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Cloud-based Collaboration Solutions  for High-Performance Work Teams and Customer Engagement Company Profile Summer 2010
The Problem:  Effective Team-Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business partners Customers & Prospects Project  teams& colleagues Collaboration –with colleagues, customers & partners –  is critical to success in today’s business climate: PBworks is an innovative, cloud-based, proven solution
PBworks:  Proven Collaboration  Expertise Deep experience delivering SaaS-based  collaboration solutions that enables high-performance team work: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PBworks Collaboration Solution Cloud-delivered software supports all key aspects of internal, partner, and customer collaboration: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Change Notification Wiki-style Collaboration Document Sharing Content Search Revision Tracking Project Management Mobile Support Activity Streams CRM Integration Online Meetings Social Software Collaboration Solution PBworks
PBworks Delivers Real, Concrete Business Impact ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Typical Use-Cases PBworks Shared Workspaces Knowledgebase Collect, organize & search  best-practices, intellectual property & other knowledge Social Intranet Connect your team with the people, information, and resources they need Presales Extranet Provide a shared environment for optimizing the sales process  Client Projects Coordinate project execution & engage clients in creative collaboration Internal Projects Brainstorm, plan, organize, share, execute & monitor large & small projects
PBworks for Customer Engagement Beyond “CRM” to  Collaborative CRM  for B2B customers: 4. Teams plan, execute., share files, finish tasks for  dozens of projects 5. Clients engage, participate, contribute, review & approve  6. Finalize  & deliver work-product(s) via workspace 2. Share  info &  monitor access  by sales prospects ,[object Object],New Prospect Workspace Opportunity 1. Create  online workspace  for the  sales  cycle Active Project Workspace 3. Close & convert to client project Active Prospect Workspaces Completed Project Workspace To Client 8. To automatically form a  searchable knowledgebase, available to active projects
PBworks is Reliable & Secure PBworks cloud-based collaboration service may be even more reliable and secure than your data center… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PBworks Delivers “Cloud” Benefits Use PBworks through any web browser; it delivers all the key benefits of cloud-based (“SaaS”) software: Anywhere, Any time Easy for Customers Continual Improvement Online Support Lower Cost Service available anywhere & anytime  there’s a web browser (including mobile) No firewall or VPN hassles or training –  just invite-in clients & get to work!!! Constantly tested & enhanced; 2 regular  updates per week with NO downtime Online help & support personnel are just a single click away Low-cost annual subscriptions; no hardware or software to buy or IT setup/admin costs
Busting Misconceptions about SaaS Many perceived disadvantages of SaaS are actually  advantages: On-premise SaaS with PBworks Security Depends on systems & protections set up by IT Ultra-secure facility + encryption + secure comms + user  authentication & more Scalability Depends on capacity planning; large “per server” increments Supports over 1M workspaces & 3M users; start small, grow big in small increments Reliability & Disaster Recov. Choose between single point of failure or cost of redundancy; set up offsite backup solution 99.9% uptime; fully redundant systems, triple-redundant storage with encrypted offsite storage. Performance Depends on server horsepower & peak-load usage Worldwide page-load times < 1.5 sec; capacity for 3+ million user base Time-to-Solution Hardware & software procurement, setup, custom programming & integration Up and running in minutes; seamless progression from trial to deployment TCO Software license + Hardware + IT personnel + data center operating costs Single all-in cost, leveraging economies of scale across 1,000,000+ workspaces;  per-user subscription model
Summary PBworks can deliver  significant  benefits for work-team and customer collaboration: ,[object Object],[object Object],[object Object],[object Object],[object Object],Professionals at 1,000’s of firms use it already. Get a free custom demo for  your  firm today… www.pbworks.com
PBworks Leadership in Work-Team  and Customer Collaboration Thank You!

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PBworks Overview

  • 1. Cloud-based Collaboration Solutions for High-Performance Work Teams and Customer Engagement Company Profile Summer 2010
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Typical Use-Cases PBworks Shared Workspaces Knowledgebase Collect, organize & search best-practices, intellectual property & other knowledge Social Intranet Connect your team with the people, information, and resources they need Presales Extranet Provide a shared environment for optimizing the sales process Client Projects Coordinate project execution & engage clients in creative collaboration Internal Projects Brainstorm, plan, organize, share, execute & monitor large & small projects
  • 7.
  • 8.
  • 9. PBworks Delivers “Cloud” Benefits Use PBworks through any web browser; it delivers all the key benefits of cloud-based (“SaaS”) software: Anywhere, Any time Easy for Customers Continual Improvement Online Support Lower Cost Service available anywhere & anytime there’s a web browser (including mobile) No firewall or VPN hassles or training – just invite-in clients & get to work!!! Constantly tested & enhanced; 2 regular updates per week with NO downtime Online help & support personnel are just a single click away Low-cost annual subscriptions; no hardware or software to buy or IT setup/admin costs
  • 10. Busting Misconceptions about SaaS Many perceived disadvantages of SaaS are actually advantages: On-premise SaaS with PBworks Security Depends on systems & protections set up by IT Ultra-secure facility + encryption + secure comms + user authentication & more Scalability Depends on capacity planning; large “per server” increments Supports over 1M workspaces & 3M users; start small, grow big in small increments Reliability & Disaster Recov. Choose between single point of failure or cost of redundancy; set up offsite backup solution 99.9% uptime; fully redundant systems, triple-redundant storage with encrypted offsite storage. Performance Depends on server horsepower & peak-load usage Worldwide page-load times < 1.5 sec; capacity for 3+ million user base Time-to-Solution Hardware & software procurement, setup, custom programming & integration Up and running in minutes; seamless progression from trial to deployment TCO Software license + Hardware + IT personnel + data center operating costs Single all-in cost, leveraging economies of scale across 1,000,000+ workspaces; per-user subscription model
  • 11.
  • 12. PBworks Leadership in Work-Team and Customer Collaboration Thank You!