Top 12 tips to become a pro flight attendant

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Top 12 tips to become a great
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flight attendant

1. Meet job requirements
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a. Minimum Age
First in a long list of flight attendant
requirements is the minimum age. All flight
attendants must be at least 18 years of age, but
the minimum age can be higher depending on
the airline – but never higher than 21 years.
Can I be too old?
Unless you’re ready for retirement, there’s no
reason why you couldn’t apply for a position as a
flight attendant even if you’re having a mid-life
crisis
career change. On the basis you’re fit and
healthy, and meet the basic physical flight
attendant requirements – you should definitely
feel confident in applying for a position.
free ebook: 12 tips to become a great flight attendant

1. Meet job requirements (con…)
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b. Physical Attributes
As you’ll see below, all of the physical attributes airlines are looking for are
purely for safety reasons. Be aware that the specific physical flight attendant
requirements do vary from airline to airline.
• Height: The most common height range is between 4ft 11in and 6ft 3in, or
between 150cm and 190cm tall.
• Reach: Even though your reach is closely related to your height, the height
you can reach to is a more accurate and is increasingly becoming “the
measurement” for determining your suitability to work inside a cabin.
Cathay Pacific have stated they require a reach of 208cm. It’s been said
some airlines will allow you to stand on the balls of your feet!
• Weight: Breathe a sigh of relief, there are no specific numbers regarding the
weight flight attendant requirements. The definition is simply this: your
weight must be proportional to your height.How do you know if you meet
this requirement? A great starting place is to use this calculator to work out
your BMI, and if you’re within “normal weight”, you clearly have nothing to
worry about.
• Vision: You must have at least 20/30 vision. This means you don’t even
need to have “normal” 20/20 vision, and with the use of glasses or contact
lenses – you’ll likely to pass this requirement without even batting an
eyelid!

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c. Your Appearance
• Hairstyle: Avoid the latest radical style cut and stick with conservative, professional
styles.
• Hair color: No unnatural hair color. I.e. Pinks, purples or electric blue.
• Hair length: Above shoulder length, or at the collar. Do keep your fringe above your
eyebrows.
• Jewellry: Minimal and petite. No big dangling necklaces, no trinkets with bells. One
ring on each hand.
• Wrist watches: Accepted, so long as they’re conservative. Don’t try for the latest
pop-princess hyper-white watch with an enormous band.
• Makeup: Minimal eyeliner, blushes, other highlighting and natural tones only.
• Piercings: Not allowed. Perhaps with the exception of fine studs in the ears.
• Tattoos: Always covered by clothing. Neck or face tattoo? Not a chance
Specifics for Men:
• Facial hair: Be clean shaven. No goatees or beards.
• Tom Selleck?: Moustaches not below the corners of your mouth. Keep it trimmed
very neatly.
• Austin Powers?: Sideburns no lower than halfway down your ear. Keep them
trimmed very neatly.

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d. Personal Qualities/Characteristics
• What makes someone a great flight attendant? The personal qualities
you’ll need to meet the basic requirements for a flight attendant
position are really just things your parents tried to instill in you
throughout your youth or things you learned at school.
• Communication Skills:
• You must be able to communicate effectively in the English
language. You are constantly engaging with passengers, and in an
emergency situation, flight attendants are relied upon to give
instruction to passengers. We’d say this is one of the most highly
regarded flight attendant requirements. Airlines are looking for
people with:
• Excellent verbal skills: Listening, comprehending and giving
instructions.
• Excellent literacy skills: Reading and writing.

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e. Personality Traits:
• You’re blessed with your own personality, it’s what makes you, you!
And your personality traits will dictate your actions, attitudes and
behaviors. These traits help airlines determine whether or not you’re
the right person for the job and is one of the most important flight
attendant requirements. Flight attendants should:
• Be able to work well under pressure, or in stressful situations: Can
you act quickly, and be relied upon when it matters most?
• Work well in a team: Team work means efficiency.
• Be flexible: You should be the one who bends to “make it work”.
• Be patient: You have the joy of dealing with people, the most
complex beings on earth.
• Be focused on customer service and customer satisfaction: The
passenger is the most important person on the flight.

