The document provides a summary of key events and milestones in the history of SMDC Health System from 1997 to 2007. Some highlights include: - In 1997, St. Mary's Medical Center and Duluth Clinic officially integrated to form SMDC Health System. - Over the years, SMDC acquired additional clinics and hospitals, including Pine Medical Center in 1998 and East Range Clinics in 1998. - St. Mary's Medical Center earned Level II trauma center certification in 1998 and its heart center earned top 100 designations between 1998-2006. - In 2001, Miller-Dwan Medical Center joined SMDC to help ensure its long-term survival. - The

1. 2 0 0 7 A N N U A L R E P O R T

2. 10
10 years of a shared vision
y f
01.01.97 S t . M ar y ’s & D u l u t h C l i n ic I n t e gr a t i o n
01.08.97 S M D C h o ld s f ir s t o f f ic i a l b o a rd m e e t i n g
03.11.98 SMDC acquire s Pine Medic al Center
06.16.98 St . Mar y’s Medical Center earns Le vel II trauma
ce r t i f ic a t i o n w i t h p e di a t r ic c o m m i t m e n t
NO MATTER WHERE 11.15.98 Hear t Center earns f i r st Top 100 De signation
WE WORK WITHIN THE 07.14.98 E a s t R a n g e C l i n ic s j o i n S M D C
SMDC HEALTH SYSTEM, 11.05.99 & 11.12.99 Phone pre f i x 786- come s to SMDC
NO MATTER WHAT
03.29.00 Polink sy celebrate s 50th anniver s a r y
TYPE OF WORK WE DO,
09.01.01 M i l l e r - D wa n j o i n s S M D C
WE SHARE THIS: 09.18.01 St. Mar y’s Hospit al of Superior, Duluth Clinic-Superior open house
A MISSION OF BRINGING
01.30.02 S M D C Fo u n d a t i o n e s t ab l i s he d
THE SOUL AND SCIENCE 05.18.02 N a t i o n a l C a n ce r I n s t i t u t e d e c l a re s N 9 74 1 t r i a l a s u cce ss
OF HEALING TO THE
03.06.03 Elec t ronic Medical Records arrive at SMDC
PEOPLE WE SERVE. 06.01.03 Care Management come s to SMDC
07.24.03 St . Mar y’s Medical Center Auxiliar y celebrate s 50th anniver s ar y
06.23.05 D u lu th C hi ld re n’s l a u n c he d
12.01.05 A n t ico a g u l a t i o n c l i n ic s g o s y s t e mw i d e
03.27.06 CyberKnife® come s to Miller-Dwa n
08.18.06 & 09.19.06 D u l u t h C l i n ic Fi r s t S t re e t o p e n h o u s e

3. S t . M ar y’s & D u lu th
“THE IDEA
WASN’T UNIQUE, BUT
01.01.97 Clin ic In teg ration
OUR SUCCESS WAS.
After years of talks, the
Northland’s largest hospital
and clinic system officially
integrate– and the SMDC
Health System is born.
“Integrated health systems were a popular
experiment in the mid-90s. But if you look
Sister Kathleen Hofer, OSB, Board Chair
and CEO Peter E. Person, MD around today, many of the hospitals and
clinics that signed integration agreements
have parted ways. SMDC Health System,
on the other hand, is stronger than ever.
By keeping sight of our common mission,
vision and values, we have delivered
on our promise of creating a world-class
healthcare system for rural communities.”
CEO PETER PERSON, MD
“WE SHARED A
COMMON LANGUAGE.
When we started talking about integration, the first
question for both parties was whether or not we had
a shared mission and values. We soon discovered
that we did – we may have used different words
here and there, but it was clear we were both here
to provide excellent care to patients.”
SISTER KATHLEEN HOFER, OSB, BOARD CHAIR

