SlideShare una empresa de Scribd logo
1 de 29
Descargar para leer sin conexión
Coffee Fest - St. Louis - What your employee's want and how giving it to them will make you MORE MONEY!
What your employees REALLY
want…
…and how giving it to them WILL make
you more money!
Garrett Kramer
@garrettdkramer
Linkedin.com/garrettdkramer
Coffee Fest - St. Louis - What your employee's want and how giving it to them will make you MORE MONEY!
Who am I?
The demographics
• Hourly employee turnover rates historically
average 70-120% per year
• 40% of hourly employees are under 25 years old
• 33% are 25-44
• 28% are 45 or over
• 80% work within a 5 mile radius to their house
• 56% consider their jobs a FT career
• 74% prefer to work 30 hrs or less per week
• Over 50% apply for 3 or more jobs at one time
http://www.tlnt.com/2010/10/29/how-to-find-and-recruit-the-best-hourly-employees/
What WE THINK they want...
1. Good Wages
2. Job Security
3. Growth opportunities
4. Good working conditions
5. Interesting work
6. Personal loyalty to workers
7. Tactful discipline
8. Appreciation of work done
9. Sympathetic help with personal problems
10. Feeling “In” on things
http://www.selfgrowth.com/articles/Dunn110.html
What THEY really want…
1. Appreciation for Work done
2. Feeling “In” on things
3. Sympathetic help on personal problems
4. Job security
5. Good wages
6. Interesting work
7. Growth opportunities
8. Personal loyalty to workers
9. Good working coditions
10. Tactful discipline
http://www.selfgrowth.com/articles/Dunn110.html
What they want at work?
• In the Workplace
– Purpose
– Goals
– Empowerment
– Belief
– Empathy
– Understanding
– Thanks
– Recognition
http://www.inc.com/guides/2010/08/10-things-employees-want.html
http://www.inc.com/geoffrey-james/10-things-employees-want-more-than-a-raise.html
http://www.inc.com/what-your-employees-really-want.html
http://www.tlnt.com/2010/10/29/how-to-find-and-recruit-the-best-hourly-employees/
But wait…
How will tech help me?
• Let technology be the catalyst
– To empower
– To communicate goals
– To drive purpose
– To recognize and thank
– To streamline
The Job Seekers
• Logistics:
– 37% cited being hired quickly as the most important
aspect of the process
– 33% said it was Pay
– 17% said is was proximity to home
– Focus on already employed people (top performers)
http://www.workforceinstitute.org/wp-content/uploads/2008/06/kleiman-recruit-the-best-
hourly-06.pdf
comScore Media Metrix, 2007; U.S. Bureau of Labor Statistics; CIBC World Markets; Borrell
Associates.
That HAS to be a better way
• How do you
– Get the word out about openings
– Write your job descriptions
– Source new candidates
– Receive new resumes/applications
– Sort through resumes/applications
Finding
That HAS to be a better way
• How do you
– Source new candidates
– Receive new resumes/applications
– Filter through resumes/applications/applicants
– Ensure those candidates are the BEST for YOU
– Handle new employee on-boarding/paperwork
• Do you
– Know what you are looking for
– Know how to spot them
Hiring
What to know
• Make it easy for the best people to find
your opening
• Make it easy to apply
• Allow after hours applicants & interviews
• 24 hr job hotline or solution
– Increase high quality applicants by 30-50%
• Become a Magnet
• Find proactive candidates
http://www.workforceinstitute.org/wp-content/uploads/2008/06/kleiman-recruit-the-best-
hourly-06.pdf
There HAS to be a better way
A Story…
Scheduling & Attendance
Scheduling & Attendance
There HAS to be a better way
Paying
Employee Engagement
• Employee engagement is the emotional
commitment the employee has to the
organization and its goals.
• Engagement promotes
Employee Engagement
http://www.forbes.com/sites/kevinkruse/2012/09/04/why-employee-engagement/3/
Disengaged Employees =
• Lower productivity
– Companies with high levels of employee engagement
improved 19.2% in operating income while
companies with low levels of employee engagement
declined 32.7% over the study period. (Source: The
ISR Employee Engagement Report. Towers Perrin-ISR)
• Higher Turnover
– Employees with lower engagement are 4x more
likely to leave their jobs than those who are highly
engaged (Source:Driving performance and retention
through employee engagement. Corporate
Leadership Council)
http://www.forbes.com/sites/kevinkruse/2012/09/04/why-employee-engagement/3/
Disengaged Employees =
• Lower ROI
• Lower Revenue
– A study of 64 organizations revealed that
organizations with engaged employees have
2 times the Annual Net Income of
organizations whose employees are
disengaged (Source: The Impact of Employee
Engagement. Kenexa)
• Lower Profit
http://www.forbes.com/sites/kevinkruse/2012/09/04/why-employee-engagement/3/
Engaged Employees Lead to…
• Better service, quality, and productivity, which
leads to…
• Higher customer satisfaction, which leads to…
• Increased sales (repeat business and referrals)
which leads to…
• Higher levels of profit, which leads too… (6%
higher Net Profit Margins)
• Higher shareholder returns (7 times higher)
– A study conducted across 39 organizations indicates
that orgs with highly engaged employees achieve 7
times great 5-year total shareholder return (TSR)
that orgs whose employees are less engaged
(Source: The Impact of Employee Engagement.
Kenexa)
http://www.forbes.com/sites/kevinkruse/2012/06/22/employee-engagement-what-and-why/
A Means, Not an End
• It will STILL take work
• It will STILL take effort
• It WILL get better
• You WILL see results
Questions?
THANK YOU!!!

