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Easing E-mail Pain  With Social Software Matt Moore Innotecture
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1. Communication
In the early 90s, there was E-mail. A few people used it and it was good. E-mail
In the early 90s, there was E-mail. A few people used it and it was good. First you needed to work for an institution (such as a university) to get an email account. Then you could get one on AOL or Compuserve. Then came Hotmail. E-mail
In the early 90s, there was E-mail. A few people used it and it was good. First you needed to work for an institution (such as a university) to get an email account. Then you could get one on AOL or Compuserve. Then came Hotmail. But just because you can use email doesn’t mean that you should. E-mail
If E-mail is e- mail  then instant messaging is e- whispering . Instant Messaging E-mail
If E-mail is e- mail  then instant messaging is e- whispering .  Or e- passingnotesatthebackoftheclass. Instant Messaging E-mail
It took about 10 years for instant messaging to get inside organisations. If E-mail is e- mail  then instant messaging is e- whispering .  Or e- passingnotesatthebackoftheclass. Instant Messaging E-mail
If E-mail is e- mail  then blogs are e- ranting . With the right of reply. E-mail Blog
If E-mail is e- mail  then Twitter is e- rantingatthebackoftheclasswiththerightofreply . E-mail
http://searchengineland.com/images/070410-twitter.jpg http://www.mophile.com/wordpress/wp-content/uploads/2007/03/jaiku.jpg
Open Closed Heavy Lite Instant Messaging E-mail Blog
Open Closed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Heavy Lite ,[object Object],[object Object],[object Object],[object Object],[object Object],Instant Messaging E-mail Twitter Blog
2. Collaboration
To E-mail we added Word (& Excel & Powerpoint). E-mail
To E-mail we added Word (& Excel & Powerpoint). And we turned on “Track Changes”. E-mail
To E-mail we added Word (& Excel & Powerpoint). And we turned on “Track Changes”. E-mail E-mail E-mail E-mail E-mail E-mail
To E-mail we added Word (& Excel & Powerpoint). And we turned on “Track Changes”. Oh dear. E-mail E-mail E-mail E-mail E-mail E-mail
And some of these documents we put on intranets & internets. But we couldn’t edit them there. Until… E-mail HTML
Open Closed Receiver  Read-only Receiver  Read & Write E-mail Wikis HTML
Open Closed Receiver  Read-only Receiver  Read & Write ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Word E-mail Wikis HTML
3. Awareness (Thanks to Patrick Lambe)
E-mail To E-mail we added browser Bookmarks If email is  e-mail  then bookmarks are  e-rememberingwherethebloodyhellthatgoodwebsitewas Sometimes we shared them with friends ..but the bloody web won’t stand still… they got outdated
E-mail Then came RSS -  Hurrah! If email is  e-mail  then RSS is  e-keepingupwiththejoneses It can send us email! …  or we can use RSS Readers
E-mail Suddenly bookmarking got social -  Double hurrah! If email is  e-mail  then social bookmarking is  e-voyeurism
E-mail Suddenly bookmarking got social -  Double hurrah! If email is  e-mail  then social bookmarking is  e-voyeurism …  and we can use tags with RSS to keep up with changes!
RSS Bookmarking Del.icio.us E-mail ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
5 Steps to replace E-mail
20% http://www.elsua.net/
 
5+
http://www.sxc.hu/pic/m/f/fa/fabiosvr/656244_plastic_hammer_toy_1.jpg
http://l.yimg.com/img.tv.yahoo.com/tv/us/img/site/43/36/0000034336_20061020191519.jpg
http://www.advcomms.co.uk/footprint.jpg
5 Issues to consider
http://www.mcmag.com/gold/awardlogos/images/Gold_Key.bmp
http://www.divasthesite.com/images/Greta_Garbo/Greta_Garbo_intro.jpg
http://www.hyperorg.com/blogger/images/ironmountain_archive2.jpg
 
 
To Conclude
E-mail Instant Messaging Wikis Twitter HTML Blogs RSS Del.icio.us
E-mail: It’s not bad. It just needs to know its place.
Additions
http://www.emeraldinsight.com/fig/2890060106002.png
http://thememoryartist.files.wordpress.com/2007/04/drama-triangle.jpg
Thank You Matt Moore http://engineerswithoutfears.blogspot.com/ http://innotecture.wordpress.com

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