4. S M D C h o ld s f i r st
01.08.97
“IT’S THE BEST
o f f ic i a l b o a rd m e e t i n g
Lauren Larsen and Sister Monica
03.11.98 S M D C acqu ire s
P in e M edic al THING THAT
COULD’VE HAPPENED
HERE.”
Laughlin could not predict the future
when they sat down for their first
SMDC Health System Board meeting
10 years ago. But the retired engineer JUDY BIRCHER
and Benedictine Sister were both Throughout most of the
committed to preserving quality 1990s, Judy Bircher and
healthcar e in t h e re g io n . “ T h is her neighbors worried
partnership we created was something
that Pine Medical Center
very different,” recalls Larsen. “There
would close. Then the
was no handbook.”
little hospital and nursing
There was a determination to succeed. home teamed up with
“It was our job to look at the long-term SMDC—which was
needs of the system. We focused on great news for patients,
long-range planning and on making community leaders and
sure we had the right people doing the employees like Judy.
right jobs,” says Larsen. “We’ve spent
10 years building something great—and “We went from the
“SMDC IS
today SMDC is well-equipped and ready depths of despair to this
for the future.” being a great place
to work,” says Judy.
Larsen left the SMDC Board at the end
WELL-EQUIPPED AND “We wouldn’t be here
READY FOR THE
of 2006, but he plans to use lessons
if not for SMDC.”
from the past 10 years in a new SMDC-
related venture. He serves on the
FUTURE.”
Judy Bircher
Board of Directors for Essentia Health, Executive Assistant, Pine Medical Center
a partnership between SMDC and the LAUREN LARSEN Judy is pictured with former
Benedictine Health System. “With the Administrator Michael Hedrix,
left, who helped with the merger,
experience we have now,” he says, and current Administrator, Tim Zwickey
“we can go anywhere.”

5. “TRAUMA IS DEFINITELY
SMMC earns level II trauma cer tification
06.16.98
NOT A
with pediatric commitment
Linda Way, RN
The seal of approval when it comes to caring Emergency Service Director
for severely injured children and adults. St. Mary’s Medical Center
ONE-MAN
SHOW.” LINDA WAY, RN
After 34 years in Emergency Services, Linda
Way has developed a personal philosophy
about miracles. “They are often a combination
of what we can’t explain and what we can,”
she says. “It’s the soul and science of healing
coming together that makes them happen.”
Earning designation as a Level II Trauma Center
in 1998 remains a proud moment for Linda—but
her true pride lies in the physicians, nurses and
other employees who understand that their
teamwork has the power to work wonders for
patients. “Trauma is definitely not a one-man
show,” says Linda. “Everyone, from emergency
responders to trauma surgeons, knows they are
one part of a larger effort to save a life.”

6. 11.15.98 Hear t Center earns f i r st From left: Electrophysiologist Michael Mollerus, MD,
Cardiovascular Technologists Erin Serre and Trisha Kallinen, and “WE ALL HAVE UNIQUE SKILLS, BUT
OUR STRENGTH
Top 100 De signation Cardiologists Kimberly Boddicker, MD, and Michael Lucca, MD.
TOP 100 OUR
IS IN ERIN SERRE
TEAMWORK.”
D E S I G N AT I O N S
St. Mary’s Medical
Center has earned
a number of Top 100 Patients looking for the country’s best heart
designations from care can find it right here at home. How do
Solucient,® a Chicago-
we know? Because St. Mary’s Medical Center,
based company that
monitors quality using home to the St. Mary’s Duluth Clinic Heart Center,
a database of national has been named a Top 100 Heart Hospital
hospital discharge eight years in a row.
records. Solucient
honors are based The Heart Center has long demonstrated the
solely on objective
power of partnership between a large multi-
analysis of outcomes,
so the “winners” are specialty clinic and a regional medical center.
not just the hospitals Since its inception in 1983, the Heart Center has
themselves, but also offered leading-edge treatments in areas ranging
the communities from electrophysical stimulation to robotic heart
where these high-
performing hospitals
surgery. It has also offered patients access to
are located. teams of highly skilled specialists, ranging from
cardiothoracic surgeons to registered nurses,
Heart Care
1998 to 2006
who are at the heart of the Center’s success.
Orthopaedic “We all have unique skills, but our strength is in
Fracture Repair
1999 our teamwork,” says Invasive Cardiovascular
Hospital Care
Technologist Erin Serre. “Everybody is an
1994, 1995, integral part of the whole process. It’s nice to
1997, 1998 be part of an institution that works that way.”

