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Where Health Care and Digital Revolution Intersect
1. CONSUMER HEALTH INFORMATICS & COMMUNICATION LABORATORY
Where Health Care and
Digital Revolution Intersect
disruptive innovation in health care
James G. Boram Kim
Consumer Health Informatics & Communication (CHIC) Laboratory
Seoul National University
james@snu.ac.kr
Mini Nursing Informatics Symposium · Tzu Chi College of Technology, Taiwan · June 26th, 2014
12. The Innovator’s Prescription: Disruptive Innovations
C.M. Christensen, The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail, 1997
Performance
Time
Sustaining Innovations
Disruptive Innovations
Most Demanding
Customers
Least Demanding
Customers
13. Business Models in Health Care
Based on Jason Hwang’s Work
Laboratory
Services
SpecialtyCare
Im
aging
Services
Clinical Research
and Training
Data
Collection
and
W
arehousing
SurgicalSuites
Solution Shops
- Fee for Service
• Consulting Firms
• High-end Law Firms
• R&D Organizations
• Diagnostic Activities of Hospitals
Value-adding
Process Businesses
- Fee for Outcome
• Retailing
• Manufacturing
• Food Services
• Medical Procedures
Facilitated
User Networks
• eBay
• Insurance
• Education
• Telecommunication
• D-Life (for diabetes patients & families)
- Membership and/or Advertising
• Regulations
• Licensure and Accreditation
• Cultural Resistance
• Payment and Reimbursement
Policies
14. Do We Need Doctors or Algorithms?
“
”
By 2025 more data-driven, automated health care will displace up to 80% of
physicians’ diagnostic and prescription work. It will AMPLIFY physicians by
arming them with more complete, synthesized, and up-to-date research data, all
leading to better patient outcomes.
600,000Pieces of Medical Evidence
1,500,000
Patient Records
2,000,000
Pages of Text
from 42Medical Journals
and Clinical Trials
VS
90%Successful
Diagnosis Rate
50%Successful
Diagnosis Rate
160
Hours of Reading a Week
Just to Keep Up with
New Medical Knowledge
as It’s Published
15. When the Doctor is Not Needed
Based on a New York Times Editorial Entitled “When the Doctor is Not Needed”
”
Pharmacists
“Pharmacists can start, stop or
adjust medications, order and
interpret laboratory tests, and
coordinate follow-up care.
”
Nurse Practitioners
“Substantial evidence shows that
nurse practitioners are as
capable of providing primary
care as doctors and are
generally more sensitive to what
a patient wants and needs.
”
Retail Clinics
“The retail clinics treat common
conditions like ear infections,
administer vaccines and
perform simple laboratory tests.
16. Who is the Real Medical Expert?
“
”
When we say patient-centered medicine, what we
usually mean is the contrast between a patient-
centered approach versus an approach where the
doctor and health system is in the center and the
patient is orbiting around. But, I think implicit in
most of our words, when we say this, is still the
notion that expertise is flowing from the
healthcare system to the patient.
17. Who is the Real Medical Expert?
“
”
In many cases, we have patients who are not just
experts in what they feel and what they
experience, but experts in the science of their
disease. […]
Patients often become micro-experts on their
disease and treatment.
18. The Rise of e-Patients
Pew Research Center’s Internet & American Life Project, 2013
engaged when they seek to access their own health information
enabled when they have access to their own health information
equipped when they understand their own health information
then empowered to achieve self-management of their care
“ ”
You are already your own doctor.
72%
of U.S. Internet users say they looked online
for health information within the past year(62% of U.S. adults)
7 10in
U.S. adults have tracked a health indicator
for themselves or for someone else
Of those, 34% share their health tracking records
or notes with another person or group
19. Search: Gets Deeper and More Personalized
Based on Matthew Holt’s Evolving View of a Moving Target
20. Communities: Providing Support, Answering Questions, Aggregating Data, and Tracking Outcomes
Based on Matthew Holt’s Evolving View of a Moving Target
21. Tools: Unlocking Databases with New Interface and Analytics
Based on Matthew Holt’s Evolving View of a Moving Target
22. Health 2.0: Better Integration of Data with Content
Search
Social
Networks
Tools
Transaction
Data
Content
Based on Matthew Holt’s Evolving View of a Moving Target
“ ”
All with the result of patients increasingly guiding their own care.
