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WassUp Recap
 June 2012


 Geert De Laet | Technology Evangelist
 Twitter: @geertdelaet | hashtag #luonwassup




1 | The Social Landscape
                                               1
1. Search Goes Social




                        2
1. Search Goes Social




From links to likes: a brief history

                                                   2008                                      April 2010

                                                   First search engines                      Facebook like button
 2004 – 2005                                       ranking according to             October 2009
                                                   one‟s social graph on
 „social search‟ emerges.                          social networks.                 Google „Social Search‟
 Links are „positive votes‟                                                         feature launches based
 by the webmaster                                  Rumours of Google                on Google Profile and
 community                                         adding Digg-like scoring         Twitter data.


„04            „05            „06            „07             „08              „09           „10              „11



                              2007                            ‘Lazyweb’                       End 2011

                              Google personalizes             Used to describe the act        Bing renews deal with
                              search results based upon       of out-sourcing your            Twitter, Google doesn‟t.
                              search data                     questions to your
                                                              friends on Social Media
                              Microsoft buys 1,3% of                                          Google launches Google+
                              Facebook shares                 Ex.: Aardvark IM buddy


                                                                                                                            3
January 10




Google, Plus your world




                          click next for video




“Google, Plus your world” adds personal results to your search result page. These personal
results are however very biased towards Google+.
                                                                                           4
January 10




Google, Plus your world




“People and Pages on Google+” shows people and pages related to your search query, that
are active on Google+. These results appear even above the SEA ads.
                                                                                          5
February 28




Bing Linked Pages




Linked Pages allows Bing users (U.S. only, for now) to connect their various websites and
profiles to their Bing identities, using Facebook for authentication.
                                                                                            6
February 28




Bing Linked Pages




Linked Pages allows Bing users (U.S. only, for now) to connect their various websites and
profiles to their Bing identities, using Facebook for authentication.
                                                                                            7
May 10




Bing Sidebar




Bing‟s new Sidebar component shows friends who might know more about your
query, people who know, an activity feed of Bing searches and a Facebook „ask friends‟
box
                                                                                             8
1. Search Goes Social




A Facebook search engine?


    Would you use a Facebook search engine over your preferred search engine?


              9%   5%
                                 27%
      12%                                           Maybe, but only if it was better than Google or Bing
                                                    No
                                                    Probably not
        22%                                         Probably
                                  26%
                                                    Don't know
                                                    Definitely



                        Source: Greenlight Digital, Search & Social Survey, 2012




A team of more than 20 Facebook engineers — led by a former Google employee Lars
Rasmussen — is at work on a vastly improved search engine within the site
                                                                                                                  9
May 2012




A Facebook search engine?




Search is becoming increasingly more visually oriented. Facebook could use its huge
image library as a new source for searching.
                                                                                           10
1. Search Goes Social




                  11
2. Rules Of A New World




                          12
January 18




SOPA/PIPA




SOPA = Stop Online Piracy Act
PIPA = Protect IP Act = Preventing Real Online Threats to Economic Creativity and Theft
of Intellectual Property Act
                                                                                        13
January




SOPA/PIPA




            click next for video




                                       14
January




SOPA/PIPA




               Force ISPs to block access to Domain Name System servers to infringing foreign sites.


       Force search providers to make such sites that have been flagged as infringing undiscoverable.


              Force payments processors to shut down the ability for infringing sites to make money.


                           Force Internet advertisers to cease doing business with an infringing site.

SOPA = Stop Online Piracy Act
PIPA = Protect IP Act = Preventing Real Online Threats to Economic Creativity and Theft
of Intellectual Property Act
                                                                                                    15
January 26




ACTA




ACTA = Anti-Counterfeiting Trade Agreement

                                                    16
January 26




ACTA




                                  click next for video




ACTA was signed by the EU and 22 of its members (incl. Belgium) on January 26

                                                                                       17
April 9




CISPA

      “CYBER THREAT”
                                                YEA
      Efforts to degrade, disrupt or destroy
      government or private systems and         Facebook, Microsoft, Intel, IBM, Oracle, Sy
      networks                                  mantec, Verizon, AT&T , Verizon, Boeing,
                                                American Bankers Association, American
      OR                                        Chemistry Council, …

