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A presentation for
Electronic Business Strategies
What is Business Intelligence?
Raw data
What is Business Intelligence?
Meaningful and useful information
What is Business Intelligence?
To make better decisions
Who Make the Decisions?
Data = Right Decision?
• What about if you have too much data?
Will you be able to find the right
answer
For questions such as
• How are my sales?
• How much will I sell next year?
• Are my customer satisfied with my services?
• Which other products are my customers
interested in?
• Which parts of the business are not profitable?
How About Those Bad Decisions?
How About Those Bad Decisions?
In 2000
$50 million
= $900
million
How About Those Bad Decisions?
In 1986
$5 Million
How About Those Bad Decisions?
20 years later
$7.4 Billion
How About Those Bad Decisions?
Steven Sasson
1975
How to Make the Right Decisions?
• You need an insight into the data
Business Intelligence 1.0
1980s
Business Intelligence/ Data
Warehouse/ Data Mining
Business Intelligence 2.0
What is Decision Support System?
• Interactive computer-based information
system that supports decision-making
activities.
• It is a an application of BI
What is Expert Systems?
• A computer program that simulates the judgment
and behavior of a human or an organization that has
expert knowledge and experience in a particular field
Data Visualization?
Goal is to communicate information clearly and
efficiently to users via the information graphics
selected, such as tables and charts
Data Visualization?
Business Intelligence 3.0
Big Data?
Big Data
“Big data can be
defined as datasets
that are beyond the
ability of common
databases softwares
to store, manage,
capture and analyze”
Ref: Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., & Byers, A. H., 2011
wikibon.org/bigdata
Big Data creates value in several ways
• Making data more readily accessible to relevant stakeholders at the
right time creates enormous value of data
• Enabales experimentaion
• Improve decision making, minimize risk and unearth valuable insights
• Segment the population in order to customize products and services
to meet the segment needs
• Innovate new business models, products and services to not only
satisfy customers but to capture new opportunities and create new
markets.
Use of Big data as competitive advantage
• Find hidden patterns
• Identify new growth opportunities
• Precise prediction of consumer behavior
• Increases productivity
• New sources of value
• Catalyst for trend shifting in industries
Crunch of Big Data
“We’ve never had greater, better analyzed, more
pervasive, or increasingly connected computing power
and information at a cheaper price in the history of the
world”
Ref: McKinsey & Company
Insight and Recommendation
“Managers are making bad decisions because of
bad data”
Professor Nour El-Kadri
Telfer School of Management
Is BI and Big Data Analytics are the Solution for Bad Decision Making?
Let’s Challenge This Idea!
What Might Be Wrong?
Causation Bias
Boston Street Bump
Accelerometer
Does Good Data Guarantee Good Decisions?
People
who make the decisions
Processes
of decision making
Why BI May not Enhance Decision Making?
High Concentration
of Analytics Skills
Shifting BI from
Conventional Uses
to More Critical
Applications
Low Strategic
Priority of Data
Accessibility Issues
Analytic Skills are Concentrated on Too Few Employees
eBusiness Executives Don’t Manage Data as Good as
They Manage Talent, Capital, and Brand
Thank
You
Very
Much!
References
• Anderson, C. (2008, June 23). The End of Theory: The Data Deluge Makes the Scientific Method Obsolete. Retrieved November 14, 2014, from http://archive.wired.com/science/discoveries/magazine/16-07/pb_theory
• Assuncao, M. D., Calheiros, R. N., Bianchi, S., Netto, M. A., & Buyya, R. (2013). Big Data Computing and Clouds: Challenges, Solutions, and Future Directions. Journal of Parallel and Distributed Computing. Retrieved from
http://arxiv.org/abs/1312.4722
• Bughin, J., Chui, M., & Manyika, J. (2010). Clouds, big data, and smart assets: Ten tech-enabled business trends to watch. McKinsey Quarterly, 56(1), 75–86.
• Carneiro, H. A., & Mylonakis, E. (2009). Google trends: a web-based tool for real-time surveillance of disease outbreaks. Clinical Infectious Diseases, 49(10), 1557–1564.