24. OpenNotes: Sharing Clinicians’Notes with Patients
1.8million
Over
So Far
92%
Up to
of Patients
in OpenNotes Study
OpenedTheir Notes
60%
More than
of Patients
Reported Doing Better with
Taking Medications as Prescribed
Because of Open Notes
25. Data Liquidity: When Data Flows Faster and More Freely
“
”
Consumers are managing bank accounts,
investments, and purchases on-line, and many
turn to the Web for gathering information about
medical conditions; they will expect this level of
control to be extended to online medical
portfolios.
Your Health Score
Every area of your life affects your overall health. Your healthscore helps you understand how
you’re doing and where there is room for improvement.
72
Completing even the simplest of tasks can improve
your overall health
IMPROVE YOUR HEALTH!
Stop smoking for good
Lower your blood pressure
+10
Make a medicine plan
Doing so can lower your risk for heart attack
+5
Schedule your annual physical
Make sure to update your plan of care
+3
Ellen Ross
D.O.B: 03.07.60
Age: 52
Gender: Female
Phone: 816.555.1229
Language(s) spoken: English
Email: e.ross@gmail.com
Name of Provider: Ashby Medical Center
Address: 1002 Healthcare Dr, Portland, OR 97266
Telephone: 415.555.1200
HEALTH RECORD
Coronary Heart Disease ACTIVE CONDITIONS & TREATMENTS
DIAGNOSIS
Chopidogrel (Plavix)
Prevent Blood Clots
Astrovastatin (Lipitor)
Lowers Cholesterol
Aspirin
Prevent Blood Clots
Preventative Medicine Plan
Cardiovascular Rehabilitation
(exercise plan)
OUTCOME
Cholesterol and
Hypertension fall within
acceptable ranges.
OUTCOME
SEPT 26, 2011
Heart attack caused by
100% blockage to right
artery.
Cholesterol
(Lipid Panel) Test
OCT 26, 2012
Routine Cholesterol
(Lipid Panel) Test
ORDERED
PRESCRIBED MEDICINES
LIFESTYLE CHANGES
Daily Cardiovascular Exercise
Low Fat / High fiber diet
Maintain healthy weight
Physician: Dr. Tim LeePhysician: Dr. Tim Lee
LAST OFFICE VISITCURRENT TREATMENT
PAGE 1 OF 2LAST UPDATED NOV 30 2012
It is important to repeat these steps every day to maintain good health.
My Medicine Plan
NAME OF MEDICATION
DAILY
TOTAL
Liptor
Enteric-Coated Asprin
Plavix
Toprol
Fish Oil
20 mg
81 mg
75 mg
25 mg
325 mg
--
--
--
--
325 mg
20 mg
--
--
--
325 mg
40 mg
81 mg
75 mg
25 mg
975 mg
BEFORE BREAKFAST WITH LUNCH AT BEDTIME
Lipid Panel (mm/Hg)
MY GOAL
249
60
76
112
95
Below 200
Above 40
Above 130
Below 150
Below 70
225
55
92
124
82
180
45
103
130
68
185
58
132
136
6
Total Cholesterol
HDL
Cholesterol, NON-HDL
Triglyceride
LDL
LAB RESULTS
MAY 2012 JUN 2012 JULY 2012 SEP 2012
Body and Test Results
VITALS MY GOAL
115 / 77
78
198
120/80 (resting)
60 - 90 (resting)
150 - 170
116 / 72
72
195
112 / 75
77
192
115 / 73
84
195
Blood Pressure
Heart Rate
Weight
(mg/dL)
(bpm)
(pounds)
MAY 2012 JUN 2012 JULY 2012 SEP 2012
ALLERGIES
SEVERITYREACTIONNAME OF ALLERGY
Bee Stings
Penicillin
Codeine
Anaphylactic Shock
Hives
Shortness of Breath
Severe
Moderate to severe
Moderate
PAGE 2 OF 2LAST UPDATED NOV 30 2012
JU HA N SONIN
Sonin, Juhan
22 Surry Rd
Arlington, MA 02476
617 504 3390
juhan@goinvo.com
HealthCard
LANGUAGE MARITAL STATUS RELIGION
English Married Atheist
VISION ALERGIES MEDICATIONS VISION
20/15 None None 20/15
HEALTHPLAN
Harvard Pilgrim
POLICY NUMBER
H468798902
1972.022.64.7489.JPS
SEX
M
HGT
5-10
WGT
199 lbs
DOB
1.Mar.1972, 40yo
GUARDIAN CONTACT
Kate Sonin
Same address
617 548 1769
ktfresh@gmail.com
PRIMARY CARE PHYSICIAN
David Ives, MD
781 672 2250
VACCINATIONS
Tetanus Hepatitis B Typhoid
TB Diphtheria Meningeal
MMR Influenza Smallpox
Hepatitis A Polio Yellow Fever
United States of America
A+
84
Blood
Pressure
Glucose
HDL
LDL
Triglycerides
Sleep
Happiness
Weight
Alcohol, Drugs
Environment
Medications
Exercise
Nutrition
Waist
Circumference
Vaccinations
Diabetes
Monitor Blood Sugar, Take Insulin 3x daily
CONDITIONS
High Blood Pressure
Exercise 1hr day to reduce weight and waist circumference.
