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Effective presentation skills quick takes

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This guide is designed to provide you the materials and direction to successfully deliver the Effective
Presentation Skill...
Quick Overview
This session provides some basic pointers that will help you to identify a suitable topic and question for ...
Why give a talk?
First of all I would like to highlight on why you should give a talk in the first place. It is the most e...
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Effective presentation skills quick takes

  1. 1. This guide is designed to provide you the materials and direction to successfully deliver the Effective Presentation Skills course in a classroom environment. It assumes the instructor has functional proficiency in the subject matter. Use the Resources section of this guide for further research into the topic. This guide includes instructions for you to say and do during the class, as well as materials to help you prepare and conclude the course. Please read the description of the target audience carefully, as well as the learning objectives. By correctly positioning the course you can set reasonable expectations for the participants. TARGET AUDIENCE This course is designed for supervisors and managers in services, typically the district or provincial level, who are responsible for giving presentations to a variety of audiences. There are no prerequisites for this course. LEARNING OBJECTIVES When participants complete this course they will be able to: q Apply the four cornerstones method of a successful presentation q Develop and organize presentation content q Prepare and deliver a more effective presentation q Use visual aids and supportive materials effectively 1 QuickTakesTHE ART OF PUBLIC SPEAKING
  2. 2. Quick Overview This session provides some basic pointers that will help you to identify a suitable topic and question for your EP. Even if you already have a topic in mind, the session will offer you tools to use to refine and focus your theme and the questions you ask – it may also lead you to develop ideas you hadn’t considered yet. It’s crucial to put some time and energy into this choice in order that you can make the most of project, and hopefully avoid regretting your choice when it’s too late and you’re most of the way through. You may need to revisit some of the activities after the session, or take more time away to reflect or discuss your ideas with friends or teachers – so don’t feel that you need to have reached any final decisions over the next 40 or so minutes 5 THE ART OF PUBLIC SPEAKINGQuickTakes
  3. 3. Why give a talk? First of all I would like to highlight on why you should give a talk in the first place. It is the most effective way of getting your point across. For example, you have a prototype to show and explain. If you put it in front of the audience without saying anything, most of the audience will not understand what you are trying to say if you do not talk about it. Why are presentation skills important? In many fields, the ability to communicate orally is just as important as the ability to write well. Unfortunately, many people fear public speaking and try their best to avoid it as much as possible causing them to lose out on key opportunities to: q Deliver information about their programs and services q Influence and persuade stakeholders, government leaders, etc. q Educate the public on specific health issues q Enlist support for financial and managerial needs 7 THE ART OF PUBLIC SPEAKINGQuickTakes
  4. 4. How do you feel about giving a talk? Do you think it will be scary or do you think it will be fun? The next activities will help you reflect on this. Take 5-10 mins A) In pairs, chat to your partner about an example of a really inspiring or effective talk you can remember watching. Maybe you have or have had a facilitator whose teaching style you really like. Maybe it was a speech from a public figure that you enjoyed or a lecture/talk that you attended and you felt the speaker was extraordinary. You may have a favourite stand up comedian - what do/did you like about them? List some characteristics of the most interesting or inspirational talks that you remember: B) People have different strengths when it comes to writing and speaking. For instance you might be naturally witty or love to be on stage. It could be that you prefer preparing a talk because you find that you are much better at explaining things verbally than you are at writing them down. On the other hand you might be most comfortable when it comes to writing, and feel nervous you’ll forget your words or be very shy. Identifying your strengths and weaknesses early on will help to make the most of what you’re already good at, and also identify specific ways that you can improve your presentation style and boost your confidence. QuickTakesTHE ART OF PUBLIC SPEAKING 8
