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WISDOM
MANAGEMENT MODEL
PRACTICAL
FAHMI SHEIKH OMAR
CYBERJAYA
WHAT IS WISDOM MANAGEMENT?
WM IS A METHOD OF IMPLEMENTING WISDOM IN SELF AND
ORGANISATIONS (“ENVIRONMENT”).
WM IS A JOURNEY.
THE GOAL OF IMPLEMENTING WISDOM IN SELF, ORGANISATIONS -
AND BEYOND- IS ALL-ROUND IMPROVEMENT AND ULTIMATE HAPPINESS
(“BETTERMENT”).
FOR WISDOM TO BE IMPLEMENTED WELL IN THOSE ENVIRONMENTS,
THERE ARE 2 PIVOTAL ELEMENTS TO CONSIDER:
• WISDOM STRUCTURE (“MODEL”)
• WISDOM MEASUREMENT (“KWI”).
Copyright 2017 Fahmi Sheikh Omar3
• Three challenges of betterment:
SELF
ABILITY TO DIFFERENTIATE AND
THUS MAKE BETTER
DECISIONS BY CONSTANT
REFLECTION OF WHAT WE
ENCOUNTER IN OUR LIFE.
WITH WM, A PERSON CAN
LEARN TO BECOME
SELFLESS.
ORGANISATION
ABILITY TO DIFFERENTIATE WHICH DECISIONS
ARE SUPPORTED BY D.I.K. (DATA-INFO-
KNOWLEDGE) AND WHICH REQUIRE
LEADERSHIP AND WISDOM.
WITH WM, AN
ORGANISATION CAN
LEARN TO
TRANSFORM.
WORLD
EVERYONE WANTS TO MAKE
THE WORLD A BETTER PLACE.
SOME MAY NOT BE DOING
IT WELL. WM PROVIDES
AMICABLE SOLUTIONS TO
GUIDE WORLD LEADERS.
THE WORLD WE ARE
LEAVING BEHIND CAN
LEARN TO
TRANSCEND.
Copyright 2017 Fahmi Sheikh Omar
“BETTERMENT”
AGENT
BETTER PERSON SELFLESS
WHOLE
ORGANISATION AS
AGENT OF
“BETTERMENT”
BETTER
ORGANISATIONAL
LEADERSHIP
TRANSFORMATION
ORGANISATION
SELF
BETTER
INTERACTIONS &
JUDGMENT
WISE LEADERS TRANSCENDENCE
WORLD
4
E
N
D
-
R
E
S
U
L
T
S
Copyright 2017 Fahmi Sheikh Omar
KNOWLEDGE. EXPERIENCE. WISDOM.
5
K.E.W. STAGES FOR LEADERS
KNOWLEDGE
INFORMATION
DATA
EXPERIENCE
PRO-ACTIVE
PRACTICE
WISDOM
JUDGEMENT
CHARACTER
Hindsights
Hindsights
Intuition/ Foresights
Intuition/ Foresights
Insights
Theory
Enrichment
Structured
Engagement
Reflective
Relearn
Awareness of Knowledge Fallbility
Awareness of Knowledge Fallibility
Awareness of Experience Insatiability
“If you can’t manage it, it won’t have impact.”
-fahmi sh. omar
Copyright 2017 Fahmi Sheikh Omar6
WISE LEADERSHIP IS A START….
• BUT IT IS NOT ENOUGH TO HAVE IMPACTFUL “BETTERMENT”
FOR ORGANISATIONS.
• WISDOM OF THE CROWD IS ALSO NECESSARY.
