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Global Conferencing & Communication Solutions

New York | Boston | Tampa | Toronto | London | Mumbai
     Singapore | Hong Kong | Shanghai | Sydney
Company Profile
Founded in 1947, Verrex is a global design-build integrator and managed services provider of advanced conferencing,
collaboration and presentation technologies. Specializing in benchmark enterprise-level corporate solutions, clients
engage Verrex to help them communicate, collaborate and articulate locally and globally through videoconferencing,
audio conferencing, digital signage, presentation systems and other audiovisual technologies.

Superior performance is Verrex’s hallmark offering clients the industry’s highest level of execution, broadest global
footprint, universal standards and a sophisticated portfolio of comprehensive services. Verrex expertise includes
strategic planning and consulting, systems design, systems engineering, project management, procurement,
fabrication, control systems programming, installation, service and preventive maintenance programs, on site
staffing, managed conferencing and VNOC services.

The Verrex approach draws from a proprietary quality management process that documents each stage in a
successful design, system and service deployment. Refined over six decades, the Verrex Process ensures consistent
best-in-quality standards regardless of project, challenge or geography. In its ongoing commitment to professional
excellence, technical education is paramount at Verrex. The company’s technical staffs are required to hold InfoComm
Certified Technical Specialist designations allowing Verrex to achieve the highest industry certification, InfoComm’s
Diamond level Audiovisual Solutions Provider (AVSP) status.



     “   Verrex has a long history of performance, innovation and professionalism
                                              that is reflected in the work they do.
                                                                                                            ”
Evolving its resources, expertise and presence inline with the needs of its clients has long been a focus of Verrex.
In the 1950s the company supplied and serviced distributed background music systems. In the 1960s the company
expanded into two-way radio, school intercom, sound and CCTV systems. During the 1970s the company focused
predominantly on large venue sound systems. In the 1980s and 1990s Verrex broadened its offerings to include
corporate audiovisual and conferencing systems design, integration and service. Verrex continues to grow its
expertise with GMS™, global managed services, designed to simplify the usage and management of conferencing
technologies.

Verrex has been family owned for three generations promoting a unique corporate culture that values camaraderie
and peer mentoring. The company has also been recognized by Systems Contractor News as a Top 50 Systems
Integrator each year since the program’s inception in 1994. In 2009, Verrex added the “Excellence in Business -
Growth Strategies” award from the National Association of Systems Contractors, recognizing the company’s
visionary strategy for executing a successful global business model. In 2011, Verrex President & CEO, Thomas
Berry Jr., was elected to InfoComm’s Board of Directors, further establishing the company as a thought leader in
the AV and conferencing space.

With principle offices in North America, Europe and Asia, Verrex has strategically positioned its presence to serve
corporate hubs around the globe. A network of over 200 service partners rounds out coverage globally. For a complete
list of Verrex offices worldwide, or for more information about our partner alliances, please visit www.verrex.com.




(Cover Photo: Alcatel-Lucent HD Executive Boardroom; Photo Right: State Street Executive Conference Room)
Global Perspective Matched by Localized Capabilities
The evolution of Verrex capabilities is in direct response to client needs for superior, end-to-end audiovisual standards throughout
offices at any location on the globe. From design to installation through to managed services, clients rely on Verrex as a proven,
single source for all their AV applications worldwide, regardless of project size, challenges or geography.

Design Development                                                                   Rack Fabrication
At the earliest stage, the Verrex Design team conceptualizes the integration of      In-house rack fabrication allows Verrex to closely monitor quality factors such as
AV into the space. Verrex innovative system designs are guided by client need,       proper assembly, wiring and cable identification as equipment is placed in racks.
application, room layout, acoustics, infrastructure and other factors that can       Fabrication Technicians are trained to read and translate AV system diagrams
affect performance and user experience. Proper and precise design translates         and to follow strict industry standards as part of Verrex’s multiple Quality
into fewer change orders, fewer missed details and fewer corresponding budget        Assurance checks.
overages. Our certified Designers focus solely on the design process including
needs analysis, coordination with architect and interior design agendas, initial     Control System Programming
budgeting, preliminary equipment selection and defining system requirements.         Verrex certified Control System Programmers have considerable experience
Most beneficial to clients, Verrex Design develops comprehensive drawing             with leading control system products including Crestron and AMX. Programmers
packages inline with architectural phases, schedules and requirements.               coordinate closely with clients and Verrex Design to develop intuitive, user-
                                                                                     friendly interfaces to control AV systems and environmental devices such as
Project Management                                                                   lighting.
Verrex Project Managers are a disciplined, highly focused group who ensure
projects are kept on course. A Project Manager is assigned to every installation     Quality Assurance
and is the single point of contact for resources, milestones and deliverables.       All systems are staged in-house and undergo thorough Quality Assurance
Project Managers attend scheduled on-site meetings, supply project timelines,        checks prior to leaving the Verrex facility for installation. Certified QA Technicians
submit project status reports, coordinate subcontractors and, ultimately, lead the   stage and test system components to confirm proper functionality, confirm the
execution process.                                                                   systems intended design and to make adjustments as required.

Project Engineering                                                                  Installation
Project Engineering is a methodical process of ensuring system integrity. Verrex     The responsibility of providing a complete working system, using the highest
Project Engineers conduct extensive equipment research, determine equipment          industry standards and quality workmanship, falls to the Verrex Installation team.
viability and verify components will work together to achieve desired results. An    InfoComm certified, our Installers perform detail-critical work including structural
in-house AutoCAD team provides drafting support, depicting AV schematics and         support for screens, projectors and displays; cable riser management; custom
architectural details in comprehensive system diagrams.                              AV terminations; and component networking. Once all components are in place
                                                                                     the team makes final adjustments to optimize system performance.
Procurement
Verrex Purchasing maintains strong relationships with over 250 of the industry’s     GMSTM (Global Managed Services)
best-in-class manufacturers. Leveraging these relationships, the group is            Verrex GMS is a comprehensive suite of services designed to increase usage
responsible for obtaining the highest quality, application-specific equipment at     and decrease the operational complexity of business-critical audiovisual systems.
the most competitive cost.                                                           GMS features Professional Services, VNOC Services, Preventive Maintenance,
                                                                                     Service and Onsite Staffing & Training.
Credentials Profile
                        Industry Certification
                        Verrex is a Diamond Level AudioVisual Solutions Provider (AVSP), as designated by InfoComm International, the global association for the
                        professional AV industry. Diamond-level AVSP is the highest level of company certification achievable in education and training. This
                        certification signifies Verrex sales, design, engineering, installation and managed services staffs have earned AV specialist credentials,
                        awarded solely to those professionals who have demonstrated thorough comprehension of audiovisual science and technology by passing
                        InfoComm administered courses and exams. InfoComm certification is internationally recognized and supported by the pro-AV industry.
                        All three levels of InfoComm AV specialist are represented on the Verrex team:             Industry & Manufacturer Training
                        » CTS-D (Certified Technology Specialist - Design)                                         Verrex team members have completed the
                        » CTS-I (Certified Technology Specialist - Installation)                                   following manufacturer and industry training:
                        » CTS (Certified Technology Specialist - General)                                          » AMX Programming I, II, & III
                                                                                                                   » Barco Factory Training
                                                                                                                   » BlonderTongue Technical Training
Solutions Certification
                                                                                                                   » Christie Factory Training
                                                                                                                   » Clearone Factory Training
  Videoconferencing + Audioconferencing
    * Tandberg is now part of Cisco                                                                                » Crestron Factory Training
  » Cisco Registered Partner, Cisco Premier Certified Partner (North America + Asia Pacific),                      » Digital Projection Factory Training
    Cisco Select Certified Partner (EMEA)                                                                          » Extron School of Advanced AV Technologies
  » Tandberg Certified Professional Designer, Certified Professional Installer, Solutions Architect,               » InfoComm AV & Control Systems Networking
    Product Expert, Certified Engineer I & II                                                                      » InfoComm Design School I, II, & III
  » Polycom Certified Professional Designer, Certified Professional Installer                                      » InfoComm Facilities & Systems Design
  » Polycom Certified Video Engineer (CVE)                                                                         » InfoComm Videoconferencing Engineer’s School
  » ClearOne Certified Professional Designer, Certified Professional Installer, ClearOne Certified                 » JBL Audio Engineering for Sound Reinforcement
    Technical Specialist                                                                                           » LifeSizeFactory Training
  » LifeSize Pro-Partner, Certified Sales Professional                                                             » Lutron Lighting Design for Commercial Spaces
  » BiAmp Audia Certified                                                                                          » NEC Factory Training
                                                                                                                   » NetStreams Factory Training
                                                                                                                   » NSCA Project Management for the AV Industry
                                                                                                                   » NSCA Technical Fundamentals of Audio
Control Systems                                                                                                    » Polycom Factory Training
 » Crestron Certified Masters Programmer, Certified Systems Designer, Certified Professional Installer             » RADVision Factory Training
 » AMX Certified Programmer (ACE), Certified Designer, Certified Installer                                         » Sony Training Institute
 » Lutron ProAV Certified, Commercial AV Certified, Commercial Lighting Design Certified                           » Tandberg Factory Training
 » Extron Certified Advanced AV Technician, Certified AV Associate                                                 » V-Brick Factory Training

Programmable Audio DSP                                                                                             Memberships
  » BiAmp Audia and AudiaFlex Certified                                                                            » InfoComm International
  » Peavey MediaMatrix Certified                                                                                   » International Facility Managers Assoc. (IFMA)
  » BSS SoundWeb Certified                                                                                         » American Institute of Architects (AIA)
  » ClearOne Certified                                                                                             » National Systems Contractor Assoc. (NSCA)
                                                                                                                   » Audio Engineering Society (AES)
Engineering                                                                                                        » IMCCA
 » National Institute for Certification in Engineering Technologies (NICET)                                        » British Institute of Facilities Management (BIFM)
 » Syn-Aud-Con Sound System Design                                                                                 » New York Building Congress
Case Study
                                                          Benefits of Global AV Standards
                                                          Audiovisual systems and services integrated consistently worldwide accelerates adoption of
                                                          State Street’s global vision for conferencing, collaboration and presentation technologies.

