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Sustainability in the
 Meetings Industry

                Is our market
                transforming?


 • Guy Bigwood , MCI Group Sustainability
   Director
 • Amsterdam ,Oct 09
Hello, My name is
Guy Bigwood




                    2
If there is no action before 2012, it’s too late.
What we do in the next two to three years will determine our
           future. This is the defining moment.”
          Dr. R.J. Pachauri, Head of the IPCC and Nobel Peace Prize winner




                                                                             3
MCI Group
Sustainability
Director
Largest integrated global event and association
 management company
250 Million Euros Turnover
37 Offices
800 People



                                                  4
Advisors to

 Manage MCI      CONVENTION CENTERS
Sustainability
                    HOTEL CHAINS
  Services
                 ASSOCIATIONS -NGOs

                    DESTINATIONS

                    CERTIFICATION
                     COMPANIES
                                    5
I’m incoming president of the



      The premier dedicated global
     community for sustainability
     education, research, policy and
  standards for the meetings and event
                industry

                                         6
You can find this presentation on




 LessConversationMoreAction.com
Agenda
1. Why the meetings industry needs to change
2. Look at trends for 2010 - Is the industry
   transforming?
3. How do we accelerate the transformation
Climate Change is long
term and its effects are
only just beginning


              CO2


   1850     1900     1950   2000
                                   9
Meetings and events
account for an estimated
1% of global emissions
              CO2


   1850     1900    1950   2000
50%   world’s tropical and temperate forests are gone




                                           13468
Fa cts
    me                                  one.
  So                               are g
                              r fish
                     pre dato                d or
                rge                     fishe
       of th
            e la                    over
                             s are
•90  %
                  e fis herie
             arin .
        of m acity
     5% to cap
 •7 ed
  fish
an
             n e
            a u
         t h ss
       re l i
      o ca
    m gi
Its lo
   c o
  e
9 billion in 2050
                        6.5 billion in 2005
   The world                               5 billion in 1987

   population                                 3 billion in 1960

   is increasing                                   2 billion in 1930


                                                    1 billion in 1800
                        250 million in 1
    5 million


10 000 bef. JC   5 000 bef. JC                 0          1000          2050
287
Some Facts
       chemicals
  in the cord blood from newborns in the USA
• 35% of cancer deaths are directly
  attributable to diet   Some Facts
• 50% of western health care costs are
  attributable to health risks that can be modified
  by lifestyle behaviours
826 million
people are hungry




1.6 billion
People are over-nourished and overweight

                        Sources: United Nations WHO
Living beyond our means
             De
                cl   inin
                         gr
                           eso
                                 ur c
                                     es

                                                      Sustainable Supply

                                                           A
                                                      Sustainable
                                                        Future

   Current                                        n   Sustainable Demand
   Reality                                 mpt i o
                                    co nsu
                               ce
                          s our
                in   g re
           as
    In cre


                                                              Source:The Natural Step
Finally – the message is starting to
get through…
The global meetings industry
is starting to think differently,
innovate and get into action
But what about 2010?
              Will our industry
              really transform
                   through
               sustainability?
AND TRENDS
.
             1

               the
             d
           on nt
          y i
        be po
      ng ng
    si pi
  s
 a ip
P t
Corporations realise that
sustainability is good business
sense and opportunity
Save energy
Fly Less
Print Less
Walk More
Reuse More
Eliminate waste

Have a purpose
Build Brand
Good Business Sense
      Oracle OpenWorld 2008
$1,500,000 - reducing water bottles
   $235,850 – Printing 75% less.
$60,000 - Saved by cutting shuttles.