Copyright 2017 Fahmi Sheikh Omar
WISDOM PROCESS/ STRUCTURE MUST BE MANAGED WELL
7
TO BE IMPACTFUL AND ACTION-BASED*,
WISDOM MANAGEMENT
* as opposed to wisdom being philosophical
Copyright 2017 Fahmi Sheikh Omar8
WISDOM MANAGEMENT MODEL
TRANSFORMA
TION AGENT
WISE PERSON
SELFLESS
PERSONALITY
WHOLE
ORGANISATION
AS AGENT OF
“BETTERMENT”
BETTER
ORGANISATI
ONAL
LEADERSHIP
TRANSCENDI
NG PRINCIPLE
ORGANISATIONSELF
BETTER
INTERACTION
S &
JUDGMENT
WISE LEADERS
TRANSCENDE
NCE
WORLD
TRANSFORMATION
CHARACTER / JUDGMENTAL STRENGTHS
WISDOM
EXPERIENCE
TRANSCENDENCE
IMPACTFUL
ACTION
PRACTICE & PRO-ACTIVE
KNOWLEDGE
DATA & INFORMATION
Theory
Enrichment
Practice&
Engagement
Reflect&
Relearn
BeyondSelf
Hindsights
Foresights
Awareness of
Knowledge
Fallibility
Insights
Awareness of
Experience
Insatiability
Copyright 2017 Fahmi Sheikh Omar9
SOME KEY WISDOM INDICATORS (KWI)
• Wisdom’s Key Outcomes Are:
• Selflessness
• Transformation
• Transcendence
• For Organisations, KWIs can include but not limited to the following aspects:
• Selflessness
• Number of leaders who demonstrated good governance and judgment in metting out
decisions on behalf of the organisation.
• Other evidences such as the number of times the organisations’ personnel cover work for
others without getting paid extra.
• Transformation
• Number of internal projects conducted by the organisation resulting in major cost
effectiveness.
• “Well-being index” for the HR and family members.
• Transcendence
• Number of external engagements towards better society, better environment and better
nation.
• Higher CSR to profit ratio
Copyright 2017 Fahmi Sheikh Omar10
FROM AN ISLAMIC PERSPECTIVE
• Knowledge and wisdom are tightly-coupled in the Holy Quran.
• Wisdom was given by Allah swt to many prophets such as Sulaiman, Daud, Yusof,
Musa, and Isa. However, wisdom was given to and taught by Prophet Muhammad
‫ﷺ‬ to sahabahs.
• The Prophet ‫ﷺ‬ himself an illiterate, provide equal emphasis on both knowledge
and wisdom.
• Wisdom taught by the Prophet ‫ﷺ‬ was a practical one.
• Output for both are usually stronger faith and good deeds done the best way
possible (‘Ihsana’).
• Managing wisdom in Islam starts by understanding the context and according
highest reverence to the Holy Quran. It also requires deeper understanding the
practices and sayings of the Prophet ‫ﷺ‬ including those which may seem
contradictory at first sight.
• The Prophet ‫ﷺ‬ managed and taught wisdom by engagement and action, not mere
sayings.
Copyright 2017 Fahmi Sheikh Omar11
A FEW EXAMPLES OF WISDOM DURING
MUHAMMAD ‫’ﷺ‬S PROPHETHOOD
• How the Prophet ‫ﷺ‬ handled the mistreatment of Taif people against his call
towards Islam.
• Offer by the Angel Jibril to crush Taif replaced with a supplement (doa).
• How the Prophet ‫ﷺ‬ handled the growing mistreatment by the Quraisy in
Mekah by making a hijrah (migration) to Madinah with the believers/ sahabahs.
• Acceptance by the Ansar (Helpers) in Madinah pre-empted.
• Events leading towards the treaty of Hudaybiyah and Fath Mekah.
• Anger of sahabahs curbed / victory deferred.
• The way a zina (adultery) case confessed by a woman was handled.
• Hudud deferred.
• The instance of a Bedouin who urinated inside the Prophet’s masjid
• Anger of sahabahs curbed.
• … and many more examples.
Copyright 2017 Fahmi Sheikh Omar12
REFERENCES
• Kupers, W. & Pauleen, D, A Handbook of Practical Wisdom,
Gower (2013)
• Bachmann, C., Habisch, A. & Dierksmeier, C. J Bus Ethics (2017)
• Surowiecki, J., The Wisdom of Crowds, Anchor (2004)
Copyright 2017
Fahmi Sheikh Omar, Kuala Lumpur, Malaysia
fahmi@marff.com
Some copyrights belong to Universiti Islam Malaysia.
