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Paid	
  Owned	
  Earned	
  Media	
  

             Gregory	
  Birge	
  
       F5	
  Digital	
  ConsulFng	
  



             (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Safety	
  announcement	
  




hKp://www.xerox.com/informaFon-­‐overload/
enus.html	
  



              (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Official	
  Forrester	
  definiFon	
  




hKp://blogs.forrester.com/interacFve_markeFng/2009/12/defining-­‐earned-­‐owned-­‐and-­‐paid-­‐media.html	
  

                                                          (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
adapted	
  from	
  Marke-ng	
  profs	
  LLC	
  defini-on	
  




                                                         (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
04/18/10	
  
               (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Andrey	
                                17	
  years	
  old	
  
Ternovskiy	
                                Russian	
  
                 (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
In	
  3	
  months	
  




   (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
INSPIRATION	
  
     (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
INSPIRATION	
  
  STRATEGY	
  
     (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
PAPER	
  
  (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
PAPER	
  
DEVICES	
  
   (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
STORY	
  
  (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
STORY	
  
ONE	
  STORY	
  
     (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
READERS	
  
   (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
READERS	
  
CONSUMERS	
  
    (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
©	
  Epipheos	
  :	
  how	
  internet	
  changed	
  the	
  adverFsing	
  hKp://www.epipheostudios.com/por_olio/epipheo	
  

                                                                   (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
PAID	
  	
  
                                                        MEDIA           	
  




                                                               OR	
  
                                PUSHED	
  	
  
                                                      MEDIA	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
74%	
                                                                                                                     68%	
  


   73%	
  
                                      ✗	
   ✗	
                   Radio	
  Ads	
  


Source	
  :	
  Forrester	
  2009,	
  USA	
  for	
  small	
  companies	
  
                                                                                                                             80%	
  
                                                                                     (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
                                                                                                                                                    TV	
  Ads	
  
Natural	
  switch	
  to	
  new	
  Paid	
  Media	
  
           Qn:	
   	
  What	
  types	
  of	
  paid	
  media	
  does	
  your	
  client/company	
  currently	
  use	
  for	
  marke-ng	
  purposes?	
  Heavy	
  Use	
  +	
  	
  Moderate	
  Use	
  




Source	
  :	
  MarkeFng	
  Prof	
  09	
  survey	
  :	
  landscape	
  of	
  social	
  media	
  

                                                                                                   (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
However,	
  is	
  it	
  enough	
  ?	
  	
  




Data	
  :	
  Spending	
  of	
  drug	
  dealers	
  in	
  USA	
  versus,	
  data	
  from	
  Nielsen	
  Wire	
  
                                                                               (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Paid	
  Media	
  	
     ✔	
   ✗	
                                                       Pushed	
  only	
  




                         (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
•  Integrated	
  
•  Set	
  the	
  tone	
  
•  Statement,	
  needs	
  evidence	
  
•  Clear	
  Call	
  to	
  AcFon	
  
•  Measurement	
  
                            (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
AWKWARD	
  RELATION	
  
©	
  EMI	
  His	
  Master’s	
  Voice	
  hKp://upload.wikimedia.org/wikipedia/commons/2/2d/His_Master%27s_Voice.jpg	
  


                                                                  (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
CorporaFons	
  are	
  facing	
  new	
  issues	
  




 OrganizaFon	
            Marketers	
                                             ConFnuous	
  
new	
  media	
   overloaded	
                                                     spinning	
  


                   (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
NO	
  VYNIL	
  
   NO	
  SOUND	
  



©	
  EMI	
  His	
  Master’s	
  Voice	
  hKp://upload.wikimedia.org/wikipedia/commons/2/2d/His_Master%27s_Voice.jpg	
  


                                                                  (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
We	
  must	
  change	
  our	
  record	
  

    Music	
  style	
  :	
  	
                                   US	
                                          Consumer	
  
 Campaign	
  adaptaNon	
  


     Music	
  format:	
  	