                                                          From their US-based headquarters in the 36-story signature gateway of Boston’s financial district, to the 2009-constructed
                                                          London HQ at Canary Wharf, to locations around the globe, State Street sought commonality between offices for their
                                                          ambitious AV design, installation and managed services needs. As the multinational organization’s reliance on AV has grown,
                                                          Verrex has evolved in-line with their requirements, irrespective of geographic borders, size of projects or challenges.




                                  AV Archetype Provided Cost Containment                                       Managed Services Improved ROI on AV Assets
Needs Addressed
Global Standardization            State Street sought cost effective roll out of video and audio systems       State Street’s economic and operational mandates to avoid unplanned
Single-source Accountability      across numerous, global offices. Specific to State Street criteria,          service costs and ensure peak systems’ performance required longterm,
                                  Verrex custom designed templates for common State Street room                post installation support throughout North America and Europe. Verrex
Services Featured                 types that allowed the firm to grow its unique AV infrastructure globally,   implemented a comprehensive suite of managed services providing
Design, Installation & Service
                                  without each office having to do the groundwork on their own.                State Street with protection for their AV investments at fixed annual
Key Project Locations             Locations including Boston, Kansas City, Dublin and Milan selected           costs. Under the multi-year program, State Street received unlimited
Alameda, CA                       an established room or system model to be deployed. Proven                   service visits, priority service response, preventive maintenance, 24/7
Austin, TX                        processes for design, engineering, project management, fabrication           on-call ServiceDesk support, remote device management and systems
Boston, MA                        and installation further streamlined integration and cut costs.              training.
Cambridge, MA
Chicago, IL
Jacksonville, FL                  Interface Standards Optimized Productivity                                   On-Site Staffing Decreased Operational Strain
Kansas City, MO                   Rather than “cookie cutter” solutions, Verrex created standards              Resource realities – finding, training and managing AV personnel –
Malvern, PA                       exclusive to State Street’s enterprise needs. Control system                 prompted State Street to seek to optimize staffing costs and operational
New York, NY                      functionality and touchpanel layouts were designed to ensure user            efficiencies. Verrex deployed fully integrated, Verrex-managed AV
Princeton, NJ
                                  interfaces were familiar, intuitive and State Street-branded, regardless     workforces at key State Street locations worldwide, responsible for
Sacramento, CA
San Francisco, CA                 of location. Such standards increased productivity and alleviated            supplementing in-house staff. Sites such as Boston, Toronto and
Winston-Salem, NC                 training needs, allowing a Vice President from the Princeton office to       London utilized this on-site staffing segment of Verrex managed
Montreal, Canada                  walk into the Frankfurt office and conduct a videoconference without         services to provide live meeting production support, room checks and
Toronto, Canada                   support or downtime.                                                         setup and Tier 1 troubleshooting.
Brussels, Belgium
Dublin, Ireland
Frankfurt, Germany                Accountability Evolved In-Line with Objectives                               Global Perspective Addressed Diversity
Krakow, Poland                    Sprawling projects such as the build-out of State Street headquarters        Although a degree of commonality exists between all offices,
London, United Kingdom            in Boston and London required management of multiple teams and               acknowledging the diversity between State Street’s multi-country
Luxembourg                        commissioning of dozens of systems concurrently. To meet State               locations was crucial. Adapting to how one office differed culturally from
Milan, Italy
                                  Street’s objectives of time-critical deployment and completion within        another meant, first and foremost, respecting that culture. Verrex utilized
Bangalore, India
                                  budget, Verrex assigned dedicated project managers, ensuring                 a network of local experts to ensure teams were aware of proper
                                  accountability and clearly-defined leadership at all project stages.         practices and procedures at all times.


(Photo: State Street Lafayette Conference Center, Boston, MA)
Project Profile
Project Briefs
Asia Pacific




Bain Capital Asia LLC                                                                         Troutman Sanders Hong Kong Limited
Kishimoto Building, Tokyo, Japan                                                              Two Exchange Square, Central, Hong Kong
Project management, systems engineering, control systems programming, CAD,                    Systems design, design CAD, project management, systems engineering, control
fabrication and field installation services for upgrade of a large conference room to         systems programming, CAD, fabrication and field installation services for integration
improve videoconference, audio conference and presentation capabilities. This included        of audiovisual and conferencing system in large executive conference room. Integrated
coordination of millwork contractor, equipment upgrades to higher industry standards          system included dual displays, high-definition videoconference system, multiple rack-
including HD videoconference system and RF-shielded microphones.                              mounted sources, wireless touch panel and AV lectern.

China Light and Power Hong Kong Limited                                                       Deutsche Bank
Shamshuipo Centre Kowloon, Hong Kong                                                          International Commerce Centre, Kowloon, Hong Kong
Systems design, project management, systems engineering, control systems
programming, CAD, fabrication and field installation services for upgrades to multiple        Corporate Meeting Spaces:
executive style board and conference rooms to integrate videoconference capabilities.         Systems design, project management, systems engineering, control systems
Integration included incorporation of high-definition displays, audio conferencing, high-     programming, CAD, fabrication and field installation services for integration of
definition videoconferencing and room automation including auto-shutdown and                  audiovisual and videoconference systems in two corporate meeting spaces. Integrated
remote system control (eControl). Integration further incorporated a standard template        systems included 70” and 46” LCDs, high-definition videoconference system, multiple
for equipment with variations on display technologies and microphones dependant               rack-mounted sources, boundary microphones, audio conference system and table-
on room conditions.                                                                           top touch panels.

Jefferies International                                                                       Auditorium:
Cheung Kong Centre, Central, Hong Kong                                                        Project management, systems engineering, control systems programming, CAD,
Systems design including architectural design drawings, project management, systems           fabrication and field installation services for integration of audiovisual and videoconference
engineering, control systems programming, CAD, fabrication and field installation             systems in corporate auditorium. Integrated systems included complex production system
services for integration of audiovisual and videoconference systems in divisible conference   including dual high-definition videoconference systems, video cameras, multiple rack-
room and multiple trading floor displays. Integrated systems included dual 52” displays,      mounted sources, multiple LCD displays ranging in size from 15” (16:9) to 46”, 48-
high-definition videoconference system, multiple rack-mounted sources and wireless            channel mixing console, wireless high-definition microphone system, 20 two-way ceiling
touch panels.                                                                                 mounted speakers, 32-channel interpreters desk with microphone, headphones and
                                                                                              monitors, and multiple touch panels.

(Photo: Deutsche Bank - International Conference Center, Hong Kong Sky Lobby Media Wall)
Project Profile
Project Briefs
Asia Pacific
Continued

Deutsche Bank (continued)                                                                        State Street, Sydney
International Commerce Centre, Kowloon, Hong Kong                                                George Street, Sydney, Australia

Sky Lobby Media Wall:                                                                            Design-Build Services:
Project management, systems engineering, control systems programming, CAD,                       Design services for integration of audiovisual and conferencing systems in new build-out
fabrication and field installation services for integration of Christie MicroTiles video wall.   of State Street’s office in Sydney, Australia. Design services included the creation of an
The media wall consists of a 30-tile wide by 5-tile high display, 150 rear-projection color      infrastructure and facility design drawing package for multiple floors and systems including
video tiles in total seamlessly interlocked. The video wall processor allows up to 16 DVI        three dedicated videoconference rooms, two training rooms with videoconference
or RGBHV and 16 different SDI, HDSDI, 3GSDI, component, S-Video and composite                    capabilities, one overflow training room, multiple public displays and six presentation
video formats. The processor was configured to allow various display options including:          rooms with audio conference capabilities. Verrex additionally worked with the project
a single video image with a resolution of 16200 x 2040 AND up to 32 multiple video               team, including architects, to ensure the audiovisual infrastructure for these systems
images of varying resolutions and tile sizes to make one tiled image with a resolution           was included in the architectural construction drawing packages.
of 16200 x 2040.
                                                                                                 Onsite Staffing:
Onsite Staffing: Project Management:                                                             Verrex provides a trained and managed technician to work onsite at State Street’s Sydney
Verrex provided a dedicated, full-time onsite Project Manager for a six-month contract.          location to provide daily support and maintenance of audiovisual and conferencing systems.
The Project Manager reported to a designated Deutsche Bank representative and
worked out of the company’s Cheung Kong Centre office in Kowloon, Hong Kong. The                 State Street, Hong Kong
Project Manager was responsible for managing the integration of Deutsche Bank’s                  International Finance Centre, Central, Hong Kong
International Commerce Centre office including the Auditoriumand media wall projects.
                                                                                                 Service, Maintenance & Event Support:
                                                                                                 Onsite visits provided to support, service and perform maintenance on audiovisual and
Deutsche Bank                                                                                    conferencing systems, as well as dedicated event support, for the Hong Kong location.
One Raffles Quay, Singapore                                                                      Services included equipment testing prior to Town Hall and other executive meetings;
                                                                                                 audioconference and videoconference production support including setup and testing
Onsite Staffing: Help Desk Team:                                                                 for various meetings; replacement and testing of equipment; systems testing and
Verrex provides a dedicated, full-time onsite team to staff Deutsche Bank’s regional help        troubleshooting; upgrades to firmware; standby assistance for training sessions; and
desk for the Asia Pacific region. Onsite staff includes one help desk manager, three             support during videoconference calls, including bridge management.
technicians and four coordinators. The team is responsible for handling all conferencing
setup and support requests including tier 1 troubleshooting, meeting resource booking            State Street Technology (Zhejiang) Co. Ltd
and scheduling and answering requests.                                                           Hangzhou, Zhejiang, P.R. China
                                                                                                 Design services for integration of audiovisual and conferencing systems in new build-out
                                                                                                 of State Street’s Hangzhou China office. Services included creation of audiovisual control
                                                                                                 drawings and rack elevations for five presentation rooms, dedicated videoconference
                                                                                                 room, training room, training room with videoconference system, multiple public displays
                                                                                                 and a multipurpose room with videoconference capabilities.
Project Profile
State Street Bank and Trust Company
EMEA Headquarters, Canary Wharf
London, UK