Thank you

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Wisdom Management Model

  • 2. WHAT IS WISDOM MANAGEMENT? WM IS A METHOD OF IMPLEMENTING WISDOM IN SELF AND ORGANISATIONS (“ENVIRONMENT”). WM IS A JOURNEY. THE GOAL OF IMPLEMENTING WISDOM IN SELF, ORGANISATIONS - AND BEYOND- IS ALL-ROUND IMPROVEMENT AND ULTIMATE HAPPINESS (“BETTERMENT”). FOR WISDOM TO BE IMPLEMENTED WELL IN THOSE ENVIRONMENTS, THERE ARE 2 PIVOTAL ELEMENTS TO CONSIDER: • WISDOM STRUCTURE (“MODEL”) • WISDOM MEASUREMENT (“KWI”).
  • 3. Copyright 2017 Fahmi Sheikh Omar3 • Three challenges of betterment: SELF ABILITY TO DIFFERENTIATE AND THUS MAKE BETTER DECISIONS BY CONSTANT REFLECTION OF WHAT WE ENCOUNTER IN OUR LIFE. WITH WM, A PERSON CAN LEARN TO BECOME SELFLESS. ORGANISATION ABILITY TO DIFFERENTIATE WHICH DECISIONS ARE SUPPORTED BY D.I.K. (DATA-INFO- KNOWLEDGE) AND WHICH REQUIRE LEADERSHIP AND WISDOM. WITH WM, AN ORGANISATION CAN LEARN TO TRANSFORM. WORLD EVERYONE WANTS TO MAKE THE WORLD A BETTER PLACE. SOME MAY NOT BE DOING IT WELL. WM PROVIDES AMICABLE SOLUTIONS TO GUIDE WORLD LEADERS. THE WORLD WE ARE LEAVING BEHIND CAN LEARN TO TRANSCEND.
  • 4. Copyright 2017 Fahmi Sheikh Omar “BETTERMENT” AGENT BETTER PERSON SELFLESS WHOLE ORGANISATION AS AGENT OF “BETTERMENT” BETTER ORGANISATIONAL LEADERSHIP TRANSFORMATION ORGANISATION SELF BETTER INTERACTIONS & JUDGMENT WISE LEADERS TRANSCENDENCE WORLD 4 E N D - R E S U L T S
  • 5. Copyright 2017 Fahmi Sheikh Omar KNOWLEDGE. EXPERIENCE. WISDOM. 5 K.E.W. STAGES FOR LEADERS KNOWLEDGE INFORMATION DATA EXPERIENCE PRO-ACTIVE PRACTICE WISDOM JUDGEMENT CHARACTER Hindsights Hindsights Intuition/ Foresights Intuition/ Foresights Insights Theory Enrichment Structured Engagement Reflective Relearn Awareness of Knowledge Fallbility Awareness of Knowledge Fallibility Awareness of Experience Insatiability “If you can’t manage it, it won’t have impact.” -fahmi sh. omar
  • 6. Copyright 2017 Fahmi Sheikh Omar6 WISE LEADERSHIP IS A START…. • BUT IT IS NOT ENOUGH TO HAVE IMPACTFUL “BETTERMENT” FOR ORGANISATIONS. • WISDOM OF THE CROWD IS ALSO NECESSARY.