  
New	
  Media	
  –	
  New	
  Way	
  

                                                         ©	
  EMI	
  His	
  Master’s	
  Voice	
  hKp://upload.wikimedia.org/wikipedia/
                                                         commons/2/2d/His_Master%27s_Voice.jpg	
  




                              (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Sales	
  funnel	
  
                                 Conversion	
  
                              Long	
  term	
  relaFon	
  



(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Let	
  Your	
  Ears	
  Decide	
  by	
  Philips	
  
Road	
  Show	
           • 	
  Link	
  to	
  roadshow	
  
                         • 	
  Product	
  informaFon	
  
                         • 	
  Engagement	
  of	
  consumers	
  




                                            MUSIC	
  
                            (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Let	
  Your	
  Ears	
  Decide	
  by	
  Philips	
  
Campaign	
  Site	
  
• 	
  Main	
  access	
  point	
  
• 	
  Official	
  informaFon	
  
• 	
  Adapt	
  accordingly	
  
• 	
  Long	
  term	
  relaFon	
  




                                    (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Let	
  Your	
  Ears	
  Decide	
  by	
  Philips	
  
Corporate	
  site	
  
• 	
  Integrated,	
  InformaFon	
  
• 	
  HUB	
  	
  
• 	
  Link	
  to	
  all	
  
• 	
  InteracFve	
  ,dynamic	
  




                               (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
•  Official	
  communicaFon	
  line	
  
•  Always	
  visible	
  from	
  far	
  away	
  
•  Conversion	
  
•  Adapted	
  to	
  audience,	
  style	
  

                       (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
EARNED	
  MEDIA	
  
SAFE	
  OASIS	
  ?	
         JUST	
  ILLUSION	
  ?	
  




                     (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Risk	
  of	
  switching	
  all	
  to	
  new	
  Media	
  




                    (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Some	
  examples…	
  




hKp://newsinfo.inquirer.net/breakingnews/infotech/view/20100413-­‐264033/Internet_fuels_RP_elecFon_smear_campaigns	
  TD	
  2010	
  
                                                                              (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  L
hKp://www.collegehumor.com/video:1909386	
  




                                               (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Our	
  new	
  responsibiliFes	
  
•  Efforts	
  to	
  create	
  the	
  relaFon	
  
•  Respect	
  
•  Listen	
  
•  Talk	
  
•  Don’t	
  try	
  to	
  change	
  me	
  
•  Time	
  
                       (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Content	
  
                                       Management	
  

                       Resources	
  




Planning	
  /	
  Metrics	
  




                                           (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
EARNED	
  MEDIA	
  TOP	
  3	
  quesFons	
  

1)	
  Why	
  would	
  I	
  become	
  Fan	
  of	
  this	
  page	
  ?	
  

2)	
  Why	
  would	
  I	
  invite	
  /	
  share	
  with	
  my	
  friends	
  ?	
  

3)	
  Why	
  would	
  I	
  come	
  back	
  to	
  this	
  page?	
  

                                       (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Don’t	
  go	
  blind	
  




    (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
EARNED	
  MEDIA	
  TIPS	
  
DO	
  
"   Select	
  relevant	
  theme	
  
"   Tell	
  the	
  truth,	
  support	
  the	
  page	
  
"   Answer	
  negaFve	
  comments	
  
"   Answer	
  comments	
  /	
  tweets	
  
"   Fuel	
  regular	
  discussion	
  
"   Create	
  new	
  content	
  	
  
                             (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Let	
  Your	
  Ears	
  Decide	
  
Road	
  Show	
           Corporate	
  Site	
                                                   Campaign	
  Site	
  




                         Social	
  networking	
  
                          • 	
  Engagement	
  pla_orm	
  
                          • 	
  Recruitment	
  pla_orm	
  	
  
                          • 	
  BUT	
  indirect	
  
                          • 	
  MUSIC	
  -­‐	
  SOUND	
  




                                (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Let	
  Your	
  Ears	
  Decide	
  Facebook	
  
