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SOCIAL NETWORKING SITES &
        ONLINE RECRUITMENT




                   Presented by : Enas Wahdan
ESLSCA 28
                   Supervised by : Dr. Ahmed Shalaby
Contents
2

    • Introduction                       •   Research Methodology

    • Literature Review                       ◦ Research Problem
      ◦ Social Networking Sites               ◦ Research Questions
      ◦ History of social networking          ◦ Research Sample
         websites
                                              ◦ Method of data collection
      ◦ Most popular social networking
         sites
                                         •   Research Findings and Analysis
      ◦ Social Networking Usage
      ◦ Recruitment                           ◦ Survey Results
      ◦ E-Recruitment "Online            •   Conclusion and Recommendations
         recruitment"
      ◦ Social Recruiting


                                                            2
Introduction
3




    • This research aim to investigate the concept of social recruiting from
      the perception of both organizations and job seekers.

    • Investigate if they could accept to switch from the traditional
      methods for recruiting to this new trend by researching existing
      literature from a range of sources and by conducting primary
       research among the users of social networking sites.




                                                          3
Literature Review
4
    Social Networking Sites

    ◦   Social networking sites defined as web-based services that allow individuals to (1)
        construct a public or a semi-public profile within a bounded system, (2) articulate a
        list of other users with whom they share a connection, and (3) view and traverse
        their list of connections and those made by others within the system” (Boyd and Ellison
        2008 ).


    ◦   Social networks are online communities of people who typically share a common
        interest or activity.

    ◦   They are powerful in their ability to facilitate communication.

    ◦   SNSs users create profiles describe their interests and activities, using it to connect
        with friends.



                                                                          4
Literature Review
History of Social Networking Websites

•   First hint of SNSs was witnessed in 1997
    through formation of sixdegrees.com
•   Creation of Live Journal in 1999.
•   Cyworld 'Korea' , Lunar Storm 'Sweden' &
    Ryze.com ' San Francisco' in 2001.
•   Friendster 2002
•   LinkedIn & MySpace 2003
•   Facebook 2004
•   Bebo 2005
•   Twitter 2006
•   Google Buzz 2010


                                               5
Literature Review
Most popular Social Networking Sites
Facebook “2004”
•   Facebook platform helps people communicate more efficiently with their friends,
    family and coworkers.
•   More than 500 million active users, average user has 130 friends; People spend
    over 700 billion minutes per month on Facebook and its currently attracting most of
    the traffic among its competitors.

Linkedin “2003”
•   Linkedin is an interconnected network of experienced professionals from around
    the world.
•   Linkedin has over 80 million members in over 200 countries ,Executives from all
    Fortune 500 companies are Linkedin members.
•   It's a professional network of trusted contacts gives an advantage in career path.

                                                                    6
Literature Review
Most popular social networking sites

 Twitter “2006”
        • Twitter is a real-time information network that connects its users to the latest
       information about what they find interesting. Simply find the public streams, find
                                         most compelling and follow the conversations.


          •   Twitter has 175 million registered users. 95M tweets are written per day.


   •    Twitter connects businesses to customers in real-time. Businesses use Twitter to
         quickly share information with people interested in their products and services,
         gather real-time market intelligence and feedback, and build relationships with
                                              customers, partners and influential people.




                                                                  7
Literature Review
     Social Networking Sites Usage




(1) Most used social networking sites globally and time spent on each
site




                                                                        (2)

                                                                              8
Literature Review
9
        Recruitment
    •    Recruitment is the process of attracting individuals on a timely basis, in sufficient
         numbers, and with appropriate qualifications, and encouraging them to apply for
         jobs with an organization
    •    Recruitment must be done efficiently to increase the organization productivity and
         to avoid consequences of poor recruitment such as “employees turn over , high
         direct costs, a disruptive effect on the use of managerial time. It also affect the
         morale, motivation and job satisfaction of staff and on the level of organizational
         performance and customer satisfaction”.

    •    Recruitment traditional methods differ depending on organization’s budget, type of
         required candidate and type of position
          ◦   Internal recruitment
          ◦   External recruitment
          ◦   Employee referral
          ◦   Print Ads.


                                                                         9
Literature Review
10
     E-Recruitment “Online Recruitment”
     •   E-recruitment, also known as online recruitment , internet recruiting or
         cyberecruiting refers to the practice of advertising job vacancies online, and the
         formal sourcing about jobs online.

     •   It uses the power of the internet to match people to jobs, where organizations
         advertise vacancies on either job sites or their own websites.

     •   Its highly effective in attracting large number of applicants with lower costs and it
         saves time.

