This document provides information on writing business letters, including the purpose, elements, format, and structure. It discusses the key components of a business letter such as determining the audience and purpose, keeping a formal tone, and using a block or semi-block style format. The body of the letter should follow the OFAC formula of occasion, facts, action, and closing. Specific guidelines are provided on writing each paragraph of the body and ensuring a professional tone.

2. A letter is a written message from one person to another person. Purpose of a Business Letter A business letter is a formal way of communicating between two or more parties. There are many different uses and business letters. Business letters can be informational, persuasive, motivational, or promotional. Business letters should be typed and printed out on standard 8.5" x 11" white paper.