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Crude      and   DESIGNED   to
serve a   SINGLE PURPOSE :
To prepare text, access stock
market data, make mmmm
air-travel reservation

Keyword:   REPETITION
A bit of History
(1936)
ENIAC (1946)
Electronic Numerical Integrator And Computer
Back to the future
New era of technology
 “The world is at your fingertips”
extended by
Capabilities

DEVELOPMENTS in information
processing technology, in
communication
and by enhancement of the software –
a variety of resources and functions
become accessible from a    single
w o r k       s t a t i        o   n
First-Level Effect
The reason WHY these
technologies are introduced
Confidence
Independence
Divided times and places?




 NO PROBLEM
BUT…
Second-Level Effect
IndirectCONSEQUENCES and
often unexpected EFFECTS
on organizational
            relations and
communication partners
Social and cultural problems?
T R U S T
“When   pe op l e     make
business CONTACT, even
competitors, they can’t
A NT I CI P A T E
everything, so an element of
TRUST         comes     in”
“’Traditional   COOPERATION
between    different professionals

had been    reduced’-
in turns   increasing demands
on the   concent r at i on, thus
c r e   a t e d stress.”
“Face-to-face          SOCIAL
INTERACTION decreased        but

the technology was   not able to
r e p l a c e h u ma n
c o mmu n i c a t i o n ”
“The degree of   COLLECTIVE
INNOVATION        within the work

communitiesdecrease a n d
workp l ace i n t e r ac t i o n
became more      functional”
Solutions
ACKNOWLEDGE                 the
need   for social interaction in
w o r k c o m m u n i t i e s

CREATE opportunities for
social      interaction
BE FLEXIBLE        in allowing
construction and reconstruction
of   social structures

SUPPORT human networks
“   REALIZE      that even though   nearly
all   social    interaction          and
C O M M U N I C A T I O N cou l d be
technology mediated, it does not
m e a n        i t   shoul d        be   ”
Human-Computer Interaction at Workplaces

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Human-Computer Interaction at Workplaces