     •   It offers a direct communication between both candidates and organizations, where
         candidates information are available, and that would facilitate recruiting process.




                                                                         10
Literature Review
11
     Social Recruiting
     •   Social recruiting is when companies and
         recruiters use Facebook, Linkedin, Twitter and    80% of companies     Plan to recruit using SNSs
         other social media sites to source and recruit
         candidates for employment.                        46% of respondents Plan to spend more on social
                                                                              recruiting
     •   Social recruiting gives the employers a wider
         range to hunt for talents, provides increased     36%                  Spend less on job boards
         opportunities for prospective employees.          38%                  Spend less on third party
     •    On social networking sites, the employers find                        recruiters
         a lot about a candidate before contacting them    71% of respondents Are hiring now
         for an interview.
                                                           35%                  Ready to hire Now as their
     •   social recruiting considered to be a new                               business is booming
         marketing strategy for HR departments on
         organizations and a potential way of marketing 92% of actively         Use or plan to start recruiting
         job seekers them selves on these communities to hiring                 using SNSs
         be haunted.
                                                           86% use linkedin,60% use Facebook,50% use Twitter

     •   Jobvite social Recruiting Survey 2010" showed               Jobvite survey results 2010
         that :


                                                                                 11
Research Methodology
12
      Research Problem

     • This research mainly focuses on understanding the social
       networking sites nature and the factors that has contributed to the
       success of social networking sites as an effective marketing tool and
       a way of communication in the present time, also to investigate how
       it can be used by organizations to enhance online recruitment
       activities and to identify the perception of users engaged by this
       approach.




                                                           12
Research Methodology
13
      Research Questions

     • How do social networking sites members perceive the
       organizations approaching them through SNSs?

     • How social networking sites can be used by organizations to
       enhance online recruitment activities?

     • What are the perception and opinions of SNSs members and
       recruiters about social recruiting approach?
        ◦ Do they find it effective to be used?



                                                     13
Research Methodology
14
         Research Sample

     • The sample chosen for this research included mainly social networking
       sites members such as Facebook, Linkedin.

     • The sample varied between recruiters, HR managers, HR specialists and
       job seekers from different levels "juniors, seniors and executives" who's
       seeking new jobs, or aiming to change their career path using SNSs " and
       at the same time members of job groups on each Facebook and linkedin.

     •    The sample includes 157 respondents.




                                                               14
Research Methodology
    Method of data collection
• Questionnaire designed for both Job Seekers & Recruiters.

• The questionnaire consists of 24 questions , including 2 open questions.

• Categorized to four parts , first part is general part to define the
  demographics of respondents and their profiles second part about internet
  usage, third part about SNSs and finally forth part about recruitment and
  social recruiting approach.

•     Questionnaire was sent in form of web self completion survey via email
     and using Facebook and Linkedin groups.


                                                            15
Research Findings and Analysis
                          Survey Results
 Age & education level are two important factors influence the adaptation
  of respondents to social recruiting as a new trend.

 The highly rate usage of social networking sites among respondents will
  allow the spreading of the new idea about switching to social recruiting

 Results showed that high rates of using SNSs can be used by both job
  seekers and recruiters to communicate and get right feedbacks in no time.

 SNSs members and their profiles are the best way to find active and
  passive job seekers as long as they are qualified.

 Organizations presence on SNSs considered to be an essential tool of
  marketing and communication.


                                                          16
Research Findings and Analysis
17




                                 17
Research Findings and Analysis
18




                                 18
Research Findings and Analysis
19




                                 19
Research Findings and Analysis
20




                                 20
Research Findings and Analysis
21
     •    Passive Job Seeker is defined as
          someone that is not actively hunting for a
          job, but would consider a job if considered
          better" in another wordings " candidates
          are those who are not actively searching
          for a job. They are happy in their present
          position and organization, and are not
          looking out for a change anytime soon"
          most of the time they are people between
          mid to senior levels, many with a high
          level of expertise in their field, that would
          give an indicator that recruiters can haunt
          good talented workers even if they are a
          passive job seekers by presenting the
          available vacancies in an attractive way to
          attract these segment who are searching for
          certain criteria in their next Job or
          position.



                                                          21
Research Findings and Analysis

• They found it positive as recruiters
  can filter candidates by their profile
  upon the requested qualifications for
  the job.

• Other found that it's positive as the
  social networking sites support the
  employer with all information wanted
  about the applicants through their
  profile on SNS.

• Others found it Negative as they
  assumed the weakness of this             Social networking sites users' attitude toward
                                                  contacting them through SNSs.
  organization as they used SNSs as a
  tool to find people.



