With millions of conversations taking place across the Internet… perhaps you’re wondering what people are talking about, and caring about most, (right now!) when it comes to personal finance.
In this webinar, Karin Kane's COO, covers the latest top of mind topics across social and traditional media. From healthcare and minimum wage to saving for retirement and post-graduate concerns, this short overview has you covered.
For more finance trends or to inquire about monthly Finance trend reports, contact sales@evolve24.com.
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What's Trending (Right Now!) in Personal Finance
1. Trends in Personal Finance
Presenter: Karin Kane, Chief Operating Officer, evolve24
Karin is the COO of evolve24, an analytics firm that
specializes in audience perception. Her career
includes work at Sherpa Analytics, a big data
analytics firm; Thomson Reuters, a media
company; Georgeson, a financial consulting firm;
and the Carson Group, a financial services firm.
She holds an MBA from the Kellogg School of
Management, Northwestern University, and a BS
from the University of Notre Dame.
Karin lives with her family in Chicago, Illinois. She
has mostly learned to ignore dubious stock tips
shared by friends and relatives.
3. According to the Wall Street
Journal:
• Battles over money between couples are
frequent and brutal (4/12/15)
• College grads should plan for retirement NOW (5/7/15)
• 66% of households headed by someone aged
65 to 74% are in debt (5/7/2015)
• Nearly one in three Americans are behind on their
student debt payments (4/14/2015)
• Most people get an F on 529 Plan knowledge
(05/19/15)
evolve24 2015. All Rights Reserved. 2#e24Insights
4. But according to real people:
• Healthcare awareness and disease
prevention is the most important financial
issue!
• People are also worried about:
– Saving money
– Doing more for charity
– Earning more money
– And planning for college and post-college life
evolve24 2015. All Rights Reserved. 3#e24Insights
5. HOW CAN THIS
BE RIGHT?
4evolve24 2015. All Rights Reserved. #e24Insights
6. We are a big data analytics
and insights company that
measures audience
perception,
and uses that understanding
to help our clients change
behavior.
5evolve24 2015. All Rights Reserved. #e24Insights
7. In other words…
We look at what people are
actually talking about, not
what we think they should be
talking about!
6evolve24 2015. All Rights Reserved. #e24Insights
8. Broad Search returns
MILLIONS of articles
Here’s How:
First, we search for
personal finance
conversations.
evolve24 2015. All Rights Reserved. 7#e24Insights
9. Broad Search returns
MILLIONS of articles
Filter out the
JUNK
Insights Using a Big Data Approach
Goodbye,
junk!
evolve24 2015. All Rights Reserved. 8#e24Insights
10. Broad Search returns
MILLIONS of articles
Filter out the
JUNK
Insights Using a Big Data Approach
Goodbye,
junk!
Remove
IRRELEVANT
material
Goodbye,
nonsense!
evolve24 2015. All Rights Reserved. 9#e24Insights
11. Broad Search returns
MILLIONS of articles
Filter out the
JUNK
Insights Using a Big Data Approach
Goodbye,
junk!
Remove
IRRELEVANT
material
Goodbye,
nonsense!
Then, we IDENTIFY TOPICS
using a proprietary machine
learning technique
evolve24 2015. All Rights Reserved. 10
12. Insights Using a Big Data Approach
This leaves us with
clean, precise topics
around what people
are discussing.
Our last step is to
rank them in order of
importance, by their
ability to change
behaviors.
Goodbye,
nonsense!
3
5
41
2
9
8
10
6
7
evolve24 2015. All Rights Reserved. 11#e24Insights
13. *** Each of these topics that we’re sharing is made up of
hundreds of thousands (and for the first few, millions) of
articles. We’ve examined the volume, impressions, share of
voice, and sentiment for each one, and then looked at the
topics within each topic to get a better sense of what the
main sub-conversations are, or how it varies by audience
group. We don’t show that data here, but it is available and
you can contact us after this presentation if you’re
interested.
And full disclaimer: we are not investment professionals
and this information should not be construed as offering
investment advice. ***
evolve24 2015. All Rights Reserved. 12#e24Insights
14. #1: Healthcare costs are a major
concern.
evolve24 2015. All Rights Reserved.
“The lifetime cost to care
for a child with autism is
estimated to be as great as
$2.4 million.”
Carnegie Mellon
University, April 1
Healthy eating really does give you
more energy and saves you money.
Eating out becomes money guzzling.
Plus you pickup a good habit
cooking
13
The best way to save money in your lifetime, is to
eat healthy in your mealtimes.
#e24Insights
15. #2. Trouble Saving Money is an issue for
Everyone (but Millennials are most open
about it).
evolve24 2015. All Rights Reserved.
"I was at Target earlier this week
and they have so many cute items
available right now! I picked up a
few things that weren’t on sale and
now I’m wishing that I had held out
to take advantage of this
promotion!”
Shop Girl Daisy, April 3
“You ever bought something
and regretted it after? And
you were just like damn..
That was a lot of money
wasted...”
