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Google:	
  Your	
  export	
  market	
  –	
  whole	
  World!	
  
Regimantas	
  Urbanas	
  
Country	
  Marke4ng	
  Manager	
  for	
  Lithuania	
  
Vilnius,	
  June	
  2012	
  




                                                         Google Confidential and Proprietary
The	
  Digital	
  Revolu4on	
  


                           Google Confidential and Proprietary
Digital Revolution in Context

    Information          Distribution and          Communication
                           Commerce
        “Read”                 “Buy”                   “Talk”




1994              1998        2000          2003     2006                      2010
Users             77M         400M          500M      1B                        1.9B
                                                       Google Confidential and Proprietary   3
Consumer 2.0




           ebay                           Farmville
      Sold $2B via mobile
                                62M people using it every day; an                 Amazon
                               est. 800K+ virtual tractors sold daily      eBooks outsell print books
            in 2010
                                         at $3.33 each


    YouTube views
  Lady Gaga 1.5B video views




                                   iPhone App store                             Red Cross
                                                                        Over $4.5M of donations for Japan
                                     25B apps downloaded
                                                                             made via text message


                                                                                     Google Confidential and Proprietary   4
3 devices allow for constant connectivity in the
evenings and weekends
                                      Hourly Distribution of Searches by Platform
                                                 (doesn’t reflect absolute traffic volume)


            Night                    Morning                               Day                     Evening




12:00 AM          3:00 AM          6:00 AM           9:00 AM          12:00 PM           3:00 PM   6:00 PM           9:00 PM
                                                         Tablet        Mobile        Desktop


Source: Google Internal Data, 2011. % of each platform’s traffic shown hourly for one day.                                                    5
Does not indicate absolute or relative traffic volumes.                                                 Google Confidential and Proprietary       5
Internet has enabled consumer empowerment
Your Customers are Online. Are You?

         Shopping Starts                        Search Engines are                           Online Shopping
         Online                                 Preferred Source                             Continues in Store
        •  94% of consumers                     •  60% use search engines                    •  75% search before or
        research products online                as their go-to online                        during a shopping trip
        before buying                           shopping resource
                                                                                             •  97% use online media
                                                                                             when researching products
                                                                                             or services locally




Sources: 2010 Compete Online Shopper Intelligence Study, March 2010 BIA/Kelsey consumer tracking study,    Google Confidential and Proprietary
2010 Deloitte LLP Survey
Ad Spend is Following Consumers Online

Consumers’                                       Advertising
Media                                            Investments
Consumption                 Untapped Audience
                             Gap between ad                8.2 % Online
                             investments and
                             media consumption
  32% Online


                                                            47.5 % TV
            37% TV




            4% Press                                      27.9 % Press


          27% Radio
                                                           7.9 % Radio


 Source: TNS Gallup, 2012                        Google Confidential and Proprietary   8
So,	
  did	
  the	
  Digital	
  Revolu4on	
  
reach	
  Lithuania	
  ?	
  



                                     Google Confidential and Proprietary
Internet users change their browsing patterns




                                      Google Confidential and Proprietary   10
Companies report financial benefit from web




 Source: Eurostat, 2011              Google Confidential and Proprietary   11
Lithuanian internet users, who have purchased
                                  on-line

                                                    35.30%

                                 29.80%

              23.70%




               Y2009              Y2010              Y2011

Source: TNS Gallup, 2012                              Google Confidential and Proprietary   12
Lithuania – new rock star of start-up world!




Source: Bloomberg                     Google Confidential and Proprietary   13
First Lithuanian video to top 1M views




                                     Google Confidential and Proprietary   14
Google investment in some categories

Vertical                                                             Monthly investment, LTL

Media                                                                26 000

Travel                                                               61 000

Insurance                                                            8 000

e-Commerce                                                           27 000

Quick loans                                                          74 000



Source: Google internal data (2012 Q1 monthly average of TOP3 clients in vertical)   Google Confidential and Proprietary   15
Why	
  exporters	
  choose	
  
to	
  work	
  with	
  Google?	
  


                            Google Confidential and Proprietary
Full export potential for Lithuanian business?




                                      Google Confidential and Proprietary   17
Full export potential for Lithuanian business!




                                      Google Confidential and Proprietary   18
Why to export?