  5. 5. Glossophobia This is the Top Ten List of Global Fears: 1. Fear of public speaking (Glossophobia) 2. Fear of death (Necrophobia) 3. Fear of spiders (Arachnophobia) 4. Fear of darkness (Achluophobia,Scotophobia or Myctophobia) 5. Fear of heights (Acrophobia) 6. Fear of people or social situations (Sociophobia) 7. Fear of flying (Aerophobia) 8. Fear of open spaces (Agoraphobia) 9. Fear of thunder and lightning (Brontophobia) 10. Fear of confined spaces (Claustrophobia) Briefly discuss the methods for managing stress. Progressive Muscle Relaxation reduces muscle tension and general mental anxiety by isolating one muscle group and creating tension for 8-10 seconds, and then letting the muscle relax (allowing the tension to go). Mindfulness helps cultivate inner calmness by increasing one’s awareness of thoughts and feelings. It has been shown to help people with stress-related conditions by focusing on body sensations and breathing. Meditation is clearing the mind of stressful outside interferences. Meditation involves achieving a state of consciousness in which the individual focuses on a single thing, such as a key word, sound, image, or their breathing. Guided Imagery is designed to direct one’s thoughts to a safe, comfortable place free of stress such as a beach or garden. A variety of tapes, videos, CDs, and scripts are available to help guide your imagination to a relaxed and focused state. Humor Therapy – uses the power of smiles and laughter to aid healing. Laughing is found to lower blood pressure, reduce stress hormones, and increase muscle flexion. Laughter also triggers the release of endorphins, the body’s natural painkillers,and produces a general sense of well-being. 9 THE ART OF PUBLIC SPEAKINGQuickTakes
  6. 6. What do you think your strengths and weaknesses are with respect to public speaking? An example of a Bad Presentation performed by BTEC students Being able to give a good and clear presentations to a public audience is a skill that you and your future employer will value greatly in a wide range of situations. Presentation skills, alongside writing and research skills, teamwork, and time management, are key transferable skills, which will have relevance to your future career in whatever field that may be. Prospective employers expect reference to these key skills in applications, and short presentations are increasingly used as part of an interview process. When you are asked to give a talk, think about how to develop the skills involved in doing this – not just about the topic you will be talking about. To give a talk, you research a lot and you have to know your work inside out so this process makes you more confident in the subject you are going to talk about. Standing up in front of an audience can be scary – the only way to overcome this is to get lots of practice! 10 THE ART OF PUBLIC SPEAKINGQuickTakes
  7. 7. Giving an effective talk is largely about thinking ahead and carrying out thorough preparation. There are various stages in preparing your presentation. You can break down each step in chunks such as the steps mentioned here. Title? If you are giving a presentation as a part of your extended project qualification, you will give a talk about the research that you have conducted. So decide a title of your talk – this may be your EP title. To some extent your decision will depend on the brief that your tutor-assessor gives you. Purpose? What are you hoping to achieve with your presentation? Being clear about its purpose helps you decide what to include or omit, and what approach to use. For example: q if the presentation aims to inform or explain the process you have been through, it helps to have a logical order and to use examples q if the presentation aims to persuade people that your conclusions are right, it also helps to be convincing - use plausible evidence and show positivity and enthusiasm. In the context of your EP, it is likely that one major aim of your presentation will be for you to reflect on the process you have undergone and its success. QuickTakesTHE ART OF PUBLIC SPEAKING 11
  8. 8. Research the topic, so that you know enough about its background to feel confident with your particular angle on it. Get your facts and figures ready. Remember, you will still need to reference any sources, facts, figures you use just as you would in an essay. Four cornerstones method As Lois DeGeorge stated: “You may have the best idea, the best product or best proposal. However, if you cannot present it in a professional manner it may never be recognized as valuable.” Explain to the audience that there are four simple steps for giving a successful presentation, called the four cornerstones method: Mastering these four areas will give you the skills needed to prepare and deliver a more effective presentation. 13 THE ART OF PUBLIC SPEAKINGQuickTakes
  9. 9. You should be aware of the following before starting your presentation. q Time and duration of your presentation q Mode of presentation (Are you going to be on a stage or in front of class? Will it be formal/informal?) q Venue and what are the facility available q Assessment criteria Make sure you know your brief because there is no point preparing your talk until you know it. 14 THE ART OF PUBLIC SPEAKINGQuickTakes