      Theft or misappropriation of private or
      government information, intellectual      NAY
      property, or personally identifiable
      information
                                                600,000 online petitions, Electronic
                                                Frontier Foundation, Hacker group
                                                Anonymous, White House National
                                                Security Council, …


CISPA = Cyber Intelligence Sharing and Protection Act

                                                                                                  18
January 26




Twitter censorship




Twitter is giving itself the right to withhold content in specific countries, while keeping
that content available for the rest of the world.
                                                                                               19
2. Rules Of A New World




                    20
3. Your Brand In Social Media




                                21
December 8, 2011




Twitter | „enhanced profiles‟ aka „brand pages‟




Twitter will slowly roll out enhanced profile pages to a wider audience of brands in the
coming months.
                                                                                              22
January 19




Facebook | Open Graph for Apps




After a limited roll-out, Facebook now allows any developer to create Open Graph
apps, announcing 60 new Open Graph application partners in the process
                                                                                          23
January 19




Facebook | Open Graph for Apps




                                   click next for video




After a limited roll-out, Facebook now allows any developer to create Open Graph
apps, announcing 60 new Open Graph application partners in the process
                                                                                          24
January 19




Facebook | Open Graph for Apps




You can find a detailed tutorial on how to create this app on
https://developers.facebook.com/docs/opengraph/tutorial/
                                                                       25
January 19




Facebook | Open Graph for Apps




New apps have to go through an approval process. Apps must be simple, genuine and
non-abusive. https://developers.facebook.com/docs/opengraph/opengraph-approval/
                                                                                    26
February 27




Facebook | Timeline for Pages



      PRICE INFO              CONTACT                 CTA’s             LIKE / SHARE




The cover photo measures 851x315 pixels and must not include price or purchase
info, contact info, CTA‟s or references to Facebook features such as Like or Share.
                                                                                         27
February 27




Facebook | Timeline for Pages




Brands will have to think about adding back-content to the timeline, such as milestones in
the brands‟ history.
                                                                                           28
February 27




Facebook | Timeline for Pages




People can now privately message a brand, and a brand can respond privately. A brand
can not start a private conversation!
                                                                                        29
February 27




Facebook | Timeline for Pages




Ads on Timeline pages are less visible (30%-40% vs. 80%)

Cover photos are the new Facebook Wall (100% attention vs. 65%-92% on profile photos)

Viewers see Timeline content last (after ads, navigation buttons and brand logos)

Information that was invisible is now a focal point: likes, events and apps



Mashable conducted an eye-tracking study on the old and new Facebook Page layouts

                                                                                                30
November 8, 2011




Introducing brand pages for Google+




Recently, Google+ reached the 100 million active members mark.
The goal is to reach 400 million active members by the end of the year.

                                                                                       31
November 8, 2011




Introducing brand pages for Google+




The biggest differences between Google+ Pages and Facebook Pages today are Facebook
applications, insights and advertising versus Google+ Hangouts and segmentation

                                                                                        32
4. New Kid On The Block




                          33
4. New Kid On The Block




The what | Your virtual pinboard


            My favorite images




Pinterest is a visually attractive social bookmarking and discovery service for pictures.


                                                                                                 34
4. New Kid On The Block




The what | Your virtual pinboard




                                     click next for video




            Collecting


              Pinterest in 90 seconds
Pinterest is a visually attractive social bookmarking and discovering service for pictures.


                                                                                                 35
4. New Kid On The Block




The what | Pinterest lingo




PIN:                          BOARD:                        REPIN:
An image added to Pinterest   Categorize all your pins      Once something is pinned,
From a site or uploaded       You can have several boards   it can be repined by other
Must include caption          of your interest              Pinterst users


                                                                                             36
4. New Kid On The Block




The why | Audience




                                                   March 2012

                                                    72%

                            March 2012

                             28%
Ages are nearly evenly spread between 25 and 54 (source Google‟s Doubleclick Ad
Planner)

                                                                                            37
4. New Kid On The Block




The why | Engagement




              14.2                     2.3                         4
14.2 MINUTES:           2.3 BILLION:              4 MILLION:
Average time spent on   Pinterest page views in   Daily unique visits to
Pinterest per visit     March 2012                Pinterest