Más contenido relacionado

La actualidad más candente

The five-step guide to finding the purple squirrel | Talent Connect 2016
The five-step guide to finding the purple squirrel | Talent Connect 2016The five-step guide to finding the purple squirrel | Talent Connect 2016
The five-step guide to finding the purple squirrel | Talent Connect 2016LinkedIn Talent Solutions
 
Recruiting for Healthcare
Recruiting for HealthcareRecruiting for Healthcare
Recruiting for HealthcareGlassdoor
 
50 HR & Recruiting Stats for 2016
50 HR & Recruiting Stats for 201650 HR & Recruiting Stats for 2016
50 HR & Recruiting Stats for 2016Glassdoor
 
Staffing & Culture: Your Billing Company’s Secret Sauce
Staffing & Culture: Your Billing Company’s Secret SauceStaffing & Culture: Your Billing Company’s Secret Sauce
Staffing & Culture: Your Billing Company’s Secret SauceKareo
 
From Employee to Advocate: Amplify Your Talent Brand Through Employee Engagem...
From Employee to Advocate: Amplify Your Talent Brand Through Employee Engagem...From Employee to Advocate: Amplify Your Talent Brand Through Employee Engagem...
From Employee to Advocate: Amplify Your Talent Brand Through Employee Engagem...LinkedIn Talent Solutions
 
Help wanted: Bringing the old one-size-fits all job description into the mode...
Help wanted: Bringing the old one-size-fits all job description into the mode...Help wanted: Bringing the old one-size-fits all job description into the mode...
Help wanted: Bringing the old one-size-fits all job description into the mode...LinkedIn Talent Solutions
 
When & How to Hire Great People
When & How to Hire Great PeopleWhen & How to Hire Great People
When & How to Hire Great PeopleSnag
 
Harnessing the Active Community of Talent on LinkedIn | Talent Connect San Fr...
Harnessing the Active Community of Talent on LinkedIn | Talent Connect San Fr...Harnessing the Active Community of Talent on LinkedIn | Talent Connect San Fr...
Harnessing the Active Community of Talent on LinkedIn | Talent Connect San Fr...LinkedIn Talent Solutions
 
Embracing the Marketing Playbook in Recruiting
Embracing the Marketing Playbook in RecruitingEmbracing the Marketing Playbook in Recruiting
Embracing the Marketing Playbook in RecruitingTim Sackett, SPHR, SCP
 
Diversity for the Win: U.S. Olympic Committee's Approach to D&I [webcast]
Diversity for the Win: U.S. Olympic Committee's Approach to D&I [webcast]Diversity for the Win: U.S. Olympic Committee's Approach to D&I [webcast]
Diversity for the Win: U.S. Olympic Committee's Approach to D&I [webcast]LinkedIn Talent Solutions
 
Using Data to Help First Job Salary Negotiations
Using Data to Help First Job Salary NegotiationsUsing Data to Help First Job Salary Negotiations
Using Data to Help First Job Salary NegotiationsPayScale, Inc.
 