7. E a s t R a n g e C l i n ic s
07.14.98
“THE MERGER WAS join SMDC
RIGHT
DONE FOR THE
REASONS AT THE
RIGHT TIME.” CARL PASSAL, MD
When it comes to physician medical practices,
there is strength in numbers. Just ask physicians
at the East Range Clinics, who joined the Duluth Strength in numbers
Clinic in 1998. With that merger, the Duluth Clinic’s A look back at the
Duluth Clinic’s growth
10th in two decades, the Duluth Clinic network
reached from International Falls, Minnesota, south Mergers
1981
to Spooner, Wisconsin. Lakeside
1983
“The economics of health care have been West Duluth
challenging since the 1980s,” says Gary Lishinski, 1987
who managed the East Range Clinics prior to Deer River
1992
the merger. “We knew we needed to grow or Spooner
join a larger system. The doctors here wanted a 1993
physician-led organization, so the Duluth Clinic Superior
1994
was a good fit for us.”
Ashland
Hibbing
Today, nearly one third of the Duluth Clinic’s 400
International Falls
physicians work at the Duluth Clinic’s regional 1995
and neighborhood sites. They are supported Hayward
by hundreds of nurses, technicians, and other 1998
East Range Clinics
dedicated professionals who take pride in the Aurora
service they provide to their home communities. Babbitt
Chisholm
“The merger gave our patients better access to Ely
specialized services in Duluth, and also brought Virginia
more of those services here through physician New clinics
1979
outreach,” says Carl Passal, MD, who was the Carl Passal, MD, (foreground), with
Hermantown
clinic’s president during the merger. “The merger Gary Lishinski, Regional Development
Director (right), and staff with
was done for the right reasons at the right time.” 30 or more years at the clinic.

8. 11.05.99 The pre f ix 786-
11.12.99 come s to SMDC
“WE ARE COMMITTED TO Physical disabilities are as unique
as the people who live with them.
Two people who share a medical
“A PHONE LINE IS OFTEN A PATIENT’S FIRST HOPE AND POSSIBILITY.” diagnosis can have very different
ways of coping with their individual
CONNECTION MARCIA HERMANN JOHNSON, MSW challenges and opportunities.
“We understand that a disability
TO CARE.”
ROD NYGARD affects the whole person,”
says Polinsky Manager Marcia
On the job, Rod Nygard measures his success Hermann Johnson, MSW.
by what people don’t notice. “When things are “It’s more than physical. It affects
their relationships, their emotions
working, people never think about what we
and their spiritual life.”
do,” says Nygard, referring to the miles of fax,
phone, modem and trunk lines weaving across Each year, hundreds of children,
the SMDC Health System. teenagers and adults come to
Polinsky for sessions with therapists
Every time you dial a 5-digit internal phone from Polinsky and Miller-Dwan.
extension or hand patients a card with a Some patients come for a few
phone number beginning with 786-, you weeks; others may come weekly
have Rod and his colleagues to thank for it. for the rest of their lives.
They devoted nine months to inventories of
current phone systems before undertaking Each time, they work with teams
of therapists who help patients
a marathon phone switchover at St. Mary’s
face the challenges before them.
Medical Center that kept Rod up for more “We focus on independence and
than two days. abilities rather than disabilities. We
focus on function,” says Marcia.
“I was here for 27 hours straight during the
“We are committed to hope
cutover. I went home for two hours and then and possibility.”
came back for another 12,” recalls Rod.
“Many of my coworkers did the same.”
Why get so worked up over phones?
“A phone line is often a patient’s first
connection to care,” says Rod. “When the Pol i n s k y cel e b r a t e s
phones work so well that everyone takes
Marcia Hermann Johnson, MSW, Manager,
(foreground) with Speech Language Pathologist 05.26.00 5 0t h a n n i ve r s a r y
Peggy Stone, displaying a quilt she made to
Rod Nygard, Project Manager them for granted, we know we’re doing our commemorate Polinsky’s 50th Anniversary
SMDC Telecommunications
part in caring for patients.”