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e. Personality Traits (con…):
• Be caring and conscientious: Put yourself in your passengers shoes. How
can you make their flight better?
• Be a problem solver: On many flights, you’ll need to put out a fire or two
(metaphorically speaking).
• Be able to multitask effectively: How many things can you do at once?
• Have a positive attitude: Positive attitudes are synonymous with positive
outcomes. Believe it. Do it!
• Be confident within themselves, and portray confidence. Confidence
breeds success, for you and the company.
• Be observant and always aware of their surroundings: Do you notice the
little things? Little things make a big difference at 35,000ft.
• Have a professional manner: You personally represent the brand and the
company, act accordingly.
• Be punctual: Be on time, and help passengers promptly.
• Be safety conscious: You will be working in tight spaces, and in a dangerous
environment.

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f. Physical Ability
• Being a flight attendant is actually a very physically demanding job,
especially when you’ll be doing it back to back for days on end without a
break. Here’s just a sample of the day-to-day requirements of flight
attendants:
• Lifting heavy baggage into overhead lockers
• Pushing a 200lb service cart up and down the isle
• Keeping your balance during the flight, while serving passengers food and
drink, and through turbulence (t’s not as easy as it sounds when you have
your hands full!).
• Walking for miles through the airports, and not getting lost on your way!
• Working in tight spaces
• Managing to work in a pressurized cabin, with recycled air for extended
periods
• Managing jet lag/sleep deprivation
• Working extended shifts, in excess of 12 hours

2. Make sure the lifestyle is right for you.
Since flight attendants travel so much, they often
have to make personal sacrifices. But flight
attendants function as each other’s family, and
they provide each other with a lot of support.
Flight attendants usually have the following
qualities:
• They’re fiercely independent. Flight attendants
are able to navigate new places alone, and
they enjoy being on their own, even if it
means being away from their families during
long trips.
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2. Make sure the lifestyle is right for you (con…)
• They live in the moment. Many flight
attendants explore the nightlife in the cities
they visit, or take advantage of the attractions
each city has to offer. They enjoy having new
experiences and finding something great
about every city.
• They’re generous with time and space. Flight
attendants don’t get a lot of personal space.
They share their quarters with other flight
attendants on longer trips. While flying, they
have to put the customer first, even if they
may be just as exhausted from being in the air
for ten or more hours. Flight attendants have a
cheerful attitude and uplift others under
uncomfortable circumstances.
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3. Know what the job entails.
Flight attendants are caregivers,
customer service professionals, and
safety providers. They ensure that
passengers have a safe and calm
passage while they’re on the plane.
They work hard to make sure
everyone's comfortable while constantly
wearing a friendly smile. Their
responsibilities include:
• Greeting passengers as they board
the plane, and thanking them as they
exit.
• Helping passengers get seating and
stow their luggage in the overhead
bins. 12