What Motivate the Egyptian Employee
What Motivate the Egyptian EmployeeWhat Motivate the Egyptian Employee
What Motivate the Egyptian EmployeeAhmed Hazzaa
 
Three insights that will define your recruiting strategy in 2017 | Talent Con...
Three insights that will define your recruiting strategy in 2017 | Talent Con...Three insights that will define your recruiting strategy in 2017 | Talent Con...
Three insights that will define your recruiting strategy in 2017 | Talent Con...LinkedIn Talent Solutions
 
Under the talent-acquisition hood: What’s happening with cost, quality, and s...
Under the talent-acquisition hood: What’s happening with cost, quality, and s...Under the talent-acquisition hood: What’s happening with cost, quality, and s...
Under the talent-acquisition hood: What’s happening with cost, quality, and s...LinkedIn Talent Solutions
 
Closers Playbook to Property Management Leads
Closers Playbook to Property Management LeadsClosers Playbook to Property Management Leads
Closers Playbook to Property Management LeadsLeadSimple
 
The art & science of InMails: How to achieve higher response rates | Talent C...
The art & science of InMails: How to achieve higher response rates | Talent C...The art & science of InMails: How to achieve higher response rates | Talent C...
The art & science of InMails: How to achieve higher response rates | Talent C...LinkedIn Talent Solutions
 
[Webinar] Supercharge Your Candidate Experience | Snagajob
[Webinar] Supercharge Your Candidate Experience | Snagajob[Webinar] Supercharge Your Candidate Experience | Snagajob
[Webinar] Supercharge Your Candidate Experience | SnagajobSnag
 
How to Rethink the Candidate Experience and Make Better Hires
How to Rethink the Candidate Experience and Make Better HiresHow to Rethink the Candidate Experience and Make Better Hires
How to Rethink the Candidate Experience and Make Better HiresCareerBuilder
 
Leveraging Data: LinkedIn Recruiter, Jobs, & Talent Pool Analysis
Leveraging Data: LinkedIn Recruiter, Jobs, & Talent Pool AnalysisLeveraging Data: LinkedIn Recruiter, Jobs, & Talent Pool Analysis
Leveraging Data: LinkedIn Recruiter, Jobs, & Talent Pool AnalysisLinkedIn Europe
 

La actualidad más candente (20)

The five-step guide to finding the purple squirrel | Talent Connect 2016
The five-step guide to finding the purple squirrel | Talent Connect 2016The five-step guide to finding the purple squirrel | Talent Connect 2016
The five-step guide to finding the purple squirrel | Talent Connect 2016
 
Recruiting for Healthcare
Recruiting for HealthcareRecruiting for Healthcare
Recruiting for Healthcare
 
50 HR & Recruiting Stats for 2016
50 HR & Recruiting Stats for 201650 HR & Recruiting Stats for 2016
50 HR & Recruiting Stats for 2016
 
Staffing & Culture: Your Billing Company’s Secret Sauce
Staffing & Culture: Your Billing Company’s Secret SauceStaffing & Culture: Your Billing Company’s Secret Sauce
Staffing & Culture: Your Billing Company’s Secret Sauce
 
From Employee to Advocate: Amplify Your Talent Brand Through Employee Engagem...
From Employee to Advocate: Amplify Your Talent Brand Through Employee Engagem...From Employee to Advocate: Amplify Your Talent Brand Through Employee Engagem...
From Employee to Advocate: Amplify Your Talent Brand Through Employee Engagem...
 
Help wanted: Bringing the old one-size-fits all job description into the mode...
Help wanted: Bringing the old one-size-fits all job description into the mode...Help wanted: Bringing the old one-size-fits all job description into the mode...
Help wanted: Bringing the old one-size-fits all job description into the mode...
 
When & How to Hire Great People
When & How to Hire Great PeopleWhen & How to Hire Great People
When & How to Hire Great People
 
Harnessing the Active Community of Talent on LinkedIn | Talent Connect San Fr...
Harnessing the Active Community of Talent on LinkedIn | Talent Connect San Fr...Harnessing the Active Community of Talent on LinkedIn | Talent Connect San Fr...
Harnessing the Active Community of Talent on LinkedIn | Talent Connect San Fr...
 
Embracing the Marketing Playbook in Recruiting
Embracing the Marketing Playbook in RecruitingEmbracing the Marketing Playbook in Recruiting
Embracing the Marketing Playbook in Recruiting
 
Diversity for the Win: U.S. Olympic Committee's Approach to D&I [webcast]
Diversity for the Win: U.S. Olympic Committee's Approach to D&I [webcast]Diversity for the Win: U.S. Olympic Committee's Approach to D&I [webcast]
Diversity for the Win: U.S. Olympic Committee's Approach to D&I [webcast]
 
Using Data to Help First Job Salary Negotiations
Using Data to Help First Job Salary NegotiationsUsing Data to Help First Job Salary Negotiations
Using Data to Help First Job Salary Negotiations
 
What Motivate the Egyptian Employee
What Motivate the Egyptian EmployeeWhat Motivate the Egyptian Employee
What Motivate the Egyptian Employee
 
Three insights that will define your recruiting strategy in 2017 | Talent Con...
Three insights that will define your recruiting strategy in 2017 | Talent Con...Three insights that will define your recruiting strategy in 2017 | Talent Con...
Three insights that will define your recruiting strategy in 2017 | Talent Con...
 