  Grow your business and gain              Decrease your risk by being more
      economies of scale                             diversified


                                                Don’t wait for your
                                             competitors to become
  Spread out your                              international giants
    fixed costs


                                          Optimise your Existing Resources
 Why limit a successful
business to one market?

                      Don’t wait for players in other markets
                            to enter your market first



                                                                Google Confidential and Proprietary   19
Consumers are increasingly willing to purchase
 their goods and services online from overseas
 suppliers




 85% of worldwide internet                                                                                               Global Market:
  users have bought something
             online
                                                                                                         1,838 Million
                   1 in 3                                                                                Internet Users**
Would buy outside their country if
the product/service were better or
            cheaper*




                                                                                                                                       Google Confidential and Proprietary   20

 *Source: Report on cross-border e-commerce in the EU, Feb 09, Commission of the European Communities. ** eMarketeer Digital World Atlas, March 31st, 2011
Opportunities in Europe




        Largest Markets:
        UK and Slovakia

        Penetrable Markets:
        Netherlands, Italy, Poland,
        France


                                                                                           Google Confidential and Proprietary   21

Source: Global Market Finder - http://translate.google.com/globalmarketfinder/index.html
Global Market Finder - inputs
         Asses Global demand and online competition for your products in a minute!
         http://translate.google.com/globalmarketfinder/



      Select your
       country



         Select                                                                                       Select the
          your                                                                                         regions/
       language                                                                                     countries you
                                                                      Select your product or
                                                                                                   want to include
                                                                       service’s keywords
                                                                                                   in the analysis




                                                                                               Google Confidential and Proprietary

Source: Global Market Finder - http://translate.google.com/globalmarketfinder/index.html
Global Market Finder - outputs
   The Global Market Finder will generate a heatmap and list showing search
   volume and competition.
   http://translate.google.com/globalmarketfinder/


                                        Heat map
          Search volumes                showing
          and suggested                Opportunity
               bids




                                                                       Estimate of the
                                                                       competition in
 Click on +                                                            the market for
to see main                                                            your keywords
  keywords
    and
 languages


                                                               Google Confidential and Proprietary
How	
  Google	
  adver4sing	
  can	
  help	
  
you	
  to	
  get	
  most	
  from	
  your	
  
marke4ng	
  budget	
  




                                     Google Confidential and Proprietary
… we have come a long way




      Be Engaging




                            Google Confidential and Proprietary   25
… and we can offer so much more now




      Be Engaging




                                  Google Confidential and Proprietary   26
Google ecosystem
Google business overview
Be Found: Google Search


Control and convey your brand message the
instant users are looking for you on Google or
our Search Partners.




      Benefits                   Pricing                  Format                   Placement
                                                        Customizable:                 Google.com
  • Control your budget     • Pay per Click (CPC)
                                                    • Ad Title, Text and URL   • Dozens of partner sites
  • Innovative ad units        • Smart Pricing
                                                         • Coupon ads
 • Time & place targeting
                                                     • Product extensions
  • Pay for performance
                                                      • Local extensions
    • Adjust on the fly
                                                                                 Google Confidential and Proprietary   29
Ads Appear Above and to the Right of Results
                                                                    Search


                                                             Google
                                                            AdWords




                   Natural search results

   Search ads are fully customizable text ads that appear on google.lt,
              google.com etc. and Google’s partner sites.
                                                            Google Confidential and Proprietary
Where your potential clients look at?




                                        Google Confidential and Proprietary
AdWords Key Benefits

1.  Reach

2.  Relevance

3.  Return on Investment (ROI)

4.  Impact on Conversions

5.  Costs and Flexibility




                                 Google Confidential and Proprietary
AdWords pays for itself

                1000 Lt spent on AdWords ads


                   0.50 ct CPC > 2000 clicks


                5% conversion rate = 100 sales


                     Average sale = 50 Lt


             1000 Lt investment -> 5000 Lt in sales


               Reinvest profits, increase budgets


                                                      Google Confidential and Proprietary
Example of AdWords campaign – Domino Pizza




                                 Google Confidential and Proprietary
Be Engaging: Google Display Ads


Engage with 80% of Internet users through
millions of sites using text, rich media, image
and video advertising.