• Chen, H., Chiang, R. H., & Storey, V. C. (2012). Business Intelligence and Analytics: From Big Data to Big Impact. MIS Quarterly, 36(4), 1165–1188.
• City of Boston. (2014). Street Bump Mobile Application. Retrieved November 17, 2014, from http://www.cityofboston.gov/DoIT/apps/streetbump.asp
• Elliott, T. (2011, March 9). Business Analytics vs Business Intelligence? Retrieved from http://timoelliott.com/blog/2011/03/business-analytics-vs-business-intelligence.html
• Ferrando-Llopis, R., Lopez-Berzosa, D., & Mulligan, C. (2013). Advancing value creation and value capture in data-intensive contexts. In Big Data, 2013 IEEE International Conference on (pp. 5–9). IEEE. Retrieved from
http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=6691685
• Ginsberg, J., Mohebbi, M. H., Patel, R. S., Brammer, L., Smolinski, M. S., & Brilliant, L. (2008). Detecting influenza epidemics using search engine query data. Nature, 457(7232), 1012–1014.
• Harford, T. (2014, March 28). Big data: are we making a big mistake? FT Magazine. Retrieved from http://on.ft.com/1qgq8al
• Hill, K. (2012, February 16). How Target Figured Out A Teen Girl Was Pregnant Before Her Father Did. Forbes Magazine. Retrieved from http://www.forbes.com/sites/kashmirhill/2012/02/16/how-target-figured-out-a-teen-girl-
was-pregnant-before-her-father-did/
• Liautaud, B. (2000). E-Business Intelligence: Turning Information into Knowledge into Profit. (M. Hammond, Ed.). New York, NY, USA: McGraw-Hill, Inc.
• Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., & Byers, A. H. (2011). Big data: The next frontier for innovation, competition, and productivity. Mckinsey Global Institute. Retrieved from
http://www.mckinsey.com/insights/business_technology/big_data_the_next_frontier_for_innovation
• Nusca, A. (2013, May 14). McLaren CIO: How we’re working with big data. Retrieved from http://www.zdnet.com/mclaren-cio-how-were-working-with-big-data-7000015383/
• Panorama Software. (2011). Business Intelligence 3.0: Revolutionizing Organizational Data. Retrieved from http://www.reply.eu/Documents/11174_img_Business_Intelligence_3_0_Whitepaper.pdf
• Ponniah, P. (2011). Data Warehousing Fundamentals for IT Professionals. John Wiley & Sons.
• Shah, S., Horne, A., & Capellá, J. (2012). Good data won’t guarantee good decisions. Harvard Business Review, 90(4), 23–25.
• Simon, P. (2014a, March 11). Big Data Lessons From Netflix. Retrieved from http://www.wired.com/2014/03/big-data-lessons-netflix/
• Simon, P. (2014b, March 25). Potholes and Big Data: Crowdsourcing Our Way to Better Government. Retrieved November 17, 2014, from http://www.wired.com/2014/03/potholes-big-data-crowdsourcing-way-better-
government/
• Turban, E. (2007). Decision Support and Business Intelligence Systems (8 edition.). Prentice Hall.
• Vesset, D., Nadkarni, A., Olofson, C., & Schubmehl, D. (2012). Worldwide Big Data Technology and Services 2012-2016 Forecast. International Data Corporation (IDC). Retrieved from http://bit.ly/1bHgypq

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Business Intelligence

  • 1. Pouria Ghaternabi 7050754 A presentation for Electronic Business Strategies
  • 2.
  • 3. What is Business Intelligence? Raw data
  • 4. What is Business Intelligence? Meaningful and useful information
  • 5. What is Business Intelligence? To make better decisions
  • 6. Who Make the Decisions?
  • 7. Data = Right Decision? • What about if you have too much data?
  • 8. Will you be able to find the right answer
  • 9. For questions such as • How are my sales? • How much will I sell next year? • Are my customer satisfied with my services? • Which other products are my customers interested in? • Which parts of the business are not profitable?
