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Communica)on	
  Strategy	
  
Maximize	
  the	
  effec)veness	
  of	
  
   your	
  communica)ons	
  	
  
                     Dec.	
  14,	
  2012	
  	
  
                              	
  
 Presented	
  by	
  Elaine	
  Edwards	
  and	
  Joe	
  Lear	
  
                              	
  
        	
  News	
  Media	
  and	
  Marke)ng	
  	
  
             AND	
  Technology	
  Leaders	
  
      K-­‐State	
  Research	
  and	
  Extension	
  
                              	
  
Technology	
  adop)on	
  
•                                	
  
       85%	
  of	
  American	
  adults	
  own	
  a	
  cellphone;	
  
   45%	
  have	
  a	
  smartphone	
  
•  59%	
  of	
  adults	
  ages	
  30–49	
  own	
  a	
  
   smartphone	
  (66%	
  of	
  ages	
  18–29)	
  
•  49%	
  of	
  Hispanic	
  adults	
  own	
  smartphones	
  
•  Young	
  adults	
  have	
  higher	
  than	
  average	
  
   smartphone	
  ownership	
  regardless	
  of	
  
   income	
  or	
  educa)on	
  
                    —	
  Pew	
  Internet:	
  Mobile,	
  September	
  14,	
  2012	
  
	
  
Farmers	
  and	
  mobile	
  technology	
  
                         	
  
•  AgWeb.com	
  and	
  Commodity	
  Update	
  found	
  
  47%	
  of	
  800	
  farmers	
  surveyed	
  use	
  a	
  
  smartphone	
  (May	
  9,	
  2012)	
  
  Ø  Of	
  those	
  who	
  don’t,	
  17%	
  plan	
  to	
  
      upgrade	
  in	
  the	
  next	
  6	
  months	
  	
  
  Ø  20%	
  use	
  a	
  tablet	
  (majority:	
  iPad)	
  and	
  9%	
  
      plan	
  to	
  purchase	
  in	
  less	
  than	
  6	
  months	
  	
  
Land-­‐grant	
  educators’	
  roles	
  
“To	
  help	
  people	
  think	
  criRcally,	
  interpret,	
  
analyze,	
  and	
  apply	
  informaRon	
  they	
  gather	
  from	
  
all	
  of	
  the	
  different	
  plaUorms.”	
  
How?	
  
Use	
  available	
  free	
  tools	
  to	
  do	
  our	
  work	
  be]er.	
  
These	
  tools	
  help	
  make	
  our	
  content	
  more	
  
discoverable.	
  	
  
             —	
  Eli	
  Sagor,	
  extension	
  forester,	
  University	
  of	
  
                                                              Minnesota	
  	
  
	
  	
  	
  
Best	
  communica)on	
  prac)ces	
  
•  Key	
  messages	
  are	
  the	
  heart	
  of	
  your	
  
   educaRonal	
  effort	
  and	
  support	
  your	
  	
  
   program	
  goals	
  
•  No	
  vague	
  or	
  complex	
  messages	
  
•  Offer	
  a	
  call	
  to	
  ac)on	
  
   Ø  One-­‐half	
  of	
  your	
  dinner	
  plate	
  should	
  be	
  fruits	
  	
  
       and	
  vegetables	
  
   Ø  Apply	
  one	
  inch	
  of	
  water	
  to	
  newly	
  planted	
  trees	
  
       weekly	
  
Short	
  form	
  communica)on	
  
These	
  communica)ons	
  don’t	
  require	
  a	
  lot	
  of	
  
)me,	
  but	
  they	
  can	
  have	
  a	
  big	
  impact	
  on	
  your	
  
audience	
  and	
  can	
  help	
  you	
  reach	
  a	
  younger	
  
demographic.	
  
