1. Customer Feedback Form
Based on your experience
Strongly
Disagree
Disagree Neutral Agree
Strongly
Agree
How is the Supervisors’ management &
assistance? ☹ 🙁 😐 🙂 ☺
How satisfied are with the customer service ☹ 🙁 😐 🙂 ☺
Quality/ Quantity of fuel ☹ 🙁 😐 🙂 ☺
Cleanliness of the outlet ☹ 🙁 😐 🙂 ☺
Staff friendliness ☹ 🙁 😐 🙂 ☺
Design/ Layout of the retail ☹ 🙁 😐 🙂 ☺
Convenience of the location ☹ 🙁 😐 🙂 ☺
Safety of the outlet ☹ 🙁 😐 🙂 ☺
Response on complaints ☹ 🙁 😐 🙂 ☺
Acceptance of Cards (Digi-Cash, Debit/Credit) ☹ 🙁 😐 🙂 ☺
Are you aware of PSO engine oils? Yes  No 
Do you use Engine Oil from PSO? Yes  No 
Would you recommend PSO to others? Yes  No 
From where have you heard about Carient Engine Oil? ________________________________________
Any Complaints?
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How can we improve our customer service?
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Your recommendations