1. Grace Balta
51 Clifton Avenue, Apt C2007
Newark, NJ 07104
baltagrace@yahoo.com
C (973)418-9828 H (973) 991-3901
OBJECTIVE: To obtain an executive position in Loss Prevention that utilizes the achievements, skills, strategic thinking
and leadership abilities that enable me to consistently exceed goals
EDUCATION: Seton Hall University – South Orange, NJ
Bachelor of Science in Criminal Justice – Cum Laude – May 2005
Academic Achievements: Dean’s List
NJ Nets/Devils Scholarship and a Seton Hall University partial scholarship
RELATED EXPERIENCE
Home Depot - Hackensack NJ Asset Protection Manager (Feb 2014-Present)
Asset Protection Executive in charge of $60M store
Facilitate preparation and execution of store inventory to ensure achievement of shrink goals
Reduced Shrink to a 1.5% on Goal of 2.3%
Analyze shrink results and formulate preventative action plans
Partner with store and district management to build shrink and safety awareness
Conduct internal and external investigations
Manage Asset Protection Specialists
Interview and select qualified Asset Protection Specialists
Built relations and partner with Local Law Enforcement, Municipal Courts as well as Federal Courts and Prosecutors to
facilitate proceedings
Manage Schedules for District AP team
Responsible for managing the District in absence of District AP Manager
Responsible for conducting District Security/Safety training classes to newly promoted Department Heads and
Department Heads ready to be promoted to Assistant Store Managers
Created and managed Store/District annual training events for Shrink and Safety
Home Depot - Passaic NJ Asset Protection Manager (Mar 2012-Feb 2014)
Asset Protection Executive in charge of $40M store
Facilitated preparation and execution of store inventory to ensure achievement of shrink goals
Significantly reduced Shrink for 2 consecutive years
Analyzed shrink results and formulated preventative action plans
Managed staff of Asset Protection Specialists
Interview and select qualified Asset Protection Specialists
Responsible for conducting District Security/Safety training classes to newly promoted Department Heads and
Department Heads ready to be promoted to Assistant Store Managers
Created and managed Store/District annual training events for Shrink and Safety
Managed Schedules for District AP team

2. Macy’s Inc. NJ (2007 – Mar 2012)
Loss Prevention Manager – Paramus Park
Loss Prevention Executive in charge of $60M store
Ensure a safe shopping and work environment for customers and associates
Implement, monitor, and manage store shortage prevention and awareness program
Analyze shortage results and formulate preventative action plans
Facilitate preparation and execution of store inventory to ensure achievement of shortage goals
Partner with executive team to ensure strategic merchandise placement to drive sales without resulting in shortage
vulnerabilities
Establish high level of shortage awareness and effectiveness determined by audit results
Develop a positive partnership with all executives and associates to make shortage awareness a priority
Achieved increase in case productivity by 83% internally and 59% externally 2011
Awarded district store of the month in January 2010, September and November 2011
Awarded district’s Star of the Season for highest increase in external productivity in Spring 2010
Achieved CCR regional store of the month June and Nov 2011
Created process to facilitate shortage program compliance rolled out to district stores
Create staff schedules and monitor payroll expense to support the business needs while adhering to the budget
Manage a staff of ten
Train and develop loss prevention team to reach their fullest potential and to maximize business opportunities
Interview and select qualified loss prevention associates
Address performance issues and utilize performance review process as a tool for Associate talent development,
promotion, and development
Assistant Loss Prevention Manager – Paramus GSP
Loss Prevention Executive in charge of $140M store in absence of the Loss Prevention Manager
Established myself as a valuable executive by collaborating with the Senior Executive Team at GSP to foster integrity and
create a shortage culture resulting in increased sales and customer service
Generated and analyzed reports to identify suspicious internal activity
Partnered with Loss Prevention Manager to conduct all internal investigations and interviews
Participated in the organization of training and development, including: SAC meetings; shortage and safety awareness
week; new-hire orientation; and vendor training
Ensured all case documentation was accurately completed and approved in a timely and efficient manner
Collaborated with Loss Prevention Manager in managing staff to ensure team’s efficiency
Regional SIU Investigator – Paramus GSP
Primary responsibility was to identify suspicious activity and initiate internal investigations
Assisted assigned stores in exceeding shortage goals in 2007 by anticipating emerging internal trends and maintaining an
aggressive interviewing approach
Developed rapport with management and associates by making myself approachable to discuss sensitive confidential
information in a comfortable setting
Partnered with Security Executive team to drive in-store restitution / civil demand program
Facilitated efficient 2007 inventory at GSP as Inventory Controller responsible for ensuring 100% accuracy
Consistently challenged and encouraged staff, by increasing the awareness of our internal shortage program,
emphasizing SIU Taskforce as a goal for personal development
Macy’s East – Paramus Park, NJ (2005 – 2007)
Loss Prevention Detective
Promptly responded to employee and customer accidents and administered first aid as needed
Apprehended shoplifters in a respectful and dignified manner and processed timely reports to ensure accuracy

3. Testified in court in a professional and articulate manner to ensure successful claim proceedings, at the same time
establishing an excellent rapport with the Paramus Prosecutor
Calculated 7911 calls and MMR shortage reports on a weekly basis
Updated Target CCTV with potential internal cases
Ensured all reports and paperwork was completed in a timely and accurate manner (walkings; EAS testing; Seeding; Send
Audits)
Held one-on-one meetings with managers and associates to establish credibility and close working relationships to
facilitate confidence and willingness to share information
Trained managers and associates on security matters
Efficiently resolved cash shortage / overage
Professionally conducted package checks to ensure associates’ transaction accuracy
Passaic County Chancery Division, Superior Courts (2003 – 2004)
Domestic Violence Unit Internship – Customer Service
Assisted staff in providing legal assistance to victims of domestic violence in a confident and thoughtful manner
Provided interpreting services to Spanish speaking clients
Interviewed clients to determine the need to grant restraining orders
Initiated all required documentation for processing restraining orders and dismissals
Administrative support in data entry, answering phones, and filing
SKILLS
Fluency in Spanish (written and verbal)
Knowledge of Smart POS, FLPM, FTM, Excel, PowerPoint, MS Word
Solid communication, organizational, and leadership skills
RELATED COURSES
Wicklander and Zulawski Basic and Advance Interviewing and Interrogation
Macy’s Executive Training – 10-week training in Herald Square
Interviewing Techniques
Biopsychosocial Assessment and Differential Diagnosis; Principles of Assessment & Assessment
SKILLS
Teaching and training
Developing Effective Summaries
Community Resources; Networking & Resource Development