  • 10. How About Those Bad Decisions?
  • 11. How About Those Bad Decisions? In 2000 $50 million = $900 million
  • 12. How About Those Bad Decisions? In 1986 $5 Million
  • 13. How About Those Bad Decisions? 20 years later $7.4 Billion
  • 14. How About Those Bad Decisions? Steven Sasson 1975
  • 15. How to Make the Right Decisions? • You need an insight into the data
  • 19. What is Decision Support System? • Interactive computer-based information system that supports decision-making activities. • It is a an application of BI
  • 20. What is Expert Systems? • A computer program that simulates the judgment and behavior of a human or an organization that has expert knowledge and experience in a particular field
  • 21. Data Visualization? Goal is to communicate information clearly and efficiently to users via the information graphics selected, such as tables and charts
  • 25. Big Data “Big data can be defined as datasets that are beyond the ability of common databases softwares to store, manage, capture and analyze” Ref: Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., & Byers, A. H., 2011
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  • 31. Big Data creates value in several ways • Making data more readily accessible to relevant stakeholders at the right time creates enormous value of data
  • 33. • Improve decision making, minimize risk and unearth valuable insights
  • 34. • Segment the population in order to customize products and services to meet the segment needs
  • 35. • Innovate new business models, products and services to not only satisfy customers but to capture new opportunities and create new markets.
  • 36. Use of Big data as competitive advantage • Find hidden patterns • Identify new growth opportunities • Precise prediction of consumer behavior • Increases productivity • New sources of value • Catalyst for trend shifting in industries
  • 37. Crunch of Big Data “We’ve never had greater, better analyzed, more pervasive, or increasingly connected computing power and information at a cheaper price in the history of the world” Ref: McKinsey & Company
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  • 69. “Managers are making bad decisions because of bad data” Professor Nour El-Kadri Telfer School of Management Is BI and Big Data Analytics are the Solution for Bad Decision Making?
  • 71. What Might Be Wrong? Causation Bias
  • 74.
  • 75. Does Good Data Guarantee Good Decisions?
  • 76.
  • 77. People who make the decisions Processes of decision making
  • 78. Why BI May not Enhance Decision Making? High Concentration of Analytics Skills Shifting BI from Conventional Uses to More Critical Applications Low Strategic Priority of Data Accessibility Issues
  • 79. Analytic Skills are Concentrated on Too Few Employees
  • 80. eBusiness Executives Don’t Manage Data as Good as They Manage Talent, Capital, and Brand
  • 81.
  • 83. References • Anderson, C. (2008, June 23). The End of Theory: The Data Deluge Makes the Scientific Method Obsolete. Retrieved November 14, 2014, from http://archive.wired.com/science/discoveries/magazine/16-07/pb_theory • Assuncao, M. D., Calheiros, R. N., Bianchi, S., Netto, M. A., & Buyya, R. (2013). Big Data Computing and Clouds: Challenges, Solutions, and Future Directions. Journal of Parallel and Distributed Computing. Retrieved from http://arxiv.org/abs/1312.4722 • Bughin, J., Chui, M., & Manyika, J. (2010). Clouds, big data, and smart assets: Ten tech-enabled business trends to watch. McKinsey Quarterly, 56(1), 75–86. • Carneiro, H. A., & Mylonakis, E. (2009). Google trends: a web-based tool for real-time surveillance of disease outbreaks. Clinical Infectious Diseases, 49(10), 1557–1564. • Chen, H., Chiang, R. H., & Storey, V. C. (2012). Business Intelligence and Analytics: From Big Data to Big Impact. MIS Quarterly, 36(4), 1165–1188. • City of Boston. (2014). Street Bump Mobile Application. Retrieved November 17, 2014, from http://www.cityofboston.gov/DoIT/apps/streetbump.asp • Elliott, T. (2011, March 9). Business Analytics vs Business Intelligence? Retrieved from http://timoelliott.com/blog/2011/03/business-analytics-vs-business-intelligence.html • Ferrando-Llopis, R., Lopez-Berzosa, D., & Mulligan, C. (2013). Advancing value creation and value capture in data-intensive contexts. In Big Data, 2013 IEEE International Conference on (pp. 5–9). IEEE. Retrieved from http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=6691685 • Ginsberg, J., Mohebbi, M. H., Patel, R. S., Brammer, L., Smolinski, M. S., & Brilliant, L. (2008). Detecting influenza epidemics using search engine query data. Nature, 457(7232), 1012–1014. • Harford, T. (2014, March 28). Big data: are we making a big mistake? FT Magazine. Retrieved from http://on.ft.com/1qgq8al • Hill, K. (2012, February 16). How Target Figured Out A Teen Girl Was Pregnant Before Her Father Did. Forbes Magazine. Retrieved from http://www.forbes.com/sites/kashmirhill/2012/02/16/how-target-figured-out-a-teen-girl- was-pregnant-before-her-father-did/ • Liautaud, B. (2000). E-Business Intelligence: Turning Information into Knowledge into Profit. (M. Hammond, Ed.). New York, NY, USA: McGraw-Hill, Inc. • Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., & Byers, A. H. (2011). Big data: The next frontier for innovation, competition, and productivity. Mckinsey Global Institute. Retrieved from http://www.mckinsey.com/insights/business_technology/big_data_the_next_frontier_for_innovation • Nusca, A. (2013, May 14). McLaren CIO: How we’re working with big data. Retrieved from http://www.zdnet.com/mclaren-cio-how-were-working-with-big-data-7000015383/ • Panorama Software. (2011). Business Intelligence 3.0: Revolutionizing Organizational Data. Retrieved from http://www.reply.eu/Documents/11174_img_Business_Intelligence_3_0_Whitepaper.pdf • Ponniah, P. (2011). Data Warehousing Fundamentals for IT Professionals. John Wiley & Sons. • Shah, S., Horne, A., & Capellá, J. (2012). Good data won’t guarantee good decisions. Harvard Business Review, 90(4), 23–25. • Simon, P. (2014a, March 11). Big Data Lessons From Netflix. Retrieved from http://www.wired.com/2014/03/big-data-lessons-netflix/ • Simon, P. (2014b, March 25). Potholes and Big Data: Crowdsourcing Our Way to Better Government. Retrieved November 17, 2014, from http://www.wired.com/2014/03/potholes-big-data-crowdsourcing-way-better- government/ • Turban, E. (2007). Decision Support and Business Intelligence Systems (8 edition.). Prentice Hall. • Vesset, D., Nadkarni, A., Olofson, C., & Schubmehl, D. (2012). Worldwide Big Data Technology and Services 2012-2016 Forecast. International Data Corporation (IDC). Retrieved from http://bit.ly/1bHgypq

Notas del editor

  1. Big data can be characterized in the following ways: Volume: The quantity of the data that determines it’s potential. Variety: The diversification of the data which increase its accuracy and help decision making. Velocity: The speed at which data is being gathered and processed. The faster it is, the more timely manner it can be used Value: The worth derived from analyzing the big data. Veracity: The degree to which data is reliable and trustworthy which quantifies its quality.
  2. There are five ways in which big data creates value for organizations:   Creating transparency: Making data more readily accessible to relevant stakeholders at the right time creates enormous value of data. No matter how sophisticated data is, if it is not accessible when needed then it is of no value.   Enabling experimentation: As more transactional data is created and stored, it gives organization liberty to experiment the data in order to discover needs, expose variability and thus improve performance.   Segmentation: Big data allows organizations to segment the population in order to customize products and services to meet the segment needs   Supporting human decision making: Advance and competent analytics tools allow data to be interpreted in a way to substantially improve decision making, reduces risk, and find hidden patterns that would be otherwise go unnoticed.   Innovation: Big data allows companies to innovate new business models, products and services to not only satisfy customers but to capture new opportunities and create new markets.