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HR and Technology - The changes impacting work, careers and organizations

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Presentation delivered at National HR Conference on 11th January 2015 at XLRI, Jamshedpur.

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HR and Technology - The changes impacting work, careers and organizations

  1. 1. Technology and Change: HR’s role and relevance GAUTAM GHOSH DIRECTOR – TALENT BRANDING FLIPKART.COM
  2. 2. The rule  Please don’t switch off your phones! Take out your mobile phones Tweet your ideas, reactions, photos with the hashtag #XLHR15 My Twitter handle is @GautamGhosh
  3. 3. “Yes change is hard. But you can either run from it or you can learn from it” -The Lion King
  4. 4. “First they ignore you. Then they laugh at you. Then they fight you. Then you win” - GANDHI
  5. 5. We overestimate technology’s impact in the short-term and underestimate it in the long term
  6. 6. “Markets are conversations” THE CLUETRAIN MANIFESTO
  7. 7. Three levers driving change Social Mobile Cloud
  8. 8. Social Technologies are impacting Authority Commerce Politics Society
  9. 9. The consumerisation of Tech The move from systems of record To Systems of Engagement
  10. 10. Work is changing “Work is what you do, not a place you go to” The workforce is Virtual Dispersed Flexi Extended
  11. 11. Driving new behaviours Working out loud Co-creating Collaborative
  12. 12. The S-C-C Model – by yours truly Sharing Connecting Collaborating
  13. 13. Impact on HR Recruitment to Talent Attraction Training Events to Learning all the time (70-20-10) Employee Communication and Engagement Recognition is social and gamified
  14. 14. What could you do as a HR professional? Experiment Engage and Learn Build your own Personal Learning Network Be reverse-mentored Build your community
  15. 15. For those who like to read books Groundswell – Charlene Li and Josh Bernoff The new social learning – Marcia Conner Engage – Brian Solis Naked Conversations – Robert Scoble and Shel Israel Open Leadership – Charlene Li
  16. 16. Things to look at for The “crowd” Economy Wearables The maker movement
  17. 17. Keep the conversation going..