       Benefits                      Pricing            Format        Placement
     • Millions of sites        • Pay per Click (CPC)    • Text      • You choose sites
   • Placement targeting        • Pay per Impressions   •  Image   • Google chooses sites:
                                        (CPM)
   • Contextual targeting                                • Flash   (contextual targeting)
       • Remarketing                                     • Video
• Multiplier effect on Search
                                                                    Google Confidential and Proprietary   35
Be Engaging: Google Display Ads


        Context                                                 Audience	
  
Target based on where your audience is           Reach	
  your	
  audience	
  based	
  on	
  who	
  they	
  are  	
  
                                                                              	
  
Options: Keyword Contextual Targeting,                    	
  Op4ons:	
  Demographics,	
  Interests,	
      	
  
 Placement Targeting, Topic Targeting                           Remarke4ng,	
  Similar	
  Users      	
  




                                         +	
  
                                                                                     Google Confidential and Proprietary
GDN reaches

                                                             80%
                                       of Europe’s online population


     That’s              280 MILLION people every month!
     In Germany:                77% & 41 MILLION people
            In France:          84% & 38 MILLION people
            In the UK:          84% & 36 MILLION people
                    In Italy:   88% & 19 MILLION people
Source: comScore, April 2010                             Google Confidential and Proprietary
                                                          Google Confidential and Proprietary   37
What are the different targeting options?




                                            Google Confidential and Proprietary
Be Relevant: Google Mobile Ads


As more people use their mobile phones, use
location-based targeting to be found on the
go-whether through Google or through
targeting in a mobile application.




       Benefits                     Pricing                  Format                   Placement
  • Control your budget        • Pay per Click (CPC)        • Search text               • Google.com
• Right ad at the right time   • Pay per Impressions           • Image           • Mobile optimized websites
                                       (CPM)
   • Innovative ad units                                       • Video                • m.youtube.com
                               • Pay per Phone Call
     • Flexible pricing                                • Google Maps-expanding      • 1,000s of top apps
       • Better ROI
                                                                                    Google Confidential and Proprietary   39
Mobile solutions

      Search            Sites            In Apps                         Video



                                          Discover our
                                          Mobile app! Tap
                       Discover our
                  BrandText               here.
                       Mobile app! Tap                                  Discover our
                        here.
                                                                        Mobile app! Tap
                                                                        here.




Mock up samples
                                                            Google Confidential and Proprietary   40
Resources	
  




                Google Confidential and Proprietary
Resursai
•     AdWords Žinynas https://adwords.google.lt/support
•     Skaitykite naujienas lietuviškame „Google AdWords“ tinklaraštyje:
      www.adwords-lt.blogspot.com
•     Prisijunkite prie „AdWords“ bendruomenės ir dalinkitės patirtimi
      lietuviškame forume:
      https://groups.google.com/forum/#!forum/adwords-forum-lt
•     AdWords – www.adwords.google.lt
•     AdWords Editor – www.google.com/intl/lt/adwordseditor
•     Google Engage - https://google-engage.appspot.com/lt/




                                                         Google Confidential and Proprietary
Thank you!




             Google Confidential and Proprietary

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Regimantas Urbanas, „Google“ rinkodaros vadovas Lietuvai, „Tavo eksporto rinka - visas Pasaulis!“

