One of the common misconceptions about “the cloud” is that it can reduce a company’s IT overhead and expenses. That’s not to say that an organization can’t or won’t save money by going to a cloud service like Office 365, but there are a lot of times when the amount of effort involved in making that move is not immediately apparent. This session will provide attendees with an overview of the most common activities that organizations will find require technical expertise and knowledge when taking their business “to the Cloud!” with Office 365. It will also explore the technical details of those activities, providing IT Pros with an understanding of how they can be executed as well as tips and tricks to help ensure a successful deployment.

1. Office 365 for IT Pros

2. Blog: http://www.MyCentralAdmin.com
Twitter: @ferringer

3. Housekeeping
 Please turn off all electronic devices or set them to vibrate.
 If you must take a phone call, please do so in the hall so as
not to disturb others.
 Wireless is available to all attendees with a valid Michigan ID,
just find the nearest sign-up terminal
 Follow SharePoint Saturday Michigan on Twitter @spsmi and
hashtag #spsmi
 Join us for SharePint after the closing
Chammps
301 West Big Beaver Road
T MI 48084
roy,
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4. Outline
 Office 365 Overview
 IT and the Cloud
 What we give up
 What we get back
 Pain points
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5.  Email and Calendaring
 Websites and Collaboration
 IM and Online Meetings
 Office Client and Web Apps
 Hosted by Microsoft – in the cloud!
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6.  Office 365 Overview
 IT and the Cloud
 What we give up
 What we get back
 Pain points
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7. Did Someone say Cloud?
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8. What’s Your Perspective?
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9. Office 365’s impact on IT
 No more deep platform
management
 Less control over functionality
 More Identity Management
 Hybrid challenges
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10.  Office 365 Overview
 IT and the Cloud
 What we give up
 What we get back
 Pain points
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11. Changing the perspective
Your Environment
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12. Losing Control
 No tweaking
 No fine customization
 No server installs
 No storage management
 No patching
 No networking
 No upgrades *
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13.  Office 365 Overview
 IT and the Cloud
 What we give up
 What we get back
 Pain points
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14. What we get back
 Who can do what?
 Accounts
and Subscriptions
 How do you
manage Identity?
 Remember the client
 Maintaining the connection
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15. Subscriptions
 No more CALs
 Now you have USLs
 Must assign licenses
 Dynamic assignment
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16. Office 365 user roles
 End Users
 Service administrators
 Exchange Online
 SharePoint Online
 Lync Online
 Office 365 administrators
 External users
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17. Office 365 admin roles
 Global administrator
 Billing administrator
 Password administrator
 Services administrator
 User management administrator
 Delegated administrator
 See the Office 365 Support Services Description document for more info:
http://tinyurl.com/o365SvcDescrs
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18. Identity: who gets in?
 Where do your Office 365
user accounts live?
 What is needed to use them?
 What can they do?
 What are the limitations
of the approach?
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19. Identity Options
1. Microsoft Online (MSO) IDs
2. MSO IDs + Directory Synchronization
3. Single Sign On + Directory Synchronization Microsoft Online Services
Identity Services
Exchange
Your Environment Trust Authentication
Online
platform
Active Directory Admin Portal/
Federation PowerShell IdP SharePoint
Services 2.0 Online
IdP MS Online Provisioning
Directory Lync
AD Directory Sync platform Store Online
Office 365
Desktop Setup
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20. What can they do?
Appropriate for
Appropriate for • Medium/Large orgs with Appropriate for
• Smaller orgs without AD on-premise • Larger enterprise orgs
AD on-premise with AD on-premise
Pros
Pros • Users and groups Pros
• No servers required on- mastered on-premise • SSO with corporate cred
premise • Enables co-existence • IDs mastered on-premise
scenarios • Password policy
Cons controlled on-premise
• No SSO Cons • 2FA solutions possible
• No 2FA • No SSO • Enables co-existence
• 2 sets of credentials to • No 2FA scenarios
manage with differing • 2 sets of credentials to
password policies manage with differing Cons
• IDs mastered in the password policies • High availability server
cloud • Single server deployments required
deployment
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21. Sign On Experience *
SSO vs. Online IDs Summary
Outlook Web
Application ActiveSync,
Outlook 2007 or SharePoint Web Office 2010, or POP, IMAP,
Lync Online 2010 Application Office 2007 SP2 Entourage
Win7/Vista/XP Win7/Vista/XP Win 7/Vista/XP
MS Online IDs Online ID Online ID Online ID Online ID Online ID
SSO IDs
(domain
AD credentials AD credentials AD credentials AD credentials AD credentials
joined)
SSO IDs
(non-domain
AD credentials AD credentials AD credentials AD credentials AD credentials
joined)
*Requires AD FS 2.0 22 | SharePoint Saturday Michigan 2012