Twitter, April 2
14#e24Insights
16. #3. Most people would like to do more for
charity.
evolve24 2015. All Rights Reserved.
i have no money im so sad i
rlly want this not only bc of
jack but the fact its for a
good cause and i fully
support
We raised over $10,000 to support
the Bullhead City/Laughlin
@RelayForLife race on Saturday
May 2. #visitlaughlin
15#e24Insights
17. #4. Earning more is important to most
people – and talk is growing along with talk
of increasing the minimum wage.
evolve24 2015. All Rights Reserved.
I'm just trying to make
minimum wage and I'm
honestly feeling so attacked
right now I NEED TO EARN
MORE MONEY WTH
16#e24Insights
18. #5. Grads – and their families – are planning
for post-college life. It won’t be easy.
evolve24 2015. All Rights Reserved.
“One in three Americans required to
pay down student debt is a month or
more behind on payments
http://on.wsj.com/1NDI8X5”
Twitter, April 18
“Student loan companies
will apply your payments to
principal amount owed
LAST, so that as much
interest can accrue as
possible.”
17#e24Insights
19. What Are Recent Graduates Talking
About?
We looked at all topics of
conversation from recent
graduates, and then ranked
them across two metrics:
volume and emotion
(behavior change).
Remember this is still
personal finance
conversations.
evolve24 2015. All Rights Reserved. 18#e24Insights
20. What Are Recent Graduates Talking
About?
Highest volume
conversations:
1. Life After College
2. Obama & Fed Interest
Rates
3. Student Loan Help &
Advice
4. Repayment Mistakes
5. Gainful Employment
Restrictions (Loans)
evolve24 2015. All Rights Reserved. 19#e24Insights
21. What Are Recent Graduates Talking
About?
Highest emotion
conversations (most likely
to change behavior):
1. After College
Aspirations
2. Student Loan Debt for
Young & Old
3. Young Adult (Financial)
Planning
4. Colleges Offer Bonus
For On Time
Graduation
5. For-Profit Colleges
Forced To Close
evolve24 2015. All Rights Reserved. 20#e24Insights
22. It’s amazing what
you can learn
when you listen!
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23. But now: what do
I do with this?
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24. So what can I do with these insights?
•Improve
content
marketing
evolve24 2015. All Rights Reserved. 23#e24Insights
25. So what can I do with these insights?
•Inform your
brand planning,
strategy &
creative work
evolve24 2015. All Rights Reserved. 24#e24Insights
26. So what can I do with these insights?
•Avoid
emerging
risks
evolve24 2015. All Rights Reserved. 25#e24Insights
27. So what can I do with these insights?
•Aid product
development
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28. So what can I do with these insights?
•Adapt market
research
evolve24 2015. All Rights Reserved. 27#e24Insights
29. Summary
• This past month, by examining tens of millions of actual
conversations, you can see that people are most concerned by:
– Avoiding costly health issues
– Saving money: ideally by not paying taxes, putting away for
retirement, or paying student loan debt
– Doing more for charity, in small ways
– Earning more money (especially as the minimum wage
increases)
– And planning for college and post-college life
• You can use these in a variety of ways, from informing your brand
planning through avoiding emerging risks
evolve24 2015. All Rights Reserved. 28#e24Insights
Remember these are trends in personal finance, not in politics. People here are mostly talking about not getting sick so that they can save money, or how they care for their parents (Gen X and the younger Boomers), or how they care for their kids. Mostly, though, the focus is on staying healthy to save money. Despite quotes like this one about caring for a sick child, most people aren’t sure how to set aside enough to afford such health care, and they don’t.
Why? Millennial mostly discuss fashion and beauty shopping. And interestingly, they are positive about NOT saving money here! With older audience groups, this is very different. GenX and much of the Baby Boomers tend to see saving money on fashion as sort of a game. They got the coupon, they got the sale. But Millennial – they don’t mind spending a little to be more cutting edge.
Spending money on other things though – like taxes or education or even retirement – is much, much less popular.
So they find small organizations that do fun things at small costs: races, food drives, planting seeds, buying a book from a local school, etc. They also see these as ways to get free stuff and have a good experience: free seeds or little trees in return for volunteering on Arbor day, for example.
Talk isn’t limited to the burden of student loans alone, but also includes questions
about general finance, car loans, and living expenses. News articles within this topic point to the increased popularity of prepaid debit cards.
Examples of this include Tweets that notehow interest is accrued on the loans inways that are disadvantageous to payers,
After College Aspirations – this topic is all about “what can” or “what will” happen after school, like, “I can’t wait to get a job and move out after college” it differs from “Life After College” in content and tone. Life after college is pretty much about how hard and difficult school is.
Student Loan Debt for Young & Old – this topic is about varying ages in student debt, which includes parent loans, paying off long term student loans (like a 30 year consolidated loan). This is a very negative topic because it deals with loss, or payments
Young adult planning – includes financial planning, like first time home buyers, expenses due to moving away from home (or out of the home), career planning, paying off debts, credit card advice, etc.
For-Profit Colleges Forced To Close – in the last month scandal has forced some for-profit colleges, like Everest College, to close campuses.