1. The Equality Framework The achievement journey – from evidence to outcomes Jo Hooper, Corporate Equality Officer

3. The evidence Use evidence to inform decisions and set priorities Deliver on priorities Measure outcomes and get regular, ongoing feedback Create an effective organisation to deliver services EIA at macro level EIA at micro level EIA = Equality Impact Assessment Community engagement and satisfaction A modern and diverse workforce Responsive services and customer care Place shaping, leadership, partnership and organisational commitment Knowing your community and equality mapping

4. The evidence Community engagement and satisfaction Knowing your community and equality mapping

7. The evidence Community engagement and satisfaction Knowing your community and equality mapping

8. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment

10. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment

11. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce

13. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce

14. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce Deliver on priorities Responsive services and customer care

16. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce Deliver on priorities Responsive services and customer care

17. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce Deliver on priorities Responsive services and customer care Measure outcomes and get regular, ongoing feedback

19. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce Deliver on priorities Responsive services and customer care Measure outcomes and get regular, ongoing feedback

20. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce Deliver on priorities Responsive services and customer care Measure outcomes and get regular, ongoing feedback

22. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce Deliver on priorities Responsive services and customer care Measure outcomes and get regular, ongoing feedback EIA at macro level EIA at micro level

24. The evidence Community engagement and satisfaction Knowing your community and equality mapping Use evidence to inform decisions and set priorities Place shaping, leadership, partnership and organisational commitment Create an effective organisation to deliver services A modern and diverse workforce Deliver on priorities Responsive services and customer care Measure outcomes and get regular, ongoing feedback EIA at macro level EIA at micro level