•  TwiZer	
  
•  Photos	
  
•  Text	
  messages	
  
Tweet	
  it!	
  TwiZer	
  can	
  help	
  you:	
  	
  
•    Share	
  and	
  ask	
  
•    Listen	
  and	
  respond	
  
•    Reward	
  
•    Demonstrate	
  leadership	
  
•    Champion	
  stakeholders	
  
•    Deliver	
  text	
  messages	
  
Twi]er:	
  Top	
  learning	
  tool	
  
Top	
  100	
  Tools	
  for	
  Learning	
  2012	
  as	
  designated	
  
by	
  582	
  learning	
  professionals	
  worldwide:	
  	
  
        	
  1.	
  TwiZer	
  
        	
  2.	
  YouTube	
  
        	
  3.	
  Google	
  Docs/Drive	
  
        	
  4.	
  Google	
  Search	
  
        	
  5.	
  WordPress	
  
           —	
  Centre	
  for	
  Learning	
  and	
  Performance	
  Technologies,	
  	
  
                                                                    Oct.	
  1,	
  2012	
  
	
  
Make	
  the	
  most	
  of	
  140	
  characters	
  
•    MenRon:	
  Use	
  @	
  symbol	
  
•    Hashtags:	
  Categorize	
  your	
  tweets	
  	
  
•    Links:	
  Highlight	
  valuable	
  resources	
  
•    Retweet	
  valuable	
  content	
  
•    Tweet	
  photos	
  
What	
  is	
  a	
  picture	
  worth?	
  	
  
•  People	
  love	
  photos:	
  Post	
  images	
  on	
  TwiZer,	
  
   Facebook,	
  or	
  Flickr.	
  
•  People	
  love	
  to	
  SHARE	
  photos:	
  An	
  effecRve	
  
   photo	
  will	
  travel.	
  
•  FB	
  is	
  good	
  for	
  sharing	
  a	
  single	
  photo	
  or	
  an	
  
   album	
  with	
  mulRple	
  photos.	
  	
  
•  Flickr	
  allows	
  you	
  to	
  share	
  a	
  set	
  of	
  images.	
  
State	
  Fair	
  photo	
  
Medium	
  form	
  communica)on	
  
Medium	
  form	
  communica)ons	
  require	
  more	
  
planning	
  and	
  edi)ng	
  but	
  offer	
  more	
  depth.	
  	
  
•  Facebook	
  posts	
  
•  Websites	
  
•  Handouts	
  
•  News	
  release/radio	
  stories	
  
•  Email	
  and	
  newsleZers	
  
Facebook	
  
•  Find	
  your	
  audience	
  members	
  where	
  they	
  are:	
  
     Facebook	
  reached	
  1	
  billion	
  users	
  September	
  
     14,	
  2012.	
  	
  
•  Best	
  for	
  catchy	
  images,	
  useful	
  informaRon	
  and	
  
     content,	
  quesRons/polls,	
  giveaways,	
  and	
  calls	
  
     to	
  acRon.	
  
	
  
Facebook	
  
Websites	
  
Use	
  to:	
  	
  
•  Deliver	
  organized,	
  long-­‐term,	
  library-­‐like	
  
   content	
  that	
  is	
  updated	
  oden	
  	
  
•  Show	
  what	
  other	
  forms	
  of	
  communica)on	
  
   you	
  offer	
  with	
  icons	
  and	
  links	
  
•  Promote	
  K-­‐State	
  Research	
  and	
  Extension	
  
   resources	
  	
  
Websites	
  
Sedgwick	
  County	
  	
  
	
  
Wildcat	
  District	
  
	
  
K-­‐State	
  Research	
  and	
  Extension	
  	
  
	
  
	
  
Handouts	
  
Use	
  when:	
  
•  Your	
  audience	
  needs	
  an	
  offline	
  resource	
  or	
  
   you	
  are	
  out	
  in	
  the	
  field	
  or	
  at	
  public	
  events	
  
•  InformaRon	
  is	
  complicated	
  or	
  requires	
  tables	
  
   and	
  figures	
  and	
  supporRng	
  informaRon	
  
•  Sample	
  
News	
  releases	
  
Use	
  when:	
  