Music	
  theme	
  


Same	
  campaign	
  
                                                                                             IntegraFon	
  on	
  .com	
  
look	
  and	
  feel	
  




Truth	
  




                              (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
As	
  a	
  result,	
  Singapore	
  only	
  

                                       5k	
  end	
  of	
  2009	
  
                                         0	
  paid	
  media	
  

                                         10k	
  now	
  
              (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
•  Strategy	
  
•  Integrated	
  
•  RelaFonship	
  values	
  
•  Efforts	
  

                    (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Sound	
  lovers	
  budget	
  mix	
  (actual)	
  
  Teaser	
  video	
          Corp	
  site	
                                              Facebook	
  
  Video	
  contest	
       Local	
  banners	
                                           Social	
  Blogs	
  
                           Campaign	
  site	
  
                              TwiKer	
  




                         (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Measure	
  !,	
  but	
  what	
  ?	
  




           (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
What	
  metrics	
  ?	
  
                                                                         CPC	
  




CPP	
                                                     CPC	
  
          (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
“Helpful	
  but	
  Incomplete;	
  	
  
                                              Interes-ng	
  but	
  not	
  useful;	
  	
  
                                                    Waste	
  of	
  -me”	
  
Q	
  :	
  Please	
  rate	
  the	
  effec-veness	
  of	
  each	
  social	
  media	
  measurement	
  tool.	
  	
  

              Poll	
  of	
  Social	
  Media	
                                               Freebuzz	
  monitoring	
                                                          Tracking	
  Tweeter	
  click	
                 ScienNfic	
  Control	
  




      87.8%	
   87.1%	
   81.6%	
   79.9%	
  
             Fans,	
  connecFon,	
  effecFveness	
                                    	
  (tweedeck,	
  FB	
  stream	
  search,	
  Google	
  Alert)	
                                                                                       Survey	
  


                           Paid	
  Buzz	
  Monitoring	
                                                                                 Free	
  AnalyNcs	
  so`ware	
                                            Paid	
  AnalyNc	
  so`ware	
  




                  77.4%	
                                                                                                         71.9%	
                                                                        66.3%	
  
                       Nielsen	
  Buzz	
  Metrics,	
  Cymphony,	
  Radian	
  6	
                                                    Google	
  analyFcs,	
  Quantcast,	
  Youtube	
  analyFcs	
                              Omniture	
  




Source:	
  MarkeFngProf	
  Fall	
  2009	
  Survey	
  
                                                                                                                       (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
•  Change	
  the	
  way	
  we	
  use	
  

•  Change	
  the	
  way	
  we	
  measure	
  

        ready	
  for	
  the	
  future	
  
•  Be	
  



                               (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Each	
  plane	
  requires	
  unique	
  licence	
  




                  (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
We	
  need	
  to	
  get	
  our	
  Digital	
  Licence	
  	
  
Different	
  objecFves,	
  metrics	
  &	
  usages	
  for	
  every	
  online	
  media	
  


                                    Which	
  is	
  in	
  any	
  case	
  is	
  totally	
  different	
  from	
  using	
  the	
  push	
  media	
  




                                        (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
2010 engagement paradigm

       Consumer	
  is	
  the	
  start,	
  not	
  Facebook	
  
         consumer is the center of strategy

                                                                                     consumer



                                                                                                                                         strategy is the center of the tactics



                                                                                        strategy

                                                                                          tactics

                                                                                     innovation


                                  tactics is the center of the innovation



 ©	
  New	
  Consumer	
  Engagement	
  Paradigm	
  –	
  F5DC	
  -­‐	
  


                                                                          (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
The	
  new	
  Era	
  of	
  informaFon	
  
                                     Devices	
  to	
  devices	
  2.0	
  
                                                      New	
  revoluFon	
  
                                                                               Content	
  
©	
  Apple	
  corp	
  




                                       (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
The	
  new	
  Era	
  of	
  informaFon	
  




©	
  Apple	
  corp	
                  hKp://www.youtube.com/watch?v=pT4EbM7dCMs&feature=player_embedded	
  