  10. 10. Your presentation should have a clear beginning, middle and the end i.e. an introduction, main body and conclusion. It is often said that during the lectures when you hear things once you are likely to remember only 1/3 of it. So if you say it 3 times it is more likely that the audience will remember 100% of it! So - Say ‘what you are going to say, ‘Say’ it, then ‘Say’ what you have said. Your presentation should always have a take home message or the main finding as there could be more than one conclusion. For instance, in the context of the extended project you may want to reiterate something interesting that you have learned about the subject your project addressed. Or, you might want to emphasise something you have learned whilst undergoing the research process – for instance that in future you’ll approach time management differently! QuickTakesTHE ART OF PUBLIC SPEAKING 15
  11. 11. Opening: One of the functions of the introductory part of a presentation is to gain the attention of the audience. Capture the interest of the audience by making your opening comment/statements strong. Now lets look at an example!! q Meet Mr William Shakespeare q He lived about 400 years ago q He wrote many many plays q In his plays there were many great speeches q We’ll now look briefly at one to see if it follows our structure This is the speech given by Mark Anthony after the death of Julius Caesar in the play Julius Caesar Brief outline of the plot The characters Brutus and Marc Antony were involved in the assassination of the leader of the Holy Roman Empire, Julius Caesar. Marc Antony is now doing the dirty on Brutus. Marc Antony and Brutus were friends and they had a plan together. Brutus has just given a speech essentially saying the Julius Caesar had to be killed for the good of Rome. Marc Antony is now going to try to turn the people against Brutus with his speech. 16 THE ART OF PUBLIC SPEAKINGQuickTakes
  12. 12. To pitch a presentation correctly, you must consider the audience in terms of their level of knowledge, the degree of formality and the type of language used. Know your audience Why is it important to know your audience? Possible answers: know their purpose for being there, know who you are presenting to (managers, supervisors, government officials, new employees, etc.), etc. Knowing your audience allows you (the speaker) to determine what and how you need to present. You are also able to address their interests in a tailored fashion. Start by creating an audience profile that includes (as much of the following information as possible): 17 THE ART OF PUBLIC SPEAKINGQuickTakes Audience Information Why? Roles and Responsibilities Use job related examples Age Ensure the use of age appropriate content/materials Knowledge Base Tailor presentation based on knowledge of the audience Learning Styles Incorporate all learning styles Culture Use culturally sensitive content/materials Number of Participants Ensure enough materials/handouts are available Purpose for Attending Address the question, what’s in it for me (WIFM)?
  13. 13. q Gathering information about your audience does not have to be complicated. You can: q Arrive early to talk to members of the audience beforehand q Distribute a survey before the presentation q Talk with the organizer q Review evaluations from past presentations q Attend a presentation before yours to get a sense of what the group is like q Ask for information or written materials that describe the audience Always ask yourself… q Why am I doing this presentation? q What do I want the outcome of the presentation to be? q Provide information (increase awareness) q Change attitudes (create emotion) q Build new skills (experimental activities) 19 THE ART OF PUBLIC SPEAKINGQuickTakes
  14. 14. Here are a few things it is helpful to find out: q What do members of the audience do? (Are they students, lecturers, or others?) q What level of knowledge do the audience have on the topic that you are going to talk about? q What will be new to them? q Is anything that you are going to say which will alarm them? q What is the benefit to the audience of listening to your presentation? Remember it takes a few minutes for an audience to establish a relationship with the speaker. q Introduce yourself q Introduce the topic q Set ground rules q Incorporate an ice breaker (if appropriate) 20 THE ART OF PUBLIC SPEAKINGQuickTakes Sections Example Statements Get the audiences’ attention This year alone more than 1,000,000 teen girls in the United States will become pregnant. Of the 1,000,000, one-half are 17 years old or younger. Introduce yourself Hello, my name is Mary Jones. Announce the topic Today I am going to talk to you about the problem of teen pregnancy. Justify the topic Teen pregnancy impacts millions of mothers, children, school systems, and our economy. Establish your credibility I have first-hand knowledge of teen pregnancy because… Give the audience a preview statement Today I am going to tell you the problems with teen pregnancy, then I will cover the causes, and finally I will offer several