•  InformaRon	
  is	
  official	
  
•  Topic	
  is	
  newsworthy	
  and	
  has	
  broad	
  appeal	
  
•  You	
  want	
  a	
  specific	
  outcome	
  
Audio	
  
Use	
  when:	
  
•  InformaRon	
  needs	
  to	
  get	
  out	
  quickly	
  
•  Best	
  for	
  simple,	
  factual	
  informaRon	
  
	
  
Email	
  
Use	
  to:	
  
•  Communicate	
  with	
  one	
  person	
  or	
  with	
  a	
  
   specific	
  group,	
  especially	
  with	
  audience	
  
   members	
  who	
  don’t	
  use	
  social	
  media	
  
•  Remind	
  people	
  of	
  upcoming	
  events	
  
•  Deliver	
  newsle]ers	
  
Long	
  form	
  communica)on	
  
Long	
  form	
  communica)ons	
  require	
  the	
  
greatest	
  )me	
  investment,	
  but	
  they	
  offer	
  
seriousness	
  and	
  permanence	
  for	
  large	
  topics.	
  
•  Facebook	
  series	
  
•  Video	
  
•  Blogs	
  
•  PublicaRons	
  	
  
Facebook	
  series	
  
•  A	
  post	
  a	
  day	
  about	
  a	
  topic	
  
•  Keeps	
  people	
  guessing	
  
•  Breaks	
  up	
  larger	
  topics	
  into	
  digesRble	
  
   segments	
  
•  Links	
  to	
  larger	
  features	
  on	
  a	
  blog	
  or	
  website	
  
•  Example	
  
Facebook	
  series	
  
Video	
  
Use	
  when:	
  
•  You	
  want	
  to	
  
   show	
  people	
  
   how	
  to	
  do	
  
   something	
  	
  
•  You	
  need	
  
   visuals	
  to	
  
   convey	
  an	
  	
  
   idea	
  or	
  acRon	
  
Blogs	
  
Use	
  when:	
  
   •    You	
  have	
  an	
  inside	
  perspec)ve	
  
   •    You	
  want	
  to	
  provide	
  in-­‐depth	
  informa)on	
  
   •    You	
  need	
  to	
  get	
  informaRon	
  out	
  now	
  
   •    You	
  want	
  to	
  engage	
  your	
  audience	
  
Sample	
  blog                       	
  	
  
The	
  Demonstra)on	
  Garden	
  
•    Varied	
  posts:	
  Videos,	
  photos,	
  text	
  
•    Links	
  to	
  resources	
  and	
  other	
  good	
  blogs	
  
•    Tied	
  in	
  with	
  Facebook	
  and	
  TwiZer	
  
•    Great	
  garden	
  templates	
  
        	
  	
  
Newsle]ers	
  
Use	
  when:	
  
•  Your	
  audience	
  prefers	
  regular	
  
   communica)on	
  via	
  print	
  
•  You	
  have	
  content	
  you	
  can	
  repurpose	
  and	
  
   deliver	
  in	
  another	
  format	
  
•  Example	
  
Publica)ons	
  aren't	
  dead!	
  
K-­‐State	
  Research	
  and	
  Extension	
  inventory	
  numbers	
  
are	
  assigned	
  to	
  research-­‐based	
  educa)onal	
  
materials	
  such	
  as:	
  
        	
  •	
  fact	
  sheets,	
  teaching	
  guides	
  
        	
  •	
  booklets,	
  brochures	
  
        	
  •	
  posters	
  
        	
  •	
  notebooks,	
  training	
  manuals,	
  and	
  books	
  
        	
  •	
  CDs,	
  DVDs	
  or	
  other	
  media	
  
And:	
  We	
  can	
  do	
  ebooks	
  and	
  enhanced	
  PDFs.	
  