State Street, one of the world’s leading providers of financial services to institutional   PROJECT HIGHLIGHT
investors, selected Verrex to integrate conferencing, collaboration and presentation        Among the various systems specified, State Street required a sophisticated, multi-
technologies throughout the company’s new EMEA headquarters, sited prominently              purpose meeting space for a broad range of applications. Verrex worked closely with
at Canary Wharf. The multi-floor, multi-room fit out consisted of over 50 bespoke AV-       the client and designer to integrate a versatile solution to meet the presentation,
centric and enhanced spaces including incident management and control rooms,                videoconferencing, recording and building-wide broadcast capabilities. A key highlight
training and breakout rooms, reception, waiting areas, videoconferencing, standard          of the space is the flexibility in its operation.
and divisible meeting rooms, IT monitoring rooms, trading area, employee cafe, multi-
configurable large meeting space and a building-wide TV distribution system.                The corporate meeting space is a multi-divisible room, capable of three unique
                                                                                            configurations: a large singular space, a dual space or three independent spaces.
CHALLENGES                                                                                                              There are three 16:9 27mm (108") motorized projection
State Street undertook a major reorganization and                                                                       screens, each with integrated videoconference camera,
investment in its London operations, migrating services                                                                 and three DLP projectors in each area that display high-
and approximately 2,500 staff personnel from locations                                                                  quality video and presentation materials independently or,
at Canada Square, Royal Exchange, Bank Street and                                                                       when the space is combined, all together. Sources include
Cannon Street into the new Canary Wharf site. During                                                                    computer, HD codec, HD DVD, cable television receiver
integration Verrex teams worked within the constraints                                                                  and facility-wide television distribution system. The system
of an occupied, in-flux office space as furniture, equip-                                                               is also capable of broadcasting live to the building-wide
ment and staff were moved in from other offices. This                                                                   network, which allows events to be aired simultaneously
project exemplified Verrex’s ability to turn over multiple                                                              across the facility. Events in the space can be recorded,
rooms concurrently on time, in budget, under strict                                                                     edited via an on-site production suite and made available
deadlines and schedule changes, with no disruption to                                                                   for multicasting over the client network.
the client’s operations.
                                                                                                                          IP-based HD videoconferencing capabilities are available
SOLUTIONS                                                                                                                 in each of the three spaces, or any combination of the
Demonstrating the proper training and credentials,                                                                        spaces, within the room. All incoming video appears on
Verrex personnel met the rigorous pre-qualification and vetting standards                   one, or all, of the projection screens, depending on room configuration. Three fixed
implemented by Canary Wharf’s business district.To ensure shifting turn-over and            HD cameras capture images of the main stage and lectern while three additional
training dates were met, while staying within budget, required dedicated project            cameras, built into the projection screens’ housings, capture the seated audience.
management with a clear point of accountability. Equipment deliveries, on-site quality
assurance, installation, coordination of trade teams, progress reports and scheduling       It was crucial to State Street that the system offer a high level of versatility for its
were all the responsibility of the Project Manager assigned solely to the fit out.          presenters. Presenters have the ability to run presentations and control basic functions
                                                                                            on their own from wireless touchpanels in the space. The presenter can also elect
                                                                                            to have their session handled completely by AV technicians located in the room’s
                                                                                            control booth, equipped with LCD displays and touchpanels for monitoring the event
                                                                                            and controlling audio, video, sources and environmental conditions such as lighting.




(Center Photo: State Street London Headquarters Multi-Configurable Large Meeting Space)
Project Profile
KPMG LLP
Executive Boardroom
New York, NY


 “   I am pleased to provide my highest recommendation for Verrex’s audiovisual services. After five years of working side-by-side
     with them, we have only the highest regard for their experience, professionalism and ability to make the right things happen.
                                                                                                                                  - AV Services Manager, KPMG LLP
                                                                                                                                                                            ”
Creating a space that encourages collaboration, provides for optimum communication,         the custom-built Boardroom table is equipped with twelve 17" flat panel LCD monitors.
maximizes the impact of high-definition presentations and aesthetically represents the      Each monitor resides in a motorized lift-housing that rises up out of the table when
firm’s prestigious reputation, was the criteria in the design and integration of audio-     needed, and recesses under the table when not in use. Positioned between two
visual systems for KPMG’s Executive Boardroom. KPMG, provider of assurance, tax,            seated meeting participants, the monitor shows the same image displayed on the
legal, consulting and financial advisory services to                                                                   main projection screen. Program audio for the presentation
clients around the globe, selected Verrex for this key,                                                                sources is routed through a digital surround processor
AV-enhanced executive space.                                                                                           and distributed to four, high-quality wall-mounted loud-
                                                                                                                       speakers at the front and rear of the room.
CHALLENGES
Incorporate extensive audiovisual technology into the                                                                   At each of the 26 seated table positions, unique audio
Executive Boardroom without overwhelming meeting                                                                        conference equipment is embedded into the millwork and
participants or impacting the room’s refined style.                                                                     virtually concealed when not in use. All table positions
Display and audioconference components would need                                                                       include a low profile microphone in a flip top, capacitive
to be integrated into the custom, marble-inlay table.                                                                   microphone mute switch with green LED to indicate
                                                                                                                        active state, headset port and an individual loudspeaker.
SOLUTIONS                                                                                                               Incoming audio from conference calls is routed to each
During the design phase, Verrex provided documen-                                                                       loudspeaker providing optimum volume per participant
tation and direction for build-out and infrastructure                                                                   station. In addition, all embedded microphones have a
requirements to the architect and contractors. This                                                                     dedicated echo canceling processor to eliminate noise
ensured system functionality and performance needs would be met while keeping the                                       and echo during an audioconference.
integrity of the interior design intact. Plans for addressing environmental factors, such   The Boardroom’s audiovisual systems can be controlled from a dedicated operator’s
as lighting and shade control, were also a focus during the design phase. Verrex            station within the room or from the equipment rack station located outside. Each
Design, Project Management and Field Engineers worked closely with the millwork             control station is equipped with identical 15" LCD touchscreen controllers with
contractor to seamlessly embed AV components into the custom table.                         custom menus and graphics.

The Boardroom presentation system allows for the display of high-definition video           GLOBAL MANAGED SERVICES
sources and computer graphics onto a large projection screen via a ceiling-mounted          KPMG selected a Verrex Preventive Maintenance contract to keep the AV systems in
projector, which is recessed in the soffit. The projected image is formatted for high-      this key, executive space at peak performance and to have unexpected issues
definition, wide-screen technology. In addition to the main projection display system,      addressed quickly.
Project Profile
Alcatel-Lucent
HD Videoconferencing Executive Boardroom
Murray Hill, NJ



“   From putting together the best team to design, manage and integrate our projects to following up with our service needs,
    Verrex understands the importance of delivering quality each and every time.    - IT Executive Support Manager, Alcatel-Lucent


N e w l y f o r m e d t e l e c o m m u n i c a t i o n s l e a d e r, A l c a t e l - L u c e n t , r e q u i r e d a
                                                                                                                                            ”
                                                                                                                         and custom mirror assembly are housed in the renovated projection room. Verrex
videoconferencing solution unlike any other - high-definition that would utilize the                                     specified the Polycom HDX 9004 conferencing codec to deliver high-definition voice,
company’s own network and allow executives, from various points on the globe,                                            video and content sharing. Ceiling-mounted loudspeakers provide high quality audio.
to interact as if they were all in the boardroom together. Alcatel-Lucent selected
Verrex as the designer and integrator of this industry                                                                   A 12" tabletop multimedia touchpanel and 8" wireless lectern touchpanel control
first project.                                                                                                                                      all audiovisual and specially designed lighting in the
                                                                                                                                                    room. The tabletop touchpanel features both “user” and
CHALLENGES                                                                                                                                          “tech” modes. User mode, with a simple and intuitive
Dismantle the existing 11-year old system and                                                                                                       interface, allows executives to conduct presentations and
design, build and install one of the first true HD                                                                                                  videoconferencing and features speed and one-touch
videoconferencing solutions in its place. Architectural                                                                                             dialing. The tech mode allows AV and IT support staff to
modifications would be required to adapt the room                                                                                                   manage all system components. The control system was
and ensure an authentic collaborative experience. The                                                                                               also custom programmed to create unique, visual lighting
innovative system would have to be as intuitive as                                                                                                  cues; lights illuminate on the active participants and
possible for high-level executives to use unaided at all                                                                                            darken in the galley seating area.
hours. A demanding deadline of just six weeks would
require flawless coordination.                                                                                                                      Two distinct room details provide additional visual cues:
                                                                                                                                                    microphone status collars translate mic state into colors
SOLUTIONS                                                                                                                                           (green for a live mic, red when muted and yellow during
With Verrex Sales advanced in design, unique details                                                                                                system warm-up) and a multi time zone digital clock is
and equipment were specified prior to moving to the                                                                                                 mounted in the soffit.
engineering stage. The Verrex Design team provided the project architect with
drawings for reconstruction to ensure the room suited the new technology. In order to                                    SYSTEM HIGHLIGHTS
meet the strict timeline, Verrex Project Management was tasked with driving the                                          Integrated controller, wireless and tabletop touchpanels, universal signal processors,
entire schedule and coordinated all trades including architects, lighting and                                            matrix switcher, video processors, HD DVD player, multisystem VCR, HD cable TV
construction.                                                                                                            tuner, HD videoconferencing codec, HD camera, HD LCD projector, rack and lectern-
                                                                                                                         mounted HD LCD monitors, 46" LCD displays, custom mirror assembly, rear-
All components were designed with an infrastructure to support 1080p. This three-                                        projection screen, ceiling loudspeakers, audio matrix mixers, amplifier, gooseneck
display boardroom features a 60" x 107" 16:9 rear-projection screen flanked by two                                       lectern microphone, push-to-talk tabletop microphones, microphone status collars
46" LCD displays, all capable of displaying a variety of sources. An HD LCD projector                                    and multi-zone digital clock.




