Video: http://bit.ly/fol-fdbk
Feedback is commonly perceived as something that everyone is able to do – who doesn’t have an opinion? However, it’s also very easy to give bad feedback: we all know it when we are on the receiving end. This gets more and more evident when the team grows from two people to a whole company.
Feedback thus becomes a critical skill that can be learned, improved, and mastered. Good feedback skills can improve the quality of the teamwork and the result by a large margin, while bad feedback can grind any team to a halt with confusion if not worse.
This talk will give insights, challenge myths, and provide practical ideas. How can we improve ourselves? How can we plan good feedback in groups?
12. Radical Candor
by Kim Scott
Ruinous
Empathy
Radical
Candor
Manipulative
Insincerity
Obnoxious
Aggression
CAREPERSONALLY
CHALLENGE DIRECTLY
13. Rude is NOT synonymous of sincere.
Rude is NOT synonymous of sincere.
Rude is NOT synonymous of sincere.
Rude is NOT synonymous of sincere.
Rude is NOT synonymous of sincere.
Rude is NOT synonymous of sincere.
Rude is NOT synonymous of sincere.
39. “
”
Christine Porath, HBR
High-performing teams
share nearly six times more positive
feedback than average teams.
Marcial Losada, Emily Heaphy (2004) The Role of Positivity and Connectivity in the Performance of Business Teams