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Mario Alka & Adrian Schraud - Automatisation und Prozessoptimierung beim Onlineversandhandel

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Mario Alka (Geschäftsführer IPResearch GmbH) und Adrian Schraud (Geschäftsführer Maennerhelden GmbH) mit ihrem Vortrag vom e-Commerce Day 2016. So lassen sich Prozesse automatisieren und beschleunigen.

Video und Recap: https://www.hitmeister.de/ecommerceday/videos/2016/prozessoptimierung-onlinehandel/

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Mario Alka & Adrian Schraud - Automatisation und Prozessoptimierung beim Onlineversandhandel

  1. 1. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de ProzessoptimierungProzessoptimierung Aufträge, Zahlungen und LagerAufträge, Zahlungen und Lager Referenten: Adrian Schraud, Mario Alka
  2. 2. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Was ist tricoma? MultiShop Shopschnittstellen (Shopware, Magento, XTC, PrestaShop,) Shoppingplattformen (Hitmeister, Amazon, Ebay, Raktuen, Yatego...) Internetwarenwirtschaft (Windows, Mac, Linux) Versandschnittstellen (DHL, DPD, Hermes, UPS, GLS...) Individualisierbar
  3. 3. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Wichtige Faktoren im Unternehmen Die Faktoren 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Motivation Geld Zeit
  4. 4. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Die Kostenstruktur im Unternehmen Verwaltung/Vertrieb Max Logistik Peter Gehaltskosten im Monat 3.000 Euro 2.300 Euro Kosten pro Stunde (17 Tage im Monat / 8 Stunden pro Tag) 22 Euro 17 Euro Arbeitszeit pro Auftrag 5 Minuten 5 Minuten Kosten pro Auftrag 1,83 Euro 1,42 Euro Gesamtkosten: 3,25 Euro pro Auftrag
  5. 5. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Automatismus von tricoma - Verwaltung Verkauf auf Verkaufsplattform/Shop Aufträge Paypal KontoabgleichRechnung erzeugenAuftragskiller Lieferschein erzeugen Übergabe an die Scanstation
  6. 6. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Automatismus von tricoma - Lager Lieferungsübersicht Lieferungen picken Ware zusammensuchen Ware packen mit Mengenprüfung Paketaufkleber, Rechnung Bild Ware wird geholt Email an Kunden
  7. 7. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Neue Kostenstruktur im Unternehmen Verwaltung/Vertrieb Max Logistik Peter Gehaltskosten im Monat 3.000 Euro 2.300 Euro Kosten pro Stunde (17 Tage im Monat / 8 Stunden pro Tag) 22 Euro 17 Euro Arbeitszeit pro Auftrag 0 Minuten 3 Minuten Kosten pro Auftrag 0 Euro 0,85 Euro Gesamtkosten bisher: 3,25 Euro pro Auftrag Gesamtkosten jetzt: 0,85 Euro pro Auftrag
  8. 8. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Angebotsmanagement - regulär Telefonat mit Kunden Angebotsanfrage 10 Minuten Angebotserstellung 5 Minuten Email an Kunden 1 Minute Nachfrage beim Kunden 1 Minute Telefonat mit Kunden zur Annahme 5 Minuten Bestellung anlegen 0 Minuten Auftragsbestätigung per Email 1 Minute 23 Minuten = 8,43 Euro
  9. 9. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Angebotsmanagement - optimiert Angebotsgenerator auf Webseite 0 Minuten Angebotserstellung 0 bis 3 Minuten Email an Kunden 0 Minuten Nachfrage beim Kunden (zeitgesteuert) 0 Minuten Kunde bestellt über den Warenkorb 0 Minuten Bestellung wird angelegt 0 Minuten Auftragsbestätigung per Email 0 bis 3 Minuten 0 Minuten = 0 Euro
  10. 10. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Vorteile für das Unternehmen - komplette Zeitersparnis bei Käufen über Shoppingplattformen - große Zeiteinsparung bei Angebotskäufen - Motivation der Mitarbeiter - Mehr Zeit für die wichtigen Dinge im Unternehmen
  11. 11. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Kostenüberblick für die Software Kleines System Großes System Vorab Workshop - ca. 1.500 Euro Grundsystem ca. 500 Euro ca. 500 Euro Shop mit Design ca. 500 Euro (Standarddesign) ca. 2.000 Euro (Individualdesign) Grundeinrichtung des Systems ca. 500 Euro ca. 500 Euro Einrichtung der Automatismen ca. 200 Euro ca. 1.000 Euro Schnittstellen ca. 1.000 Euro ca. 3.000 Euro Einführung ca. 300 Euro ca. 2.500 Euro (2 Tage vor Ort) Individualprogrammierung - ca. 2.000 Euro Kaufpreis – gesamt: ca. 3.000 Euro ca. 13.000 Euro
  12. 12. IPResearch GmbH – www.tricoma.de tricoma fulfillment GmbH – www.tricoma-fulfillment.de Maennerhelden GmbH – www.onlineshop18.de Vielen Dank. Fazit: Kaufen Sie tricoma... ;-)

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