                                                                                   38
4. New Kid On The Block




The why | Virality



   80%
    Re-pins




                                                20%
                                                New pins



This is evidence of the impressive level of virality at work in the Pinterest
community. Pinterest is truly an ecosystem of sharing. (source RJMetrics)

                                                                                                    39
4. New Kid On The Block




The why | Driving traffic




Pinterest is driving more traffic than Google+, YouTube and LinkedIn combined
(source Shareaholic 2012)

                                                                                            40
4. New Kid On The Block




The why | Generating revenue




   “    Pinterest is responsible for
        Media driven revenue.
                                        17% of all Social
        And this is projected to rise up to    40%.



                         “
                              21% of users on Pinterest have purchased an
                              item they found on the site.



Pinterest is not only driving traffic, but also revenue!
(source: Venturebeat, 2012 & Pricegrabber (US), 2012)

                                                                                      41
4. New Kid On The Block




The how | Tips & tricks



                                          Likes
      Contributors                                                   Mentions &
                                    Pins you wouldn‟t
    Add contributors to                                               Hashtags
                                    want to dedicate a
       your Board                                                  Similar to Twitter
                                     whole Board to




                                                        Categorize
                        Sell Pins                    Place your Boards
                     Add a "$" to add                into one of the 32
                      a price banner                     categories




                                                                                                   42
4. New Kid On The Block




The how | Be pinnable




                                                          It’s all about
                                                         visual content




Be sure your site has quality images worthy of pinning


                                                                                   43
4. New Kid On The Block




The how | Promote more than products




                                                                      The idea
                                                                     behind the
                                                                    brand makes
                                                                      sense on
                                                                      Pinterest



Try to think outside the box and pin images that capture a lifestyle and /or the essence of
the brand

                                                                                                 44
4. New Kid On The Block




The how | Engage and intersect




                                                                    Use it like
                                                                  a focus group
                                                                     and gain
                                                                    insight to
                                                                     clientele


Ask fans to pin pictures of themselves with the specific product/brand and tag, so you can
easily repin those photos onto a special board.

                                                                                               45
4. New Kid On The Block




The how | Host a contest




                                    A simple
                                   question +
                                   hashtags +
                                      likes



Increase the amount of followers


                                                           46
4. New Kid On The Block




The how | Host a contest




                                                                  A simple
                                                                 question +
                                                                 hashtags +
                                                                    likes



Fly BMI Pinterest Lottery: Repin up to 6 numbered destination pics. Each week, a number
generator selects one of the destination images. Repinners are entered in a drawing.

                                                                                            47
4. New Kid On The Block




The how | Host a contest




                                                                   A simple
                                                                  question +
                                                                  hashtags +
                                                                     likes



Peugeot Panama ran a jigsaw puzzle contest whereby entrants had to find missing pins
and create their own boards for them.

                                                                                            48
4. New Kid On The Block




The how | Integrate




Besides of the online „pin to Pinterest‟ buttons, companies like Digimark also provide
ways of integrating Pinterest into offline print campaigns.

                                                                                                49
4. How to market




The how | The best-of-class
                   Selling                                                   The fourth
                 natural and                    The world’s
                                                handmade                     best selling
                organic foods                                                magazine in
                                                marketplace
                                                                               the US




29.284 followers                85.778 followers               59.339 followers
Its pinboards are related to    Its pinboards are related to   Inspiring ideas for
food recycling, green           gift ideas, weddings           home, gardening, food, holi
livings, holidays, cool         stuff, DIY projects, holiday   days, and living well.
kitchens and food art           decorating,…

                                                                                            50
4. How to market




Belgian brands on Pinterest




At this moment not very active, no followers, no content
But then again: things are moving fast for Pinterest…

                                                                        51
5. Industry Changes




                      52
5. Industry Changes




Death of the check-in?




Facebook places no more   Exit Gowalla


                                                         53
5. Industry Changes




Death of the check-in?