  15. 15. Here are some additional tips for gaining the audience’s attention: q Explain how the topic, facts, and information are relevant to the listeners q Ask the audience what are their expectations for the presentation q Use humor q Use novelty and variety in the introduction q Use a case study or tell a story relevant to the experiences of the audience q Use interesting pictures and audiovisual aids q Personalize the presentation by smiling, making eye contact, and addressing the audience members by name Rhythm Pattern of sound created by choice, arrangement of words Parallelism Similar arrangement of pair or series of related words, phrases, sentences “Rich and poor, intelligent and ignorant, wise and foolish, virtuous and vicious, man and woman—it is ever the same, each soul must depend wholly on itself.” 21 THE ART OF PUBLIC SPEAKINGQuickTakes
  16. 16. The body is where the bulk of your main points and supporting information are located. Results should be presented in an easy format in order for the audience to see the trends and relationships in your data. q Decide the three main points you wish to convey q Support each main point with facts, evidence and reasons (if appropriate) q Use a variety of presentation styles that incorporate at least one interactive exercise for each main point Building confidence as a speaker starts with knowing yourself. This includes knowing: q Your style For example: use humor, use stories, prefer to stand behind a podium, etc. q Your skills/strengths For example: ability to build rapport with audience, great graphical designer, etc. q Your weaknesses For example: use filler words, talk to soft, nervous in front of a group, etc. 22 THE ART OF PUBLIC SPEAKINGQuickTakes
  17. 17. Keep in mind, the attention of the audience should be maintained throughout the presentation. What are some activities that can be used to engage listeners while emphasizing key points. Explain to the participants that using more than one technique is recommended to maintain interest and to help retention. People learn, process, and absorb information in different ways. For this reason, information needs to be presented in a variety of ways so that it appeals to people’s different learning styles. People can be categorized into three main groups according to the way they process information: Visual Learners: People who absorb information best if it is presented visually, such as through books, reports, handouts, diagrams, graphs, and imagery. Visual learners will tend to learn best through slide presentations,pictures, charts, videos, etc. Auditory Learners: People who prefer to talk out problems and listen to speeches but with plenty of variety of tone, pitch, and rate. They tend to learn best through lectures, discussions, etc. Kinesthetic Learners: People who prefer action, movement and like to be involved. They prefer a relaxed, non-threatening environment. They learn best by doing, i.e. role plays, activities,demonstrations,etc. Inclusive language Does not stereotype, demean on basis of gender, race, religion, disability, sexual orientation, etc. q Avoid stereotyping jobs, social roles by gender q Use names groups use to identify themselves 23 THE ART OF PUBLIC SPEAKINGQuickTakes
  18. 18. Avoid Generic “He” q Avoid generic “he” q Avoid “man” when referring to men & women Ineffective: Each time a surgeon walks into the operating room, he risks being sued for malpractice More effective: Each time a surgeon walks into the operating room, he or she risks being sued for malpractice. Use Self-Identifiers Ineffective: The Paralympics show what handicapped people can accomplishin the athletic arena. More effective: The Paralympics show what people with disabilities can accomplish in the athletic arena. 24 THE ART OF PUBLIC SPEAKINGQuickTakes
  19. 19. Once you've considered these points you can now begin to choose what you will say and show in your presentation, knowing that it will be of interest or benefit to your audience. 25 THE ART OF PUBLIC SPEAKINGQuickTakes
  20. 20. You can make notes to prompt yourself using a number of different methods. You may like to write out your script in continuous prose, as a way of rehearsing it. However if you do this it is advisable to then subsequently reduce the script to bullet points – otherwise you’re likely to read the script which rarely makes for an entertaining talk. Remember that for your EP you are not giving a ‘speech’ but rather talking people through your process and findings. 26 THE ART OF PUBLIC SPEAKINGQuickTakes
  21. 21. Bring your presentation to a close by finishing as strongly as you started. Provide your audience with a clear “take-home” message by returning to the key points in your presentation. q Summarize the main points q Incorporate a memorable closing or call for action q Provide a list of resources or references q Ask participants to fill out an evaluation form q Allow time for questions and answers Memory and Recall q Recall: We have very poor recall in general because we have short cultural attention spans. q Grouping elements correctly (in 3’s) can help your audiences recall your message. q Transitions, signposts assist in making sense of speeches. q Opening and conclusions count—primacy and recency again. 27 QuickTakesTHE ART OF PUBLIC SPEAKING
