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The Price's Perspective

 Maximum Profit Now

               Orlando Moreno
             omoreno@hotmail.com
                 408.656.2498
Agenda

   Introduction
   The Pricing Manager’s Goals
   What’s Stayed the Same
   What’s Changed
   Why Things are Tougher Now
   The Case for Improved Analytics



2                         omoreno@hotmail.com   408.656.2498
The Problem


    Demand Planning
    Systems           X          Supply Planning
                                 Systems



           X
    Price Planning
                           Decisions not united,
                           not optimized for profit
    Systems



3                     omoreno@hotmail.com   408.656.2498
Why I Am Here

   Ran Intel’s MMBP for four years
     Not   perfect, but pretty good
   Personal interest in advancing the art & science of
    pricing
     Therefore   became investor in & friend of Rapt
   Enjoy discussing the whole pricing process
     Even   without being able to use Intel’s data



4                             omoreno@hotmail.com   408.656.2498
The Pricing Manager’s Goals


    Maximize profit while meeting
    the company’s short-term
    commitments and long-term
    strategic objectives




5                    omoreno@hotmail.com   408.656.2498
“Tools” Have Changed Mostly in
Appearance…
         …and in Complexity




6             omoreno@hotmail.com   408.656.2498
Basic Strategies Remain the Same

    Methods
      Value

      Penetration

      Skim

      Follower

      Cost


    Different pricing methods available to remain
    consistent with brand and competitive positioning
7                          omoreno@hotmail.com   408.656.2498
As Do Basic Pricing Frustrations

    “Well, I just talked
    to customer X, and
    they said…”



                                             Sales VP



8                          omoreno@hotmail.com   408.656.2498
However….



            Much has changed

    ...Leaving Less Time To
    “Get It Right”...

9               omoreno@hotmail.com   408.656.2498
Product Lifecycles Are Getting Shorter ...




       Sales




                                                          Time
               386    486    Pentium®        Pentium II


10                   omoreno@hotmail.com   408.656.2498
...Thereby Pressuring All Marketing
 Functions

    Product management
    Communication
    Positioning
    Line item strategy
    Channel relations
    Development
    And of course...pricing


11                        omoreno@hotmail.com   408.656.2498
Dealing with a Globalized Economy
     As Well
         Originally,                                Enter “Dell” and
         mostly                                     other direct
         corporate,                                 sellers…
         mostly
         US/Europe,
         mostly                                           While Asia
         personal                                         explodes as a
         account                                          producing AND
         sales                                            consuming region,
      Then consumer                                       with enormous
      buyers, thru retail                                 number of small
      channels                                            dealers


         All This With Standardized Products and Prices

12                           omoreno@hotmail.com   408.656.2498
And Finally…

    Product complexity – bundles, “solutions”,
     configurations
    Uncertain demand across boundaries and
     segment
    Factory execution risk given reduced inventories
    Increasing earnings pressure
    Distributed ownership of the marketing “4 P’s”
    More diverse customer expectations and behavior
    More complex laws (e.g. antitrust)
13                       omoreno@hotmail.com   408.656.2498
What All This Add Means


     Results? Smarter customers, shorter
     pipelines
     Implication? Need for more pricing
     precision




14                      omoreno@hotmail.com   408.656.2498
Meeting the Challenges

    Requirements
      Good, real-time data
      Good processes

      Good people

      Good tools

    Implications
      Automate  (across the chain)
      Optimize (the pricing decision)

    Automation will likely NOT be driven by pricing
     teams
15                            omoreno@hotmail.com   408.656.2498
Therefore, for the Pricer…



     Exquisite Focus on Data and
                Analysis




16               omoreno@hotmail.com   408.656.2498
Find the Curve


                Get a quantitative handle
                on how your markets will
Volume
                respond to price.
                Be relentless is finding this
                data



             Price

17                   omoreno@hotmail.com   408.656.2498
Fill the Curve

                   Offer as many products
                   as the factory can deliver
V                  and as the customer can
o                  understand*
l
u
m
e

                                               *Airline problem




                  Price
18                    omoreno@hotmail.com   408.656.2498
Move the Curve

                                  Evaluate new
                                  products, or
                                  product
V                                 features, to
o
l                                 change the
u                                 customer’s
m
e                                 perception of
                                  value


             Price
19                omoreno@hotmail.com   408.656.2498
Getting from Here to There

        Technology for data capture is
         critical
        Integrate, automate analytical
         business processes
        Consider experiments with the
         4P’s
        Take advantage of recent
         advances in pricing intelligence
         software

20                           omoreno@hotmail.com   408.656.2498
Imperative to Focus on TOOLS

    Intelligent pricing software can now
      Uncover  (then optimize) price / demand relationships
      Deal with complex product offerings, lifecycles

      Factor in the competition

      Connect pricing and supply

    Must and can work with people and business
     processes, but choose…
         Market math and decision science
         versus simple arithmetic
21                          omoreno@hotmail.com   408.656.2498
There is Upside for Those Who
 “Get It”
         Created Intel’s system
         integrating supply, demand and
         pricing
         Retained oversight of this for ten
         years, regardless of his job


                 Uncertainty, rapid change and complexity => a
                 great time to manage pricing




22                                      omoreno@hotmail.com   408.656.2498
23




     Questions ?