(Center Photo: Alcatel-Lucent High-Definition Executive Boardroom)
Project Profile
Arnold Worldwide
Presentation and Screening Room
Boston, MA


 “   As Director of AV Services for a major Advertising Agency, it’s my job to keep up with technology in our conference rooms. Our work is our product. If it
     doesn’t look great, we don’t get noticed. With the help of Verrex and our architects, they truly created a showpiece. Open concept, clean lines, an amazing
     screen, and environmentally friendly. Employees are stepping over each other to book this room. I’ve worked with many companies over my career, and
     Verrex is the best. They are well worth the price of admission. Piece of mind, great project management, as well as a superior product and staff. Would
     recommend to all businesses.       - Director of AV Services, Arnold

                                        ”
Arnold, the leading ad agency responsible for energizing brands such as Volvo,
Carnival Cruise Lines and Jack Daniels, sought to convey an unmistakable message
                                                                                             correct 16:9 aspect ratio; or two images, one on either side. Presentation sources
                                                                                             include high-definition and standard DVD, laptop, two game consoles, satellite radio
to clients and staff about their world-class creativity, energy and insight. Arnold          and DVR. The system features a sophisticated, multi-window image processor with
selected Verrex to help deliver this message, loud and clear, via the agency’s AV-           edge-blending capabilities.
enhanced Presentation & Screening Room, featuring an eye-catching 190" x 60"
rear projection display. The result - immediate and                                                                     Verrex recognized audio would play a critical role in
powerful reactions from clients and staff the moment                                                                    energizing presentations. To achieve an immersive effect
they enter the room.                                                                                                    – making the audience feel as if they are in the presen-
                                                                                                                        tation, not just watching it – audio from the various
CHALLENGES                                                                                                              sources is broadcast through a powerful, 7.1 surround
The room’s intended use, to review and present                                                                          sound system. Six full-range program speakers in the
campaigns to clients and staff, demanded an exciting,                                                                   ceiling and a front-firing subwoofer incorporated into the
flexible solution. Visual impact was foremost with a                                                                    front wall deliver robust sound throughout the room.
display that would fill the entire front wall, capable of
multi-configurations. A powerful audio solution would                                                                   A custom programmed, 6" touchpanel at the main table,
be needed to fuel presentations. Environmentally-                                                                       which can be run wireless or wired, permits non-technical
conscious Arnold requested the project be “green-                                                                       users to easily hold and conduct meetings through the
friendly”, including reuse of existing equipment when                                                                   use of intuitive menus. To further enhance the audience
possible.                                                                                                               experience, Verrex also incorporated control of environ-
                                                                                                                        mental devices such as lighting and shades. Arnold staff
SOLUTIONS                                                                                                               can easily direct presentations, adjust audio, recall
To provide Arnold with a complete solution, Verrex coordinated with the project                                         lighting scenes and set the right mood, all from the
architect, MEP engineer, furniture supplier and general contractor. This included a                                     integrated touchpanel.
thorough needs analysis to initiate design direction and AV architectural drawing            GREEN AV
development. Verrex worked in parallel with the architect’s development of interiors         Several green, best-practices were featured in the project. An e-control system was
and environmental considerations to ensure all client specifications would be met. To        integrated for remote monitoring of system status. Programmed to shut down when
achieve the client’s desired effect, the room required specific interior build-out as well   not in use or at the end of the business day, remote monitoring helps preserve the
as acoustical, lighting and window treatments.                                               life of projection lamps and cuts down on energy consumption. At Arnold’s request,
                                                                                             Verrex also utilized any existing client-owned equipment that could fulfill the
The Presentation Room features a single, glass rear projection screen with 16:9 HD           requirements of room functionality. Part of its Quality Assurance Program, Verrex
aspect ratio. Three projectors allow for multiple display configurations: a single 190" x    thoroughly tested each reused component at its own facility to ensure compatibility
60" continuous image that fills the entire wall; a centered 107" x 60" single image with     and stability before on-site installation

(Center Photo: Arnold Presentation & Screening Room)
Project Profile
MetLife
Facility-Wide AV Build-Out
Tampa, FL


     “   Because we have an established relationship with Verrex, we were able to design and implement a solution in Tampa that
         conforms to our vision of how we want to use AV across all of our facilities. - Senior AV Consultant, MetLife


As the long-standing audiovisual provider for MetLife, Verrex was presented with the
                                                                                                         ”
                                                                                       Videoconferencing Rooms. When specifying which videoconferencing systems to
challenge of integrating the newly opened Tampa location with audiovisual systems      integrate in each location, it was imperative the Project Manager be completely
that were consistent throughout all MetLife facilities, worldwide.                     knowledgeable of the corporate infrastructure. Designing such value-adds as extra
                                                                                       inputs for portable videoconferencing systems, gave the client added flexibility by
CHALLENGES                                                                                                        allowing for last minute meeting changes and future
MetLife required meeting and conference room spaces                                                               growth applications.
that could easily “morph” into multiple rooms on a dime,
audiovisual capabilities that were almost exact replicas                                                          Lobby Signage. MetLife required the ability to get their
of those in other locations within the company and an                                                             corporate message to visitors and employees. The lobby
integrator that could be all but invisible as it tackled                                                          signage system is a valuable communication tool. From
the installation work amid ongoing office operations.                                                             scheduled events to internal corporate messages, this
                                                                                                                  tool has been instrumental in ensuring everyone stays
SOLUTIONS                                                                                                         informed.
Coordinating closely with MetLife’s in-house AV staff,
Verrex succeeded in helping design a technology                                                                   Miscellaneous Rooms. The dining room and fitness
solution that met the company’s requirement for a                                                                 room also included flat panel display monitors and sound
consistent AV system template. This included a                                                                    reinforcement systems.
dedicated Project Manager to act as liaison between
the client and integration team.                                                                                 Conference Rooms. Each conference room includes
                                                                                                                 the same type of projector, screen, audio and control
Every meeting space and conference room was                                                                      system. Some rooms required flexibility by either being
designed with the same equipment, layout, programming and field installation           used as one large venue or divided into separate meeting spaces. Variations in
parameters. A Project Manager was dedicated solely to work on all MetLife projects     functionality required some minor equipment changes depending upon the room
throughout the country, keeping the team procedures and equipment consistent           requirements.
within each facility.




(Center Photo: MetLife Divisible Meeting Space)
GMSTM (Global Managed Services)

Verrex GMS (Global Managed Services) is a comprehensive suite of solutions designed to increase usage and simplify the operation and management of
business critical audiovisual and conferencing systems. Now management, support and maintenance of all collaboration, conferencing and presentation
technologies – the complete range of visual communication systems and components – can be centralized providing a single-source umbrella for:

                                   Professional Services                                       Preventive Maintenance & Repair
                                   Analysis and recommendations to improve                     Preventive maintenance and critical care
                                   AV infrastructure.                                          service options.


                                   VNOC Services                                               Onsite Staffing & Training
                                   End-to-end concierge management of audio                    Human capital to provide immediate support,
                                   and video conferences.                                      operation and training services.



Professional Services                                                              Onsite Staffing & Training
A collaborative dialog with Verrex GMS will help identify and anticipate an        Choose from dedicated on-site staffing or staff augmentation to provide live
organization’s evolving AV communication needs. Professional Services provides     meeting support, room checks, set up and trouble-shooting. A comprehensive
a critical road map, assessing options, operations, infrastructure, service gaps   training and certification program - Verrex University - is required for all Verrex
and business requirements to arrive at the best, most strategic decision for the   placed technicians and can be made available to an organization as part of their
enterprise.                                                                        own training process.

Preventive Maintenance & Repair                                                    VNOC Services
A comprehensive suite of service and support offerings to maximize uptime and      Solutions designed to monitor and manage video and audio conferencing
ROI: 24/7 global help desk, preventive maintenance, service agreements,            environments ensuring trouble-free, effective and consistent communication
equipment repair, loaner & rental systems, critical spares, asset management and   across single or multiple time zones. Verrex VNOC services include: device and
on-call Service Desk. Customization puts cost control in the user’s hands,         network monitoring; device management; bridging services; conference scheduling
selecting only those options that match a specific budget and need.                and reservation management; conference management; and problem management.
© Copyright Verrex Corporation. All Rights Reserved.
   opyrigh Verrex Corporatio A R ghts
                    or                        erved.
                                               rve




  State Street Conference Center Presentation Room
© Copyright Verrex Corporation. All Rights Reserved.
  Copyr gh V rrex orporation Al Rights ese v
                         ati           ht




  OSG Videoconferencing Boardroom
© Copyright Verrex Corporation. All Rights Reserved.
  Cop righ Verrex Corp atio A R ghts eserved.
        ght         o                          rve




  JPMorgan Chase Training Room
© Copyright Verrex Corporation. All Rights Reserved.
  Copyrigh Ver ex orporation Al R h
   op                                       e e ved.




  Diageo N.A. Headquarters Employee Cafe
© Copyright Verrex Corporation. All Rights Reserved.
                        r
                        ra            ghts eserved.