                        Source: Meeting Strategies Worldwide
MASSIVE
Opportunity
LOHAS
      Lifestyles of Health and Sustainability



Renewables
Alternative Health
Personal Development
Sustainable Products
Organic Food
Wellness
Paradigm
SHIFT
in how people select, buy and
organise meetings and events
TO
                           Y
                   N
                  E AB IL
                         IT
                E IN
               R TA
              G S
            M
          O ED  SU
        R AT
      F R
2 .        G
         TE
       IN
Understanding that its all connected




                                       36
Triple Bottom Line

                           PLANET




                  Viable          Bearable


                      SUSTAINABLE


         PROFIT            Equitable     PEOPLE




                                                  37
3. From Confused to
AWARE Consumers
4. From nice
marketing to
taxes and
LEGAL
requirement
5. Standard part of the purchasing
        decision process
Sustainability Indexing
6. From creative labels
to trusted global
certification brands
Boom and consolidation of certification labels




                                                 43
Growth International Event Standards


Reporting
                                      GRI


Performance
 (checklists)           ANSI - APEX

Management                      BS8901 > ISO
  Systems
 (Process)
                Environment           Social   Economic


                                                          44
Understanding Standards and Certifications
Sustainable Meeting Standards

   BS8901                               APEX ANSI
   -   Management System                - Performance Standard
   -   Only international standard in   - Launched end 2009
       use
                                        - Will be used by US Govt
   -   Developed for Olympics in 2012
   -   ISO by 2012
   -   Used in US, Brasil, Denmark,
       Australia
   -   Google, Microsoft, UN, MPI…




               Standards are complementary
              Share people on technical teams


                                                                    45
HOTEL/VENUE Standards and Certifications
      Key international programs in Europe



Reporting
                                             GRI


Performance                   GreenGlobe
 (checklists)                    Swan
Management         GreenKey                  BS8901
  Systems          ISO14001
 (Process)            EMAS
                   EUFlower
                Environment                  Social          Economic

                       Bold highlighted are top performers
                                                                        46
7. Pressure to
Measure and Report
Growth in Reporting

 Annual and CSR Reporting
  - Strategy - Commitment, vision,
    principles
  - Analysis of the management
    system performance
  - Data measurement of impacts
  - Interpretation into meaningful
    comparisons
  - Benchmarking with industry
    averages
  - Lessons learned and
    improvement actions




                                     48
49
Introduction new tools and software platforms


  DESTINATION                                                       EXHIBITION



                        A Sustainability platform that            MARKETING
     VENUE
                             helps to increase the              COMMUNICATIONS
                        performance of your suppliers
                                  and event
 ACCOMMODATION                                                     TRANSPORT

                         Analyses the event in 8 key
   FOOD AND                        areas
                                                                  EVENT OFFICE
   BEVERAGE
                        www.mci-group.meetgreen.com


             MeetGreen was created and based on the Convention Industry
             Council Green Meetings Task Force Report, 2004.

                                                                                 50
51
52
53
8. Rise of the
eco-zones
Copenhagen –
goes really green
• ECO-Zone (10+ climate
  mtgs)
• Multi-Stakeholder
  Sustainability Taskforce
• Client green taskforce
• 7200 Certified Green
  Rooms in CPH Area
• 20% Reduction in CO2
• Organic Food at almost
  parity cost
9. Stabilization
    Virtual
   Meetings
10. Acceleration in Innovation
Making decisions and being green easier
2010 Trends
1. Passing beyond the tipping point
2. From green to integrated sustainability
3. From confused to aware consumers
4. From nice marketing to taxes and legal requirement
5. Standard part of the purchasing decision process
6. From creative label to trusted global certification brands
7. Pressure to measure and report
8. Rise of the eco-zones
9. Stabilization virtual meetings
10. Acceleration in innovation
But what about 2010?
              Will our industry
              really transform
                   through
               sustainability?
50% of SALES
That’s good
but is good –
good enough
      ?
How do we accelerate the transformation?
Understand the
RISK!

MAXIMISE
Opportunity
The business case for sustainable events

Brand Consistency                                      Cost Savings
 Align and support corporate CSR                      Operational Efficiencies
 messages




                                      Obligation
                                   & Responsibility
                                   People - Planet
Brand                                                 Staff Motivation
                                        Profit
Reputation                                               Better place to work
Competitive Differentiation
PR Exposure
Industry Leadership




                                                                                 66
Include sustainability in your event strategy

                         Vision




                      Leadership
     Principles                          Policies
                     Commitment




                    Goals, Priorities



                                                    67
Use existing frameworks and systems
 MCI Sustainability Framework




                                EDUCATION


             STAKEHOLDER                     OPERATIONAL
             ENGAGEMENT                        PROCESS


                                STRATEGY


             CERTIFICATION                   MEASUREMENT


                             COMMUNICATION




                                                           68
THE END
  almost
“It is not the
   strongest of the
species that survive,
     nor the most
 intelligent, but the
one most adaptable
      to change.”