                                                                 22
Research Findings and Analysis


•   They described SNSs as highly active
    communities , effective communication tool
    and quick and easy way to reach companies




                                                 Users contacting organizations on SNSs




                                                                 23
Research Findings and Analysis


• Organizations presences in social
  networking sites are highly
  appreciated and useful in the present
  time as it’s a good tool for
  marketing, branding and considered
  to be a wide pool to attract required   Organizations using social networking
  candidates for available vacancies.             sites for Recruitment




                                            Members recommendations for SNSs use
                                            for their companies
                                                              24
Research Findings and Analysis




          Social media usage for recruitment by companies




   Social Media Usage in different activities by companies   25
Research Findings and Analysis




  Effectiveness of SNSs role for online
  recruitment
                                                       Cost effectiveness of recruiting using SNSs




Efficiency of SNSs in recruiting talented candidates


                                                                                26
Conclusion and Recommendations
27

     • The aim of this research was to investigate if social networking sites can be
       used by organizations to enhance online recruitment, also to measure the
       perception of both job seekers and recruiters whose also are social
       networking sites users about social recruiting approach , in another
       wording " Online recruitment through social networking sites "
      From both the literature review and survey findings:
     • Social networking sites are a new trend experiencing a rapid growth,
       considered to be a perfect place to communicate and interact with people.

     • Social networking sites are highly used for searching jobs, and also for
       advertising available jobs by recruiters as it’s a wide pool to attract good
       and talented workers.
     • For organizations and recruiters social networking sites act as a good tool
       to find the requested qualified candidates and that’s because of its nature of
       sharing information about members.


                                                                  27
Conclusion and Recommendations
28

     •   From the survey results Managers are opened to the idea of using social
         networking sites for many activities such as recruiting, advertising jobs
         for free and paid ads also , and direct sourcing.
     •   Online recruitment through social networking sites " social recruiting"
         is a new trend perceived as an efficient and effective way by the
         majority of respondents, facilitate the easy reach for both sides "
         recruiters and job seekers"
     •   Usage of online recruitment may save time and costs in searching for
         candidates; they also allow job seekers to apply to more companies and
         positions.
     •   For those passive job seekers, social recruiting is a better way to reach
         them from their profiles on social networking sites.


                                                               28
29
30
Recommendations
31

     • Organizations should have a strategy to deal with new trends such as social
       networking sites in the context of its activities "marketing, recruitment etc"
       and should benefit from the advantages of these trends.

     • Social recruiting is an effective way "easy, fast and cost effective" to hunt
       the qualified candidates and organizations should consider this concept in
       their hiring plan in order to lower the cost and get the best candidates with
       the requested qualifications.

     • Social networking sites is a new trend should be adopted in organizations
       as it’s an efficient and cost effective solution for many activities in the
       organization such as marketing, branding, recruiting, public relations and
       many other activities within the organization.
     • Further Research
     • Further research would be conducted to set the strategies organizations
       should follow in their hiring plan while using social networking sites.

                                                                 31
32




     Thank You



                 32

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Social Networking Sites and Online Recruitment