  MetLife Headquarters Corporate Auditorium
© Copyright Verrex Corporation. All Rights Reserved.
  C o p r g h V re  o o a ion A R ght eserved   v




  State Street Lafayette Conference Center Lobby
Expertise                                                                      Systems                                                     Applications
Design/Build                                                                   Videoconferencing                                           Boardrooms
Architectural Coordination                                                     Audio/Video                                                 Conference Centers
Systems Engineering                                                            Digital Signage                                             Conference Rooms
Project Management                                                             Presentation                                                Corporate Auditoriums
Subcontractor Coordination                                                     Audio Conferencing                                          Divisible Spaces
Control Systems Programming                                                    Sound Masking                                               Executive Offices
Rack Fabrication                                                               Sound Reinforcement                                         Interview Rooms
Installation                                                                                                                               Lobby & Reception
GMS™ (Global Managed Services)                                                                                                             Meeting Spaces
   - Professional Services                                                                                                                 Office Amenities
   - VNOC Services                                                                                                                         Presentation Rooms
   - Preventive Maintenance & Repair                                                                                                       Trading Floors
   - Onsite Staffing & Training                                                                                                            Training Facilities
                                                                                                                                           Video Walls




About Verrex
Founded in 1947, Verrex is a global design-build integrator and managed services provider of advanced conferencing, collaboration and presentation technologies.
Specializing in benchmark enterprise-level corporate solutions, clients engage Verrex to communicate, collaborate and articulate locally and globally through
videoconferencing, audio conferencing, digital signage, presentation and other audiovisual systems. Superior performance is Verrex’s hallmark offering clients the
industry’s highest level of execution, broadest global footprint, universal standards and a sophisticated services portfolio. With principle offices in North America, Europe
and Asia, Verrex has strategically positioned its presence to serve corporate hubs around the globe. For more information, visit verrex.com.




                                                                               Americas Headquarters                  EMEA Headquarters                    Asia Pacific Headquarters
                                                                                 Verrex Corporation                       Verrex Limited                       Verrex Asia Limited
                                                                                Mountainside, NJ USA                  Herts, United Kingdom                 Kowloon Bay, Hong Kong
Global Conferencing & Communication Solutions                                     +1 908 232 7000                     +44 (0) 1992 667 000                      +852 3713 4200

                                                                                                                        www.verrex.com
© 2011 Verrex and/or its affiliates. All rights reserved. Verrex, the Verrex   New York | Boston | Tampa | Toronto | London | Mumbai | Singapore | Hong Kong | Shanghai | Sydney
Logo and GMS are registered trademarks of Verrex Corporation and/or
its affiliates in the U.S. and other countries.                                Please visit www.verrex.com for a complete list of Verrex global addresses, phone numbers and registrations.