  - Charles Darwin
You have the
        power
to influence change
What is your role?
For more information



  LessConversation
   MoreAction.com

              Guy.bigwood@mci-group.com
74

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2010 Sustainability In The Meeting Industry

  • 1. Sustainability in the Meetings Industry Is our market transforming? • Guy Bigwood , MCI Group Sustainability Director • Amsterdam ,Oct 09
  • 2. Hello, My name is Guy Bigwood 2
  • 3. If there is no action before 2012, it’s too late. What we do in the next two to three years will determine our future. This is the defining moment.” Dr. R.J. Pachauri, Head of the IPCC and Nobel Peace Prize winner 3
  • 4. MCI Group Sustainability Director Largest integrated global event and association management company 250 Million Euros Turnover 37 Offices 800 People 4
  • 5. Advisors to Manage MCI CONVENTION CENTERS Sustainability HOTEL CHAINS Services ASSOCIATIONS -NGOs DESTINATIONS CERTIFICATION COMPANIES 5
  • 6. I’m incoming president of the The premier dedicated global community for sustainability education, research, policy and standards for the meetings and event industry 6
  • 7. You can find this presentation on LessConversationMoreAction.com
  • 8. Agenda 1. Why the meetings industry needs to change 2. Look at trends for 2010 - Is the industry transforming? 3. How do we accelerate the transformation
  • 9. Climate Change is long term and its effects are only just beginning CO2 1850 1900 1950 2000 9
  • 10. Meetings and events account for an estimated 1% of global emissions CO2 1850 1900 1950 2000
  • 11. 50% world’s tropical and temperate forests are gone 13468
  • 12.
  • 13.
  • 14. Fa cts me one. So are g r fish pre dato d or rge fishe of th e la over s are •90 % e fis herie arin . of m acity 5% to cap •7 ed fish
  • 15. an n e a u t h ss re l i o ca m gi Its lo c o e
  • 16. 9 billion in 2050 6.5 billion in 2005 The world 5 billion in 1987 population 3 billion in 1960 is increasing 2 billion in 1930 1 billion in 1800 250 million in 1 5 million 10 000 bef. JC 5 000 bef. JC 0 1000 2050
  • 17.
  • 18. 287 Some Facts chemicals in the cord blood from newborns in the USA
  • 19. • 35% of cancer deaths are directly attributable to diet Some Facts • 50% of western health care costs are attributable to health risks that can be modified by lifestyle behaviours
  • 20. 826 million people are hungry 1.6 billion People are over-nourished and overweight Sources: United Nations WHO
  • 21. Living beyond our means De cl inin gr eso ur c es Sustainable Supply A Sustainable Future Current n Sustainable Demand Reality mpt i o co nsu ce s our in g re as In cre Source:The Natural Step
  • 22. Finally – the message is starting to get through…
  • 23. The global meetings industry is starting to think differently, innovate and get into action
  • 24. But what about 2010? Will our industry really transform through sustainability?
  • 26. . 1 the d on nt y i be po ng ng si pi s a ip P t
  • 27.
  • 28.
  • 29. Corporations realise that sustainability is good business sense and opportunity
  • 30. Save energy Fly Less Print Less Walk More Reuse More Eliminate waste Have a purpose Build Brand
  • 31. Good Business Sense Oracle OpenWorld 2008 $1,500,000 - reducing water bottles $235,850 – Printing 75% less. $60,000 - Saved by cutting shuttles. Source: Meeting Strategies Worldwide
  • 33. LOHAS Lifestyles of Health and Sustainability Renewables Alternative Health Personal Development Sustainable Products Organic Food Wellness
  • 34. Paradigm SHIFT in how people select, buy and organise meetings and events
  • 35. TO Y N E AB IL IT E IN R TA G S M O ED SU R AT F R 2 . G TE IN
  • 36. Understanding that its all connected 36
  • 37. Triple Bottom Line PLANET Viable Bearable SUSTAINABLE PROFIT Equitable PEOPLE 37
  • 38. 3. From Confused to AWARE Consumers