Source: Forrester Research, December 2011


                                                            54
May 3




LinkedIn acquires Slideshare




LinkedIn + Slideshare = “Managing your professional identity and insights, everywhere”


                                                                                           55
May 3




Facebook acquires Instagram

                            it‟s the largest mobile social network, growing at +2 mill. users per month

                                                         it‟s the most successful mobile-first platform


                                                                   mobile isn‟t Facebook‟s strong suit




Facebook users already upload an average of more than 250 million images daily, making it the most
popular photo-sharing service on the Web.


                                                                                                      56
January 19




3½ months earlier…




Despite having invented the digital camera, Eastman-Kodak filed for bankrupcy on January 19, 2012.


                                                                                                     57
Thank you for listening.
Now let’s talk.
Geert De Laet
Technology evangelist

gdelaet@luon.com
Twitter: @geertdelaet

http://www.luon.com




                           58

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WassUp Recap - June 2012 - session 1

  • 1. WassUp Recap June 2012 Geert De Laet | Technology Evangelist Twitter: @geertdelaet | hashtag #luonwassup 1 | The Social Landscape 1
  • 2. 1. Search Goes Social 2
  • 3. 1. Search Goes Social From links to likes: a brief history 2008 April 2010 First search engines Facebook like button 2004 – 2005 ranking according to October 2009 one‟s social graph on „social search‟ emerges. social networks. Google „Social Search‟ Links are „positive votes‟ feature launches based by the webmaster Rumours of Google on Google Profile and community adding Digg-like scoring Twitter data. „04 „05 „06 „07 „08 „09 „10 „11 2007 ‘Lazyweb’ End 2011 Google personalizes Used to describe the act Bing renews deal with search results based upon of out-sourcing your Twitter, Google doesn‟t. search data questions to your friends on Social Media Microsoft buys 1,3% of Google launches Google+ Facebook shares Ex.: Aardvark IM buddy 3
  • 4. January 10 Google, Plus your world click next for video “Google, Plus your world” adds personal results to your search result page. These personal results are however very biased towards Google+. 4
  • 5. January 10 Google, Plus your world “People and Pages on Google+” shows people and pages related to your search query, that are active on Google+. These results appear even above the SEA ads. 5
  • 6. February 28 Bing Linked Pages Linked Pages allows Bing users (U.S. only, for now) to connect their various websites and profiles to their Bing identities, using Facebook for authentication. 6
  • 7. February 28 Bing Linked Pages Linked Pages allows Bing users (U.S. only, for now) to connect their various websites and profiles to their Bing identities, using Facebook for authentication. 7
  • 8. May 10 Bing Sidebar Bing‟s new Sidebar component shows friends who might know more about your query, people who know, an activity feed of Bing searches and a Facebook „ask friends‟ box 8
  • 9. 1. Search Goes Social A Facebook search engine? Would you use a Facebook search engine over your preferred search engine? 9% 5% 27% 12% Maybe, but only if it was better than Google or Bing No Probably not 22% Probably 26% Don't know Definitely Source: Greenlight Digital, Search & Social Survey, 2012 A team of more than 20 Facebook engineers — led by a former Google employee Lars Rasmussen — is at work on a vastly improved search engine within the site 9
  • 10. May 2012 A Facebook search engine? Search is becoming increasingly more visually oriented. Facebook could use its huge image library as a new source for searching. 10
  • 11. 1. Search Goes Social 11
  • 12. 2. Rules Of A New World 12
  • 13. January 18 SOPA/PIPA SOPA = Stop Online Piracy Act PIPA = Protect IP Act = Preventing Real Online Threats to Economic Creativity and Theft of Intellectual Property Act 13
  • 14. January SOPA/PIPA click next for video 14