Resources	
  
•    PublicaRons,	
  News	
  Media,	
  and	
  other	
  
     Department	
  of	
  Communica)ons	
  and	
  
     Agricultural	
  Educa)on	
  Communica)on	
  
     Services	
  

•    Social	
  media	
  for	
  nonprofits:	
  Socialbrite	
  
Resources	
  

•    Connect	
  archives	
  	
  
     	
  
•    Image	
  library	
  
Follow	
  on	
  Twi]er	
  
@kstate_pres (President Schulz)   @KSUTurf
@elainecarol (Elaine Edwards)     @KSU_IGP
@russfeld (Russ Feldhausen)       @kstategr (government relations)
@KSUSarah (Sarah Hancock)         @kstatesports
@Kstate                           @TheDemoGarden
@KansasStateFair                  @K_State_News
@ksresupport                   @KstateAlumni
@kstatenews (KSRE News)        @MarkHaub_KSU
@KSRE_SageAdvice (Deb Sellers) @kstateag
@ksu_CES (K-State Career and      @kstateagecon
Employment Services)              @kstatelibraries
Follow	
  on	
  Twi]er	
  
@KState150                @uie_general U. of Ill. Extension
@kstate_1stlady           @ISUExtension Iowa State U.
@John_Currie              Extension
@CoachBillSnyder          @UMNExt U. of Minnesota
                          Extension
@coachbruceweber
                          @NDSUExt North Dakota
@CoachBillSnyder
                          Extension
@Kstate_gameday
                          @PurdueExtension
@KSUPhoto
                          @USDA
@BeGrowCreate eXtension
                          @UNLExtension
Initiative
                          @esagot (Eli Sagor)
@4H
This	
  work	
  is	
  licensed	
  under	
  the	
  Crea)ve	
  Commons	
  
A]ribu)on-­‐ShareAlike	
  3.0	
  Unported	
  License.	
  To	
  view	
  
a	
  copy	
  of	
  this	
  license,	
  visit	
  	
  
hZp://creaRvecommons.org/licenses/by-­‐sa/3.0/	
  	
  
or	
  send	
  a	
  leZer	
  to	
  	
  
CreaRve	
  Commons	
  
444	
  Castro	
  Street,	
  Suite	
  900	
  
Mountain	
  View,	
  CA	
  94041	
  
USA	
  
	
  
	
  
Contact	
  us 	
  	
  
	
  
Elaine	
  Edwards:	
  elainee@ksu.edu	
  
Joe	
  Lear:	
  learj@ksu.edu	
  
Sarah	
  Caldwell-­‐Hancock:	
  sarhan@ksu.edu	
  
Russ	
  Feldhausen:	
  russfeld@ksu.edu	
  
Nancy	
  Zimmerli-­‐Cates:	
  nancyz@ksu.edu	
  
Slides	
  available	
  at	
  	
  
www.slideshare.net/elainecarol	
  
	
  
	
  

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Local unit presentation final

