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Counseling and Assessing Breastfeeding  By Amal El- Taweel MD-IBCLC
Consider the mother and baby as the Long Case we used to take in the exams of Medical School i.e.: History (listening and learning skills). Examination (assessing a breastfeed). Management (Building confidence).
Good communication means that you respect the women’s own thoughts, beliefs, and culture.  It does not mean that you tell or advise a person what you think they should do or to push a woman towards a particular action.
Role of health worker  Health workers need to be able to do more than just offer information. It is part of their job to help mothers look at the cause of any difficulties they have (diagnosis)  and to suggest courses of action that can help fix the problem.  Often there is no problem to be fixed; the mother just needs assurance that she is doing well.
You can use communication skills to Listen and learn about the woman’s beliefs, level of knowledge and her practices;  Build her confidence and praise practices that you want to encourage;  Offer information Suggest changes the woman could consider if changes are needed Arrange follow up with her.
Concept of Counseling The concept of `counseling' is new. Some languages use the same word as `advising'. However, counseling means more than simple advising.  Often, when you advise people, you tell them what you think they should do.  When you counsel a mother, you help her to decide what is best for her, and you help her to develop confidence.  You listen to her, and try to understand how she feels, so that you can help her more effectively.
What and Why Counseling is a way of working with people in which you understand how they feel, and help them to decide what to do. You gain their confidence, cooperation, compliance. This reflects positively on your diagnosis and management.
Listening and Learning Skills These are the tools by which you take a good history.
Listening and Learning Skills The counselor listens carefully to learn. Begin with helpful Non Verbal Communication:  -Introduce your self with a smile.  -Offer a chair with no barriers between both of you.  -Keep your head level and eye contact.  -Use appropriate touch.  -Take time and show interest.
Non-verbal communication - It is the body language that we use and what we observe of the mother’s body language.  - We may observe that a mother is sitting in an uncomfortable position, or that she is looking around concerned that others are listening, and is not able to concentrate on feeding her baby.       We receive this useful non-verbal communication from the mother - When you talk with the mother in a place that is comfortable and where she feels safe, this helps her to feel more like talking with you.
Open Ended Questions WH  not verb beginning questions.  - Make client tell you more.  - Make client  at ease.  - Inform you more.  Some closed ended questions are unavoidable such as factual or personal history questions. Keep them as few as possible.
Show Interest Responses:  -Ah, mm, yes. Gestures:  - nodding.  - eye brow raising.  - face expression.
Reflect Back  Restate, rephrase, to:  - Clarify.  - Show attention.  - Show understanding.  Summarize to:  - Clarify again.  - Bring back to focus.  - Client can complete a missing point.
Empathize  Impersonate client then appreciate her feelings.  - Do not think what if YOU were in the same situation. Think of HER in that situation.  - Do not SYMPATHIZE with her.  - Do not imply her complaint is insignificant.
Judgmental  Words  Avoid using judgmental words, like: ,[object Object]
Normal     :    طبيعي
Enough     :كافي
Problem    :  مشكلة
Fail           :يفشل
Wrong      :غلط     ,[object Object]
Assessing A Breastfeed (Examination)
BREASTFEED OBSERVATION AID Signs that breastfeeding is going well: 		Signs of possible difficulty: GENERAL Mother:		                Mother:  Mother looks healthy	 Mother looks ill or depressed  Mother relaxed and comfortable 	 Mother looks tense and uncomfortable  Signs of bonding between mother and baby 	 No mother/baby eye contact Baby:	                   Baby:  Baby looks healthy 	 Baby looks sleepy or ill  Baby calm and relaxed	 Baby is restless or crying  Baby reaches or roots for breast if hungry	 Baby does not reach or root BREASTS  Breasts look healthy 	 Breasts look red, swollen, or sore ,[object Object]
Breast well supported with fingers away from nipple       	 Breasts held with fingers on areola BABY’S POSITION  Baby’s head and body in line	 Baby’s neck and head twisted to feed  Baby held close to mother’s body	 Baby not held close  Baby’s whole body supported	 Baby supported by head and neck only  Baby approaches breast, nose to nipple	 Baby approaches breast, lower lip/chin to nipple BABY’S ATTACHMENT  More areola seen above baby’s top lip	More areola seen below bottom lip  Baby’s mouth open wide 	 Baby’s mouth not open wide  Lower lip turned outwards 	 Lips pointing forward or turned in  Baby’s chin touches breast	 Baby’s chin not touching breast SUCKLING  Slow, deep sucks with pauses	 Rapid shallow sucks  Cheeks round when suckling	 Cheeks pulled in when suckling  Baby releases breast when finished	 Mother takes baby off the breast ,[object Object],7/2
Positioning Mother comfortable, not leaning over the baby. Baby: Straight.              Close.              Supported.              Facing. Hold: C hold of the breast not scissors
Breastfeeding Positions 7/1 In line Close Supported  Facing  Breastfeeding Counselling: a training course, WHO/CHD/93.4, UNICEF/NUT/93.2
C Hold
Chin Support(Dancer hold) 10/6 Kay Hoover and Barbara Wilson-Clay, from The Breastfeeding Atlas
Attachment or Latch on More areola seen above baby’s top lip. Baby’s mouth open wide.  Lower lip turned outwards.  Baby’s chin touches breast.