  • 15. January SOPA/PIPA Force ISPs to block access to Domain Name System servers to infringing foreign sites. Force search providers to make such sites that have been flagged as infringing undiscoverable. Force payments processors to shut down the ability for infringing sites to make money. Force Internet advertisers to cease doing business with an infringing site. SOPA = Stop Online Piracy Act PIPA = Protect IP Act = Preventing Real Online Threats to Economic Creativity and Theft of Intellectual Property Act 15
  • 16. January 26 ACTA ACTA = Anti-Counterfeiting Trade Agreement 16
  • 17. January 26 ACTA click next for video ACTA was signed by the EU and 22 of its members (incl. Belgium) on January 26 17
  • 18. April 9 CISPA “CYBER THREAT” YEA Efforts to degrade, disrupt or destroy government or private systems and Facebook, Microsoft, Intel, IBM, Oracle, Sy networks mantec, Verizon, AT&T , Verizon, Boeing, American Bankers Association, American OR Chemistry Council, … Theft or misappropriation of private or government information, intellectual NAY property, or personally identifiable information 600,000 online petitions, Electronic Frontier Foundation, Hacker group Anonymous, White House National Security Council, … CISPA = Cyber Intelligence Sharing and Protection Act 18
  • 19. January 26 Twitter censorship Twitter is giving itself the right to withhold content in specific countries, while keeping that content available for the rest of the world. 19
  • 20. 2. Rules Of A New World 20
  • 21. 3. Your Brand In Social Media 21
  • 22. December 8, 2011 Twitter | „enhanced profiles‟ aka „brand pages‟ Twitter will slowly roll out enhanced profile pages to a wider audience of brands in the coming months. 22
  • 23. January 19 Facebook | Open Graph for Apps After a limited roll-out, Facebook now allows any developer to create Open Graph apps, announcing 60 new Open Graph application partners in the process 23
  • 24. January 19 Facebook | Open Graph for Apps click next for video After a limited roll-out, Facebook now allows any developer to create Open Graph apps, announcing 60 new Open Graph application partners in the process 24
  • 25. January 19 Facebook | Open Graph for Apps You can find a detailed tutorial on how to create this app on https://developers.facebook.com/docs/opengraph/tutorial/ 25
  • 26. January 19 Facebook | Open Graph for Apps New apps have to go through an approval process. Apps must be simple, genuine and non-abusive. https://developers.facebook.com/docs/opengraph/opengraph-approval/ 26
  • 27. February 27 Facebook | Timeline for Pages PRICE INFO CONTACT CTA’s LIKE / SHARE The cover photo measures 851x315 pixels and must not include price or purchase info, contact info, CTA‟s or references to Facebook features such as Like or Share. 27
  • 28. February 27 Facebook | Timeline for Pages Brands will have to think about adding back-content to the timeline, such as milestones in the brands‟ history. 28
  • 29. February 27 Facebook | Timeline for Pages People can now privately message a brand, and a brand can respond privately. A brand can not start a private conversation! 29
  • 30. February 27 Facebook | Timeline for Pages Ads on Timeline pages are less visible (30%-40% vs. 80%) Cover photos are the new Facebook Wall (100% attention vs. 65%-92% on profile photos) Viewers see Timeline content last (after ads, navigation buttons and brand logos) Information that was invisible is now a focal point: likes, events and apps Mashable conducted an eye-tracking study on the old and new Facebook Page layouts 30
  • 31. November 8, 2011 Introducing brand pages for Google+ Recently, Google+ reached the 100 million active members mark. The goal is to reach 400 million active members by the end of the year. 31
  • 32. November 8, 2011 Introducing brand pages for Google+ The biggest differences between Google+ Pages and Facebook Pages today are Facebook applications, insights and advertising versus Google+ Hangouts and segmentation 32
  • 33. 4. New Kid On The Block 33
  • 34. 4. New Kid On The Block The what | Your virtual pinboard My favorite images Pinterest is a visually attractive social bookmarking and discovery service for pictures. 34
  • 35. 4. New Kid On The Block The what | Your virtual pinboard click next for video Collecting Pinterest in 90 seconds Pinterest is a visually attractive social bookmarking and discovering service for pictures. 35
  • 36. 4. New Kid On The Block The what | Pinterest lingo PIN: BOARD: REPIN: An image added to Pinterest Categorize all your pins Once something is pinned, From a site or uploaded You can have several boards it can be repined by other Must include caption of your interest Pinterst users 36