3. Know what the job entails (con…).
• Giving a presentation of the
airline’s safety procedures.
• Facilitating beverage and food
services.
• Answering passengers’
questions, and calming
passengers who are anxious or
upset.
• Guiding passengers to safety in
the event of an emergency, and
administering first aid if
necessary.
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4. Have some customer service experience
The primary role of a flight attendant is
to provide excellent customer service,
so it really helps if you’ve worked in a
similar role before. There are many
types of jobs that count as customer
service experience: answering phones
for a company, working in retail, or
working at the front desk of a small
business all require interacting with
and helping the public. This isn’t a
mandatory requirement for all airlines,
but it will help give you an edge.
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5. Linked In
Linked In is an essential tool in aviation. It will be more useful when
you're past the junior level and you've already had a few miles up in the
air. Nevertheless, by creating a strictly professional account on Linked In,
you could join a few aviation groups to keep you informed about any
new openings. Plus, you could connect with people in aviation and
access - at least - its' internet world. As I said, your account should be
strictly professional. By following the steps above and keeping an eye for
all openings, you'll have plenty of opportunities
to join aviation. Do not wait for the chances to
come your way - it is quite impossible to happen,
especially these days. Make sure you're looking
past the uniform and the idea of the job - there
are a lot of sacrifi
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6. Clean up your social media
"Lock it down — if you're on
Instagram and you've got your
sexy selfies, you wanna take
those down," Long says. "If a
recruiter were to look at that,
they're not going to hire you.
You want to come across as
polished and poised and
professional."
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7. Research airlines to find job openings.
• Go to the websites of airlines that
appeal to you and find their “careers”
page. Make a list of all the jobs that
appeal to you, and figure out whether
you meet their requirements before
proceeding.
• Some cities host flight attendant “open
houses” to give potential flight
attendants the chance to learn more
about the career and meet employers.
Do an online search to find out if there’s
an open house coming up near you.
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8.Apply to open jobs.
Most airlines will require that you submit an
application with your basic information, a resume,
and sometimes a cover letter. Make sure your
application materials are clear and well-written,
and stress your customer service experience.
• It may be a matter of days or as long as several
weeks before you receive a telephone call or an
email from the airlines to whom you have
submitted an application.
• Most major airlines have only one city in the
United States where they conduct interviews, so
you may have to travel to your interviews. Know
what makes each airline unique, and be
prepared to discuss the qualities that make you
right for this particular airline during your
interview.
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9. Ace your interviews.
Airlines are quite selective when it comes to hiring flight attendants; the
right candidates must have a special mix of cool-headedness, endurance
and the ability to provide excellent customer service. Show that you’re
personable, responsible, and that you care about people’s safety and
comfort. Be personable and don't forget to smile. Know that many airlines
conduct the first interview via video submission. Many interviews consist of
two parts:
• In the first part, your customer service skills will be tested with a written
examination.
• If you pass, the second part of the interview will test whether you have
good leadership skills. You'll be asked how you would handle different
scenarios that could occur while working a shift in the air. For example,
what would you do in an emergency if the aircraft started to descend?
Or how would you handle a drunk passenger?
• Use anecdotes to illustrate times when you handled a situation that
required acting as a leader while others were anxious and stressed. 19

10. Pass the medical exam.
If you’re hired for a position, you’ll
have to undergo a medical exam
before the airline makes it official. Find
out what the exam will entail and make
sure you’ll be able to pass it.
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11. Excel during the training period.
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Every airline has a slightly different system for training flight attendants.
You may be required to take an online course as well as do field training on
a plane. You'll receive training regarding how to handle an emergency
landing and evacuate a plane as well as how to answer customers'
questions and operate the drinks cart. Depending on the airline, you may
also receive instruction on how to make announcements to passengers.
You can take steps to prepare for this by learning your airport codes and
understanding the 24 hour clock.
• The four- to six-week training period is described by many as being
difficult, but rewarding. Learn from your mistakes and always maintain a
positive demeanor. Remember that every flight attendant started out as
a rookie. You have a lot to learn, and a lot to look forward to.
• It's essential that you pass the training period in order to move into full-
time status as a flight attendant. If you do not pass, your contract will be
revoked. You may reapply after six months to a year, depending on the
airline policy.

12. Your First Years As a Flight Attendant
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With your training complete and your certificate in hand, you may think
you will soon be jetting all over the world and earning a living at the
same time. Not so fast. While there will be some opportunities to work,
you will not have a regular schedule yet, and it will be a while before
you get to fly some of the more desirable routes.
New flight attendants spend at least one year, and possibly up to seven
years, on what is known in the airline industry as "reserve status." What
does this mean? Being on "reserve status" is like being on call. You will
have to keep your overnight bag packed since you will have to report to
work at a moments notice when you are summoned to replace absent
crew members or cover extra flights. Eventually, you will be able to bid
on monthly assignments, but that comes only with seniority.

Useful materials:
+ cabincrew68.blogspot.com/2018/08/22-
tips-to-prepare-for-your-flight-attendant-
interview.html
+ flightattendant365.info/2018/08/free-
ebook-86-secrets-to-become-a-pro-flight-
attendant.html
+ flightattendant365.info/2018/08/free-
ebook-56-tips-to-win-every-flight-
attendant-job-interview.html
+ interviewquestions88.info/2018/08/free-
ebook-195-interview-questions-with-
answers-pdf
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