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Business Process Re-Engineering
Business Process Re-Engineering
• Virtually & Physically realigning the people and
processes and piecing them together…..
This is what is done in BPR …….
Manufacturing Processes
 
  
An audit of the operator's work against his/her
Operator Instructions, visual aids etc
 
  Process parameter controls and change method,
 
SPC usage, identifying when changes have been
made appropriately vs. 'tampering‘ etc.
Manufacturing Processes
An in-depth ‘system’ audit on the ‘Defined
Business Process’
A product specific audit of manufacturing
controls based on Control Plan(s)
  A basic overview of the documentation &
assessment of compliance levels
including 5S house keeping, basic H&S
risk assessment
 
Production Planning & controls
Quality manuals & systems review and
updation Adherence
 
Internal performance measures
 
Plant maintenance periodicity, quality,
 
Calibration of measuring equipments
frequency, quality ,technology updation
 
Production Planning & controls
Job documentation and standardization of
processes
Preventive maintenance plans and
implementation frequency
Audit of warehousing for materials at different
stages conditions processes, policies
Management’s relations with workers, Levels of
interactions, encouragement, Morale levels
People Process
Morale of the work force  at all
levels
Existing succession management
structure
Interpersonal relationship between
the cadres
Conflict management effort &
success
Benchmarking
Customer-to-Cash operations – including order
management, customer billing and collections  
Procure-to-Pay operations – including P.O.
processing, receipts processing and accounts
payable
Account-to-Report operations – including fixed
assets, GL accounting and external reporting
The Process Groups
General Accounting
Cash Disbursements
Transactional Procurement
Revenue Cycle
Payroll
The Process Groups
 
 
 
Client Relationship Management
 
General Administration
 
Service Migration

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Business Process Re-engineering

  • 2. Business Process Re-Engineering • Virtually & Physically realigning the people and processes and piecing them together…..
  • 3. This is what is done in BPR …….
  • 4. Manufacturing Processes      An audit of the operator's work against his/her Operator Instructions, visual aids etc     Process parameter controls and change method,   SPC usage, identifying when changes have been made appropriately vs. 'tampering‘ etc.
  • 5. Manufacturing Processes An in-depth ‘system’ audit on the ‘Defined Business Process’ A product specific audit of manufacturing controls based on Control Plan(s)   A basic overview of the documentation & assessment of compliance levels including 5S house keeping, basic H&S risk assessment  
  • 6. Production Planning & controls Quality manuals & systems review and updation Adherence   Internal performance measures   Plant maintenance periodicity, quality,   Calibration of measuring equipments frequency, quality ,technology updation  
  • 7. Production Planning & controls Job documentation and standardization of processes Preventive maintenance plans and implementation frequency Audit of warehousing for materials at different stages conditions processes, policies Management’s relations with workers, Levels of interactions, encouragement, Morale levels
  • 8. People Process Morale of the work force  at all levels Existing succession management structure Interpersonal relationship between the cadres Conflict management effort & success
  • 9. Benchmarking Customer-to-Cash operations – including order management, customer billing and collections   Procure-to-Pay operations – including P.O. processing, receipts processing and accounts payable Account-to-Report operations – including fixed assets, GL accounting and external reporting
  • 10. The Process Groups General Accounting Cash Disbursements Transactional Procurement Revenue Cycle Payroll