A presentation at the LOHAS Forum 2010 on how social media provides many values beyond marking ROI and how engagement is the basis for a new social currency.
7. Breaking Records
• World Cup USA Win
second most Internet
Traffic Day in history
• NBA Finals: 3,000
Tweets per second
• YouTube: 24 hours
uploaded every
minute
8. The New Marketing Landscape
• Earned Media (PR)
• Owned Media
(Website)
• Advertising (Paid)
• Social Media
(Community)
9. Measuring
Social Media ROI
• Direct
(sales/lead gen)
• Baseline: 6-12
month process
• Brand Sentiment
• Engagements
10. Engagement as the basis for
Social Currency
• Responding
• Engagement /
Participation
• Sharing / Thanking
• User Generated
Content