                                       (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Website	
  
                                                   Mobile	
  
                                  ApplicaFon	
  

(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
(C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
hKp://www.youtube.com/watch?v=M_URyWFBOy4	
  



              (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
For	
  more	
  informaFon	
  



     f5dc                     http://bit.ly/aEmARR                              www.f5dc.com




 gregbirge	
                                                       gregory.birge@f5dc.com




                 (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
Thanks	
  for	
  your	
  help	
  
•    Mashable	
               •    mashable	
              •          www.mashable.com	
  
•    David	
  Armano	
        •    Armano	
                •          Thoughts	
  on	
  Paid	
  +	
  Earned	
  Media	
  
•    JusFn	
  Parks	
         •    JusFnparks	
  
•    Richmeyer	
              •    Richmeyer	
             •          Link	
  	
  
•    Charlie	
  Pownall	
     •    Cpownall	
  
•    Forrester	
                                           •          hKp://blogs.forrester.com	
  
•    Nielsen	
  Wire	
        •    NielsenWire	
           •          Most	
  Recalled	
  Drug	
  Commercials	
  Are	
  not	
  the	
  Biggest	
  Spenders	
  
•    Ian	
  McKee	
           •    ian_mckee	
             •          The	
  power	
  of	
  Influence,	
  Heavy	
  drug	
  Ad	
  Spending	
  doesn’t	
  pay	
  off	
  
•    Social	
  reflexion	
                                  •          Link	
  
•    Sean	
  Corcoran	
       •    SeanCor	
               •          Sean	
  Corcoran’s	
  blog	
  
•    MarkeFng	
  Prof	
  
•    Johnee	
  Lee	
  
•    Brian	
  Solis	
         •    Briansolis	
            •          hKp://www.briansolis.com/	
  
•    CNET	
                                                •          MulFmedia	
  2.0:	
  From	
  paid	
  media	
  to	
  earned	
  media	
  to	
  owned	
  media	
  and	
  
                                                                      back	
  
•    Dave	
  Fleet	
          •    davefleet	
              •          The	
  2010	
  Social	
  Media	
  MarkeFng	
  Ecosystem	
  
•    chiefmarketer	
                                       •          Integrate	
  Owned,	
  Earned	
  and	
  Paid	
  Media	
  in	
  2010	
  
•    David	
  Berkowitz	
                                  •          Should	
  Owned	
  Media	
  Join	
  Paid	
  and	
  Earned	
  Media?	
  



                                                     (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
                                                      (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  
THANK	
  YOU	
  
QUESTIONS	
  ?	
  

                 (C)	
  F5	
  DIGITAL	
  CONSULTING	
  PTE	
  LTD	
  2010	
  

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Paid Owned Earned Media ,iMedia10,F5 Dc