  • 1. SOCIAL NETWORKING SITES & ONLINE RECRUITMENT Presented by : Enas Wahdan ESLSCA 28 Supervised by : Dr. Ahmed Shalaby
  • 2. Contents 2 • Introduction • Research Methodology • Literature Review ◦ Research Problem ◦ Social Networking Sites ◦ Research Questions ◦ History of social networking ◦ Research Sample websites ◦ Method of data collection ◦ Most popular social networking sites • Research Findings and Analysis ◦ Social Networking Usage ◦ Recruitment ◦ Survey Results ◦ E-Recruitment "Online • Conclusion and Recommendations recruitment" ◦ Social Recruiting 2
  • 3. Introduction 3 • This research aim to investigate the concept of social recruiting from the perception of both organizations and job seekers. • Investigate if they could accept to switch from the traditional methods for recruiting to this new trend by researching existing literature from a range of sources and by conducting primary research among the users of social networking sites. 3
  • 4. Literature Review 4 Social Networking Sites ◦ Social networking sites defined as web-based services that allow individuals to (1) construct a public or a semi-public profile within a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and those made by others within the system” (Boyd and Ellison 2008 ). ◦ Social networks are online communities of people who typically share a common interest or activity. ◦ They are powerful in their ability to facilitate communication. ◦ SNSs users create profiles describe their interests and activities, using it to connect with friends. 4
  • 5. Literature Review History of Social Networking Websites • First hint of SNSs was witnessed in 1997 through formation of sixdegrees.com • Creation of Live Journal in 1999. • Cyworld 'Korea' , Lunar Storm 'Sweden' & Ryze.com ' San Francisco' in 2001. • Friendster 2002 • LinkedIn & MySpace 2003 • Facebook 2004 • Bebo 2005 • Twitter 2006 • Google Buzz 2010 5
  • 6. Literature Review Most popular Social Networking Sites Facebook “2004” • Facebook platform helps people communicate more efficiently with their friends, family and coworkers. • More than 500 million active users, average user has 130 friends; People spend over 700 billion minutes per month on Facebook and its currently attracting most of the traffic among its competitors. Linkedin “2003” • Linkedin is an interconnected network of experienced professionals from around the world. • Linkedin has over 80 million members in over 200 countries ,Executives from all Fortune 500 companies are Linkedin members. • It's a professional network of trusted contacts gives an advantage in career path. 6
  • 7. Literature Review Most popular social networking sites Twitter “2006” • Twitter is a real-time information network that connects its users to the latest information about what they find interesting. Simply find the public streams, find most compelling and follow the conversations. • Twitter has 175 million registered users. 95M tweets are written per day. • Twitter connects businesses to customers in real-time. Businesses use Twitter to quickly share information with people interested in their products and services, gather real-time market intelligence and feedback, and build relationships with customers, partners and influential people. 7
  • 8. Literature Review Social Networking Sites Usage (1) Most used social networking sites globally and time spent on each site (2) 8
  • 9. Literature Review 9 Recruitment • Recruitment is the process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, and encouraging them to apply for jobs with an organization • Recruitment must be done efficiently to increase the organization productivity and to avoid consequences of poor recruitment such as “employees turn over , high direct costs, a disruptive effect on the use of managerial time. It also affect the morale, motivation and job satisfaction of staff and on the level of organizational performance and customer satisfaction”. • Recruitment traditional methods differ depending on organization’s budget, type of required candidate and type of position ◦ Internal recruitment ◦ External recruitment ◦ Employee referral ◦ Print Ads. 9
  • 10. Literature Review 10 E-Recruitment “Online Recruitment” • E-recruitment, also known as online recruitment , internet recruiting or cyberecruiting refers to the practice of advertising job vacancies online, and the formal sourcing about jobs online. • It uses the power of the internet to match people to jobs, where organizations advertise vacancies on either job sites or their own websites. • Its highly effective in attracting large number of applicants with lower costs and it saves time. • It offers a direct communication between both candidates and organizations, where candidates information are available, and that would facilitate recruiting process. 10
  • 11. Literature Review 11 Social Recruiting • Social recruiting is when companies and recruiters use Facebook, Linkedin, Twitter and 80% of companies Plan to recruit using SNSs other social media sites to source and recruit candidates for employment. 46% of respondents Plan to spend more on social recruiting • Social recruiting gives the employers a wider range to hunt for talents, provides increased 36% Spend less on job boards opportunities for prospective employees. 38% Spend less on third party • On social networking sites, the employers find recruiters a lot about a candidate before contacting them 71% of respondents Are hiring now for an interview. 35% Ready to hire Now as their • social recruiting considered to be a new business is booming marketing strategy for HR departments on organizations and a potential way of marketing 92% of actively Use or plan to start recruiting job seekers them selves on these communities to hiring using SNSs be haunted. 86% use linkedin,60% use Facebook,50% use Twitter • Jobvite social Recruiting Survey 2010" showed Jobvite survey results 2010 that : 11
  • 12. Research Methodology 12 Research Problem • This research mainly focuses on understanding the social networking sites nature and the factors that has contributed to the success of social networking sites as an effective marketing tool and a way of communication in the present time, also to investigate how it can be used by organizations to enhance online recruitment activities and to identify the perception of users engaged by this approach. 12
  • 13. Research Methodology 13 Research Questions • How do social networking sites members perceive the organizations approaching them through SNSs? • How social networking sites can be used by organizations to enhance online recruitment activities? • What are the perception and opinions of SNSs members and recruiters about social recruiting approach? ◦ Do they find it effective to be used? 13