  • 1. Google:  Your  export  market  –  whole  World!   Regimantas  Urbanas   Country  Marke4ng  Manager  for  Lithuania   Vilnius,  June  2012   Google Confidential and Proprietary
  • 2. The  Digital  Revolu4on   Google Confidential and Proprietary
  • 3. Digital Revolution in Context Information Distribution and Communication Commerce “Read” “Buy” “Talk” 1994 1998 2000 2003 2006 2010 Users 77M 400M 500M 1B 1.9B Google Confidential and Proprietary 3
  • 4. Consumer 2.0 ebay Farmville Sold $2B via mobile 62M people using it every day; an Amazon est. 800K+ virtual tractors sold daily eBooks outsell print books in 2010 at $3.33 each YouTube views Lady Gaga 1.5B video views iPhone App store Red Cross Over $4.5M of donations for Japan 25B apps downloaded made via text message Google Confidential and Proprietary 4
  • 5. 3 devices allow for constant connectivity in the evenings and weekends Hourly Distribution of Searches by Platform (doesn’t reflect absolute traffic volume) Night Morning Day Evening 12:00 AM 3:00 AM 6:00 AM 9:00 AM 12:00 PM 3:00 PM 6:00 PM 9:00 PM Tablet Mobile Desktop Source: Google Internal Data, 2011. % of each platform’s traffic shown hourly for one day. 5 Does not indicate absolute or relative traffic volumes. Google Confidential and Proprietary 5
  • 6. Internet has enabled consumer empowerment
  • 7. Your Customers are Online. Are You? Shopping Starts Search Engines are Online Shopping Online Preferred Source Continues in Store •  94% of consumers •  60% use search engines •  75% search before or research products online as their go-to online during a shopping trip before buying shopping resource •  97% use online media when researching products or services locally Sources: 2010 Compete Online Shopper Intelligence Study, March 2010 BIA/Kelsey consumer tracking study, Google Confidential and Proprietary 2010 Deloitte LLP Survey
  • 8. Ad Spend is Following Consumers Online Consumers’ Advertising Media Investments Consumption Untapped Audience Gap between ad 8.2 % Online investments and media consumption 32% Online 47.5 % TV 37% TV 4% Press 27.9 % Press 27% Radio 7.9 % Radio Source: TNS Gallup, 2012 Google Confidential and Proprietary 8
  • 9. So,  did  the  Digital  Revolu4on   reach  Lithuania  ?   Google Confidential and Proprietary
  • 10. Internet users change their browsing patterns Google Confidential and Proprietary 10
  • 11. Companies report financial benefit from web Source: Eurostat, 2011 Google Confidential and Proprietary 11
  • 12. Lithuanian internet users, who have purchased on-line 35.30% 29.80% 23.70% Y2009 Y2010 Y2011 Source: TNS Gallup, 2012 Google Confidential and Proprietary 12
  • 13. Lithuania – new rock star of start-up world! Source: Bloomberg Google Confidential and Proprietary 13
  • 14. First Lithuanian video to top 1M views Google Confidential and Proprietary 14
  • 15. Google investment in some categories Vertical Monthly investment, LTL Media 26 000 Travel 61 000 Insurance 8 000 e-Commerce 27 000 Quick loans 74 000 Source: Google internal data (2012 Q1 monthly average of TOP3 clients in vertical) Google Confidential and Proprietary 15
  • 16. Why  exporters  choose   to  work  with  Google?   Google Confidential and Proprietary
  • 17. Full export potential for Lithuanian business? Google Confidential and Proprietary 17
  • 18. Full export potential for Lithuanian business! Google Confidential and Proprietary 18
  • 19. Why to export? Grow your business and gain Decrease your risk by being more economies of scale diversified Don’t wait for your competitors to become Spread out your international giants fixed costs Optimise your Existing Resources Why limit a successful business to one market? Don’t wait for players in other markets to enter your market first Google Confidential and Proprietary 19
  • 20. Consumers are increasingly willing to purchase their goods and services online from overseas suppliers 85% of worldwide internet Global Market: users have bought something online 1,838 Million 1 in 3 Internet Users** Would buy outside their country if the product/service were better or cheaper* Google Confidential and Proprietary 20 *Source: Report on cross-border e-commerce in the EU, Feb 09, Commission of the European Communities. ** eMarketeer Digital World Atlas, March 31st, 2011
  • 21. Opportunities in Europe Largest Markets: UK and Slovakia Penetrable Markets: Netherlands, Italy, Poland, France Google Confidential and Proprietary 21 Source: Global Market Finder - http://translate.google.com/globalmarketfinder/index.html
  • 22. Global Market Finder - inputs Asses Global demand and online competition for your products in a minute! http://translate.google.com/globalmarketfinder/ Select your country Select Select the your regions/ language countries you Select your product or want to include service’s keywords in the analysis Google Confidential and Proprietary Source: Global Market Finder - http://translate.google.com/globalmarketfinder/index.html