  • 1. Paid  Owned  Earned  Media   Gregory  Birge   F5  Digital  ConsulFng   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 2. Safety  announcement   hKp://www.xerox.com/informaFon-­‐overload/ enus.html   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 3. Official  Forrester  definiFon   hKp://blogs.forrester.com/interacFve_markeFng/2009/12/defining-­‐earned-­‐owned-­‐and-­‐paid-­‐media.html   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 4. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 5. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 6. adapted  from  Marke-ng  profs  LLC  defini-on   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 7. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 8. 04/18/10   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 9. Andrey   17  years  old   Ternovskiy   Russian   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 10. In  3  months   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 11. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 12. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 13. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 14. INSPIRATION   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 15. INSPIRATION   STRATEGY   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 16. PAPER   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 17. PAPER   DEVICES   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 18. STORY   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 19. STORY   ONE  STORY   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 20. READERS   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 21. READERS   CONSUMERS   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 22. ©  Epipheos  :  how  internet  changed  the  adverFsing  hKp://www.epipheostudios.com/por_olio/epipheo   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 23. PAID     MEDIA   OR   PUSHED     MEDIA   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 24. 74%   68%   73%   ✗   ✗   Radio  Ads   Source  :  Forrester  2009,  USA  for  small  companies   80%   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010   TV  Ads  
  • 25. Natural  switch  to  new  Paid  Media   Qn:    What  types  of  paid  media  does  your  client/company  currently  use  for  marke-ng  purposes?  Heavy  Use  +    Moderate  Use   Source  :  MarkeFng  Prof  09  survey  :  landscape  of  social  media   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 26. However,  is  it  enough  ?     Data  :  Spending  of  drug  dealers  in  USA  versus,  data  from  Nielsen  Wire   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 27. Paid  Media     ✔   ✗   Pushed  only   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 28. •  Integrated   •  Set  the  tone   •  Statement,  needs  evidence   •  Clear  Call  to  AcFon   •  Measurement   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 29. AWKWARD  RELATION   ©  EMI  His  Master’s  Voice  hKp://upload.wikimedia.org/wikipedia/commons/2/2d/His_Master%27s_Voice.jpg   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 30. CorporaFons  are  facing  new  issues   OrganizaFon   Marketers   ConFnuous   new  media   overloaded   spinning   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 31. NO  VYNIL   NO  SOUND   ©  EMI  His  Master’s  Voice  hKp://upload.wikimedia.org/wikipedia/commons/2/2d/His_Master%27s_Voice.jpg   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 32. We  must  change  our  record   Music  style  :     US   Consumer   Campaign  adaptaNon   Music  format:     New  Media  –  New  Way   ©  EMI  His  Master’s  Voice  hKp://upload.wikimedia.org/wikipedia/ commons/2/2d/His_Master%27s_Voice.jpg   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 33. Sales  funnel   Conversion   Long  term  relaFon   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 34. Let  Your  Ears  Decide  by  Philips   Road  Show   •   Link  to  roadshow   •   Product  informaFon   •   Engagement  of  consumers   MUSIC   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 35. Let  Your  Ears  Decide  by  Philips   Campaign  Site   •   Main  access  point   •   Official  informaFon   •   Adapt  accordingly   •   Long  term  relaFon   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 36. Let  Your  Ears  Decide  by  Philips   Corporate  site   •   Integrated,  InformaFon   •   HUB     •   Link  to  all   •   InteracFve  ,dynamic   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 37. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 38. •  Official  communicaFon  line   •  Always  visible  from  far  away   •  Conversion   •  Adapted  to  audience,  style   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 39. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 40. EARNED  MEDIA   SAFE  OASIS  ?   JUST  ILLUSION  ?   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 41. Risk  of  switching  all  to  new  Media   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 42. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 44. hKp://www.collegehumor.com/video:1909386   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 45. Our  new  responsibiliFes   •  Efforts  to  create  the  relaFon   •  Respect   •  Listen   •  Talk   •  Don’t  try  to  change  me   •  Time   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 46. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 47. Content   Management   Resources   Planning  /  Metrics   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 48. EARNED  MEDIA  TOP  3  quesFons   1)  Why  would  I  become  Fan  of  this  page  ?   