What can you see? 6/3 Breastfeeding Counselling: a training course, WHO/CHD/93.4, UNICEF/NUT/93.2 Good attachment Poor attachment

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Website counselling and assessing a breatfeed

  • 1. Counseling and Assessing Breastfeeding By Amal El- Taweel MD-IBCLC
  • 2. Consider the mother and baby as the Long Case we used to take in the exams of Medical School i.e.: History (listening and learning skills). Examination (assessing a breastfeed). Management (Building confidence).
  • 3. Good communication means that you respect the women’s own thoughts, beliefs, and culture. It does not mean that you tell or advise a person what you think they should do or to push a woman towards a particular action.
  • 4. Role of health worker Health workers need to be able to do more than just offer information. It is part of their job to help mothers look at the cause of any difficulties they have (diagnosis) and to suggest courses of action that can help fix the problem. Often there is no problem to be fixed; the mother just needs assurance that she is doing well.
  • 5. You can use communication skills to Listen and learn about the woman’s beliefs, level of knowledge and her practices; Build her confidence and praise practices that you want to encourage; Offer information Suggest changes the woman could consider if changes are needed Arrange follow up with her.
  • 6. Concept of Counseling The concept of `counseling' is new. Some languages use the same word as `advising'. However, counseling means more than simple advising. Often, when you advise people, you tell them what you think they should do. When you counsel a mother, you help her to decide what is best for her, and you help her to develop confidence. You listen to her, and try to understand how she feels, so that you can help her more effectively.
  • 7. What and Why Counseling is a way of working with people in which you understand how they feel, and help them to decide what to do. You gain their confidence, cooperation, compliance. This reflects positively on your diagnosis and management.
  • 8. Listening and Learning Skills These are the tools by which you take a good history.
  • 9. Listening and Learning Skills The counselor listens carefully to learn. Begin with helpful Non Verbal Communication: -Introduce your self with a smile. -Offer a chair with no barriers between both of you. -Keep your head level and eye contact. -Use appropriate touch. -Take time and show interest.
  • 10. Non-verbal communication - It is the body language that we use and what we observe of the mother’s body language. - We may observe that a mother is sitting in an uncomfortable position, or that she is looking around concerned that others are listening, and is not able to concentrate on feeding her baby. We receive this useful non-verbal communication from the mother - When you talk with the mother in a place that is comfortable and where she feels safe, this helps her to feel more like talking with you.
  • 11. Open Ended Questions WH not verb beginning questions. - Make client tell you more. - Make client at ease. - Inform you more. Some closed ended questions are unavoidable such as factual or personal history questions. Keep them as few as possible.
  • 12. Show Interest Responses: -Ah, mm, yes. Gestures: - nodding. - eye brow raising. - face expression.
  • 13. Reflect Back Restate, rephrase, to: - Clarify. - Show attention. - Show understanding. Summarize to: - Clarify again. - Bring back to focus. - Client can complete a missing point.
  • 14. Empathize Impersonate client then appreciate her feelings. - Do not think what if YOU were in the same situation. Think of HER in that situation. - Do not SYMPATHIZE with her. - Do not imply her complaint is insignificant.
  • 15.
  • 16. Normal : طبيعي
  • 17. Enough :كافي
  • 18. Problem : مشكلة
  • 19. Fail :يفشل
  • 20.
  • 21. Assessing A Breastfeed (Examination)
  • 22.
  • 23.
  • 24. Positioning Mother comfortable, not leaning over the baby. Baby: Straight. Close. Supported. Facing. Hold: C hold of the breast not scissors
  • 25. Breastfeeding Positions 7/1 In line Close Supported Facing Breastfeeding Counselling: a training course, WHO/CHD/93.4, UNICEF/NUT/93.2
  • 26.
  • 28. Chin Support(Dancer hold) 10/6 Kay Hoover and Barbara Wilson-Clay, from The Breastfeeding Atlas
  • 29. Attachment or Latch on More areola seen above baby’s top lip. Baby’s mouth open wide. Lower lip turned outwards. Baby’s chin touches breast.
  • 30. What can you see? 6/3 Breastfeeding Counselling: a training course, WHO/CHD/93.4, UNICEF/NUT/93.2 Good attachment Poor attachment
  • 31. 6/4 What can you see? Breastfeeding Counselling: a training course, WHO/CHD/93.4, UNICEF/NUT/93.2 Good attachment Poor attachment
  • 32. Assess a Breastfeed 7/5 ©UNICEF C107-9
  • 33. Assess a Breastfeed 7/6 UNICEF/HQ91-0168/ Betty Press, Kenya
  • 34. Case study 9/2 2 weeks old Healthy at birth Discharged Day 2 “Sleeping all the time” “Refusing” the breast 3 stools in a week 12% under birth weight Bottle with honey and water twice yesterday UNICEF/HQ91-0168/ Betty Press, Kenya Breastfeeding Counselling: a training course, WHO/CHD/93.4, UNICEF/NUT/93.2