9. From the time it opened its doors in 1934,
Miller-Dwan Medical Center was Duluth’s
little hospital with a big heart. Even after 60
years, the staff remained small enough that
the employees knew each other by name.
So it wasn’t easy for hospital officials to
acknowledge in the late 1990s that
Miller-Dwan could no longer make it on its
own. The national healthcare landscape
simply had changed too much; small,
independent hospitals were either closing
or fighting to survive.
Fortunately, Miller-Dwan administrators had
options—and in 2001 they formally joined
the SMDC Health System. “We wouldn’t be
here if we weren’t integrated,” says Miller-
Dwan Medical Director Joe Leek, MD, who
was part of the administrative team that
recommended joining SMDC. Maureen
Mahoney, RN, also a part of the team,
agrees. “It was the right thing to do for
our patients and our employees.”
While the transition from working for a small
hospital to working for a large organization
has been difficult for some employees,
Maureen and Dr. Leek say Miller-Dwan
today is stronger than it has been in years.
“Outpatient Surgery has grown beyond
anyone’s expectation. So has Rehabilitation,
which plays a growing role in helping
patients coming out of (St. Mary’s) critical
care,” says Dr. Leek. “Miller-Dwan has not
M i l l e r - D wan Maureen Mahoney, RN,
only survived, it has prospered.”
09.01.01 joins SMDC
former Nursing Administrator
and Joe Leek, MD,
Miller-Dwan Medical Director

10. S M D C Fo u n d a t i o n
01.30.02 e s t ablis h ed
“WE CAME TOGETHER TO PROVIDE THE CARE PEOPLE NEED.”
NANCY URSIN, CA
The Duluth Clinic-Superior’s Nancy Ursin Andy Lisak’s grandparents raised
can list a half dozen reasons why she 17 children, most of them born at
appreciates having a hospital and St. Mary’s Hospital of Superior.
medical clinic in her hometown. But Many of their daughters volunteered
she can sum up the reason closest to or worked at the hospital, so when
her heart in one word: mom. “My mom Andy wanted to fund a memorial
doesn’t have to drive over the bridge to his grandparents, SMHS seemed
into Duluth to see the doctor,” explains the perfect fit.
Ursin. “That may not seem like a big deal,
but for my mom and many of our elderly In just one month, Andy and 45
patients, it makes a world of difference.” members of his family raised $20,000
to remodel the hospital chapel and
The fate of St. Mary’s Hospital of Superior
have it dedicated in George and
hasn’t always been certain. But with
Agnes Stariha’s names. “It was a
support from the SMDC Health System
great effort to raise that amount of
and federal designation as a critical
money, because no one in my family
access hospital, SMHS will continue
could have done it by themselves,”
serving Nancy Ursin’s family, friends and
says Andy, who serves on the
neighbors for years to come. And having
SMHS Foundation Board. “We did
the hospital and clinic under one roof
it together.”
makes receiving care easier than
ever before.
In 2002, the Duluth Clinic Foundation,
“It’s so easy to order x-rays and labs, or St. Mary’s Medical Center
to schedule surgery,” says Nancy, who Foundation, and SMHS Foundation
united to form the SMDC Foundation.
“WE DID IT
says patients appreciate being able
to walk right over from the clinic to the While each foundation continues to
hospital for tests. Working under one roof pursue its unique mission, banding
has fostered greater cooperation among together gave them even more
clinic and hospital employees, many of resources to reach out to donors.
whom have become friends over the Thanks to their collective efforts,
SMDC’s foundations raised more than
TOGETHER.”
years. “I love the community here,” says
Nancy, talking about the hospital/clinic $1.5 million last year. That translated
campus. “I like that we came together to SMHS Board Member into $749,805 in grants for everything
provide the care people need.” From left: Nancy Ursin, CA, Andy Lisak, back right, from chapel remodeling projects to
S MHS , Dul uth Cl i nic-S uperi or with members of his family
innovative medical research.
09.18.01 Team Lead and LouAnn Ross,
host open house Surgical Secretary
ANDY LISAK