2)  Why  would  I  invite  /  share  with  my  friends  ?   3)  Why  would  I  come  back  to  this  page?   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 49. Don’t  go  blind   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 50. EARNED  MEDIA  TIPS   DO   "   Select  relevant  theme   "   Tell  the  truth,  support  the  page   "   Answer  negaFve  comments   "   Answer  comments  /  tweets   "   Fuel  regular  discussion   "   Create  new  content     (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 51. Let  Your  Ears  Decide   Road  Show   Corporate  Site   Campaign  Site   Social  networking   •   Engagement  pla_orm   •   Recruitment  pla_orm     •   BUT  indirect   •   MUSIC  -­‐  SOUND   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 52. Let  Your  Ears  Decide  Facebook   Music  theme   Same  campaign   IntegraFon  on  .com   look  and  feel   Truth   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 53. As  a  result,  Singapore  only   5k  end  of  2009   0  paid  media   10k  now   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 54. •  Strategy   •  Integrated   •  RelaFonship  values   •  Efforts   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 55. Sound  lovers  budget  mix  (actual)   Teaser  video   Corp  site   Facebook   Video  contest   Local  banners   Social  Blogs   Campaign  site   TwiKer   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 56. Measure  !,  but  what  ?   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 57. What  metrics  ?   CPC   CPP   CPC   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 58. “Helpful  but  Incomplete;     Interes-ng  but  not  useful;     Waste  of  -me”   Q  :  Please  rate  the  effec-veness  of  each  social  media  measurement  tool.     Poll  of  Social  Media   Freebuzz  monitoring   Tracking  Tweeter  click   ScienNfic  Control   87.8%   87.1%   81.6%   79.9%   Fans,  connecFon,  effecFveness    (tweedeck,  FB  stream  search,  Google  Alert)   Survey   Paid  Buzz  Monitoring   Free  AnalyNcs  so`ware   Paid  AnalyNc  so`ware   77.4%   71.9%   66.3%   Nielsen  Buzz  Metrics,  Cymphony,  Radian  6   Google  analyFcs,  Quantcast,  Youtube  analyFcs   Omniture   Source:  MarkeFngProf  Fall  2009  Survey   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 59. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 60. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 61. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 62. •  Change  the  way  we  use   •  Change  the  way  we  measure   ready  for  the  future   •  Be   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 63. Each  plane  requires  unique  licence   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 64. We  need  to  get  our  Digital  Licence     Different  objecFves,  metrics  &  usages  for  every  online  media   Which  is  in  any  case  is  totally  different  from  using  the  push  media   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 65. 2010 engagement paradigm Consumer  is  the  start,  not  Facebook   consumer is the center of strategy consumer strategy is the center of the tactics strategy tactics innovation tactics is the center of the innovation ©  New  Consumer  Engagement  Paradigm  –  F5DC  -­‐   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 66. The  new  Era  of  informaFon   Devices  to  devices  2.0   New  revoluFon   Content   ©  Apple  corp   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 67. The  new  Era  of  informaFon   ©  Apple  corp   hKp://www.youtube.com/watch?v=pT4EbM7dCMs&feature=player_embedded   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 68. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 69. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 70. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 71. Website   Mobile   ApplicaFon   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 72. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 73. (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 74. hKp://www.youtube.com/watch?v=M_URyWFBOy4   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 75. For  more  informaFon   f5dc http://bit.ly/aEmARR www.f5dc.com gregbirge   gregory.birge@f5dc.com (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 76. Thanks  for  your  help   •  Mashable   •  mashable   •  www.mashable.com   •  David  Armano   •  Armano   •  Thoughts  on  Paid  +  Earned  Media   •  JusFn  Parks   •  JusFnparks   •  Richmeyer   •  Richmeyer   •  Link     •  Charlie  Pownall   •  Cpownall   •  Forrester   •  hKp://blogs.forrester.com   •  Nielsen  Wire   •  NielsenWire   •  Most  Recalled  Drug  Commercials  Are  not  the  Biggest  Spenders   •  Ian  McKee   •  ian_mckee   •  The  power  of  Influence,  Heavy  drug  Ad  Spending  doesn’t  pay  off   •  Social  reflexion   •  Link   •  Sean  Corcoran   •  SeanCor   •  Sean  Corcoran’s  blog   •  MarkeFng  Prof   •  Johnee  Lee   •  Brian  Solis   •  Briansolis   •  hKp://www.briansolis.com/   •  CNET   •  MulFmedia  2.0:  From  paid  media  to  earned  media  to  owned  media  and   back   •  Dave  Fleet   •  davefleet   •  The  2010  Social  Media  MarkeFng  Ecosystem   •  chiefmarketer   •  Integrate  Owned,  Earned  and  Paid  Media  in  2010   •  David  Berkowitz   •  Should  Owned  Media  Join  Paid  and  Earned  Media?   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010  
  • 77. THANK  YOU   QUESTIONS  ?   (C)  F5  DIGITAL  CONSULTING  PTE  LTD  2010