Lose 10 pounds
Eat 700 less calories/day. Reduce saturated fat to 16 grams/day.
Torn bicep procedure
Keep thumb straight continually by splint and tape until 24.May.
Next Appointment
12.May.2013, Check-up Data current as of 29.Nov.2012
WEIGHT
199 lbs
GLUCOSE
101 mg/dl
HDL
35 mg/dl
WAIST CIRCUMFERENCE
34 in
BLOOD PRESSURE
117/79 mmHg
LDL
128 mg/dl
30. Self-experimentation: Single-Subject (“N-of-1”) Trial
Usual
Care
100 People 50 People
Symptoms
Symptoms
Experimental
Treatment
50 People Population
Me
Individual
Usual
Care
Experimental
Treatment
Usual
Care
Experimental
Treatment
Symptoms Symptoms
Usual
Care
Experimental
Treatment
Based on Ida Sim’s Work
31. Self-experimentation: Single-Subject (“N-of-1”) Trial
Seth Robert measured his arithmetic speed daily:
how fast he does simple arithmetic problems, such as 3+4
Several years ago, he discovered that butter — more precisely,
substitution of butter for pork fat — made him faster.
33. Patient Self-Care: Home Hemodialysis
Based on Joseph Cafazzo’s Work
Improved Health Outcomes Cost-Effective ModalityPatient Autonomy
34. Patient Self-Care: Home Hemodialysis
Based on Joseph Cafazzo’s Work
Cost-Effective ModalityPatient Autonomy
Normalization of Blood Pressure without the Need for
Anti-Hypertensive Medications
Normalization of Abnormal Wall Thickness of the Heart
Restoration of Impaired Heart Function
Improvement in Peripheral Circulation
Improvement in Sleep Quality
Improvement in Nutritional Determinants
Elimination of Dietary Restriction
Improved Health Outcomes
35. Patient Self-Care: Do-It-Yourself Hemodialysis
“
”
As long as you have a high school degree, understand the
principle of dialysis, follow the operational instructions
and keep a close watch during the process, nothing
should go wrong. […] The most important part of the
machine is the filter, and I can use each one eight times.
A new filter costs $17, while a proper medical machine
can run into hundreds of thousands of dollars. […] When
I told the doctors what I was doing, they said I was crazy.
36. Peer-to-Peer Health Care: Patients Like Me
15in
U.S. Internet users have gone online to
find others like them
People living with chronic and rare conditions are
significantly more likely to do this.
Pew Research Center’s Internet & American Life Project, 2011
“What is extremely difficult about having a kid with
Kawasaki disease, before the diagnosis, is just the not
knowing.
38. Disruptive Innovation in Health Care
Worksite
Clinics
Wellness Programs
Telehealth
/ e-Visits
Hospital
at Home
Automated
Kiosk
Services While
Traveling Abroad
Medical Homes
and Care Teams
Home Visits
Retail
Clinics
Home
Monitoring
Wireless
Health
Devices
Mobile Care
Services
Telecommunications
Precision
Diagnostics
Information Management
and Decision-making Tools
Based on Jason Hwang’s Work
39. Worksite
Clinics
Wellness Programs
Telehealth
/ e-Visits
Hospital
at Home
Automated
Kiosk
Services While
Traveling Abroad
Medical Homes
and Care Teams
Home Visits
Retail
Clinics
Home
Monitoring
Wireless
Health
Devices
Mobile Care
Services
Telecommunications
Precision
Diagnostics
Information Management
and Decision-making Tools
Where Do Nurses Fit In?
Based on Jason Hwang’s Work
Care Coordination
Health Information Exchange