Fresno Pacific University uses Salesforce Chatter to connect potential students, applicants, enrolled students, alumni, and donors. Chatter provides a consistent flow of information across multiple campuses, eliminates the need for staff to access multiple systems, and allows the advancement team to track top donors and have up-to-date donation information. Chatter also helps train new employees, improves employee relationships across locations, enables quick training questions and updates, facilitates open collaboration on issues, and allows for discussions about processes and features.