22. Active Directory
Federation Services (AD FS)
Microsoft Online Services
Identity Services
Exchange
Your Environment Trust Authentication
Online
platform
Active Directory
Federation SharePoint
Services 2.0 Online
IdP MS Online
Directory Lync
AD Directory Sync Store Online
Office 365
Desktop Setup
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23. How does AD FS work?
 Claims authentication
 Think of it like a passport
 Passport Application
 Visa Application
 Submit for authorization
 Allowed access
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24. AD FS’s Authentication flow
Your Environment Microsoft Online Services
Active Directory
AD FS 2.0 Server (SAML 1.1) Token
Logon
UPN:user@contoso.com
Authentication platform
Source User ID: ABC123
Auth Token
UPN:user@contoso.com
Unique ID: 254729
`
Exchange Online or
Client
SharePoint Online
(joined to CorpNet)
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25. AD FS 2.0 deployment options
1. Single server configuration
2. AD FS 2.0 server farm and load-balancer
3. AD FS 2.0 proxy server or UAG/TMG
(External Users, Active Sync, Outlook)
Active
Directory
AD FS 2.0 AD FS 2.0 AD FS 2.0
Server Server Server
Proxy
AD FS 2.0
Server
Proxy External
Internal Enterprise user
user DMZ
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26. Directory Synchronization
 One-way copy of accounts
to Office 365
 Required for SSO/AD FS
 But can be used without AD FS
 Required for Hybrid scenarios
 Think of it as an appliance,
always running
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27. How DirSync Fits in
Microsoft Online Services
Identity Services
Exchange
Your Environment Trust Authentication
Online
platform
Active Directory
Federation IdP SharePoint
Services 2.0 Online
IdP MS Online
Directory Lync
AD Directory Sync Store Online
Office 365
Desktop Setup
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28. Getting to know DirSync
 It’s actually Forefront Identity Manager
 Copies AD accounts into Office 365
 But not back down
 Doesn’t sync passwords
 Filtering now available
 Can have sizing issues
 Upload sizing
 Database sizing
 FIM: no touchy! (maybe) 30 | SharePoint Saturday Michigan 2012

29. We still have those silly users…
 OS compatibility
 Office compatibility
 Single sign on
 Training
 Transitions
 Mobile
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30. None of this works without…
 What kind of connection do you have?
 How big is it?
 How reliable is it?
 Is it redundant?
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31.  Office 365 Overview
 IT and the Cloud
 What we give up
 What we get back
 Pain points
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32. Are you supportive?
 Know what you get
 What are you responsible for?
 Who are you dealing with?
 Does it meet your
requirements?
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33. Where did it go?
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34. No upgrades?
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35. Managing Identity in Office 365
 AD FS is complex
 And important!
 PowerShell is your friend
 Remember your internet
connection?
 Office 365 is constantly
changing
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36. Did someone say PowerShell?
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37. A tale of two shells (soon three)
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38. Troubleshooting Tools
 Microsoft Online Diagnostics and Logging tool
(MOSDAL)
 Microsoft Remote Connectivity Analyzer:
HTTP://testexchangeconnectivity.com
 Fiddler
 WireShark/Netmon
 Office 365 Expert Discussion Series:
http://tinyurl.com/o365ExptDisc
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39. Tie IT All Together
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41. Event
Exhibit
Web
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42. Blog: http://www.MyCentralAdmin.com
Twitter: @ferringer