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Verrex Global Portfolio

  • 1. Global Conferencing & Communication Solutions New York | Boston | Tampa | Toronto | London | Mumbai Singapore | Hong Kong | Shanghai | Sydney
  • 2. Company Profile Founded in 1947, Verrex is a global design-build integrator and managed services provider of advanced conferencing, collaboration and presentation technologies. Specializing in benchmark enterprise-level corporate solutions, clients engage Verrex to help them communicate, collaborate and articulate locally and globally through videoconferencing, audio conferencing, digital signage, presentation systems and other audiovisual technologies. Superior performance is Verrex’s hallmark offering clients the industry’s highest level of execution, broadest global footprint, universal standards and a sophisticated portfolio of comprehensive services. Verrex expertise includes strategic planning and consulting, systems design, systems engineering, project management, procurement, fabrication, control systems programming, installation, service and preventive maintenance programs, on site staffing, managed conferencing and VNOC services. The Verrex approach draws from a proprietary quality management process that documents each stage in a successful design, system and service deployment. Refined over six decades, the Verrex Process ensures consistent best-in-quality standards regardless of project, challenge or geography. In its ongoing commitment to professional excellence, technical education is paramount at Verrex. The company’s technical staffs are required to hold InfoComm Certified Technical Specialist designations allowing Verrex to achieve the highest industry certification, InfoComm’s Diamond level Audiovisual Solutions Provider (AVSP) status. “ Verrex has a long history of performance, innovation and professionalism that is reflected in the work they do. ” Evolving its resources, expertise and presence inline with the needs of its clients has long been a focus of Verrex. In the 1950s the company supplied and serviced distributed background music systems. In the 1960s the company expanded into two-way radio, school intercom, sound and CCTV systems. During the 1970s the company focused predominantly on large venue sound systems. In the 1980s and 1990s Verrex broadened its offerings to include corporate audiovisual and conferencing systems design, integration and service. Verrex continues to grow its expertise with GMS™, global managed services, designed to simplify the usage and management of conferencing technologies. Verrex has been family owned for three generations promoting a unique corporate culture that values camaraderie and peer mentoring. The company has also been recognized by Systems Contractor News as a Top 50 Systems Integrator each year since the program’s inception in 1994. In 2009, Verrex added the “Excellence in Business - Growth Strategies” award from the National Association of Systems Contractors, recognizing the company’s visionary strategy for executing a successful global business model. In 2011, Verrex President & CEO, Thomas Berry Jr., was elected to InfoComm’s Board of Directors, further establishing the company as a thought leader in the AV and conferencing space. With principle offices in North America, Europe and Asia, Verrex has strategically positioned its presence to serve corporate hubs around the globe. A network of over 200 service partners rounds out coverage globally. For a complete list of Verrex offices worldwide, or for more information about our partner alliances, please visit www.verrex.com. (Cover Photo: Alcatel-Lucent HD Executive Boardroom; Photo Right: State Street Executive Conference Room)
  • 3. Global Perspective Matched by Localized Capabilities The evolution of Verrex capabilities is in direct response to client needs for superior, end-to-end audiovisual standards throughout offices at any location on the globe. From design to installation through to managed services, clients rely on Verrex as a proven, single source for all their AV applications worldwide, regardless of project size, challenges or geography. Design Development Rack Fabrication At the earliest stage, the Verrex Design team conceptualizes the integration of In-house rack fabrication allows Verrex to closely monitor quality factors such as AV into the space. Verrex innovative system designs are guided by client need, proper assembly, wiring and cable identification as equipment is placed in racks. application, room layout, acoustics, infrastructure and other factors that can Fabrication Technicians are trained to read and translate AV system diagrams affect performance and user experience. Proper and precise design translates and to follow strict industry standards as part of Verrex’s multiple Quality into fewer change orders, fewer missed details and fewer corresponding budget Assurance checks. overages. Our certified Designers focus solely on the design process including needs analysis, coordination with architect and interior design agendas, initial Control System Programming budgeting, preliminary equipment selection and defining system requirements. Verrex certified Control System Programmers have considerable experience Most beneficial to clients, Verrex Design develops comprehensive drawing with leading control system products including Crestron and AMX. Programmers packages inline with architectural phases, schedules and requirements. coordinate closely with clients and Verrex Design to develop intuitive, user- friendly interfaces to control AV systems and environmental devices such as Project Management lighting. Verrex Project Managers are a disciplined, highly focused group who ensure projects are kept on course. A Project Manager is assigned to every installation Quality Assurance and is the single point of contact for resources, milestones and deliverables. All systems are staged in-house and undergo thorough Quality Assurance Project Managers attend scheduled on-site meetings, supply project timelines, checks prior to leaving the Verrex facility for installation. Certified QA Technicians submit project status reports, coordinate subcontractors and, ultimately, lead the stage and test system components to confirm proper functionality, confirm the execution process. systems intended design and to make adjustments as required. Project Engineering Installation Project Engineering is a methodical process of ensuring system integrity. Verrex The responsibility of providing a complete working system, using the highest Project Engineers conduct extensive equipment research, determine equipment industry standards and quality workmanship, falls to the Verrex Installation team. viability and verify components will work together to achieve desired results. An InfoComm certified, our Installers perform detail-critical work including structural in-house AutoCAD team provides drafting support, depicting AV schematics and support for screens, projectors and displays; cable riser management; custom architectural details in comprehensive system diagrams. AV terminations; and component networking. Once all components are in place the team makes final adjustments to optimize system performance. Procurement Verrex Purchasing maintains strong relationships with over 250 of the industry’s GMSTM (Global Managed Services) best-in-class manufacturers. Leveraging these relationships, the group is Verrex GMS is a comprehensive suite of services designed to increase usage responsible for obtaining the highest quality, application-specific equipment at and decrease the operational complexity of business-critical audiovisual systems. the most competitive cost. GMS features Professional Services, VNOC Services, Preventive Maintenance, Service and Onsite Staffing & Training.
  • 4. Credentials Profile Industry Certification Verrex is a Diamond Level AudioVisual Solutions Provider (AVSP), as designated by InfoComm International, the global association for the professional AV industry. Diamond-level AVSP is the highest level of company certification achievable in education and training. This certification signifies Verrex sales, design, engineering, installation and managed services staffs have earned AV specialist credentials, awarded solely to those professionals who have demonstrated thorough comprehension of audiovisual science and technology by passing InfoComm administered courses and exams. InfoComm certification is internationally recognized and supported by the pro-AV industry. All three levels of InfoComm AV specialist are represented on the Verrex team: Industry & Manufacturer Training » CTS-D (Certified Technology Specialist - Design) Verrex team members have completed the » CTS-I (Certified Technology Specialist - Installation) following manufacturer and industry training: » CTS (Certified Technology Specialist - General) » AMX Programming I, II, & III » Barco Factory Training » BlonderTongue Technical Training Solutions Certification » Christie Factory Training » Clearone Factory Training Videoconferencing + Audioconferencing * Tandberg is now part of Cisco » Crestron Factory Training » Cisco Registered Partner, Cisco Premier Certified Partner (North America + Asia Pacific), » Digital Projection Factory Training Cisco Select Certified Partner (EMEA) » Extron School of Advanced AV Technologies » Tandberg Certified Professional Designer, Certified Professional Installer, Solutions Architect, » InfoComm AV & Control Systems Networking Product Expert, Certified Engineer I & II » InfoComm Design School I, II, & III » Polycom Certified Professional Designer, Certified Professional Installer » InfoComm Facilities & Systems Design » Polycom Certified Video Engineer (CVE) » InfoComm Videoconferencing Engineer’s School » ClearOne Certified Professional Designer, Certified Professional Installer, ClearOne Certified » JBL Audio Engineering for Sound Reinforcement Technical Specialist » LifeSizeFactory Training » LifeSize Pro-Partner, Certified Sales Professional » Lutron Lighting Design for Commercial Spaces » BiAmp Audia Certified » NEC Factory Training » NetStreams Factory Training » NSCA Project Management for the AV Industry » NSCA Technical Fundamentals of Audio Control Systems » Polycom Factory Training » Crestron Certified Masters Programmer, Certified Systems Designer, Certified Professional Installer » RADVision Factory Training » AMX Certified Programmer (ACE), Certified Designer, Certified Installer » Sony Training Institute » Lutron ProAV Certified, Commercial AV Certified, Commercial Lighting Design Certified » Tandberg Factory Training » Extron Certified Advanced AV Technician, Certified AV Associate » V-Brick Factory Training Programmable Audio DSP Memberships » BiAmp Audia and AudiaFlex Certified » InfoComm International » Peavey MediaMatrix Certified » International Facility Managers Assoc. (IFMA) » BSS SoundWeb Certified » American Institute of Architects (AIA) » ClearOne Certified » National Systems Contractor Assoc. (NSCA) » Audio Engineering Society (AES) Engineering » IMCCA » National Institute for Certification in Engineering Technologies (NICET) » British Institute of Facilities Management (BIFM) » Syn-Aud-Con Sound System Design » New York Building Congress
  • 5. Case Study Benefits of Global AV Standards Audiovisual systems and services integrated consistently worldwide accelerates adoption of State Street’s global vision for conferencing, collaboration and presentation technologies. From their US-based headquarters in the 36-story signature gateway of Boston’s financial district, to the 2009-constructed London HQ at Canary Wharf, to locations around the globe, State Street sought commonality between offices for their ambitious AV design, installation and managed services needs. As the multinational organization’s reliance on AV has grown, Verrex has evolved in-line with their requirements, irrespective of geographic borders, size of projects or challenges. AV Archetype Provided Cost Containment Managed Services Improved ROI on AV Assets Needs Addressed Global Standardization State Street sought cost effective roll out of video and audio systems State Street’s economic and operational mandates to avoid unplanned Single-source Accountability across numerous, global offices. Specific to State Street criteria, service costs and ensure peak systems’ performance required longterm, Verrex custom designed templates for common State Street room post installation support throughout North America and Europe. Verrex Services Featured types that allowed the firm to grow its unique AV infrastructure globally, implemented a comprehensive suite of managed services providing Design, Installation & Service without each office having to do the groundwork on their own. State Street with protection for their AV investments at fixed annual Key Project Locations Locations including Boston, Kansas City, Dublin and Milan selected costs. Under the multi-year program, State Street received unlimited Alameda, CA an established room or system model to be deployed. Proven service visits, priority service response, preventive maintenance, 24/7 Austin, TX processes for design, engineering, project management, fabrication on-call ServiceDesk support, remote device management and systems Boston, MA and installation further streamlined integration and cut costs. training. Cambridge, MA Chicago, IL Jacksonville, FL Interface Standards Optimized Productivity On-Site Staffing Decreased Operational Strain Kansas City, MO Rather than “cookie cutter” solutions, Verrex created standards Resource realities – finding, training and managing AV personnel – Malvern, PA exclusive to State Street’s enterprise needs. Control system prompted State Street to seek to optimize staffing costs and operational New York, NY functionality and touchpanel layouts were designed to ensure user efficiencies. Verrex deployed fully integrated, Verrex-managed AV Princeton, NJ interfaces were familiar, intuitive and State Street-branded, regardless workforces at key State Street locations worldwide, responsible for Sacramento, CA San Francisco, CA of location. Such standards increased productivity and alleviated supplementing in-house staff. Sites such as Boston, Toronto and Winston-Salem, NC training needs, allowing a Vice President from the Princeton office to London utilized this on-site staffing segment of Verrex managed Montreal, Canada walk into the Frankfurt office and conduct a videoconference without services to provide live meeting production support, room checks and Toronto, Canada support or downtime. setup and Tier 1 troubleshooting. Brussels, Belgium Dublin, Ireland Frankfurt, Germany Accountability Evolved In-Line with Objectives Global Perspective Addressed Diversity Krakow, Poland Sprawling projects such as the build-out of State Street headquarters Although a degree of commonality exists between all offices, London, United Kingdom in Boston and London required management of multiple teams and acknowledging the diversity between State Street’s multi-country Luxembourg commissioning of dozens of systems concurrently. To meet State locations was crucial. Adapting to how one office differed culturally from Milan, Italy Street’s objectives of time-critical deployment and completion within another meant, first and foremost, respecting that culture. Verrex utilized Bangalore, India budget, Verrex assigned dedicated project managers, ensuring a network of local experts to ensure teams were aware of proper accountability and clearly-defined leadership at all project stages. practices and procedures at all times. (Photo: State Street Lafayette Conference Center, Boston, MA)