Under the talent-acquisition hood: What’s happening with cost, quality, and s...
Under the talent-acquisition hood: What’s happening with cost, quality, and s...Under the talent-acquisition hood: What’s happening with cost, quality, and s...
Under the talent-acquisition hood: What’s happening with cost, quality, and s...
 
General presentation
General presentationGeneral presentation
General presentation
 
Closers Playbook to Property Management Leads
Closers Playbook to Property Management LeadsClosers Playbook to Property Management Leads
Closers Playbook to Property Management Leads
 
The art & science of InMails: How to achieve higher response rates | Talent C...
The art & science of InMails: How to achieve higher response rates | Talent C...The art & science of InMails: How to achieve higher response rates | Talent C...
The art & science of InMails: How to achieve higher response rates | Talent C...
 
[Webinar] Supercharge Your Candidate Experience | Snagajob
[Webinar] Supercharge Your Candidate Experience | Snagajob[Webinar] Supercharge Your Candidate Experience | Snagajob
[Webinar] Supercharge Your Candidate Experience | Snagajob
 
How to Rethink the Candidate Experience and Make Better Hires
How to Rethink the Candidate Experience and Make Better HiresHow to Rethink the Candidate Experience and Make Better Hires
How to Rethink the Candidate Experience and Make Better Hires
 
Leveraging Data: LinkedIn Recruiter, Jobs, & Talent Pool Analysis
Leveraging Data: LinkedIn Recruiter, Jobs, & Talent Pool AnalysisLeveraging Data: LinkedIn Recruiter, Jobs, & Talent Pool Analysis
Leveraging Data: LinkedIn Recruiter, Jobs, & Talent Pool Analysis
 

Similar a Coffee Fest - St. Louis - What your employee's want and how giving it to them will make you MORE MONEY!

ENSURE YOU ARE HIRING THE BEST AND BRIGHTEST TALENT
ENSURE YOU ARE HIRING THE BEST AND BRIGHTEST TALENTENSURE YOU ARE HIRING THE BEST AND BRIGHTEST TALENT
ENSURE YOU ARE HIRING THE BEST AND BRIGHTEST TALENTHuman Capital Media
 
How Automated Online Reference-Checking Is Changing the Hiring Game
How Automated Online Reference-Checking Is Changing the Hiring GameHow Automated Online Reference-Checking Is Changing the Hiring Game
How Automated Online Reference-Checking Is Changing the Hiring GameHuman Capital Media
 
ABC Presents: Recruiting and Retaining Top Talent
ABC Presents: Recruiting and Retaining Top TalentABC Presents: Recruiting and Retaining Top Talent
ABC Presents: Recruiting and Retaining Top TalentSkoda Minotti
 
Attrition Rate in IT & Steps to Reduce it
Attrition Rate in IT & Steps to Reduce itAttrition Rate in IT & Steps to Reduce it
Attrition Rate in IT & Steps to Reduce itISHTIYAQUE AHMED
 
Why Your Competition Is Acquiring and Retaining Top Talent
Why Your Competition Is Acquiring and Retaining Top TalentWhy Your Competition Is Acquiring and Retaining Top Talent
Why Your Competition Is Acquiring and Retaining Top TalentVisier
 
#1NWebinar: Talent Brand - The Missing Piece of Your Brand Puzzle
#1NWebinar: Talent Brand - The Missing Piece of Your Brand Puzzle#1NWebinar: Talent Brand - The Missing Piece of Your Brand Puzzle
#1NWebinar: Talent Brand - The Missing Piece of Your Brand PuzzleOne North
 
How to find employees in Romania and What motivates them?
How to find employees in Romania and What motivates them?How to find employees in Romania and What motivates them?
How to find employees in Romania and What motivates them?Ana Ber
 
RECRUITMENT.pptHRM recruitment hrm recruitment
RECRUITMENT.pptHRM recruitment hrm recruitmentRECRUITMENT.pptHRM recruitment hrm recruitment
RECRUITMENT.pptHRM recruitment hrm recruitmentssusere1704e
 