  22. 22. Refine and narrow the topic so that you have a few main points or headings (usually between three to seven, depending on the length of the talk – a common structure is 3 x3; 3 main points with 3 sub-points) on which you can elaborate, together with supporting evidence for your argument or train of thought. For a 10min presentation it is recommended to limit your talk to 6-7 slides if using PowerPoint. Even if you are not using slides, this is still a helpful guide to the number of headings you should be working to. Unless you are confident that you can ad lib and not forget important details, write brief notes onto ‘prompt cards’ to help make sure that you cover the ground you intend to, and in the right order. QuickTakesTHE ART OF PUBLIC SPEAKING 28
  23. 23. This guide is designed to provide you the materials and direction to successfully deliver the Effective Presentation Skills course in a classroom environment. It assumes the instructor has functional proficiency in the subject matter. Use the Resources section of this guide for further research into the topic. This guide includes instructions for you to say and do during the class, as well as materials to help you prepare and conclude the course. Please read the description of the target audience carefully, as well as the learning objectives. By correctly positioning the course you can set reasonable expectations for the participants. TARGET AUDIENCE This course is designed for supervisors and managers in services, typically the district or provincial level, who are responsible for giving presentations to a variety of audiences. There are no prerequisites for this course. LEARNING OBJECTIVES When participants complete this course they will be able to: q Apply the four cornerstones method of a successful presentation q Develop and organize presentation content q Prepare and deliver a more effective presentation q Use visual aids and supportive materials effectively 29 QuickTakesTHE ART OF PUBLIC SPEAKING
  24. 24. Visual aids are tools used to help reinforce the main points of a presentation and cater to the different modes in which individuals learn and retain information. As a large group discussion, ask the participants to write the appropriate visual aids in the boxes provided. General tips for using visual aid equipment: q Practice beforehand q Do not obscure the screen q Cover the information until you are speaking about it. Otherwise the listeners will read what is on the slide or overhead, rather than concentrate on what you are saying q Ensure all listeners can see the visual aid q Talk to the audience – not the board or screen q Check the light in the room to ensure it is not too bright if using slides or projector. q Have a backup plan just in case the equipment does not work q Keep the layout simple and with minimum detail It’s worth considering using visual aids as they are another way of helping people to understand what you mean and remaining engaged with your talk. Here are a few things that you might do: q You may decide to distribute handouts. Keep these relatively short and use bullets points. q Ask questions to facilitate audience participation to reinforce key points. This can be a good warm up or conclusion activity. q Flip chart paper/white or black board q Power point slides and projector q Present prototype or object of interest q A short game or activity that reinforces your argument or illustrates an aspect of your project q Pictures/movies/posters q You may use audio music or radio clips or your own recording QuickTakes 30 THE ART OF PUBLIC SPEAKING
  25. 25. Power point sides are one of the most common, popular and effective visual aids used these days. So we will deal with this in a bit detail and talk about some do’s and don’ts. Let’s do a small exercise to explore how you might adapt your presentation to ensure it’s suitable for your audience. Take 5-20mins You will be given information on photosynthesis or the water cycle. The point of this exercise is not to practice your scientific understanding, but most of you here should have studied these phenomena at some point, even if it was a few years ago now! Your facilitator will split you into groups, each group will prepare for one of the following audiences: A) students from your year studying a range of subjects B) students from year 8 (i.e. 12/13 year olds) C) Your family members and those of your peers (for instance other members of your EP group) Keep it brief: consider carefully what information you need to convey, and how it should be conveyed given your intended audience. [Please note: This activity can be lengthened / shortened easily. To keep it brief, give students a time limit. To extend it, invite each group to come up and deliver their presentation in turn, and invite feedback/discussion from other members of the class] QuickTakes 31 THE ART OF PUBLIC SPEAKING
  26. 26. It is essential to factor time in for questions and answers, whether it is during or after the presentation. Tips: q Consider what questions may be asked and prepare answers ahead of time q Do not be afraid to say you do not know the answer to a question q Always be polite when answering questions q Allow the audience to answer some of the questions. This technique will enhance their experience and encourage knowledge sharing THE ART OF PUBLIC SPEAKINGQuickTakes 33