  • 6. Project Profile Project Briefs Asia Pacific Bain Capital Asia LLC Troutman Sanders Hong Kong Limited Kishimoto Building, Tokyo, Japan Two Exchange Square, Central, Hong Kong Project management, systems engineering, control systems programming, CAD, Systems design, design CAD, project management, systems engineering, control fabrication and field installation services for upgrade of a large conference room to systems programming, CAD, fabrication and field installation services for integration improve videoconference, audio conference and presentation capabilities. This included of audiovisual and conferencing system in large executive conference room. Integrated coordination of millwork contractor, equipment upgrades to higher industry standards system included dual displays, high-definition videoconference system, multiple rack- including HD videoconference system and RF-shielded microphones. mounted sources, wireless touch panel and AV lectern. China Light and Power Hong Kong Limited Deutsche Bank Shamshuipo Centre Kowloon, Hong Kong International Commerce Centre, Kowloon, Hong Kong Systems design, project management, systems engineering, control systems programming, CAD, fabrication and field installation services for upgrades to multiple Corporate Meeting Spaces: executive style board and conference rooms to integrate videoconference capabilities. Systems design, project management, systems engineering, control systems Integration included incorporation of high-definition displays, audio conferencing, high- programming, CAD, fabrication and field installation services for integration of definition videoconferencing and room automation including auto-shutdown and audiovisual and videoconference systems in two corporate meeting spaces. Integrated remote system control (eControl). Integration further incorporated a standard template systems included 70” and 46” LCDs, high-definition videoconference system, multiple for equipment with variations on display technologies and microphones dependant rack-mounted sources, boundary microphones, audio conference system and table- on room conditions. top touch panels. Jefferies International Auditorium: Cheung Kong Centre, Central, Hong Kong Project management, systems engineering, control systems programming, CAD, Systems design including architectural design drawings, project management, systems fabrication and field installation services for integration of audiovisual and videoconference engineering, control systems programming, CAD, fabrication and field installation systems in corporate auditorium. Integrated systems included complex production system services for integration of audiovisual and videoconference systems in divisible conference including dual high-definition videoconference systems, video cameras, multiple rack- room and multiple trading floor displays. Integrated systems included dual 52” displays, mounted sources, multiple LCD displays ranging in size from 15” (16:9) to 46”, 48- high-definition videoconference system, multiple rack-mounted sources and wireless channel mixing console, wireless high-definition microphone system, 20 two-way ceiling touch panels. mounted speakers, 32-channel interpreters desk with microphone, headphones and monitors, and multiple touch panels. (Photo: Deutsche Bank - International Conference Center, Hong Kong Sky Lobby Media Wall)
  • 7. Project Profile Project Briefs Asia Pacific Continued Deutsche Bank (continued) State Street, Sydney International Commerce Centre, Kowloon, Hong Kong George Street, Sydney, Australia Sky Lobby Media Wall: Design-Build Services: Project management, systems engineering, control systems programming, CAD, Design services for integration of audiovisual and conferencing systems in new build-out fabrication and field installation services for integration of Christie MicroTiles video wall. of State Street’s office in Sydney, Australia. Design services included the creation of an The media wall consists of a 30-tile wide by 5-tile high display, 150 rear-projection color infrastructure and facility design drawing package for multiple floors and systems including video tiles in total seamlessly interlocked. The video wall processor allows up to 16 DVI three dedicated videoconference rooms, two training rooms with videoconference or RGBHV and 16 different SDI, HDSDI, 3GSDI, component, S-Video and composite capabilities, one overflow training room, multiple public displays and six presentation video formats. The processor was configured to allow various display options including: rooms with audio conference capabilities. Verrex additionally worked with the project a single video image with a resolution of 16200 x 2040 AND up to 32 multiple video team, including architects, to ensure the audiovisual infrastructure for these systems images of varying resolutions and tile sizes to make one tiled image with a resolution was included in the architectural construction drawing packages. of 16200 x 2040. Onsite Staffing: Onsite Staffing: Project Management: Verrex provides a trained and managed technician to work onsite at State Street’s Sydney Verrex provided a dedicated, full-time onsite Project Manager for a six-month contract. location to provide daily support and maintenance of audiovisual and conferencing systems. The Project Manager reported to a designated Deutsche Bank representative and worked out of the company’s Cheung Kong Centre office in Kowloon, Hong Kong. The State Street, Hong Kong Project Manager was responsible for managing the integration of Deutsche Bank’s International Finance Centre, Central, Hong Kong International Commerce Centre office including the Auditoriumand media wall projects. Service, Maintenance & Event Support: Onsite visits provided to support, service and perform maintenance on audiovisual and Deutsche Bank conferencing systems, as well as dedicated event support, for the Hong Kong location. One Raffles Quay, Singapore Services included equipment testing prior to Town Hall and other executive meetings; audioconference and videoconference production support including setup and testing Onsite Staffing: Help Desk Team: for various meetings; replacement and testing of equipment; systems testing and Verrex provides a dedicated, full-time onsite team to staff Deutsche Bank’s regional help troubleshooting; upgrades to firmware; standby assistance for training sessions; and desk for the Asia Pacific region. Onsite staff includes one help desk manager, three support during videoconference calls, including bridge management. technicians and four coordinators. The team is responsible for handling all conferencing setup and support requests including tier 1 troubleshooting, meeting resource booking State Street Technology (Zhejiang) Co. Ltd and scheduling and answering requests. Hangzhou, Zhejiang, P.R. China Design services for integration of audiovisual and conferencing systems in new build-out of State Street’s Hangzhou China office. Services included creation of audiovisual control drawings and rack elevations for five presentation rooms, dedicated videoconference room, training room, training room with videoconference system, multiple public displays and a multipurpose room with videoconference capabilities.
  • 8. Project Profile State Street Bank and Trust Company EMEA Headquarters, Canary Wharf London, UK State Street, one of the world’s leading providers of financial services to institutional PROJECT HIGHLIGHT investors, selected Verrex to integrate conferencing, collaboration and presentation Among the various systems specified, State Street required a sophisticated, multi- technologies throughout the company’s new EMEA headquarters, sited prominently purpose meeting space for a broad range of applications. Verrex worked closely with at Canary Wharf. The multi-floor, multi-room fit out consisted of over 50 bespoke AV- the client and designer to integrate a versatile solution to meet the presentation, centric and enhanced spaces including incident management and control rooms, videoconferencing, recording and building-wide broadcast capabilities. A key highlight training and breakout rooms, reception, waiting areas, videoconferencing, standard of the space is the flexibility in its operation. and divisible meeting rooms, IT monitoring rooms, trading area, employee cafe, multi- configurable large meeting space and a building-wide TV distribution system. The corporate meeting space is a multi-divisible room, capable of three unique configurations: a large singular space, a dual space or three independent spaces. CHALLENGES There are three 16:9 27mm (108") motorized projection State Street undertook a major reorganization and screens, each with integrated videoconference camera, investment in its London operations, migrating services and three DLP projectors in each area that display high- and approximately 2,500 staff personnel from locations quality video and presentation materials independently or, at Canada Square, Royal Exchange, Bank Street and when the space is combined, all together. Sources include Cannon Street into the new Canary Wharf site. During computer, HD codec, HD DVD, cable television receiver integration Verrex teams worked within the constraints and facility-wide television distribution system. The system of an occupied, in-flux office space as furniture, equip- is also capable of broadcasting live to the building-wide ment and staff were moved in from other offices. This network, which allows events to be aired simultaneously project exemplified Verrex’s ability to turn over multiple across the facility. Events in the space can be recorded, rooms concurrently on time, in budget, under strict edited via an on-site production suite and made available deadlines and schedule changes, with no disruption to for multicasting over the client network. the client’s operations. IP-based HD videoconferencing capabilities are available SOLUTIONS in each of the three spaces, or any combination of the Demonstrating the proper training and credentials, spaces, within the room. All incoming video appears on Verrex personnel met the rigorous pre-qualification and vetting standards one, or all, of the projection screens, depending on room configuration. Three fixed implemented by Canary Wharf’s business district.To ensure shifting turn-over and HD cameras capture images of the main stage and lectern while three additional training dates were met, while staying within budget, required dedicated project cameras, built into the projection screens’ housings, capture the seated audience. management with a clear point of accountability. Equipment deliveries, on-site quality assurance, installation, coordination of trade teams, progress reports and scheduling It was crucial to State Street that the system offer a high level of versatility for its were all the responsibility of the Project Manager assigned solely to the fit out. presenters. Presenters have the ability to run presentations and control basic functions on their own from wireless touchpanels in the space. The presenter can also elect to have their session handled completely by AV technicians located in the room’s control booth, equipped with LCD displays and touchpanels for monitoring the event and controlling audio, video, sources and environmental conditions such as lighting. (Center Photo: State Street London Headquarters Multi-Configurable Large Meeting Space)
  • 9. Project Profile KPMG LLP Executive Boardroom New York, NY “ I am pleased to provide my highest recommendation for Verrex’s audiovisual services. After five years of working side-by-side with them, we have only the highest regard for their experience, professionalism and ability to make the right things happen. - AV Services Manager, KPMG LLP ” Creating a space that encourages collaboration, provides for optimum communication, the custom-built Boardroom table is equipped with twelve 17" flat panel LCD monitors. maximizes the impact of high-definition presentations and aesthetically represents the Each monitor resides in a motorized lift-housing that rises up out of the table when firm’s prestigious reputation, was the criteria in the design and integration of audio- needed, and recesses under the table when not in use. Positioned between two visual systems for KPMG’s Executive Boardroom. KPMG, provider of assurance, tax, seated meeting participants, the monitor shows the same image displayed on the legal, consulting and financial advisory services to main projection screen. Program audio for the presentation clients around the globe, selected Verrex for this key, sources is routed through a digital surround processor AV-enhanced executive space. and distributed to four, high-quality wall-mounted loud- speakers at the front and rear of the room. CHALLENGES Incorporate extensive audiovisual technology into the At each of the 26 seated table positions, unique audio Executive Boardroom without overwhelming meeting conference equipment is embedded into the millwork and participants or impacting the room’s refined style. virtually concealed when not in use. All table positions Display and audioconference components would need include a low profile microphone in a flip top, capacitive to be integrated into the custom, marble-inlay table. microphone mute switch with green LED to indicate active state, headset port and an individual loudspeaker. SOLUTIONS Incoming audio from conference calls is routed to each During the design phase, Verrex provided documen- loudspeaker providing optimum volume per participant tation and direction for build-out and infrastructure station. In addition, all embedded microphones have a requirements to the architect and contractors. This dedicated echo canceling processor to eliminate noise ensured system functionality and performance needs would be met while keeping the and echo during an audioconference. integrity of the interior design intact. Plans for addressing environmental factors, such The Boardroom’s audiovisual systems can be controlled from a dedicated operator’s as lighting and shade control, were also a focus during the design phase. Verrex station within the room or from the equipment rack station located outside. Each Design, Project Management and Field Engineers worked closely with the millwork control station is equipped with identical 15" LCD touchscreen controllers with contractor to seamlessly embed AV components into the custom table. custom menus and graphics. The Boardroom presentation system allows for the display of high-definition video GLOBAL MANAGED SERVICES sources and computer graphics onto a large projection screen via a ceiling-mounted KPMG selected a Verrex Preventive Maintenance contract to keep the AV systems in projector, which is recessed in the soffit. The projected image is formatted for high- this key, executive space at peak performance and to have unexpected issues definition, wide-screen technology. In addition to the main projection display system, addressed quickly.