59 referrals why employee referral programs should be your #1 hiring sourc...
  59 referrals  why employee referral programs should be your #1 hiring sourc...  59 referrals  why employee referral programs should be your #1 hiring sourc...
59 referrals why employee referral programs should be your #1 hiring sourc...Dr. John Sullivan
 
Hr analytics – demystified!
Hr analytics – demystified!Hr analytics – demystified!
Hr analytics – demystified!Arun Krishnan
 
Embracing Technology to Help Attract, Develop and Retain Talent, Mike Fadel
Embracing Technology to Help Attract, Develop and Retain Talent, Mike FadelEmbracing Technology to Help Attract, Develop and Retain Talent, Mike Fadel
Embracing Technology to Help Attract, Develop and Retain Talent, Mike FadelThe HR Observer
 
8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITY
8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITY8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITY
8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITYHuman Capital Media
 
Recruiting and Retaining Top Talent
Recruiting and Retaining Top TalentRecruiting and Retaining Top Talent
Recruiting and Retaining Top TalentSkoda Minotti
 
Finding, Hiring and Engaging Superstar Employees for Your Small Business
Finding, Hiring and Engaging Superstar Employees for Your Small BusinessFinding, Hiring and Engaging Superstar Employees for Your Small Business
Finding, Hiring and Engaging Superstar Employees for Your Small BusinessKabbage
 
Talent Management By The Numbers
Talent Management By The NumbersTalent Management By The Numbers
Talent Management By The NumbersJoAnn Corley
 
Talentmgtbythe 140612113622-phpapp01
Talentmgtbythe 140612113622-phpapp01Talentmgtbythe 140612113622-phpapp01
Talentmgtbythe 140612113622-phpapp01Rose Nolen
 

Similar a Coffee Fest - St. Louis - What your employee's want and how giving it to them will make you MORE MONEY! (20)

ENSURE YOU ARE HIRING THE BEST AND BRIGHTEST TALENT
ENSURE YOU ARE HIRING THE BEST AND BRIGHTEST TALENTENSURE YOU ARE HIRING THE BEST AND BRIGHTEST TALENT
ENSURE YOU ARE HIRING THE BEST AND BRIGHTEST TALENT
 
How to Retain Top Candidates
How to Retain Top CandidatesHow to Retain Top Candidates
How to Retain Top Candidates
 
How Automated Online Reference-Checking Is Changing the Hiring Game
How Automated Online Reference-Checking Is Changing the Hiring GameHow Automated Online Reference-Checking Is Changing the Hiring Game
How Automated Online Reference-Checking Is Changing the Hiring Game
 
Recruiting in the New Economy GENERIC
Recruiting in the New Economy GENERICRecruiting in the New Economy GENERIC
Recruiting in the New Economy GENERIC
 
ABC Presents: Recruiting and Retaining Top Talent
ABC Presents: Recruiting and Retaining Top TalentABC Presents: Recruiting and Retaining Top Talent
ABC Presents: Recruiting and Retaining Top Talent
 
Recruitment process
Recruitment processRecruitment process
Recruitment process
 
Attrition Rate in IT & Steps to Reduce it
Attrition Rate in IT & Steps to Reduce itAttrition Rate in IT & Steps to Reduce it
Attrition Rate in IT & Steps to Reduce it
 
Why Your Competition Is Acquiring and Retaining Top Talent
Why Your Competition Is Acquiring and Retaining Top TalentWhy Your Competition Is Acquiring and Retaining Top Talent
Why Your Competition Is Acquiring and Retaining Top Talent
 
Virtual Career Coach
Virtual Career CoachVirtual Career Coach
Virtual Career Coach
 
#1NWebinar: Talent Brand - The Missing Piece of Your Brand Puzzle
#1NWebinar: Talent Brand - The Missing Piece of Your Brand Puzzle#1NWebinar: Talent Brand - The Missing Piece of Your Brand Puzzle
#1NWebinar: Talent Brand - The Missing Piece of Your Brand Puzzle
 
How to find employees in Romania and What motivates them?
How to find employees in Romania and What motivates them?How to find employees in Romania and What motivates them?
How to find employees in Romania and What motivates them?
 
RECRUITMENT.pptHRM recruitment hrm recruitment
RECRUITMENT.pptHRM recruitment hrm recruitmentRECRUITMENT.pptHRM recruitment hrm recruitment
RECRUITMENT.pptHRM recruitment hrm recruitment
 
59 referrals why employee referral programs should be your #1 hiring sourc...
  59 referrals  why employee referral programs should be your #1 hiring sourc...  59 referrals  why employee referral programs should be your #1 hiring sourc...
59 referrals why employee referral programs should be your #1 hiring sourc...
 