                              Orlando Moreno
                              omoreno@hotmail.com
                              408.656.2498


               omoreno@hotmail.com   408.656.2498

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Marketing And Business Planning

  • 1. The Price's Perspective Maximum Profit Now Orlando Moreno omoreno@hotmail.com 408.656.2498
  • 2. Agenda  Introduction  The Pricing Manager’s Goals  What’s Stayed the Same  What’s Changed  Why Things are Tougher Now  The Case for Improved Analytics 2 omoreno@hotmail.com 408.656.2498
  • 3. The Problem Demand Planning Systems X Supply Planning Systems X Price Planning Decisions not united, not optimized for profit Systems 3 omoreno@hotmail.com 408.656.2498
  • 4. Why I Am Here  Ran Intel’s MMBP for four years  Not perfect, but pretty good  Personal interest in advancing the art & science of pricing  Therefore became investor in & friend of Rapt  Enjoy discussing the whole pricing process  Even without being able to use Intel’s data 4 omoreno@hotmail.com 408.656.2498
  • 5. The Pricing Manager’s Goals Maximize profit while meeting the company’s short-term commitments and long-term strategic objectives 5 omoreno@hotmail.com 408.656.2498
  • 6. “Tools” Have Changed Mostly in Appearance… …and in Complexity 6 omoreno@hotmail.com 408.656.2498
  • 7. Basic Strategies Remain the Same  Methods  Value  Penetration  Skim  Follower  Cost Different pricing methods available to remain consistent with brand and competitive positioning 7 omoreno@hotmail.com 408.656.2498
  • 8. As Do Basic Pricing Frustrations “Well, I just talked to customer X, and they said…” Sales VP 8 omoreno@hotmail.com 408.656.2498
  • 9. However…. Much has changed ...Leaving Less Time To “Get It Right”... 9 omoreno@hotmail.com 408.656.2498
  • 10. Product Lifecycles Are Getting Shorter ... Sales Time 386 486 Pentium® Pentium II 10 omoreno@hotmail.com 408.656.2498
  • 11. ...Thereby Pressuring All Marketing Functions  Product management  Communication  Positioning  Line item strategy  Channel relations  Development  And of course...pricing 11 omoreno@hotmail.com 408.656.2498
  • 12. Dealing with a Globalized Economy As Well Originally, Enter “Dell” and mostly other direct corporate, sellers… mostly US/Europe, mostly While Asia personal explodes as a account producing AND sales consuming region, Then consumer with enormous buyers, thru retail number of small channels dealers All This With Standardized Products and Prices 12 omoreno@hotmail.com 408.656.2498
  • 13. And Finally…  Product complexity – bundles, “solutions”, configurations  Uncertain demand across boundaries and segment  Factory execution risk given reduced inventories  Increasing earnings pressure  Distributed ownership of the marketing “4 P’s”  More diverse customer expectations and behavior  More complex laws (e.g. antitrust) 13 omoreno@hotmail.com 408.656.2498
  • 14. What All This Add Means Results? Smarter customers, shorter pipelines Implication? Need for more pricing precision 14 omoreno@hotmail.com 408.656.2498
  • 15. Meeting the Challenges  Requirements  Good, real-time data  Good processes  Good people  Good tools  Implications  Automate (across the chain)  Optimize (the pricing decision)  Automation will likely NOT be driven by pricing teams 15 omoreno@hotmail.com 408.656.2498
  • 16. Therefore, for the Pricer… Exquisite Focus on Data and Analysis 16 omoreno@hotmail.com 408.656.2498
  • 17. Find the Curve Get a quantitative handle on how your markets will Volume respond to price. Be relentless is finding this data Price 17 omoreno@hotmail.com 408.656.2498
  • 18. Fill the Curve Offer as many products as the factory can deliver V and as the customer can o understand* l u m e *Airline problem Price 18 omoreno@hotmail.com 408.656.2498
  • 19. Move the Curve Evaluate new products, or product V features, to o l change the u customer’s m e perception of value Price 19 omoreno@hotmail.com 408.656.2498
  • 20. Getting from Here to There  Technology for data capture is critical  Integrate, automate analytical business processes  Consider experiments with the 4P’s  Take advantage of recent advances in pricing intelligence software 20 omoreno@hotmail.com 408.656.2498
  • 21. Imperative to Focus on TOOLS  Intelligent pricing software can now  Uncover (then optimize) price / demand relationships  Deal with complex product offerings, lifecycles  Factor in the competition  Connect pricing and supply  Must and can work with people and business processes, but choose… Market math and decision science versus simple arithmetic 21 omoreno@hotmail.com 408.656.2498
  • 22. There is Upside for Those Who “Get It”  Created Intel’s system integrating supply, demand and pricing  Retained oversight of this for ten years, regardless of his job Uncertainty, rapid change and complexity => a great time to manage pricing 22 omoreno@hotmail.com 408.656.2498
  • 23. 23 Questions ? Orlando Moreno omoreno@hotmail.com 408.656.2498 omoreno@hotmail.com 408.656.2498