Unblocking The Main Thread Solving ANRs and Frozen Frames
Digital Tools for M&E and Citizen Engagement Workshop
1. Digital Tools for M&E
Citizen Engagement
Workshop: Tools, methods and case-studies
Gerard McCarthy- Director, Asia-Pacific
DevFutures Conference, UTS, Sydney Nov 22nd
2. Purpose
1. Survey the shift from one-way to two-way
communications flows
2. Outline key tools for NGOs in
crowdsourcing and data collection
3. Assess implications for future of citizen
engagement and governance reform
TWEET: @gerardtmccarthy
www.techchange.org
3. Purpose
1. Survey the shift from one-way to two-way
communications flows
2. Outline key tools for NGOs in
crowdsourcing and data collection
3. Assess implications for future of citizen
engagement and governance reform
TWEET: @gerardtmccarthy
4. The future of development/aid?
1) Data driven impact focused
2) Focused on individual
engagement and needs
3) Supporting improved
governance
5. Experience in the room
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ME specialists?
Program design?
Governance?
Service delivery (health, WASH etc)
Disaster management
ICT specialists?
Other
26. Obama 2012: Blue State Digital
• http://www.youtube.com/watch?
v=flozf64bkvM
27. Two Way
Haiti 2010: Disaster Response
- Shortcode (4636) distributed through radio networks.
Support from Haitian diaspora (coordinated via Fb) in
translation.
- Ushahidi came later, with assistance from Standby
Taskforce. Local partners later able to process data
28. Crowd to Map
Crowd to Map
• SMS (via
FrontlineSMS)
• Social Media
•
Twitter, Facebook, Bambuser
29. Map to Emergency Team
Map to Emergency Teams
• SMS
• Social Media
•
Twitter, Facebook, Bambuser
33. Recap: Digital ME
Strengths:
- Rapid response
- More reliable info than
just elites
- Operate in difficult
contexts
Weaknesses:
- Too much info/detail?
- Verification process
can be complex
- Vulnerable to
infrastructure failure
34. The future of development/aid?
1) Data impact focused
2) Focused on individual
engagement and needs
3) Supporting improved
governance
35. 1) Data and impact driven
Rapid assessments, data-based
decision making.
Eg. Rapid assessments of rural
health infrastructures and
needs.
Tool: CommCare/Magpi,
GeoPoll
36. 2) Direct Individual Engagement
- Reduce intermediaries, lower
overheads
Eg. Direct cash transfer for
agricultural assistance in Kenya.
Tool: mPESA,
FrontlineSMS,
Salesforce
Q: Role in disaster response?
37. 3) Governance accountability/
social mobilisation
- Info about weak service delivery and tools
to lobby (political demand).
- Eg: Uganda’s infant mortality project- 14%
improvement in mortality rates
- Tools: FrontlineSMS, Ushahidi, Innovation
Labs (?)
40. Group task:
Project Design- 20mins
Info gathering, behavioural
change, policy change
1) Sri Lanka: Countering dengue
fever spread
2) Myanmar: Communal violence
3) Philippines: Disaster prep, warning
and response coordination
41. Analytic project questions
1. Framing project: what question/outcome are you trying to
answer/achieve?
2. Theory of change/partners; Inside-Inside or Inside-Outside?
3. Use of tools and information flows; internal analysis (oneway) or public campaign/coordination (two-way).
4. Are you using the right technology for the right place at the
right time? Use of ‘old’ media eg. radio and offline
engagement (community consultations)?
5. Budget breakdown vs traditional approaches?