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Embracing Change
Prof.dr. Erwin R. Seydel
What will you do
with your future?
Het begint vaak met..

 Ruwe data
 Een idee
 Een gevoel
                           VISIE
 Marktonderzoek
 Omgevingsonderzoek
 Sterkte- zwakteanalyse
Message Distortion
Downward Communication
Through Five Levels of Management


          Message                         Amount of message
   written by board of directors                     100%




                         erwin seydel summer course Rice University
Message Distortion
Downward Communication
Through Five Levels of Management


          Message                         Amount of message
   written by board of directors                     100%
   received by vice-president                          63%




                         erwin seydel summer course Rice University
Message Distortion
Downward Communication
Through Five Levels of Management


          Message                         Amount of message
   written by board of directors                     100%
   received by vice-president                          63%
   received by general supervisor                      56%




                         erwin seydel summer course Rice University
Message Distortion
Downward Communication
Through Five Levels of Management


          Message                         Amount of message
   written by board of directors                     100%
   received by vice-president                          63%
   received by general supervisor                      56%
   received by plant manager                           40%




                         erwin seydel summer course Rice University
Message Distortion
Downward Communication
Through Five Levels of Management


          Message                         Amount of message
   written by board of directors                     100%
   received by vice-president                          63%
   received by general supervisor                      56%
   received by plant manager                           40%
   received by team leader                             30%




                         erwin seydel summer course Rice University
Message Distortion
Downward Communication
Through Five Levels of Management


          Message                         Amount of message
   written by board of directors                     100%
   received by vice-president                          63%
   received by general supervisor                                     56%
   received by plant manager                           40%
   received by team leader                             30%
   received by worker                                  20%



                         erwin seydel summer course Rice University
                                         Houston
Transformatie-accountability-venster
              Beleids-
                         strateeg                            Informatie-
                               Conclusies                      strateeg          Onder-
              VISIE            beleid
                                                    Informatie,                  zoeker
                                                    kennis         Ìdee, Data/gegevens
                                        2
             Strategie                                1                      3
             Richten
                                                              Architect
                                                4             Regisseur
             Structuur
             Inrichten
                                                      Business-
                                                       adviseur
                                            5
             Uitvoeren
             Verrichten


                            Trendwatcher/boundary spanner

      COMMUNICATIE = HET ORGANISEREND PRINCIPE
© e.r.seydel Berenschot
Een probleem
   Een grote stalen
    piramide staat
    omgekeerd met zijn
    punt naar beneden
    perfect in balans.
   Elke beweging van de
    piramide zorgt er voor
    dat die omver valt
   Onder de piramide ligt
    een biljet van 200 euro
   Hoe verwijder je het
    bankbiljet zonder de
    piramide uit zijn
    evenwicht te brengen?
                                            Door het biljet te
                                              verbranden
                      Nyenrode Topcolleges Prof.dr. Erwin R. Seydel

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Embracing Change

  • 2. What will you do with your future?
  • 3.
  • 4.
  • 5.
  • 6. Het begint vaak met..  Ruwe data  Een idee  Een gevoel VISIE  Marktonderzoek  Omgevingsonderzoek  Sterkte- zwakteanalyse
  • 7. Message Distortion Downward Communication Through Five Levels of Management Message Amount of message written by board of directors 100% erwin seydel summer course Rice University
  • 8. Message Distortion Downward Communication Through Five Levels of Management Message Amount of message written by board of directors 100% received by vice-president 63% erwin seydel summer course Rice University
  • 9. Message Distortion Downward Communication Through Five Levels of Management Message Amount of message written by board of directors 100% received by vice-president 63% received by general supervisor 56% erwin seydel summer course Rice University
  • 10. Message Distortion Downward Communication Through Five Levels of Management Message Amount of message written by board of directors 100% received by vice-president 63% received by general supervisor 56% received by plant manager 40% erwin seydel summer course Rice University
  • 11. Message Distortion Downward Communication Through Five Levels of Management Message Amount of message written by board of directors 100% received by vice-president 63% received by general supervisor 56% received by plant manager 40% received by team leader 30% erwin seydel summer course Rice University
  • 12. Message Distortion Downward Communication Through Five Levels of Management Message Amount of message written by board of directors 100% received by vice-president 63% received by general supervisor 56% received by plant manager 40% received by team leader 30% received by worker 20% erwin seydel summer course Rice University Houston
  • 13. Transformatie-accountability-venster Beleids- strateeg Informatie- Conclusies strateeg Onder- VISIE beleid Informatie, zoeker kennis Ìdee, Data/gegevens 2 Strategie 1 3 Richten Architect 4 Regisseur Structuur Inrichten Business- adviseur 5 Uitvoeren Verrichten Trendwatcher/boundary spanner COMMUNICATIE = HET ORGANISEREND PRINCIPE © e.r.seydel Berenschot
  • 14. Een probleem  Een grote stalen piramide staat omgekeerd met zijn punt naar beneden perfect in balans.  Elke beweging van de piramide zorgt er voor dat die omver valt  Onder de piramide ligt een biljet van 200 euro  Hoe verwijder je het bankbiljet zonder de piramide uit zijn evenwicht te brengen? Door het biljet te verbranden Nyenrode Topcolleges Prof.dr. Erwin R. Seydel