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                                                                                                Innovation Resolutions




2011 Innovation Resolutions
It’s the start of a new year. If 2010 was a little too “business as usual” for your taste, why not shake things up this year?
If you are game for a more exciting year, the following are five innovation resolutions to consider:

1. Pull a Tom Cruise, Engage in Some Risky Business
 “Innovation is all about taking a risk” is a phrase used often, but rarely acted upon or understood. Risk-taking flies straight in the
face of an organization’s natural inclination to play it safe. The most common result is that organizations take very few chances and
innovation suffers. Managers in charge of innovation efforts have a real challenge when it comes to building a climate that is
comfortable with risk—everyone talks about it, but how exactly do you do it? The good news is that you can learn from today’s
leading innovators and find out how to take better risks during innovation. They all take smart, not stupid, risks, and spread their
risks over a range of projects (each with a different level of risk). The result is a basket of potential opportunities that, while there is
some level of risk remaining, offer a sense of great reward as well.

THINK ABOUT: How will you engage in some “smart” risky business this year?

2. Ask KILLER Questions
Do you ever feel like you’re stuck in a rut and you keep hearing the same safe, obvious ideas over and over again? It could be a
result of the questions you are asking. Take a page from HP’s CTO Phil McKinney. He =popularized the notion of “killer questions”
that force us to consider more disruptive changes to our business. In your next meeting, ask your team killer questions such as:
“What if customers stopped using your product?”, “What if a competitor produced a product that was twice as good as yours and
twice as fast, what would you do?”; “What if the government banned some uses of your product?” Let team members explore all
kinds of scenarios and see what the group comes up with.

THINK ABOUT: What killer question would you love to ask about your business?

3. Be a Provocateur
Taking people out of their comfort zone often leads to creative thinking and new ideas. The following are some ways you can
stimulate the more provocative, creative side of your team and build a climate for innovation: Before your next meeting take all of
the chairs out of the room and let the team determine how they can make themselves comfortable; make a day of ‘creative’
communicating where no one is allowed to speak to each other in English, but they can use another language or write to one
another; or, insist that for one week, no meeting can be longer than 15 minutes (and see if it forces everyone to get to the point).
Whatever you decide, ensure that it makes everyone slightly uncomfortable. By shaking up the normal, new ideas can emerge.

THINK ABOUT: How can you shake things up and drive creative thinking in your workplace?

4. Be More Social (and Productive) at Work
New enterprise-wide social media sites are taking businesses by storm. If you haven’t already, capitalize on the power of cloud
collaboration by encouraging use of sites such as Yammer, Blogtronix, and Present.ly. These sites enable companies to break-down
silos, allow for cross-collaboration, and can be used for posting challenges, questions, and up-to-date information. Your company
can become more intimate simply by utilizing an online destination for internal collaboration.

THINK ABOUT: What type of social media would you like your company to try? Why?
Page 2




                                                                                        Innovation Resolutions


5. Break Stupid Rules
How much time did you spend in 2010 making sure you were following the rules? Try breaking a few of them in 2011. Sometimes
breaking rules can lead to new ideas, greater productivity, and better internal processes. TD Bank, for example, encourages
employees to kill stupid rules with its “Kill a Stupid Rule” program. Employees who suggest an alternative to a bad rule “that
impedes TD Bank’s ability to wow!” are rewarded $50.

THINK ABOUT: Which rules you would like to break and what are the benefits of making that happen?

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2011 Innovation Resolutions

  • 1. Page 1 Innovation Resolutions 2011 Innovation Resolutions It’s the start of a new year. If 2010 was a little too “business as usual” for your taste, why not shake things up this year? If you are game for a more exciting year, the following are five innovation resolutions to consider: 1. Pull a Tom Cruise, Engage in Some Risky Business “Innovation is all about taking a risk” is a phrase used often, but rarely acted upon or understood. Risk-taking flies straight in the face of an organization’s natural inclination to play it safe. The most common result is that organizations take very few chances and innovation suffers. Managers in charge of innovation efforts have a real challenge when it comes to building a climate that is comfortable with risk—everyone talks about it, but how exactly do you do it? The good news is that you can learn from today’s leading innovators and find out how to take better risks during innovation. They all take smart, not stupid, risks, and spread their risks over a range of projects (each with a different level of risk). The result is a basket of potential opportunities that, while there is some level of risk remaining, offer a sense of great reward as well. THINK ABOUT: How will you engage in some “smart” risky business this year? 2. Ask KILLER Questions Do you ever feel like you’re stuck in a rut and you keep hearing the same safe, obvious ideas over and over again? It could be a result of the questions you are asking. Take a page from HP’s CTO Phil McKinney. He =popularized the notion of “killer questions” that force us to consider more disruptive changes to our business. In your next meeting, ask your team killer questions such as: “What if customers stopped using your product?”, “What if a competitor produced a product that was twice as good as yours and twice as fast, what would you do?”; “What if the government banned some uses of your product?” Let team members explore all kinds of scenarios and see what the group comes up with. THINK ABOUT: What killer question would you love to ask about your business? 3. Be a Provocateur Taking people out of their comfort zone often leads to creative thinking and new ideas. The following are some ways you can stimulate the more provocative, creative side of your team and build a climate for innovation: Before your next meeting take all of the chairs out of the room and let the team determine how they can make themselves comfortable; make a day of ‘creative’ communicating where no one is allowed to speak to each other in English, but they can use another language or write to one another; or, insist that for one week, no meeting can be longer than 15 minutes (and see if it forces everyone to get to the point). Whatever you decide, ensure that it makes everyone slightly uncomfortable. By shaking up the normal, new ideas can emerge. THINK ABOUT: How can you shake things up and drive creative thinking in your workplace? 4. Be More Social (and Productive) at Work New enterprise-wide social media sites are taking businesses by storm. If you haven’t already, capitalize on the power of cloud collaboration by encouraging use of sites such as Yammer, Blogtronix, and Present.ly. These sites enable companies to break-down silos, allow for cross-collaboration, and can be used for posting challenges, questions, and up-to-date information. Your company can become more intimate simply by utilizing an online destination for internal collaboration. THINK ABOUT: What type of social media would you like your company to try? Why?
  • 2. Page 2 Innovation Resolutions 5. Break Stupid Rules How much time did you spend in 2010 making sure you were following the rules? Try breaking a few of them in 2011. Sometimes breaking rules can lead to new ideas, greater productivity, and better internal processes. TD Bank, for example, encourages employees to kill stupid rules with its “Kill a Stupid Rule” program. Employees who suggest an alternative to a bad rule “that impedes TD Bank’s ability to wow!” are rewarded $50. THINK ABOUT: Which rules you would like to break and what are the benefits of making that happen?