  • 37. 4. New Kid On The Block The why | Audience March 2012 72% March 2012 28% Ages are nearly evenly spread between 25 and 54 (source Google‟s Doubleclick Ad Planner) 37
  • 38. 4. New Kid On The Block The why | Engagement 14.2 2.3 4 14.2 MINUTES: 2.3 BILLION: 4 MILLION: Average time spent on Pinterest page views in Daily unique visits to Pinterest per visit March 2012 Pinterest 38
  • 39. 4. New Kid On The Block The why | Virality 80% Re-pins 20% New pins This is evidence of the impressive level of virality at work in the Pinterest community. Pinterest is truly an ecosystem of sharing. (source RJMetrics) 39
  • 40. 4. New Kid On The Block The why | Driving traffic Pinterest is driving more traffic than Google+, YouTube and LinkedIn combined (source Shareaholic 2012) 40
  • 41. 4. New Kid On The Block The why | Generating revenue “ Pinterest is responsible for Media driven revenue. 17% of all Social And this is projected to rise up to 40%. “ 21% of users on Pinterest have purchased an item they found on the site. Pinterest is not only driving traffic, but also revenue! (source: Venturebeat, 2012 & Pricegrabber (US), 2012) 41
  • 42. 4. New Kid On The Block The how | Tips & tricks Likes Contributors Mentions & Pins you wouldn‟t Add contributors to Hashtags want to dedicate a your Board Similar to Twitter whole Board to Categorize Sell Pins Place your Boards Add a "$" to add into one of the 32 a price banner categories 42
  • 43. 4. New Kid On The Block The how | Be pinnable It’s all about visual content Be sure your site has quality images worthy of pinning 43
  • 44. 4. New Kid On The Block The how | Promote more than products The idea behind the brand makes sense on Pinterest Try to think outside the box and pin images that capture a lifestyle and /or the essence of the brand 44
  • 45. 4. New Kid On The Block The how | Engage and intersect Use it like a focus group and gain insight to clientele Ask fans to pin pictures of themselves with the specific product/brand and tag, so you can easily repin those photos onto a special board. 45
  • 46. 4. New Kid On The Block The how | Host a contest A simple question + hashtags + likes Increase the amount of followers 46
  • 47. 4. New Kid On The Block The how | Host a contest A simple question + hashtags + likes Fly BMI Pinterest Lottery: Repin up to 6 numbered destination pics. Each week, a number generator selects one of the destination images. Repinners are entered in a drawing. 47
  • 48. 4. New Kid On The Block The how | Host a contest A simple question + hashtags + likes Peugeot Panama ran a jigsaw puzzle contest whereby entrants had to find missing pins and create their own boards for them. 48
  • 49. 4. New Kid On The Block The how | Integrate Besides of the online „pin to Pinterest‟ buttons, companies like Digimark also provide ways of integrating Pinterest into offline print campaigns. 49
  • 50. 4. How to market The how | The best-of-class Selling The fourth natural and The world’s handmade best selling organic foods magazine in marketplace the US 29.284 followers 85.778 followers 59.339 followers Its pinboards are related to Its pinboards are related to Inspiring ideas for food recycling, green gift ideas, weddings home, gardening, food, holi livings, holidays, cool stuff, DIY projects, holiday days, and living well. kitchens and food art decorating,… 50
  • 51. 4. How to market Belgian brands on Pinterest At this moment not very active, no followers, no content But then again: things are moving fast for Pinterest… 51
  • 53. 5. Industry Changes Death of the check-in? Facebook places no more Exit Gowalla 53
  • 54. 5. Industry Changes Death of the check-in? Source: Forrester Research, December 2011 54
  • 55. May 3 LinkedIn acquires Slideshare LinkedIn + Slideshare = “Managing your professional identity and insights, everywhere” 55
  • 56. May 3 Facebook acquires Instagram it‟s the largest mobile social network, growing at +2 mill. users per month it‟s the most successful mobile-first platform mobile isn‟t Facebook‟s strong suit Facebook users already upload an average of more than 250 million images daily, making it the most popular photo-sharing service on the Web. 56
  • 57. January 19 3½ months earlier… Despite having invented the digital camera, Eastman-Kodak filed for bankrupcy on January 19, 2012. 57
  • 58. Thank you for listening. Now let’s talk. Geert De Laet Technology evangelist gdelaet@luon.com Twitter: @geertdelaet http://www.luon.com 58