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Librariesin the Digital Age
Ellyssa Valenti (Kroski)
Agenda
• Current State of Libraries
• New Challenges & Competition
• Digital Age Libraries
– Respond to New Expectations
– Meet dwindling budgets with new revenue sources
– Embrace new and emerging technologies
– Watch trends
– Re-invent themselves and their library spaces
– Create with their communities
– Their Librarians are agents of change
– Can Prove the ROI of the library
Is Library Use Decreasing?
• According to a report from Center for an Urban
Future, In Fiscal Year 2011, 40.5 million people
visited NYC’s public libraries, more than all of the
city’s professional sports teams and major cultural
institutions combined.
• According to IMLS report released January 2013
based on survey data collected in 2010
– Public libraries served 297.6 million people out of a total
U.S. population of more than 308.7 million in that year
– Circulation increased to 2.46 billion materials, the highest
ever reported.
• According to a 2011 Harris Poll Quorum, 62% of
Americans hold library cards and 65% had visited a
library in the last year
Are Libraries Disappearing?
There are more public libraries (about 17,000) in
America than McDonalds (about 14,000) or
Starbucks (about 11,000 coffee shops nationally)
http://www.theatlanticcities.com/neighborhoods/2013/06/every-
library-and-museum-america-mapped/5826
TheQuestion is for how long?
Libraries are Closing, Hours Reduced
Library Budgets Decreasing
• Revenue for US public libraries went down 3.5
percent from FY 2009. Adjusting for inflation,
the loss amounts to $407.79 million.
Changes in Information Consumption
• Online
• On-Demand
• Digital Media– eBooks, streaming video
• DIY (Do-It-Yourself)
• BYOD (Bring-Your-Own-Device)
• Ubiquitous Access - Mobile
• Information is Social
New Competition
Traditional Library Roles 
• Information Organization 
• Resource Recommendations 
• Preservation 
• The Library Collection 
New Competition
Google Search
Amazon Reviews, GoodReads
Amazon and the “long tail”
Amazon, Apple, Netflix, Hulu
Cost Comparison
Digital Content Providers
• Amazon Prime 
• Netflix 
• Hulu 
• US taxes for public libraries 
Annual Costs
$79 per household
$95.88 per household
$100 per household
$101.03 per household
High Stakes
Failure to Accept That Content
Going Digital & On-Demand
Failure to Accept That Content Going
Online, Social, Democratized
HOW DO WE FUTURE-PROOF OUR
LIBRARIES?
RESPOND TO NEW EXPECTATIONS
Future-Proof Libraries…
They don’t “wait and see”…
they “learn and do”.
MEET DWINDLING BUDGETS WITH
NEW REVENUE SOURCES
Future-Proof Libraries…
New Revenue Sources
• Buy-it-Now Option
• Selling Air Rights
• Selling underperforming
branches
• Leasing library space to
coffee shops, etc.
• Kickstarter
Cost-Saving New Models for Libraries
• Access vs. Ownership
• Shared Ownership
• Patron-Driven Acquisitions
EMBRACE NEW AND EMERGING
TECHNOLOGIES
Future-Proof Libraries…
Mobile Social Applications
Cloud Computing
On-Demand Digital Content
On-Demand Digital Content
Amazon now sells more Kindle titles than
print books
33% of Americans own a digital reading
device of some kind (eReader or tablet)
According to IDC, 52.5 million tablets were
sold in the final quarter of 2012
Over 22.9 million iPads sold in Q4 of 2012
By 2015, Americans are predicted to spend $3
billion on eBooks
e-Books
…are offering e-Books
of academic libraries
of public libraries
of school libraries
Responsive Web Design
Mobile Wallets
and the library card?
Mobile Wallets
Square Wallet Google Wallet
Augmented Reality
Ludwig IINearest WikiLondon Tube
Wearable Technology
Data
Data
WATCH TRENDS
Future-Proof Libraries…
Gartner’s Hype Cycle of Emerging Technologies
Horizon Report on Emerging Tech in
Higher Education
Pew Internet & American Life Project
Library Journal’s Patron Profiles
RE-INVENT THEMSELVES AND THEIR
LIBRARY SPACES
Future-Proof Libraries…
Makerspaces
3D Printers
Community Spaces
The Information Commons
Green & Sustainable
Bookless Libraries
THEIR LIBRARIANS ARE AGENTS OF
CHANGE
Future-Proof Libraries…
• Information Filter
• Information Organizer
• Information Aggregator
• Information Evaluator &
Recommender
• Information Instructor
Source: LibraryScienceList.com
The Future Librarian
New Roles
• Project Management
• Information Technology
• Knowledge Management
• Emerging Technologies
• GIS
• Website Management
• Digital Repositories
• Electronic Resources Management
• Online Community Management
• Building/Space Management
CAN PROVE THE ROI OF THE
LIBRARY
Future-Proof Libraries…
Provide Metrics/Data
Communicate Value
Get Press
Market Your Services onSocial Media
Make Yourself Visible/Build Relationships
Write Articles & Blog Posts
Speak at Conferences
Slideshare Spreads the Word
Reduce the Budget Line
Offer Added Value
Questions?
Ellyssa Valenti (Kroski)
http://ellyssakroski.com
https://twitter.com/ellyssa
http://www.amazon.com/author/ellyssa
ellyssakroski@yahoo.com

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Libraries in the Digital Age