  27. 27. It really is true that practice makes perfect – or at least better and more relaxed – when it comes to giving a presentation or talk. Here are few suggestions for how you might go about gaining this practice. q Deliver it to yourself – for instance in front of a mirror if possible q try it on your friends q try it on your gran! If you decide to practice your talk on other people, don’t just choose people you know will be really nice. But don’t choose to practice on someone who is usually negative and discouraging either! What you want is somebody who will listen and given you helpful feedback. Vocal Variety – Speaking clearly and projecting your voice helps the listener(s) maintain interest in your presentation. Tip: Avoid giving monotone presentations by considering these four ways of varying your voice: Speed – from slow to fast Volume – from soft to loud Pitch – from low to high sound quality Enthusiasm – from low to high energy Question: Do you seem flat and disinterested, or over-the-top and melodramatic? QuickTakesTHE ART OF PUBLIC SPEAKING 34
  28. 28. Stance and Gestures – Using stances and gestures appropriately can help convey a confident image and reinforce key points in an interesting way. Tip: Stand with your feet directly below your shoulders (not in a stiff manner) and make slow gestures to emphasize or illustrate key points. Question: Does your body look stiff and immobile, or relax and calm? Pause and Breathe – Taking time throughout a presentation to pause and breathe helps the presenter to remain calm, remember speech content, and maintain the audience’s interest. Tip: In order to pause and breathe, the speaker simply pauses for a few seconds at the end of a thought or sentence and take a deep breath from the diaphragm not the chest. Question: Are your sentences running together? Avoid filler words: These are words (also known as vocalized pauses) that some speakers use instead of pausing and breathing. Examples include “um,” “ah,” “uh,” “and so,” and “you know.” Most speakers are unaware that they are using these words and how distracting it is to their message. QuickTakesTHE ART OF PUBLIC SPEAKING 35
  29. 29. Context QuickTakesTHE ART OF PUBLIC SPEAKING 36
  30. 30. These proportions are symbolic but the point that the body should form by far the greater part of the talk is important – much like an essay Opening – I’ve told you what we’re going to cover, why and what you should hope to get from the talk Main body – that’s where we are now – I’m giving you all the information I’ve collected and sorted. Of course, the main body needs its own structure so that it flows well and is well organised, makes sense to the audience – this bit is up to you… Close – I’ll sum up and give you the bumper sticker version QuickTakesTHE ART OF PUBLIC SPEAKING 37
  31. 31. This slide has too much detail and no audience will be able to make a sense of it. So it is an absolute no-no to include things in this detail for you PowerPoint presentation. So how do you think that you can convey the message in this slide in more simpler way. You may have to compromise with the detail a bit. Teachers suggested question to group at this point: Can anyone suggest how we might simplify this table and yet convey the information effectively? This slide captures the main information in a much simpler format. Some detail has been sacrificed, but this will be much more useful to the viewer than the previous version. It is your job as a presenter to be an editor: you are doing the hard work for your audience, choosing what it is most helpful for them to know and how best to present it so that they can understand it and find it interesting and informative. How NOT to do PowerPoint by Don McMillan. www.technicallyfunny.com QuickTakes 38 THE ART OF PUBLIC SPEAKING
  32. 32. Small text will be very difficult to read. A recommended size for the main body is between 20 – 28 and between 30 – 40 for the headings. Another very important rule is to keep it simple. Too many colours are very difficult to read and the colour which does not stand out from the background for example is yellow and in this case its almost impossible to read. Too many different fonts and styles makes slides very chaotic. It’s best to use a maximum of 10 words in a line and not more than 8 lines per slide. QuickTakes 39 THE ART OF PUBLIC SPEAKING
  33. 33. Lots of potential visual aids (ask for suggestions – write on board) CHECK TIME TO SEE IF CAN DO q Whiteboards q Flipcharts q Pictures/ slides q Flow charts q Diagrams/ Charts/ Graphs q Video/audio clips q Objects q PowerPoint (which can incorporate almost anything) QuickTakesTHE ART OF PUBLIC SPEAKING 40
  34. 34. However well you think a visual makes your point, it’s no use if the audience can’t see it or make sense of it. QuickTakesTHE ART OF PUBLIC SPEAKING 41
  35. 35. QuickTakesTHE ART OF PUBLIC SPEAKING 42 This is esp. important when using PowerPoint. Let me just ask – how have you found my slides so far? What if I’d done this?
