Agile methodology is no excuse for not running usability tests. Users come in many colours and shape, so who should represent them? This presentation was given in Trondheim at XP2010.

1. Usability Testing in Agile Land Eli Toftøy-Andersen, Senior UserExperienceSpecialist, SteriaNorway XP 2010 Flickr by: BananaDonuts

2. usability testing + agile = true Hva er en brukertest? 2

4. why

5. how

7. 5 Userscome in manycolours and shapes Flickr by: BananaDonuts

8. Youare not theuser 6

9. 7 Whenyou’reworkingoncomplicated problems…

10. 8 … it’seasy to getcaught up by thedetails.

11. |01.06.2010 Presentasjon for TV2 p9 Developers Versus ”Real” Users COMPUTER SKILLS Developer Payswithcreditcard Downloads applications Internet banking Informationseeker DOMAIN KNOWLEDGE Weather junkie Weatherindependent Weatherinterested Advanced Expert

12. 10 ”Butwe have a Product Ownerwhosayswhat shewants….”

14. Know toolittle

16. For å lage systemer med god brukskvalitet …. må vi teste systemene på dem som faktisk skal bruke dem 13 Flickr by: BananaDonuts

17. 14 how

18. CrashCourse in Usability Testing 15 1. Recruitusers Userstoriy As a < role> I wish <to do> So that <explanation> 2. Findsomething to test 5. Writesummary and userstories Taks 1 Imaginethatyoiuaregoing to… Task 2 Howwouldyoupreceed to.. Task 3 Youarenowgoing to…… 4. Execute and observe 3. Plan the test

19. 16

20. The Test Room 17

21. The ObservationRoom 18

22. WhatDidWeGain? Increasedmotivation Learnhowtheusersthink Decreased risk 19 Flickr by: BananaDonuts

25. Do it early

26. Someusability testing is betterthan noneFlickr by: BananaDonuts

27. 22 Flickr by: BananaDonuts

28. Eli Toftøy-Andersen, Steria AS Contactdetails Eli Toftøy-Andersen Senior UserExperienceSpecialist, Steria eta@steria.no / @elitatt Photo by: Ram Yoga Flickr by: BananaDonuts Flickr by sancocho.comwebzine

29. Eli Toftøy-Andersen, Steria AS Furtherreading Rocket Surgery Made Easy by Steve Krug Whyyouonlyneed to test with 5 usersby Jacob Nielsen http://www.useit.com/alertbox/20000319.html Wikipedia: Usability testing http://en.wikipedia.org/wiki/Usability_testing Designer iSmidigland– 10 tips tilnyeinnbyggereby Eli T-A http://tinyurl.com/smidigland (brukskvalitet.no) Flickr by: BananaDonuts