This slideshow provides an overview of the "Making It Happen" online course. "Making It Happen" shares continuous improvement and change management tools that are aimed to help you become a more effective 'change agent' whilst improving your business' performance at the same time.

1. Change Agent Skills and Continuous
Improvement Strategies
“Course Overview”

2. What is Making It Happen?
...a course that shares practical
continuous improvement
approaches and strategies to
help you become more effective
as a ‘change agent’.
There are 30 lessons and 4
sprint projects in total.
Making It Happen is available
as either a weekly email
course, or an instant download.

3. Why is it a course?
It all started when I was writing
my next business improvement
book.
I completed the first draft and it
just didn’t feel right as a book.
There were two things that I
wanted to add that I couldn’t do
via a book...

4. The two things I wanted to include
Training works best when there is
time to play and experiment with
ideas and methods.
...but I could provide these features if Making It Happen was an online course.
1. A forced break to practice 2. Downloadable templates
Ready to use templates can make
ideas and methods easier to
engage with.

5. Where have the lessons come from?
I spend my working life helping
businesses to improve their
operational performance.
I have found that certain tips and
strategies can improve how well a
business implements process
improvements.
Making It Happen is a collection
of practical methods to improve
and accelerate improvement
projects.
Real life
improvement
projects
Refined ‘tips,
strategies and
methods’
Making It Happen
lessons
Methods to
improve
implementation

6. What are my credentials?
My name is Giles Johnston and I
created Making It Happen to share the
methods I have successfully used as
both an employee and as a consultant
to help businesses implement changes.
I have worked in a variety of
engineering roles, including
Manufacturing Engineer, Production
Manager and ERP Administrator.
I am a Chartered Engineer, with a focus
on practical methods and solutions.
More information about me can be
found here.

7. How does the online version work?
Sign up to Making
It Happen at:
http://goo.gl/GNZijy
Signup
Email
updates
Weekly
lesson
Follow up
Get notified
when a new
lesson is
available
Access the
content and
discover an
effective
continuous
improvement
tool / strategy
Receive a
friendly nudge to
make sure that
you get the most
from the course

8. How does the download version work?
Sign up to Making
It Happen at:
http://goo.gl/GNZijy
Signup
Access all
material
Plan route
Undertake
exercises
and sprints
Download all the
material in on go
to your computer
/ tablet.
Review the
lessons and
sprints and plan
the route that is
most effective
for your
business
Put the
exercises and
sprint projects to
the test in your
own business

9. Why are there two versions?
Weekly ‘email’ version
- Forced break to practice
between sessions
- Follow up ‘nudges’
- Provides a clear structure for
you and your team.
Instant download version
- Get all of the files in one go,
do it in less time
- Plan your optimum route
- Pick and choose your way
through the content
It’s a matter of preference...

10. What lessons are there?
There are 30 practical lessons that are part of Making It Happen
1. The CARL Tool
2. Using CCC to increase engagement
3. Creating effective action plans
4. Prioritising improvement opportunities
5. Making PDCA working for your business
6. Using Kaizen to get improvements moving
7. Inoculation
8. Standardised meetings
9. Practical KPIs
10. Aligning job roles
11. Fishbones for idea generation
12. Takt time
13. Project Charters
14. To do lists - that work!
15. Standard Operating Procedures
16. Using skills matrices effectively
17. Intelligent Pareto
18. 5S that works!
19. Keeping track of the improvements
20. Eliminating waste
21. The monument of change
22. Practical process mapping
23. Moving from a project to a process
24. Root cause problem solving
25. Codifying data
26. The loss tracker
27. Avoiding the unwanted future
28. Setting up to win
29. Lead by example
30. Focus on principles

11. What sprints are there?
There are 4 short projects that wrap up Making It Happen
Sprint #1
Developing a workload management tool.
Sprint #2
Lead time reduction.
Sprint #3
Easier on time delivery performance.
Sprint #4
Developing a continuous improvement 'bingo' tool.

12. Does it include templates?
Yes. If the lesson’s exercise works better
with a template then there’s one included.

13. How do I find out more?
www.smartspeed.co.uk/making-it-happen/
For more information, and to sign up, just head over to the main webpage.