  36. 36. Good design builds confidence QuickTakesTHE ART OF PUBLIC SPEAKING 43
  37. 37. Click the icon in the centre for the sound QuickTakesTHE ART OF PUBLIC SPEAKING 44
  38. 38. Verbal Delivery Issues: You'll want to work towards an elevated, conversational style. The audience wants you to talk to them not at them. Use a sincere tone that lets the audience know you're that you are invested in the material. Be yourself. 45 THE ART OF PUBLIC SPEAKINGQuickTakes
  39. 39. Structuring the presentation content is perhaps one of the most important aspects of a presentation. There are three main parts of a presentation: Opening (Time Spent: 10-20%) Body (Time Spent: 65-80%) Close (Time Spent: 10-25%) 46 THE ART OF PUBLIC SPEAKINGQuickTakes
  40. 40. To make eye contact is one of the most important parts of delivering a talk or visual presentation. So try to make eye contact with as many people as possible. It creates a very positive atmosphere and makes your audience feel included in your presentation. As a result they get more out of the presentation. Your could try practicing this on your friend without letting him/her know it’s what you’re doing. After the workshop, try having a conversation without making eye contact. Try to notice if they are unnerved or respond to you differently from how they usually would. Make sure that you tell them afterwards what you were doing! It’s important when talking to maintain an appropriate pace, not too slow and not too fast. If you are nervous you may be tempted to talk fast and you may not realise it. The only way to learn to speak at the right pace is to practice. q Do not forget to take pauses and use your voice and pauses to move between points q Pauses for emphasis q Pauses not only while presenting but also between the slides to give audience some time to absorb what you have presented so far q Pauses are very powerful and you adequately get your point across. This video will probably make you realise that how powerful are pauses. Play Martin Luther King’s Speech on I have a dream. Most importantly relax, breathe (it’s surprisingly easy to forget to do this) and remember that your audience is on your side. QuickTakesTHE ART OF PUBLIC SPEAKING 47
  41. 41. Do not jump to answer. Pause and give yourself a little time to organise your thoughts before answering. Also think if you have already answered the question during the presentation or your research. Try not to see questions as threats but rather take it as an opportunity to talk more about your work even if the question seems confrontational. If you do not know the answer you can buy time by saying it is a very good question, or say thanks for the question. If you do not understand the question and you need clarification it is ok to request to repeat or rephrase it and while you say that you can think of possible answers. Do not answer the question that you do not know the answer for. It is fine not to know answers, no one is expert on everything, if you think it raises an interesting issue, acknowledge it and say thank you for the question/it is an interesting question/it’s a very good point but that is something that we have not considered but will be interesting for future study. If you know the answer do not waffle. New approach is to break down your answer in clear brief points. QuickTakesTHE ART OF PUBLIC SPEAKING 48
  42. 42. Take 10-20mins This can be used as an extension / homework exercise. Use the topics that we have covered in this workshop, repeated on the workbook. QuickTakes 49 THE ART OF PUBLIC SPEAKING
  43. 43. Take some time out now to prepare for your presentation breaking it down in the ways we have discussed during the workshop. 50 THE ART OF PUBLIC SPEAKINGQuickTakes
  44. 44. 52 THE ART OF PUBLIC SPEAKINGQuickTakes
  45. 45. QuickTakes 54 What is the best idea you gained today that you will take action on in the next 30 days? Your action plan What you will: 1. Start doing? 2. Stop doing? 3. Continue doing? THE ART OF PUBLIC SPEAKING
  46. 46. A professionally qualified accountant he was awarded with: 1988 Degree from the Institute of Chartered Secretaries and Administrators (United Kingdom) 1991 Post Graduate Diploma in Hospital Administration from MPC International Houston, Texas 2000 Awarded Associate member of Institute of Financial Accountants (United Kingdom) 2001 Certified Financial Planner (Financial Planning Association of Malaysia) Next steps & implementation Our programmes are completely customized and affordable. We coordinate your desired outcomes and always exceed the client’s expectation by providing succinct, sustainabletake home value. Programmes & offerings include: One on One’s Corporate Retreats Strategic Talent Triage Organisational Development Selection of new employees 360° Leadership Surveys Employee Engagement or Climate Surveys QuickTakes 55 THE ART OF PUBLIC SPEAKING

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