  • 23. Global Market Finder - outputs The Global Market Finder will generate a heatmap and list showing search volume and competition. http://translate.google.com/globalmarketfinder/ Heat map Search volumes showing and suggested Opportunity bids Estimate of the competition in Click on + the market for to see main your keywords keywords and languages Google Confidential and Proprietary
  • 24. How  Google  adver4sing  can  help   you  to  get  most  from  your   marke4ng  budget   Google Confidential and Proprietary
  • 25. … we have come a long way Be Engaging Google Confidential and Proprietary 25
  • 26. … and we can offer so much more now Be Engaging Google Confidential and Proprietary 26
  • 29. Be Found: Google Search Control and convey your brand message the instant users are looking for you on Google or our Search Partners. Benefits Pricing Format Placement Customizable: Google.com • Control your budget • Pay per Click (CPC) • Ad Title, Text and URL • Dozens of partner sites • Innovative ad units • Smart Pricing • Coupon ads • Time & place targeting • Product extensions • Pay for performance • Local extensions • Adjust on the fly Google Confidential and Proprietary 29
  • 30. Ads Appear Above and to the Right of Results Search Google AdWords Natural search results Search ads are fully customizable text ads that appear on google.lt, google.com etc. and Google’s partner sites. Google Confidential and Proprietary
  • 31. Where your potential clients look at? Google Confidential and Proprietary
  • 32. AdWords Key Benefits 1.  Reach 2.  Relevance 3.  Return on Investment (ROI) 4.  Impact on Conversions 5.  Costs and Flexibility Google Confidential and Proprietary
  • 33. AdWords pays for itself 1000 Lt spent on AdWords ads 0.50 ct CPC > 2000 clicks 5% conversion rate = 100 sales Average sale = 50 Lt 1000 Lt investment -> 5000 Lt in sales Reinvest profits, increase budgets Google Confidential and Proprietary
  • 34. Example of AdWords campaign – Domino Pizza Google Confidential and Proprietary
  • 35. Be Engaging: Google Display Ads Engage with 80% of Internet users through millions of sites using text, rich media, image and video advertising. Benefits Pricing Format Placement • Millions of sites • Pay per Click (CPC) • Text • You choose sites • Placement targeting • Pay per Impressions •  Image • Google chooses sites: (CPM) • Contextual targeting • Flash (contextual targeting) • Remarketing • Video • Multiplier effect on Search Google Confidential and Proprietary 35
  • 36. Be Engaging: Google Display Ads Context Audience   Target based on where your audience is Reach  your  audience  based  on  who  they  are     Options: Keyword Contextual Targeting,  Op4ons:  Demographics,  Interests,     Placement Targeting, Topic Targeting Remarke4ng,  Similar  Users   +   Google Confidential and Proprietary
  • 37. GDN reaches 80% of Europe’s online population That’s 280 MILLION people every month! In Germany: 77% & 41 MILLION people In France: 84% & 38 MILLION people In the UK: 84% & 36 MILLION people In Italy: 88% & 19 MILLION people Source: comScore, April 2010 Google Confidential and Proprietary Google Confidential and Proprietary 37
  • 38. What are the different targeting options? Google Confidential and Proprietary
  • 39. Be Relevant: Google Mobile Ads As more people use their mobile phones, use location-based targeting to be found on the go-whether through Google or through targeting in a mobile application. Benefits Pricing Format Placement • Control your budget • Pay per Click (CPC) • Search text • Google.com • Right ad at the right time • Pay per Impressions • Image • Mobile optimized websites (CPM) • Innovative ad units • Video • m.youtube.com • Pay per Phone Call • Flexible pricing • Google Maps-expanding • 1,000s of top apps • Better ROI Google Confidential and Proprietary 39
  • 40. Mobile solutions Search Sites In Apps Video Discover our Mobile app! Tap Discover our BrandText here. Mobile app! Tap Discover our here. Mobile app! Tap here. Mock up samples Google Confidential and Proprietary 40
  • 41. Resources   Google Confidential and Proprietary
  • 42. Resursai •  AdWords Žinynas https://adwords.google.lt/support •  Skaitykite naujienas lietuviškame „Google AdWords“ tinklaraštyje: www.adwords-lt.blogspot.com •  Prisijunkite prie „AdWords“ bendruomenės ir dalinkitės patirtimi lietuviškame forume: https://groups.google.com/forum/#!forum/adwords-forum-lt •  AdWords – www.adwords.google.lt •  AdWords Editor – www.google.com/intl/lt/adwordseditor •  Google Engage - https://google-engage.appspot.com/lt/ Google Confidential and Proprietary
  • 43. Thank you! Google Confidential and Proprietary