Hr analytics – demystified!
Hr analytics – demystified!Hr analytics – demystified!
Hr analytics – demystified!
 
Embracing Technology to Help Attract, Develop and Retain Talent, Mike Fadel
Embracing Technology to Help Attract, Develop and Retain Talent, Mike FadelEmbracing Technology to Help Attract, Develop and Retain Talent, Mike Fadel
Embracing Technology to Help Attract, Develop and Retain Talent, Mike Fadel
 
8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITY
8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITY8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITY
8 WAYS TO CREATE WORKFORCE EXPERIENCES THAT REALLY DRIVE PRODUCTIVITY
 
Recruiting and Retaining Top Talent
Recruiting and Retaining Top TalentRecruiting and Retaining Top Talent
Recruiting and Retaining Top Talent
 
Finding, Hiring and Engaging Superstar Employees for Your Small Business
Finding, Hiring and Engaging Superstar Employees for Your Small BusinessFinding, Hiring and Engaging Superstar Employees for Your Small Business
Finding, Hiring and Engaging Superstar Employees for Your Small Business
 
Talent Management By The Numbers
Talent Management By The NumbersTalent Management By The Numbers
Talent Management By The Numbers
 
Talentmgtbythe 140612113622-phpapp01
Talentmgtbythe 140612113622-phpapp01Talentmgtbythe 140612113622-phpapp01
Talentmgtbythe 140612113622-phpapp01
 

Último

Analyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingAnalyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingCIToolkit
 
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...AgileNetwork
 
How the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioHow the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioChristopher Totten
 
The Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectThe Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectCIToolkit
 
HR for Non HR_Learning and Development.
HR for Non HR_Learning  and Development.HR for Non HR_Learning  and Development.
HR for Non HR_Learning and Development.azischin
 
Improving Operations through Observation and Gemba Walks
Improving Operations through Observation and Gemba WalksImproving Operations through Observation and Gemba Walks
Improving Operations through Observation and Gemba WalksCIToolkit
 
Value Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationValue Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationCIToolkit
 
What is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfWhat is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfBALASUNDARESAN M
 
A3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingA3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingCIToolkit
 
Applying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementApplying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementCIToolkit
 
An Important Step Toward Process Improvement
An Important Step Toward Process ImprovementAn Important Step Toward Process Improvement
An Important Step Toward Process ImprovementCIToolkit
 
Performance Management Notes for MBA Students
Performance Management Notes for MBA StudentsPerformance Management Notes for MBA Students
Performance Management Notes for MBA StudentsManickam Gajapathy
 
Forget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsForget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsStephan Koning
 
Test_document_upload_SQL_minimum_fourteen
Test_document_upload_SQL_minimum_fourteenTest_document_upload_SQL_minimum_fourteen
Test_document_upload_SQL_minimum_fourteenolgaz9
 
Making Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsMaking Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsCIToolkit
 
Roadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint PresentationRoadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint Presentationgdscghrcem
 
From Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMFrom Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMGloria Chow
 
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersEmpowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersMahmoud Rabie
 
Organizations in a Future with Generative AI
Organizations in a Future with Generative AIOrganizations in a Future with Generative AI
Organizations in a Future with Generative AIKye Andersson
 

Último (20)

Analyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value MappingAnalyzing and Monitoring Processes through Time Value Mapping
Analyzing and Monitoring Processes through Time Value Mapping
 
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
ANIn Coimbatore March 2024 | Agile & AI in Project Management by Dhilipkumar ...
 
How the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the StudioHow the Heck do you Teach Level Design? Educating in the Studio
How the Heck do you Teach Level Design? Educating in the Studio
 
The Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and EffectThe Role of Fishbone Diagram in Analyzing Cause and Effect
The Role of Fishbone Diagram in Analyzing Cause and Effect
 
HR for Non HR_Learning and Development.
HR for Non HR_Learning  and Development.HR for Non HR_Learning  and Development.
HR for Non HR_Learning and Development.
 
