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Know Thy User: Duke Libraries User Studies Initiative

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Emily Daly

Presented at LAUNC-Ch 2010

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YVONNE BELANGER EMILY DALY LINDA DANIEL DIANE HARVEY SHAWN MILLER LAUNC-CH CONFERENCE MARCH 8, 2010 Know Thy User: Duke Libraries User Studies Initiative
How can we know our users?
Librarians doing research? ,[object Object],[object Object],[object Object],[object Object]
User Studies Initiative ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
USER STUDY Cultural Anthropology
Goals of the study ,[object Object],[object Object]
Study design ,[object Object],[object Object],[object Object]
Conducting the interviews ,[object Object],[object Object],[object Object]
Benefits & outcomes ,[object Object],[object Object],[object Object]
USER STUDY Honors Researchers
Goals of the study ,[object Object],[object Object],[object Object]
Study design ,[object Object],[object Object],[object Object],[object Object]
Conducting the interviews ,[object Object],[object Object],[object Object]
Benefits & outcomes ,[object Object],[object Object],[object Object]
What is success? ,[object Object],[object Object],[object Object],“ Without a well-structured learning and training environment, the library will not keep up with new information opportunities and will be less effective.” Phipps and Lakos
Thank you! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Works Cited ,[object Object],[object Object]

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