11. By the numbers
Duluth Clinic physicians and
researchers from more than a
NCI declare s N9741
05.18.02 t r i a l a s u cce ss
dozen specialties participate in
research studies and clinical
James Krook, MD, (standing) and trials, giving patients access
Daniel Nikcevich, MD, PhD to leading-edge treatments for
everything from rheumatoid
arthritis to heart problems.
Here’s a look at the numbers:
Since 2000
3,754 – patients enrolled in
research studies
468 – number of studies offered
53 – papers published by
physicians, nurses and scientists
30 – number of specialties
“SCIENCE IS A TOOL WE USE TO FIGHT CANCER, BUT
participating in studies
COMPASSION IS THE ART WE PRACTICE
TO HELP PATIENTS HEAL.” DANIEL A. NIKCEVICH, MD, PhD
Cancer patients in rural areas had little or no access to promising new cancer drugs
when James Krook, MD, joined the Duluth Clinic in 1975. That didn’t sit well with the young
oncologist, who believed all patients deserved access to leading-edge cancer care.
Today, Duluth Clinic Cancer Center patients are participating in 100 clinical research
studies this year alone—giving patients access to treatments, medications and medical
devices earlier than most people can receive them.
Some of these studies, like the National Cancer Institute’s N9741 trial that established a new
standard of care for metastatic colorectal cancer, have garnered national attention for
Dr. Krook and his colleagues. But hematologist/oncologist Daniel Nikcevich, MD, PhD, believes
it is the compassion of the entire Cancer Center staff that sets the Duluth Clinic apart.
“We’re proud of what we can offer patients, but it’s important to remember medicine
is about more than picking the right drug,” says Dr. Nikcevich. “Science is a tool we use
to fight cancer, but compassion is the art we practice to help patients heal.”

12. Lead RN Analysts
Linda Harper is a lot tougher than she looks. Underneath Linda Harper, RN, MA
her blonde curls and easy manner is a woman willing to and Russ Maron, RN
“IT’S EXCITING
endure criticism to work for something she believes in.
Fortunately for SMDC, Linda has a passion for the
promise of electronic medical records (EMRs).
TO BE A
Anyone who has followed electronic medical records at
SMDC knows the switch from paper to electronics hasn’t
always been easy. As the people responsible for EMR
training and development, Linda and her colleagues have
PIONEER.”
worked hard to make the transition as smooth as possible.
Today, Linda can count some of the EMR’s harshest initial
critics among its strongest supporters. They have come to
understand what Linda always saw: EMRs improve care for LINDA HARPER, RN, MA
patients. “We are definitely ahead of the national curve
on this one,” says Harper, referring to recent federal Elec tronic Medical
legislation requiring all healthcare organizations to 03.06.03 Records arrive at SMDC
adopt EMRs. “It’s exciting to be a pioneer.”

13. “WE’VE BROKEN DOWN THE
Foreground: Kim Denny, RN, Mickey Zupetz, RPh, and Thomas Patnoe, MD
Background: Medical Social Worker Jeannie Carroll and
Discharge Transition Specialist Michelle Bergum
BARRIERS OF PATIENT CARE.” MICKEY ZUPETZ, RPh
When it comes to innovative patient
care, you might expect Pharmacist
Mickey Zupetz to talk about the latest
leading-edge drugs. But one of the
greatest advances he’s seen in his 16
years at St. Mary’s Medical Center relies
on an art as old as civilization itself.
Each weekday at 8:45 a.m., Zupetz
sits down with chaplains and physical
therapists, surgeons and social workers,
registered nurses and respiratory
therapists to discuss the care for every
patient on the Orthopaedic floor.
These daily conversations, known as
Care Rounds, ensure that everyone
is on the same page when it comes
to patient care.
These conversations take place on
every unit, every day. “We’ve broken
down the barriers of patient care,”
says Zupetz. “When it comes to making
decisions, we’re not operating in
isolation anymore.”

