Workers

5. Create Collaborative Environments

6. Leverage Organizational Structure

7. Organization Structure
Team

8. Lead Change
Department

9. Division

10. Company

11. Company = Complex Ecosystem

12. The Drive to Change

13. Based on John Kotter’s Leading Change Model
Leading Change Model

14. Change takes place in three arenas
+ +
Head Heart Hands
Thinking & Motivation & Behavior
Understanding Emotion
Changing People Behaviors

15. Apply the Hands of Change