Quality is in the Eye of the Beholder, by Slvia Avary-Silveira

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Silvia Avary-Silveira, Senior Localization Manager at VeriSign, explains the processes used in her company to control the quality of its translated materials and to measure the service level of the company's external vendors.

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Quality is in the Eye of the Beholder Silvia Avary-Silveira VeriSign Inc.

VeriSign Inc. ,[object Object],[object Object],[object Object],[object Object],[object Object]

What is Quality? ,[object Object],[object Object]

Linguistic Quality ,[object Object],[object Object],[object Object]

VeriSign Approach to Quality ,[object Object],[object Object],[object Object],[object Object],[object Object]

Quality Scorecards Output ,[object Object],[object Object],[object Object],[object Object]

THANK YOU! Silvia Avary-Silveira [email_address]

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