14. Children don’t care that Cori Jordahl has a Masters’ Parents understand and appreciate the medical
Degree in Child Life and Family-Centered Care. They’re expertise available through Duluth Children’s. Children
more interested in the fact that she plays a mean game who are really sick appreciate Cori, whose job it is to
of Nintendo’s Mario Kart and understands that watching make sure they feel as okay as possible during a hospital
Nickelodeon can be good medicine—if not for the stay. “A lot of my job is spending time talking with the kids,
body, then certainly for the heart. their siblings and their parents,” says Cori, who is trained in
helping children and families cope with serious illness.
SMMC Auxiliar y Celebrate s Through Duluth Children’s, SMDC offers the region’s most
MARY FLAA 06.24.03 5 0 th an n iver s ar y sophisticated pediatric services. Duluth Clinic physicians Cori also makes sure children understand what’s
treat children in more than 40 pediatric specialties and happening at the hospital. “You have to speak the
Mary Flaa wasn’t in Duluth more than a month St. Mary’s Children’s Hospital offers the region’s only child’s language,” explains Cori, who often spends time
when she joined the St. Mary’s Medical Center pediatric and neonatal intensive care services. with children before and during medical procedures.
“Kids don’t understand the words we use, and words
Auxiliary. That was 40 years ago, and she’s
can be very frightening. It’s my job to take away as
still going strong.
much of that fear as I can.”
Mary is one of more than 1,000 adults and teens
who volunteer at SMMC, Miller-Dwan Medical
Center and St. Mary’s Hospital of Superior.
Flaa devoted most of her years to the St. Mary’s “YOU HAVE TO SPEAK THE CHILD’S LANGUAGE.”
Gift Shop, where she was the shop’s buyer. Cori Jordahl
“I always joked that if something I bought Child Life Specialist
didn’t sell, I’d buy it,” she recalls.
SMDC’s hospital gift shops are powerful
fundraising tools for the three hospital
auxiliaries, which donate all profits back
to the hospitals they serve. Last year alone,
they donated more than $174,000 for
everything from student scholarships to
rehabilitation equipment.
Mary has also been an active board member
of the SMMC Auxiliary, as well as an officer
on Minnesota’s Hospital Auxiliary Board.
“It’s about doing something good for patients,
even if you’re not directly involved in their
care,” says Mary. “It feels good knowing we D u lu th Ch ildren’s
are supporting their care.” 06.23.05 lau n c h ed
Mary Flaa, Volunteer (foreground) and
Margaret Gehring, SMDC Director of Volunteer Services

15. “WE SEE THE
WHOLE PERSON,
NOT JUST A NUMBER.” 12.01.05 A n t ico a g u l a t i o n
clinics go systemwide
LISA WILKINSON, RN
Patients on the blood thinner
warfarin can identify with Goldilocks
and the Three Bears. Their warfarin CyberKnife® come s
levels must be just right—not too From left: Registered Nurses 03.27.06 to M i l l e r -D wa n
high, not too low—if they want the Heidi Larson, Lisa Wilkinson
and Deb Jonas-Mackenzie
medication to work. It’s a particularly
tough balancing act, considering that
everything from brussel sprouts to green
tea can interact with the drug.
Duluth Clinic patients taking warfarin
don’t have to hold vigil alone, thanks to
an Anticoagulation Program that spans
17 clinics in northern Minnesota and
northwestern Wisconsin. The clinics are
staffed by registered nurses who make
sure patients are eating right, coming
in for regular blood tests, and watching
for side effects or drug interactions.
No one wants cancer, not for themselves or for anyone they love.
“Having nurses check in with A diagnosis signals the beginning of a long journey, where fear and
patients really results in better care,” fatigue can sometimes make it difficult to keep sight of healing and hope.
says Duluth Clinic–Ashland’s
Lisa Wilkinson, RN, one of 72 nurses Doug Bennett and his colleagues in Radiation Oncology understand Doug Bennett, MS
providing this service systemwide. this—and it’s why they share the best of their compassion and expertise Physicist
Miller-Dwan
“We make sure they get their regular with every patient who walks through the door. Radiation Oncology
blood tests, but we also talk about
“CyberKnife sets us apart,” Bennett says, referring to the precise radiation
their diet, their energy levels, and other
treatment machine SMDC purchased in 2006. “It’s a sophisticated
medications. We see the whole person,
technology, and we’re operating one of only 75 machines in the country.
not just a number from a blood test.”
But technology is only part of the equation. It’s the combined power of our
people and our technology that assures patients there is reason for hope.”