  • 10. Project Profile Alcatel-Lucent HD Videoconferencing Executive Boardroom Murray Hill, NJ “ From putting together the best team to design, manage and integrate our projects to following up with our service needs, Verrex understands the importance of delivering quality each and every time. - IT Executive Support Manager, Alcatel-Lucent N e w l y f o r m e d t e l e c o m m u n i c a t i o n s l e a d e r, A l c a t e l - L u c e n t , r e q u i r e d a ” and custom mirror assembly are housed in the renovated projection room. Verrex videoconferencing solution unlike any other - high-definition that would utilize the specified the Polycom HDX 9004 conferencing codec to deliver high-definition voice, company’s own network and allow executives, from various points on the globe, video and content sharing. Ceiling-mounted loudspeakers provide high quality audio. to interact as if they were all in the boardroom together. Alcatel-Lucent selected Verrex as the designer and integrator of this industry A 12" tabletop multimedia touchpanel and 8" wireless lectern touchpanel control first project. all audiovisual and specially designed lighting in the room. The tabletop touchpanel features both “user” and CHALLENGES “tech” modes. User mode, with a simple and intuitive Dismantle the existing 11-year old system and interface, allows executives to conduct presentations and design, build and install one of the first true HD videoconferencing and features speed and one-touch videoconferencing solutions in its place. Architectural dialing. The tech mode allows AV and IT support staff to modifications would be required to adapt the room manage all system components. The control system was and ensure an authentic collaborative experience. The also custom programmed to create unique, visual lighting innovative system would have to be as intuitive as cues; lights illuminate on the active participants and possible for high-level executives to use unaided at all darken in the galley seating area. hours. A demanding deadline of just six weeks would require flawless coordination. Two distinct room details provide additional visual cues: microphone status collars translate mic state into colors SOLUTIONS (green for a live mic, red when muted and yellow during With Verrex Sales advanced in design, unique details system warm-up) and a multi time zone digital clock is and equipment were specified prior to moving to the mounted in the soffit. engineering stage. The Verrex Design team provided the project architect with drawings for reconstruction to ensure the room suited the new technology. In order to SYSTEM HIGHLIGHTS meet the strict timeline, Verrex Project Management was tasked with driving the Integrated controller, wireless and tabletop touchpanels, universal signal processors, entire schedule and coordinated all trades including architects, lighting and matrix switcher, video processors, HD DVD player, multisystem VCR, HD cable TV construction. tuner, HD videoconferencing codec, HD camera, HD LCD projector, rack and lectern- mounted HD LCD monitors, 46" LCD displays, custom mirror assembly, rear- All components were designed with an infrastructure to support 1080p. This three- projection screen, ceiling loudspeakers, audio matrix mixers, amplifier, gooseneck display boardroom features a 60" x 107" 16:9 rear-projection screen flanked by two lectern microphone, push-to-talk tabletop microphones, microphone status collars 46" LCD displays, all capable of displaying a variety of sources. An HD LCD projector and multi-zone digital clock. (Center Photo: Alcatel-Lucent High-Definition Executive Boardroom)
  • 11. Project Profile Arnold Worldwide Presentation and Screening Room Boston, MA “ As Director of AV Services for a major Advertising Agency, it’s my job to keep up with technology in our conference rooms. Our work is our product. If it doesn’t look great, we don’t get noticed. With the help of Verrex and our architects, they truly created a showpiece. Open concept, clean lines, an amazing screen, and environmentally friendly. Employees are stepping over each other to book this room. I’ve worked with many companies over my career, and Verrex is the best. They are well worth the price of admission. Piece of mind, great project management, as well as a superior product and staff. Would recommend to all businesses. - Director of AV Services, Arnold ” Arnold, the leading ad agency responsible for energizing brands such as Volvo, Carnival Cruise Lines and Jack Daniels, sought to convey an unmistakable message correct 16:9 aspect ratio; or two images, one on either side. Presentation sources include high-definition and standard DVD, laptop, two game consoles, satellite radio to clients and staff about their world-class creativity, energy and insight. Arnold and DVR. The system features a sophisticated, multi-window image processor with selected Verrex to help deliver this message, loud and clear, via the agency’s AV- edge-blending capabilities. enhanced Presentation & Screening Room, featuring an eye-catching 190" x 60" rear projection display. The result - immediate and Verrex recognized audio would play a critical role in powerful reactions from clients and staff the moment energizing presentations. To achieve an immersive effect they enter the room. – making the audience feel as if they are in the presen- tation, not just watching it – audio from the various CHALLENGES sources is broadcast through a powerful, 7.1 surround The room’s intended use, to review and present sound system. Six full-range program speakers in the campaigns to clients and staff, demanded an exciting, ceiling and a front-firing subwoofer incorporated into the flexible solution. Visual impact was foremost with a front wall deliver robust sound throughout the room. display that would fill the entire front wall, capable of multi-configurations. A powerful audio solution would A custom programmed, 6" touchpanel at the main table, be needed to fuel presentations. Environmentally- which can be run wireless or wired, permits non-technical conscious Arnold requested the project be “green- users to easily hold and conduct meetings through the friendly”, including reuse of existing equipment when use of intuitive menus. To further enhance the audience possible. experience, Verrex also incorporated control of environ- mental devices such as lighting and shades. Arnold staff SOLUTIONS can easily direct presentations, adjust audio, recall To provide Arnold with a complete solution, Verrex coordinated with the project lighting scenes and set the right mood, all from the architect, MEP engineer, furniture supplier and general contractor. This included a integrated touchpanel. thorough needs analysis to initiate design direction and AV architectural drawing GREEN AV development. Verrex worked in parallel with the architect’s development of interiors Several green, best-practices were featured in the project. An e-control system was and environmental considerations to ensure all client specifications would be met. To integrated for remote monitoring of system status. Programmed to shut down when achieve the client’s desired effect, the room required specific interior build-out as well not in use or at the end of the business day, remote monitoring helps preserve the as acoustical, lighting and window treatments. life of projection lamps and cuts down on energy consumption. At Arnold’s request, Verrex also utilized any existing client-owned equipment that could fulfill the The Presentation Room features a single, glass rear projection screen with 16:9 HD requirements of room functionality. Part of its Quality Assurance Program, Verrex aspect ratio. Three projectors allow for multiple display configurations: a single 190" x thoroughly tested each reused component at its own facility to ensure compatibility 60" continuous image that fills the entire wall; a centered 107" x 60" single image with and stability before on-site installation (Center Photo: Arnold Presentation & Screening Room)
  • 12. Project Profile MetLife Facility-Wide AV Build-Out Tampa, FL “ Because we have an established relationship with Verrex, we were able to design and implement a solution in Tampa that conforms to our vision of how we want to use AV across all of our facilities. - Senior AV Consultant, MetLife As the long-standing audiovisual provider for MetLife, Verrex was presented with the ” Videoconferencing Rooms. When specifying which videoconferencing systems to challenge of integrating the newly opened Tampa location with audiovisual systems integrate in each location, it was imperative the Project Manager be completely that were consistent throughout all MetLife facilities, worldwide. knowledgeable of the corporate infrastructure. Designing such value-adds as extra inputs for portable videoconferencing systems, gave the client added flexibility by CHALLENGES allowing for last minute meeting changes and future MetLife required meeting and conference room spaces growth applications. that could easily “morph” into multiple rooms on a dime, audiovisual capabilities that were almost exact replicas Lobby Signage. MetLife required the ability to get their of those in other locations within the company and an corporate message to visitors and employees. The lobby integrator that could be all but invisible as it tackled signage system is a valuable communication tool. From the installation work amid ongoing office operations. scheduled events to internal corporate messages, this tool has been instrumental in ensuring everyone stays SOLUTIONS informed. Coordinating closely with MetLife’s in-house AV staff, Verrex succeeded in helping design a technology Miscellaneous Rooms. The dining room and fitness solution that met the company’s requirement for a room also included flat panel display monitors and sound consistent AV system template. This included a reinforcement systems. dedicated Project Manager to act as liaison between the client and integration team. Conference Rooms. Each conference room includes the same type of projector, screen, audio and control Every meeting space and conference room was system. Some rooms required flexibility by either being designed with the same equipment, layout, programming and field installation used as one large venue or divided into separate meeting spaces. Variations in parameters. A Project Manager was dedicated solely to work on all MetLife projects functionality required some minor equipment changes depending upon the room throughout the country, keeping the team procedures and equipment consistent requirements. within each facility. (Center Photo: MetLife Divisible Meeting Space)
  • 13. GMSTM (Global Managed Services) Verrex GMS (Global Managed Services) is a comprehensive suite of solutions designed to increase usage and simplify the operation and management of business critical audiovisual and conferencing systems. Now management, support and maintenance of all collaboration, conferencing and presentation technologies – the complete range of visual communication systems and components – can be centralized providing a single-source umbrella for: Professional Services Preventive Maintenance & Repair Analysis and recommendations to improve Preventive maintenance and critical care AV infrastructure. service options. VNOC Services Onsite Staffing & Training End-to-end concierge management of audio Human capital to provide immediate support, and video conferences. operation and training services. Professional Services Onsite Staffing & Training A collaborative dialog with Verrex GMS will help identify and anticipate an Choose from dedicated on-site staffing or staff augmentation to provide live organization’s evolving AV communication needs. Professional Services provides meeting support, room checks, set up and trouble-shooting. A comprehensive a critical road map, assessing options, operations, infrastructure, service gaps training and certification program - Verrex University - is required for all Verrex and business requirements to arrive at the best, most strategic decision for the placed technicians and can be made available to an organization as part of their enterprise. own training process. Preventive Maintenance & Repair VNOC Services A comprehensive suite of service and support offerings to maximize uptime and Solutions designed to monitor and manage video and audio conferencing ROI: 24/7 global help desk, preventive maintenance, service agreements, environments ensuring trouble-free, effective and consistent communication equipment repair, loaner & rental systems, critical spares, asset management and across single or multiple time zones. Verrex VNOC services include: device and on-call Service Desk. Customization puts cost control in the user’s hands, network monitoring; device management; bridging services; conference scheduling selecting only those options that match a specific budget and need. and reservation management; conference management; and problem management.
  • 14. © Copyright Verrex Corporation. All Rights Reserved. opyrigh Verrex Corporatio A R ghts or erved. rve State Street Conference Center Presentation Room
  • 15. © Copyright Verrex Corporation. All Rights Reserved. Copyr gh V rrex orporation Al Rights ese v ati ht OSG Videoconferencing Boardroom
  • 16. © Copyright Verrex Corporation. All Rights Reserved. Cop righ Verrex Corp atio A R ghts eserved. ght o rve JPMorgan Chase Training Room
  • 17. © Copyright Verrex Corporation. All Rights Reserved. Copyrigh Ver ex orporation Al R h op e e ved. Diageo N.A. Headquarters Employee Cafe
  • 18. © Copyright Verrex Corporation. All Rights Reserved. r ra ghts eserved. MetLife Headquarters Corporate Auditorium
  • 19. © Copyright Verrex Corporation. All Rights Reserved. C o p r g h V re o o a ion A R ght eserved v State Street Lafayette Conference Center Lobby
  • 20. Expertise Systems Applications Design/Build Videoconferencing Boardrooms Architectural Coordination Audio/Video Conference Centers Systems Engineering Digital Signage Conference Rooms Project Management Presentation Corporate Auditoriums Subcontractor Coordination Audio Conferencing Divisible Spaces Control Systems Programming Sound Masking Executive Offices Rack Fabrication Sound Reinforcement Interview Rooms Installation Lobby & Reception GMS™ (Global Managed Services) Meeting Spaces - Professional Services Office Amenities - VNOC Services Presentation Rooms - Preventive Maintenance & Repair Trading Floors - Onsite Staffing & Training Training Facilities Video Walls About Verrex Founded in 1947, Verrex is a global design-build integrator and managed services provider of advanced conferencing, collaboration and presentation technologies. Specializing in benchmark enterprise-level corporate solutions, clients engage Verrex to communicate, collaborate and articulate locally and globally through videoconferencing, audio conferencing, digital signage, presentation and other audiovisual systems. Superior performance is Verrex’s hallmark offering clients the industry’s highest level of execution, broadest global footprint, universal standards and a sophisticated services portfolio. With principle offices in North America, Europe and Asia, Verrex has strategically positioned its presence to serve corporate hubs around the globe. For more information, visit verrex.com. Americas Headquarters EMEA Headquarters Asia Pacific Headquarters Verrex Corporation Verrex Limited Verrex Asia Limited Mountainside, NJ USA Herts, United Kingdom Kowloon Bay, Hong Kong Global Conferencing & Communication Solutions +1 908 232 7000 +44 (0) 1992 667 000 +852 3713 4200 www.verrex.com © 2011 Verrex and/or its affiliates. All rights reserved. Verrex, the Verrex New York | Boston | Tampa | Toronto | London | Mumbai | Singapore | Hong Kong | Shanghai | Sydney Logo and GMS are registered trademarks of Verrex Corporation and/or its affiliates in the U.S. and other countries. Please visit www.verrex.com for a complete list of Verrex global addresses, phone numbers and registrations.