  • 7. Copyright 2017 Fahmi Sheikh Omar WISDOM PROCESS/ STRUCTURE MUST BE MANAGED WELL 7 TO BE IMPACTFUL AND ACTION-BASED*, WISDOM MANAGEMENT * as opposed to wisdom being philosophical
  • 8. Copyright 2017 Fahmi Sheikh Omar8 WISDOM MANAGEMENT MODEL TRANSFORMA TION AGENT WISE PERSON SELFLESS PERSONALITY WHOLE ORGANISATION AS AGENT OF “BETTERMENT” BETTER ORGANISATI ONAL LEADERSHIP TRANSCENDI NG PRINCIPLE ORGANISATIONSELF BETTER INTERACTION S & JUDGMENT WISE LEADERS TRANSCENDE NCE WORLD TRANSFORMATION CHARACTER / JUDGMENTAL STRENGTHS WISDOM EXPERIENCE TRANSCENDENCE IMPACTFUL ACTION PRACTICE & PRO-ACTIVE KNOWLEDGE DATA & INFORMATION Theory Enrichment Practice& Engagement Reflect& Relearn BeyondSelf Hindsights Foresights Awareness of Knowledge Fallibility Insights Awareness of Experience Insatiability
  • 9. Copyright 2017 Fahmi Sheikh Omar9 SOME KEY WISDOM INDICATORS (KWI) • Wisdom’s Key Outcomes Are: • Selflessness • Transformation • Transcendence • For Organisations, KWIs can include but not limited to the following aspects: • Selflessness • Number of leaders who demonstrated good governance and judgment in metting out decisions on behalf of the organisation. • Other evidences such as the number of times the organisations’ personnel cover work for others without getting paid extra. • Transformation • Number of internal projects conducted by the organisation resulting in major cost effectiveness. • “Well-being index” for the HR and family members. • Transcendence • Number of external engagements towards better society, better environment and better nation. • Higher CSR to profit ratio
  • 10. Copyright 2017 Fahmi Sheikh Omar10 FROM AN ISLAMIC PERSPECTIVE • Knowledge and wisdom are tightly-coupled in the Holy Quran. • Wisdom was given by Allah swt to many prophets such as Sulaiman, Daud, Yusof, Musa, and Isa. However, wisdom was given to and taught by Prophet Muhammad ‫ﷺ‬ to sahabahs. • The Prophet ‫ﷺ‬ himself an illiterate, provide equal emphasis on both knowledge and wisdom. • Wisdom taught by the Prophet ‫ﷺ‬ was a practical one. • Output for both are usually stronger faith and good deeds done the best way possible (‘Ihsana’). • Managing wisdom in Islam starts by understanding the context and according highest reverence to the Holy Quran. It also requires deeper understanding the practices and sayings of the Prophet ‫ﷺ‬ including those which may seem contradictory at first sight. • The Prophet ‫ﷺ‬ managed and taught wisdom by engagement and action, not mere sayings.
  • 11. Copyright 2017 Fahmi Sheikh Omar11 A FEW EXAMPLES OF WISDOM DURING MUHAMMAD ‫’ﷺ‬S PROPHETHOOD • How the Prophet ‫ﷺ‬ handled the mistreatment of Taif people against his call towards Islam. • Offer by the Angel Jibril to crush Taif replaced with a supplement (doa). • How the Prophet ‫ﷺ‬ handled the growing mistreatment by the Quraisy in Mekah by making a hijrah (migration) to Madinah with the believers/ sahabahs. • Acceptance by the Ansar (Helpers) in Madinah pre-empted. • Events leading towards the treaty of Hudaybiyah and Fath Mekah. • Anger of sahabahs curbed / victory deferred. • The way a zina (adultery) case confessed by a woman was handled. • Hudud deferred. • The instance of a Bedouin who urinated inside the Prophet’s masjid • Anger of sahabahs curbed. • … and many more examples.
  • 12. Copyright 2017 Fahmi Sheikh Omar12 REFERENCES • Kupers, W. & Pauleen, D, A Handbook of Practical Wisdom, Gower (2013) • Bachmann, C., Habisch, A. & Dierksmeier, C. J Bus Ethics (2017) • Surowiecki, J., The Wisdom of Crowds, Anchor (2004)
  • 13. Copyright 2017 Fahmi Sheikh Omar, Kuala Lumpur, Malaysia fahmi@marff.com Some copyrights belong to Universiti Islam Malaysia. Thank you