Improving Operations through Observation and Gemba Walks
Improving Operations through Observation and Gemba WalksImproving Operations through Observation and Gemba Walks
Improving Operations through Observation and Gemba Walks
 
Value Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process OptimizationValue Stream Map: A Visual Approach to Process Optimization
Value Stream Map: A Visual Approach to Process Optimization
 
What is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdfWhat is 5S principles of trainers for training institutions.pdf
What is 5S principles of trainers for training institutions.pdf
 
A3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem SolvingA3 Thinking: A Structured Approach to Problem Solving
A3 Thinking: A Structured Approach to Problem Solving
 
Applying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous ImprovementApplying the PDCA Cycle: A Blueprint for Continuous Improvement
Applying the PDCA Cycle: A Blueprint for Continuous Improvement
 
An Important Step Toward Process Improvement
An Important Step Toward Process ImprovementAn Important Step Toward Process Improvement
An Important Step Toward Process Improvement
 
Performance Management Notes for MBA Students
Performance Management Notes for MBA StudentsPerformance Management Notes for MBA Students
Performance Management Notes for MBA Students
 
Forget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outsForget Fiverr : Fractional Employment the ins and outs
Forget Fiverr : Fractional Employment the ins and outs
 
Test_document_upload_SQL_minimum_fourteen
Test_document_upload_SQL_minimum_fourteenTest_document_upload_SQL_minimum_fourteen
Test_document_upload_SQL_minimum_fourteen
 
Making Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity DiagramsMaking Sense of Multiple Ideas with Affinity Diagrams
Making Sense of Multiple Ideas with Affinity Diagrams
 
Roadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint PresentationRoadway to GDSC- Session 1 Powerpoint Presentation
Roadway to GDSC- Session 1 Powerpoint Presentation
 
Capacity2 - Briefing and Facilitation training slides
Capacity2 - Briefing and Facilitation training slidesCapacity2 - Briefing and Facilitation training slides
Capacity2 - Briefing and Facilitation training slides
 
From Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EMFrom Command Line to Reporting Line: The Diary of a First-Time EM
From Command Line to Reporting Line: The Diary of a First-Time EM
 
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging LeadersEmpowering Resilience & Strategic Growth: Insights for Emerging Leaders
Empowering Resilience & Strategic Growth: Insights for Emerging Leaders
 
Organizations in a Future with Generative AI
Organizations in a Future with Generative AIOrganizations in a Future with Generative AI
Organizations in a Future with Generative AI
 

Coffee Fest - St. Louis - What your employee's want and how giving it to them will make you MORE MONEY!