  • 1. Communica)on  Strategy   Maximize  the  effec)veness  of   your  communica)ons     Dec.  14,  2012       Presented  by  Elaine  Edwards  and  Joe  Lear      News  Media  and  Marke)ng     AND  Technology  Leaders   K-­‐State  Research  and  Extension    
  • 2. Technology  adop)on   •    85%  of  American  adults  own  a  cellphone;   45%  have  a  smartphone   •  59%  of  adults  ages  30–49  own  a   smartphone  (66%  of  ages  18–29)   •  49%  of  Hispanic  adults  own  smartphones   •  Young  adults  have  higher  than  average   smartphone  ownership  regardless  of   income  or  educa)on   —  Pew  Internet:  Mobile,  September  14,  2012    
  • 3. Farmers  and  mobile  technology     •  AgWeb.com  and  Commodity  Update  found   47%  of  800  farmers  surveyed  use  a   smartphone  (May  9,  2012)   Ø  Of  those  who  don’t,  17%  plan  to   upgrade  in  the  next  6  months     Ø  20%  use  a  tablet  (majority:  iPad)  and  9%   plan  to  purchase  in  less  than  6  months    
  • 4. Land-­‐grant  educators’  roles   “To  help  people  think  criRcally,  interpret,   analyze,  and  apply  informaRon  they  gather  from   all  of  the  different  plaUorms.”   How?   Use  available  free  tools  to  do  our  work  be]er.   These  tools  help  make  our  content  more   discoverable.     —  Eli  Sagor,  extension  forester,  University  of   Minnesota          
  • 5. Best  communica)on  prac)ces   •  Key  messages  are  the  heart  of  your   educaRonal  effort  and  support  your     program  goals   •  No  vague  or  complex  messages   •  Offer  a  call  to  ac)on   Ø  One-­‐half  of  your  dinner  plate  should  be  fruits     and  vegetables   Ø  Apply  one  inch  of  water  to  newly  planted  trees   weekly  
  • 6. Short  form  communica)on   These  communica)ons  don’t  require  a  lot  of   )me,  but  they  can  have  a  big  impact  on  your   audience  and  can  help  you  reach  a  younger   demographic.   •  TwiZer   •  Photos   •  Text  messages  
  • 7. Tweet  it!  TwiZer  can  help  you:     •  Share  and  ask   •  Listen  and  respond   •  Reward   •  Demonstrate  leadership   •  Champion  stakeholders   •  Deliver  text  messages  
  • 8. Twi]er:  Top  learning  tool   Top  100  Tools  for  Learning  2012  as  designated   by  582  learning  professionals  worldwide:      1.  TwiZer    2.  YouTube    3.  Google  Docs/Drive    4.  Google  Search    5.  WordPress   —  Centre  for  Learning  and  Performance  Technologies,     Oct.  1,  2012    
  • 9. Make  the  most  of  140  characters   •  MenRon:  Use  @  symbol   •  Hashtags:  Categorize  your  tweets     •  Links:  Highlight  valuable  resources   •  Retweet  valuable  content   •  Tweet  photos  
  • 10.
  • 11.
  • 12. What  is  a  picture  worth?     •  People  love  photos:  Post  images  on  TwiZer,   Facebook,  or  Flickr.   •  People  love  to  SHARE  photos:  An  effecRve   photo  will  travel.   •  FB  is  good  for  sharing  a  single  photo  or  an   album  with  mulRple  photos.     •  Flickr  allows  you  to  share  a  set  of  images.  
  • 14. Medium  form  communica)on   Medium  form  communica)ons  require  more   planning  and  edi)ng  but  offer  more  depth.     •  Facebook  posts   •  Websites   •  Handouts   •  News  release/radio  stories   •  Email  and  newsleZers  
  • 15. Facebook   •  Find  your  audience  members  where  they  are:   Facebook  reached  1  billion  users  September   14,  2012.     •  Best  for  catchy  images,  useful  informaRon  and   content,  quesRons/polls,  giveaways,  and  calls   to  acRon.    
  • 17.
  • 18.
  • 19. Websites   Use  to:     •  Deliver  organized,  long-­‐term,  library-­‐like   content  that  is  updated  oden     •  Show  what  other  forms  of  communica)on   you  offer  with  icons  and  links   •  Promote  K-­‐State  Research  and  Extension   resources    
  • 20. Websites   Sedgwick  County       Wildcat  District     K-­‐State  Research  and  Extension        
