SlideShare a Scribd company logo
1 of 38
Why bother?
SurveyMonkey is not
radical digital innovation
Source: http://blog.bitly.com/post/9887686919/you-just-shared-a-link-how-long-will-people-pay
Hours
How much trust do you have in information provided by… politicians?
Source: Ipsos-MORI for Royal Statistical Society. Base: 1,034 British adults aged 16-75
Seriously,
why bother?
Identify
issues
Assess options
Refine policy
Implement
solutions
Listen
Get inspiration
Test
Explain & refine
Understand concerns and priorities
based on the discussions people are
having
Generate ideas for current policy
challenges, or find stories from
diverse places
Get comments on proposals
and regulations, check
solutions against experience
Make the case for
change and get
feedback from service
users and stakeholders
1. Something we do every day,
not just the politicians
2. Ask people for stories,
not (just) analysis
3. Radical transparency
4. Radical simplicity
5. Be human
http://www.thestudentroom.co.uk/maturestudents
steph@helpfultechnology.com
@lesteph

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Eduserv Symposium 2013 - Why bother?