  • 14. Research Methodology 14 Research Sample • The sample chosen for this research included mainly social networking sites members such as Facebook, Linkedin. • The sample varied between recruiters, HR managers, HR specialists and job seekers from different levels "juniors, seniors and executives" who's seeking new jobs, or aiming to change their career path using SNSs " and at the same time members of job groups on each Facebook and linkedin. • The sample includes 157 respondents. 14
  • 15. Research Methodology Method of data collection • Questionnaire designed for both Job Seekers & Recruiters. • The questionnaire consists of 24 questions , including 2 open questions. • Categorized to four parts , first part is general part to define the demographics of respondents and their profiles second part about internet usage, third part about SNSs and finally forth part about recruitment and social recruiting approach. • Questionnaire was sent in form of web self completion survey via email and using Facebook and Linkedin groups. 15
  • 16. Research Findings and Analysis Survey Results  Age & education level are two important factors influence the adaptation of respondents to social recruiting as a new trend.  The highly rate usage of social networking sites among respondents will allow the spreading of the new idea about switching to social recruiting  Results showed that high rates of using SNSs can be used by both job seekers and recruiters to communicate and get right feedbacks in no time.  SNSs members and their profiles are the best way to find active and passive job seekers as long as they are qualified.  Organizations presence on SNSs considered to be an essential tool of marketing and communication. 16
  • 17. Research Findings and Analysis 17 17
  • 18. Research Findings and Analysis 18 18
  • 19. Research Findings and Analysis 19 19
  • 20. Research Findings and Analysis 20 20
  • 21. Research Findings and Analysis 21 • Passive Job Seeker is defined as someone that is not actively hunting for a job, but would consider a job if considered better" in another wordings " candidates are those who are not actively searching for a job. They are happy in their present position and organization, and are not looking out for a change anytime soon" most of the time they are people between mid to senior levels, many with a high level of expertise in their field, that would give an indicator that recruiters can haunt good talented workers even if they are a passive job seekers by presenting the available vacancies in an attractive way to attract these segment who are searching for certain criteria in their next Job or position. 21
  • 22. Research Findings and Analysis • They found it positive as recruiters can filter candidates by their profile upon the requested qualifications for the job. • Other found that it's positive as the social networking sites support the employer with all information wanted about the applicants through their profile on SNS. • Others found it Negative as they assumed the weakness of this Social networking sites users' attitude toward contacting them through SNSs. organization as they used SNSs as a tool to find people. 22
  • 23. Research Findings and Analysis • They described SNSs as highly active communities , effective communication tool and quick and easy way to reach companies Users contacting organizations on SNSs 23
  • 24. Research Findings and Analysis • Organizations presences in social networking sites are highly appreciated and useful in the present time as it’s a good tool for marketing, branding and considered to be a wide pool to attract required Organizations using social networking candidates for available vacancies. sites for Recruitment Members recommendations for SNSs use for their companies 24
  • 25. Research Findings and Analysis Social media usage for recruitment by companies Social Media Usage in different activities by companies 25
  • 26. Research Findings and Analysis Effectiveness of SNSs role for online recruitment Cost effectiveness of recruiting using SNSs Efficiency of SNSs in recruiting talented candidates 26
  • 27. Conclusion and Recommendations 27 • The aim of this research was to investigate if social networking sites can be used by organizations to enhance online recruitment, also to measure the perception of both job seekers and recruiters whose also are social networking sites users about social recruiting approach , in another wording " Online recruitment through social networking sites "  From both the literature review and survey findings: • Social networking sites are a new trend experiencing a rapid growth, considered to be a perfect place to communicate and interact with people. • Social networking sites are highly used for searching jobs, and also for advertising available jobs by recruiters as it’s a wide pool to attract good and talented workers. • For organizations and recruiters social networking sites act as a good tool to find the requested qualified candidates and that’s because of its nature of sharing information about members. 27
  • 28. Conclusion and Recommendations 28 • From the survey results Managers are opened to the idea of using social networking sites for many activities such as recruiting, advertising jobs for free and paid ads also , and direct sourcing. • Online recruitment through social networking sites " social recruiting" is a new trend perceived as an efficient and effective way by the majority of respondents, facilitate the easy reach for both sides " recruiters and job seekers" • Usage of online recruitment may save time and costs in searching for candidates; they also allow job seekers to apply to more companies and positions. • For those passive job seekers, social recruiting is a better way to reach them from their profiles on social networking sites. 28
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  • 31. Recommendations 31 • Organizations should have a strategy to deal with new trends such as social networking sites in the context of its activities "marketing, recruitment etc" and should benefit from the advantages of these trends. • Social recruiting is an effective way "easy, fast and cost effective" to hunt the qualified candidates and organizations should consider this concept in their hiring plan in order to lower the cost and get the best candidates with the requested qualifications. • Social networking sites is a new trend should be adopted in organizations as it’s an efficient and cost effective solution for many activities in the organization such as marketing, branding, recruiting, public relations and many other activities within the organization. • Further Research • Further research would be conducted to set the strategies organizations should follow in their hiring plan while using social networking sites. 31
  • 32. 32 Thank You 32