  • 21. Handouts   Use  when:   •  Your  audience  needs  an  offline  resource  or   you  are  out  in  the  field  or  at  public  events   •  InformaRon  is  complicated  or  requires  tables   and  figures  and  supporRng  informaRon   •  Sample  
  • 22. News  releases   Use  when:   •  InformaRon  is  official   •  Topic  is  newsworthy  and  has  broad  appeal   •  You  want  a  specific  outcome  
  • 23. Audio   Use  when:   •  InformaRon  needs  to  get  out  quickly   •  Best  for  simple,  factual  informaRon    
  • 24. Email   Use  to:   •  Communicate  with  one  person  or  with  a   specific  group,  especially  with  audience   members  who  don’t  use  social  media   •  Remind  people  of  upcoming  events   •  Deliver  newsle]ers  
  • 25. Long  form  communica)on   Long  form  communica)ons  require  the   greatest  )me  investment,  but  they  offer   seriousness  and  permanence  for  large  topics.   •  Facebook  series   •  Video   •  Blogs   •  PublicaRons    
  • 26. Facebook  series   •  A  post  a  day  about  a  topic   •  Keeps  people  guessing   •  Breaks  up  larger  topics  into  digesRble   segments   •  Links  to  larger  features  on  a  blog  or  website   •  Example  
  • 28. Video   Use  when:   •  You  want  to   show  people   how  to  do   something     •  You  need   visuals  to   convey  an     idea  or  acRon  
  • 29. Blogs   Use  when:   •  You  have  an  inside  perspec)ve   •  You  want  to  provide  in-­‐depth  informa)on   •  You  need  to  get  informaRon  out  now   •  You  want  to  engage  your  audience  
  • 30. Sample  blog     The  Demonstra)on  Garden   •  Varied  posts:  Videos,  photos,  text   •  Links  to  resources  and  other  good  blogs   •  Tied  in  with  Facebook  and  TwiZer   •  Great  garden  templates      
  • 31. Newsle]ers   Use  when:   •  Your  audience  prefers  regular   communica)on  via  print   •  You  have  content  you  can  repurpose  and   deliver  in  another  format   •  Example  
  • 32. Publica)ons  aren't  dead!   K-­‐State  Research  and  Extension  inventory  numbers   are  assigned  to  research-­‐based  educa)onal   materials  such  as:    •  fact  sheets,  teaching  guides    •  booklets,  brochures    •  posters    •  notebooks,  training  manuals,  and  books    •  CDs,  DVDs  or  other  media   And:  We  can  do  ebooks  and  enhanced  PDFs.  
  • 33. Resources   •  PublicaRons,  News  Media,  and  other   Department  of  Communica)ons  and   Agricultural  Educa)on  Communica)on   Services   •  Social  media  for  nonprofits:  Socialbrite  
  • 34. Resources   •  Connect  archives       •  Image  library  
  • 35. Follow  on  Twi]er   @kstate_pres (President Schulz) @KSUTurf @elainecarol (Elaine Edwards) @KSU_IGP @russfeld (Russ Feldhausen) @kstategr (government relations) @KSUSarah (Sarah Hancock) @kstatesports @Kstate @TheDemoGarden @KansasStateFair @K_State_News @ksresupport @KstateAlumni @kstatenews (KSRE News) @MarkHaub_KSU @KSRE_SageAdvice (Deb Sellers) @kstateag @ksu_CES (K-State Career and @kstateagecon Employment Services) @kstatelibraries
  • 36. Follow  on  Twi]er   @KState150 @uie_general U. of Ill. Extension @kstate_1stlady @ISUExtension Iowa State U. @John_Currie Extension @CoachBillSnyder @UMNExt U. of Minnesota Extension @coachbruceweber @NDSUExt North Dakota @CoachBillSnyder Extension @Kstate_gameday @PurdueExtension @KSUPhoto @USDA @BeGrowCreate eXtension @UNLExtension Initiative @esagot (Eli Sagor) @4H
  • 37. This  work  is  licensed  under  the  Crea)ve  Commons   A]ribu)on-­‐ShareAlike  3.0  Unported  License.  To  view   a  copy  of  this  license,  visit     hZp://creaRvecommons.org/licenses/by-­‐sa/3.0/     or  send  a  leZer  to     CreaRve  Commons   444  Castro  Street,  Suite  900   Mountain  View,  CA  94041   USA      
  • 38. Contact  us       Elaine  Edwards:  elainee@ksu.edu   Joe  Lear:  learj@ksu.edu   Sarah  Caldwell-­‐Hancock:  sarhan@ksu.edu   Russ  Feldhausen:  russfeld@ksu.edu   Nancy  Zimmerli-­‐Cates:  nancyz@ksu.edu   Slides  available  at     www.slideshare.net/elainecarol