  • 39. 4. From nice marketing to taxes and LEGAL requirement
  • 40. 5. Standard part of the purchasing decision process
  • 42. 6. From creative labels to trusted global certification brands
  • 43. Boom and consolidation of certification labels 43
  • 44. Growth International Event Standards Reporting GRI Performance (checklists) ANSI - APEX Management BS8901 > ISO Systems (Process) Environment Social Economic 44
  • 45. Understanding Standards and Certifications Sustainable Meeting Standards BS8901 APEX ANSI - Management System - Performance Standard - Only international standard in - Launched end 2009 use - Will be used by US Govt - Developed for Olympics in 2012 - ISO by 2012 - Used in US, Brasil, Denmark, Australia - Google, Microsoft, UN, MPI… Standards are complementary Share people on technical teams 45
  • 46. HOTEL/VENUE Standards and Certifications Key international programs in Europe Reporting GRI Performance GreenGlobe (checklists) Swan Management GreenKey BS8901 Systems ISO14001 (Process) EMAS EUFlower Environment Social Economic Bold highlighted are top performers 46
  • 48. Growth in Reporting Annual and CSR Reporting - Strategy - Commitment, vision, principles - Analysis of the management system performance - Data measurement of impacts - Interpretation into meaningful comparisons - Benchmarking with industry averages - Lessons learned and improvement actions 48
  • 49. 49
  • 50. Introduction new tools and software platforms DESTINATION EXHIBITION A Sustainability platform that MARKETING VENUE helps to increase the COMMUNICATIONS performance of your suppliers and event ACCOMMODATION TRANSPORT Analyses the event in 8 key FOOD AND areas EVENT OFFICE BEVERAGE www.mci-group.meetgreen.com MeetGreen was created and based on the Convention Industry Council Green Meetings Task Force Report, 2004. 50
  • 51. 51
  • 52. 52
  • 53. 53
  • 54. 8. Rise of the eco-zones
  • 55. Copenhagen – goes really green • ECO-Zone (10+ climate mtgs) • Multi-Stakeholder Sustainability Taskforce • Client green taskforce • 7200 Certified Green Rooms in CPH Area • 20% Reduction in CO2 • Organic Food at almost parity cost
  • 56. 9. Stabilization Virtual Meetings
  • 57.
  • 58. 10. Acceleration in Innovation
  • 59. Making decisions and being green easier
  • 60. 2010 Trends 1. Passing beyond the tipping point 2. From green to integrated sustainability 3. From confused to aware consumers 4. From nice marketing to taxes and legal requirement 5. Standard part of the purchasing decision process 6. From creative label to trusted global certification brands 7. Pressure to measure and report 8. Rise of the eco-zones 9. Stabilization virtual meetings 10. Acceleration in innovation
  • 61. But what about 2010? Will our industry really transform through sustainability?
  • 63. That’s good but is good – good enough ?
  • 64. How do we accelerate the transformation?
  • 66. The business case for sustainable events Brand Consistency Cost Savings Align and support corporate CSR Operational Efficiencies messages Obligation & Responsibility People - Planet Brand Staff Motivation Profit Reputation Better place to work Competitive Differentiation PR Exposure Industry Leadership 66
  • 67. Include sustainability in your event strategy Vision Leadership Principles Policies Commitment Goals, Priorities 67
  • 68. Use existing frameworks and systems MCI Sustainability Framework EDUCATION STAKEHOLDER OPERATIONAL ENGAGEMENT PROCESS STRATEGY CERTIFICATION MEASUREMENT COMMUNICATION 68
  • 69. THE END almost
  • 70. “It is not the strongest of the species that survive, nor the most intelligent, but the one most adaptable to change.” - Charles Darwin
  • 71. You have the power to influence change
  • 72. What is your role?
  • 73. For more information LessConversation MoreAction.com Guy.bigwood@mci-group.com
  • 74. 74