16. Du l u t h C lin ic Fir st
08.19.06 S t re e t O pe n H ou se
Du l u t h C lin ic
09.19.06 V i rg i n i a O p e n H o u s e
SMDC Health System
FINANCIAL PROFILE (IN THOUSANDS)
Year Ended June 30 .................................................. 2 0 0 6 .......... 2 0 0 5
Project Managers Steve Holter, ————————————————————————— —————————————————————————
Maxine Poldoski and Project
Coordinator Tami Johnson UNRESTRICTED REVENUE: EMPLOYEES:
Net patient revenue ......................... $722,215 ...... $683,233 Physicians ..................................................415 ...............399
Other operating revenue .....................21,027 ..........16,769 All other employees ...............................6,239 ............5,946
Total revenue ...........................................743,242 ........700,002 Total Employees ..........................................6,654 ............6,345
————————————————————————— —————————————————————————
EXPENSES: STATISTICS:
Salaries and benefits .........................454,099 ........417,149 SMDC Sites ...................................................22 .................22
Supplies ...............................................117,035 ........112,747 Encounters ..........................................850,331 ........840,341
Purchased services..............................27,818 ..........31,332 Surgeries ...............................................22,054 ..........20,954
Provision for Outpatient visits ..................................225,394 ........226,916
uncollectible accounts.........................19,012 ..........31,336 Cardiac procedures................................9,677 ..........10,113
“IT FEELS GOOD TO BUILD
Depreciation and amortization ...........36,867 ..........35,543 Diagnostic procedures ........................24,708 ..........23,024
OUR
Other .......................................................77,625 ..........64,388 Emergency Care and
SOMETHING BEAUTIFUL FOR Total expenses .........................................732,456 ........692,495 Trauma Center visits .............................50,301 ..........49,034
COMMUNITIES.”
————————————————————————— Births ........................................................1,543 ............1,500
(LOSS) INCOME FROM OPERATIONS ..........10,786 ............7,507 Average Daily Census ...............................317 ...............316
STEVE HOLTER ————————————————————————— —————————————————————————
NON-OPERATING GAINS (LOSSES): DISCHARGES
Building construction and remodeling takes time, New buildings, including the $80 million Duluth Clinic Income on funds Adults and Pediatric .............................23,949 ..........24,554
money and planning. Lots of planning. Just ask the First Street Building, are just part of the staff’s work. designated by Board ..............................4,853 ............2,768 NICU ............................................................304 ...............277
staff in SMDC Facilities Planning & Architecture. This In January, the entire facilities team was juggling Net realized gains .................................11,248 ............9,688 Total Discharges .......................................24,253 ..........24,831
past year, years of work paid off with the grand 168 projects, including the remodeling of the Other .........................................................2,622 ............ (555) —————————————————————————
opening of two new clinics in Duluth and Virginia. Duluth Clinic Third Street Building (the Third Street
18,723 ..........11,901 PATIENT DAYS:
work falls to Steve’s colleague, Maxine Poldoski).
“It’s fun to put a plan together and see it come Revenue in excess of expenses ...........$29,509 ........$19,408 Adult & Pediatric ................................110,714 ........110,623
through,” says Steve, who handled the project Keeping people happy and on budget isn’t easy, NICU .........................................................4,945 ............4,704
in Virginia. “It was our job to make sure they but it’s worth it. “To see a project come together, Total Patient Days ...................................115,659 ........115,327
had everything they needed, from desk that’s why you do this,” says Steve. “It feels good
chairs to imaging equipment.” to build something beautiful for our communities.”