  • 2. What your employees REALLY want… …and how giving it to them WILL make you more money! Garrett Kramer @garrettdkramer Linkedin.com/garrettdkramer
  • 5. The demographics • Hourly employee turnover rates historically average 70-120% per year • 40% of hourly employees are under 25 years old • 33% are 25-44 • 28% are 45 or over • 80% work within a 5 mile radius to their house • 56% consider their jobs a FT career • 74% prefer to work 30 hrs or less per week • Over 50% apply for 3 or more jobs at one time http://www.tlnt.com/2010/10/29/how-to-find-and-recruit-the-best-hourly-employees/
  • 6. What WE THINK they want... 1. Good Wages 2. Job Security 3. Growth opportunities 4. Good working conditions 5. Interesting work 6. Personal loyalty to workers 7. Tactful discipline 8. Appreciation of work done 9. Sympathetic help with personal problems 10. Feeling “In” on things http://www.selfgrowth.com/articles/Dunn110.html
  • 7. What THEY really want… 1. Appreciation for Work done 2. Feeling “In” on things 3. Sympathetic help on personal problems 4. Job security 5. Good wages 6. Interesting work 7. Growth opportunities 8. Personal loyalty to workers 9. Good working coditions 10. Tactful discipline http://www.selfgrowth.com/articles/Dunn110.html
  • 8. What they want at work? • In the Workplace – Purpose – Goals – Empowerment – Belief – Empathy – Understanding – Thanks – Recognition http://www.inc.com/guides/2010/08/10-things-employees-want.html http://www.inc.com/geoffrey-james/10-things-employees-want-more-than-a-raise.html http://www.inc.com/what-your-employees-really-want.html http://www.tlnt.com/2010/10/29/how-to-find-and-recruit-the-best-hourly-employees/
  • 10. How will tech help me? • Let technology be the catalyst – To empower – To communicate goals – To drive purpose – To recognize and thank – To streamline
  • 11. The Job Seekers • Logistics: – 37% cited being hired quickly as the most important aspect of the process – 33% said it was Pay – 17% said is was proximity to home – Focus on already employed people (top performers) http://www.workforceinstitute.org/wp-content/uploads/2008/06/kleiman-recruit-the-best- hourly-06.pdf comScore Media Metrix, 2007; U.S. Bureau of Labor Statistics; CIBC World Markets; Borrell Associates.
  • 12. That HAS to be a better way • How do you – Get the word out about openings – Write your job descriptions – Source new candidates – Receive new resumes/applications – Sort through resumes/applications
  • 14. That HAS to be a better way • How do you – Source new candidates – Receive new resumes/applications – Filter through resumes/applications/applicants – Ensure those candidates are the BEST for YOU – Handle new employee on-boarding/paperwork • Do you – Know what you are looking for – Know how to spot them
  • 16. What to know • Make it easy for the best people to find your opening • Make it easy to apply • Allow after hours applicants & interviews • 24 hr job hotline or solution – Increase high quality applicants by 30-50% • Become a Magnet • Find proactive candidates http://www.workforceinstitute.org/wp-content/uploads/2008/06/kleiman-recruit-the-best- hourly-06.pdf
  • 17. There HAS to be a better way
  • 21. There HAS to be a better way
  • 23. Employee Engagement • Employee engagement is the emotional commitment the employee has to the organization and its goals. • Engagement promotes
  • 25. Disengaged Employees = • Lower productivity – Companies with high levels of employee engagement improved 19.2% in operating income while companies with low levels of employee engagement declined 32.7% over the study period. (Source: The ISR Employee Engagement Report. Towers Perrin-ISR) • Higher Turnover – Employees with lower engagement are 4x more likely to leave their jobs than those who are highly engaged (Source:Driving performance and retention through employee engagement. Corporate Leadership Council) http://www.forbes.com/sites/kevinkruse/2012/09/04/why-employee-engagement/3/
  • 26. Disengaged Employees = • Lower ROI • Lower Revenue – A study of 64 organizations revealed that organizations with engaged employees have 2 times the Annual Net Income of organizations whose employees are disengaged (Source: The Impact of Employee Engagement. Kenexa) • Lower Profit http://www.forbes.com/sites/kevinkruse/2012/09/04/why-employee-engagement/3/
  • 27. Engaged Employees Lead to… • Better service, quality, and productivity, which leads to… • Higher customer satisfaction, which leads to… • Increased sales (repeat business and referrals) which leads to… • Higher levels of profit, which leads too… (6% higher Net Profit Margins) • Higher shareholder returns (7 times higher) – A study conducted across 39 organizations indicates that orgs with highly engaged employees achieve 7 times great 5-year total shareholder return (TSR) that orgs whose employees are less engaged (Source: The Impact of Employee Engagement. Kenexa) http://www.forbes.com/sites/kevinkruse/2012/06/22/employee-engagement-what-and-why/
  • 28. A Means, Not an End • It will STILL take work • It will STILL take effort • It WILL get better • You WILL see results

Notas del editor

  1. Learn how using the right technology to find, hire, schedule and pay your employees will foster higher engagement and drastically improve your bottom line.
  2. Are you having difficulty? You’re NOT alone! The BEST employees don’t just walk in and ask for a job. You usually have to know what you need, where to look and how to recruit them. Attracting and retaining the best hourly workers requires understanding the demographics of todays workforce.
  3. According to a survey done by the U.S. Bureau of Labor Statistics Purpose - or believing in the companies mission and values Empowerment - or the ability to make decisions Empathy - or feeling that their boss and higher ups actually care, remembering anniversaries, being flexible with vacation, letting people work from home when appropriate… it other words.. It’s the little things!
  4. Are you having difficulty? You’re NOT alone! The BEST employees don’t just walk in and ask for a job. You usually have to know what you need, where to look and how to recruit them. Attracting and retaining the best hourly workers requires understanding the demographics of todays workforce.
  5. Are you having difficulty? You’re NOT alone! The BEST employees don’t just walk in and ask for a job. You usually have to know what you need, where to look and how to recruit them. Attracting and retaining the best hourly workers requires understanding the demographics of todays workforce.
  6. Are you having difficulty? You’re NOT alone! The BEST employees don’t just walk in and ask for a job. You usually have to know what you need, where to look and how to recruit them. Attracting and retaining the best hourly workers requires understanding the demographics of todays workforce.
  7. Disengaged employees lose an average of 14.1 days a year to lost productivity 40% of disengaged employees leave their job within the first year Employee turnover costs U.S. businesses $11 billion annually
  8. Disengaged employees lose an average of 14.1 days a year to lost productivity 40% of disengaged employees leave their job within the first year Employee turnover costs U.S. businesses $11 billion annually